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Home Care Providers Owned by SureCare in Tyne & Wear

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  • Home Care Providers Owned by SureCare in Tyne & Wear

Only the locations & reviews in Tyne & Wear for SureCare are showing below.

View the details of all 65 locations (with 985 reviews) owned by SureCare

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SureCare Locations in Tyne & Wear (2)

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2 Home Care Providers owned by SureCare in Tyne & Wear
SureCare (Newcastle & North Tyneside)

The Grainger Suite, Dobson House, Regent Centre, Gosforth, Newcastle upon Tyne NE3 3PF 

9.9 62 reviews
"The staff go above and beyond at short notice. They have spent a lot of time building a therapeutic compassionate relationship with Mam.…"   Read all 62 reviews

SureCare Newcastle and North Tyneside is a high-quality, family run home care provider, based in Newcastle, delivering person-centred care to all its service users throughout Northumberland, North Tyneside & Newcastle Area. Set with a clear aim, to become… Read more about SureCare (Newcastle & North Tyneside)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
SureCare Gateshead

Office B4, Design Works, William Street, Felling, Gateshead NE10 0JP 

9.8 9 reviews
"We have a main carer Monday to Friday who is excellent. Weekends are different but still good Carole is well looked after I'm really…"   Read all 9 reviews

SureCare Gateshead offers quality care to people in Gateshead and the surrounding areas so they can continue living at home. People get a tailor-made package of care and support that takes into account their preferences and individual needs. Surecare… Read more about SureCare Gateshead

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29 / hour
  • Live-in Care from £700 / week
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SureCare Reviews in Tyne & Wear (71)

Reviews posted for members of SureCare

Overall Experience
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  • 2
  • 0
  • 0
  • 0
Date Published
  • 71
  • 12
  • 15
  • 25
  • 46
Reviewer Connection to SureCare
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  • 6
  • 2
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  • 1
Review of

SureCare Gateshead

from George W (Husband of Client) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have a main carer Monday to Friday who is excellent. Weekends are different but still good Carole is well looked after I'm really pleased.
Reply from Shakiru Egunjobi, Director at SureCare Gateshead
Thank you for your kind words, we are pleased to know you are happy with the service we provide
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  • Treated with Dignity
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Review of

SureCare (Newcastle & North Tyneside)

from L C (Daughter of Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff go above and beyond at short notice. They have spent a lot of time building a therapeutic compassionate relationship with Mam. Nothing I ask is ever a problem. Needed medication collected from GP at short notice during a care visit and they got it immediately ! Superb team cannot speak highly
enough of them.
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  • Care / Support
  • Management
  • Treated with Dignity
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Review of

SureCare Gateshead

from A G (Wife of Client) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been lovely and very helpful. Always polite and eager to please. My husband considers the carers friends now and looks forward to their visits I cannot recommend them highly enough.
Reply from Debra Douglass, Registered Manager at SureCare Gateshead
Thank you for your kind words Avril, am pleased we can deliver a person centred approach.Debs
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Review of

SureCare Gateshead

from J D (Client) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good, easy, friendly. No embarrassment.
Reply from Debra Douglass, Registered Manager at SureCare Gateshead
Thank you for you kind review.We are so happy we provide a service to suit you. Registered Manager
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  • Care / Support
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  • Treated with Dignity
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Review of

SureCare Gateshead

from Sheila P (Client) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In general competant and thorough. Delivered with courtesy. Always pleasant.
Reply from Debra Douglass, Registered Manager at SureCare Gateshead
Thank you for your kind words, we always try are very best.
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  • Treated with Dignity
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Review of

SureCare Gateshead

from Anthony D (Client) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cleaner very good.
Reply from Debra Douglass, Registered Manager at SureCare Gateshead
Thank you for your feed back, we are pleased your are happy with the service.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

SureCare Gateshead

from Maureen G (Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exclusively tidy, organised and helpful, also kind and considerate towards my needs.
Reply from Debra Douglass, Registered Manager at SureCare Gateshead
Thank you for you kind words, we always try are best to ensure we are meeting the needs requested.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

SureCare Gateshead

from Jean W (Client) assisted by family/friend published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They did everything very satisfactory. There are not problems.
Reply from Debra Douglass, Registered Manager at SureCare Gateshead
Thank you for your review, we are happy your service works well for you.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

SureCare Gateshead

from Josephine P (Daughter of Client) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy to have respite care when needed, really happy with service.
Reply from Debra Douglass, Registered Manager at SureCare Gateshead
Thank you for your feedback.We are happy to be able to support you with respite.
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  • Treated with Dignity
  • Value for Money
Review of

SureCare Gateshead

from Susan H (Daughter of Client) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with carers, I feel comfortable with them. Always happy to help in office.
Reply from Shakiru Egunjobi, Director at SureCare Gateshead
Thank you Susan.our client are our priority and we are here to give all our client the best service they require.
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  • Care / Support
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  • Treated with Dignity
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Review of

