Home Care Providers Owned by SureCare in Tyne & Wear

Excellent care from all staff. Manager, team leader and care staff. Listen to your needs and adapt package to meet those needs. Excellent all round. Respectful, kind and caring. Couldn't do without them. Thank you so much

Have had excellent help from Jess and Aysha - really first class, professional and friendly service! Very reliable, always on time and extremely well organised and polite. Have to be highly recommended. Many thanks Peter

I found the carers to be extremely professional, gentle and respectful when taking care of my wife.

They only visited for a short time before my wife sadly passed, but I was most impressed by their work ethic and caring attitude.

They do more in 2hours than I manage in a fortnight and since I have been immobile following a recent accident they have been very helpful.

Lorraine

Her kindness, professionalism and knowledge meant that my mum got the emergency help she deserved quickly.

What started off as a routine appointment to initially discuss care requirements ended up as a supportive informative caring solution-based conversation and I know my mum will be in safe hands when she's back home- thank you so much Jess, you were so kind and caring to me at a time when I needed it most to take action!

The help provided is very professional and caring the staff are extremely helpful and my mother is very happy .

I am very happy and satisfied with the surecare services provided to my daughter. The staff is very co-operative and professional. They know how to treat their clients on all sorts of situations . My daughter is also happy with the staff.

We've been with Surecare for a number of years, and I can honestly say they've been a god send to both me and my parents. Being able to go to work with complete peace of mind, knowing my parents are being so well looked after, means everything. The care provided is consistently professional and of a very high standard. I wouldn't hesitate to recommend Surecare to anyone looking for quality care for themselves or their loved ones.

Carers are mums "angels" and very much appreciated by us all

We have a main carer Monday to Friday who is excellent. Weekends are different but still good Carole is well looked after I'm really pleased.

The staff go above and beyond at short notice. They have spent a lot of time building a therapeutic compassionate relationship with Mam. Nothing I ask is ever a problem. Needed medication collected from GP at short notice during a care visit and they got it immediately ! Superb team cannot speak highly enough of them.

All the staff have been lovely and very helpful. Always polite and eager to please. My husband considers the carers friends now and looks forward to their visits I cannot recommend them highly enough.

Good, easy, friendly. No embarrassment.

Cleaner very good.

Exclusively tidy, organised and helpful, also kind and considerate towards my needs.

They did everything very satisfactory. There are not problems.

Happy to have respite care when needed, really happy with service.

Happy with carers, I feel comfortable with them. Always happy to help in office.

Always on time when they are expected to arrive.