Home Care Providers Owned by SureCare in Tyne & Wear

Her kindness, professionalism and knowledge meant that my mum got the emergency help she deserved quickly.

What started off as a routine appointment to initially discuss care requirements ended up as a supportive informative caring solution-based conversation and I know my mum will be in safe hands when she's back home- thank you so much Jess, you were so kind and caring to me at a time when I needed it most to take action!

The help provided is very professional and caring the staff are extremely helpful and my mother is very happy .

I am very happy and satisfied with the surecare services provided to my daughter. The staff is very co-operative and professional. They know how to treat their clients on all sorts of situations . My daughter is also happy with the staff.

We've been with Surecare for a number of years, and I can honestly say they've been a god send to both me and my parents. Being able to go to work with complete peace of mind, knowing my parents are being so well looked after, means everything. The care provided is consistently professional and of a very high standard. I wouldn't hesitate to recommend Surecare to anyone looking for quality care for themselves or their loved ones.

Carers are mums "angels" and very much appreciated by us all

We have a main carer Monday to Friday who is excellent. Weekends are different but still good Carole is well looked after I'm really pleased.

The staff go above and beyond at short notice. They have spent a lot of time building a therapeutic compassionate relationship with Mam. Nothing I ask is ever a problem. Needed medication collected from GP at short notice during a care visit and they got it immediately ! Superb team cannot speak highly enough of them.

All the staff have been lovely and very helpful. Always polite and eager to please. My husband considers the carers friends now and looks forward to their visits I cannot recommend them highly enough.

Good, easy, friendly. No embarrassment.

In general competant and thorough. Delivered with courtesy. Always pleasant.

Cleaner very good.

Exclusively tidy, organised and helpful, also kind and considerate towards my needs.

They did everything very satisfactory. There are not problems.

Happy to have respite care when needed, really happy with service.

Happy with carers, I feel comfortable with them. Always happy to help in office.

Always on time when they are expected to arrive.

The carer arrived for my dad promptly and his feed back was great. very friendly, professional, kept him company after serving up his lunch. my dad throughly enjoyed seeing a new face and and having a general chit chat. this is the 2nd time we've used this company and will always be our go to as my dads care needs increase. thank you to the manager, the carer, and the team

The carers are of a high quality and carry out their job in a very professional yet friendly manner. My mam has been poorly recently and is currently living away from home and she really misses seeing her Surecare friends. Surecare still look after my dad and it is nice to still have a connection with Surecare. As a family we are more than satisfied with the service we receive from Surecare. This is a care provider I would highly recommend.

The guys at Surecare have been great in making a very difficult situation so much easier to bear. Always available and flexible with the ever changing needs of our parents. One member of staff in particular has done an amazing job in creating and managing the care plan needed.

SureCare have been providing care for my Mum over the last few months and this seems to be going very well. Mum gets on very well with her regular carer and likes the fact that it is the same person coming each week.