SureCare (Newcastle & North Tyneside)

from Rajoo F (Husband of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service without fail. Never a miss and the staff is very polite and obliging. They even ask a few times if anything else needs doing if they have time.
Always on time when they are expected to arrive.
Reply from SureCare Newcastle & North Tyneside, Registered Manager at SureCare (Newcastle & North Tyneside)
Thank you for your wonderful feedback and continued support of SureCare.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

SureCare (Newcastle & North Tyneside)

from Deborah A (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I called the service manager in the friday to request a carer for the sunday of bank holiday. very short notice and she was so helpful and responded immediately to inform me that they could provide a carer.
The carer arrived for my dad promptly and his feed back was great. very friendly, professional,
kept him company after serving up his lunch. my dad throughly enjoyed seeing a new face and and having a general chit chat. this is the 2nd time we've used this company and will always be our go to as my dads care needs increase. thank you to the manager, the carer, and the team
Reply from SureCare Newcastle & North Tyneside, Registered Manager at SureCare (Newcastle & North Tyneside)
Thank you for your support and feedback of SureCare. We're please to hear that you and your dad are happy with our services. We are grateful for the opportunity to support your family.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

SureCare (Newcastle & North Tyneside)

from J C (Daughter of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
SureCare have been providing care for my Mum over the last few months and this seems to be going very well. Mum gets on very well with her regular carer and likes the fact that it is the same person coming each week.
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Review of

SureCare (Newcastle & North Tyneside)

from James H (Son of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The guys at Surecare have been great in making a very difficult situation so much easier to bear. Always available and flexible with the ever changing needs of our parents. One member of staff in particular has done an amazing job in creating and managing the care plan needed.
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Review of

SureCare (Newcastle & North Tyneside)

from Tracy W (Daughter of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are of a high quality and carry out their job in a very professional yet friendly manner. My mam has been poorly recently and is currently living away from home and she really misses seeing her Surecare friends. Surecare still look after my dad and it is nice to still have a connection with
Surecare. As a family we are more than satisfied with the service we receive from Surecare. This is a care provider I would highly recommend.
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  • Care / Support
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  • Treated with Dignity
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Review of

SureCare (Newcastle & North Tyneside)

from Simran F (Daughter of Client) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of SureCare and the support they provide to my mum and family. The care staff are punctual and always engage with Mum rather than our old company that just wanted to be in and out. As a result, the regular staff have built a really good relationship with her, which is really
comforting for us. All the care team have become an extended family and we really don't know how we would survive without them. If you are looking for a company, then look no further as SureCare truly is an exceptional care provider and I recommend them all the time!
Reply from SureCare Newcastle & North Tyneside, Managing Director at SureCare (Newcastle & North Tyneside)
Thank you for your wonderful feedback and continued support of SureCare. We're delighted to hear that your mum and family are happy with our services. Your kind words mean a lot to us, and we're…read more
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  • Care / Support
  • Management
  • Treated with Dignity
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Review of

SureCare (Newcastle & North Tyneside)

from A N (Brother of Client) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Found SureCare to be good, well organised and punctual. I was kept updated at all times along with provided information on any concerns and recommendations on how to address them. Outstanding service, would recommend.
Reply from SureCare Newcastle & North Tyneside, Managing Director at SureCare (Newcastle & North Tyneside)
Thank you for such great feedback and your continued support of SureCare.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

SureCare (Newcastle & North Tyneside)

from S P (Sister-in-law of Client) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
SureCare have consistently delivered exceptional service from beginning to end, demonstrating their dedication not only to understanding our specific needs but also to confronting and addressing the difficult and challenging situations that arose while caring for my family member. Throughout every stage,
they remained professional, patient, and committed to assisting her and supporting family members who found it challenging. They consistently provided the understanding and support that was necessary at all times. We want to extend a heartfelt thank you to all the care workers for their service and personal dedication, which was evident at every step.
Reply from SureCare Newcastle & North Tyneside, Managing Director at SureCare (Newcastle & North Tyneside)
Thank you for such great feedback and your continued support of SureCare. Your kind words go a very long way and we're all delighted that you feel content with the support your family has received.
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Review of

SureCare (Newcastle & North Tyneside)

from Bill T (Client) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good carers, sympathetic and have a good sense of humour, would recommend SureCare to anyone who's having difficulty with their lifestyle because of injury, be it a minor injury or a serious one.
Reply from SureCare Newcastle & North Tyneside, Managing Director at SureCare (Newcastle & North Tyneside)
Thank you for such a great review and continued support of SureCare. We are pleased you are happy with the care and support you receive.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

SureCare (Newcastle & North Tyneside)

from Priscilla P (Daughter of Client) published on 22 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Surecare have looked after my mum for a couple of years now. Mum had help from 2 other care companies before Surecare, but Surecare are the best. The team in the office are always friendly and helpful. The girls who help Mum are all lovely and treat her with kindness and respect. I will always recommend
Surecare to anyone who needs help.
Reply from SureCare Newcastle & North Tyneside, Managing Director at SureCare (Newcastle & North Tyneside)
Thank you for your feedback. We are pleased you are happy with the care and support your mum receives and are glad you find us the best!
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  • Treated with Dignity
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