Home Care Providers Owned by SureCare in Kent

We have invited SureCare nurses into our home for around 6 weeks now and have found them to be punctual, pleasant and caring towards me and my husband. They take care and time to explain what they wish to undertake. Their care of my husband is gentle and although I have only known them a few weeks they already seem part of the family and look forward to seeing them every day!

SureCare looks after my grandma with real care and warmth. The carers sing with her, cook meals, and keep everything tidy. It's reassuring to have a consistent, friendly team supporting her daily.

I trust them with my grandmother's care.

The care my mum received and has been receiving from shore care has been great. Excellent service. Carers are great. They pay great attention to my mum. My mum only say good things about them. They do arrive late sometimes. However, this is not unusual as London transport can be unreliable sometimes.

I wouldn't hesitate to recommend this care provider to anyone looking for compassionate, dependable, and high-quality care.

The staff are kind, patient, and genuinely attentive. not just to my mum's needs, but to their dignity and comfort as well. It's clear they treat residents with real compassion, not just as part of a job.

They looked after my father very well and it was a very good experience using them. I will definitely recommend them to many people around me. I found them very genuine and I am happy about me using their services.

Thank you for the very good service from SureCare. The office staff and assessment was friendly, flexible and tailored to our needs. The support we received was caring, reliable and enabled us to make a good recovery following an operation.

Early days, not a month yet. Organised start up well. Currently we are all settling in.

The care provided is of a good standard. Time keeping has been excellent. Szilvia is so understanding and professional, her communication has been amazing. I can call at anytime and my queries have always been dealt with. The carers show kindness and compassion. I would recommend Surecare.

SureCare only looked after my Aunt for four weeks before she sadly passed away.In the short time they looked after her nothing was to much trouble.They always gave her her dignity were possible and never made her feel ashamed. The care was excellent at all times. SureCare also helped me 100% in my Aunt's final days before she sadly passed away.A few days after my Aunt's passing l received a beautiful bouquet of flowers and card from the company.

Surecare have been nothing short of amazing. The team of carers who come in every day are professional, efficient, and genuinely caring. The management is always just a phone call away, approachable, down-to-earth, and incredibly accommodating. I would like to sincerely thank them for their ongoing support. Highly recommended!

The carers are amazing so good with mum she loves them when they come and always leave her in a better mood, when required the management are always available and happy to help, and it's clear its a family run service

I couldn't have wished for a better company to choose to look after my father. They were so flexible, kind and caring and nothing was too much trouble. Thank you for helping to keep my dad comfortable and dignified.

SureCare have looked after mum, visiting twice daily, for over a year. They have always been very professional, reliable and flexible. They help mum in many ways, with kindness, patience and understanding.

My previous experience of carers was for my husband and was mostly unsatisfactory from the management side. I am now welcoming carers from SureCare Maidstone for myself and am delighted with their help. They were totally committed to my needs, are prompt, courteous, efficient, knowledgeable and aware of new ways to be of help whilst respecting my own wishes. I am so pleased to have been introduced to them.

I write to say that over the past year I have received the best possible sympathetic and efficient care from SureCare East Surrey and Sevenoaks. Their attentiveness and compassion has made my life as an old person so much easier. I regard my personal carer as a friend and look forward to her visits.

I contacted a few care providers, but Surecare came out top from the first phone call. Full of empathy, explaining how they prepare care packages personal to each client. After a home visit with Mum and them taking lots of notes they prepared the perfect package for Mum. The carers that visit are very kind and chat to Mum making her feel at ease. The same carers visit so she has got to know them. Everyone wants the best for Mum, they are always happy to amend the package so Mum gets the best care. Nothing is to much trouble, and they respond to requests very quickly. A great team.

The carers themselves are on time and deal with the client in a very professional yet empathetic manner. Dealing with anyone with memory loss can be frustrating but they deal with Lizzie with calmness whilst allowing her to maintain her independence. Jenny and Abi are a real asset to the company

From the outset all staff have made my husband and I feel supported. The initial meeting was a fact find for all parties and we all laughed and relaxed throughout the session. I have peace of mind knowing that my husband will be well looked after when I'm at work even when I lock the carers out! Any additional requests are quickly accommodated from supporting with medication to a spot of cleaning through the house. The staff are compassionate and it's great that the carers are allocated to clients so that they build a really trusting relationship. As the wife of a client the support given to my husband makes my life more settled and reduces worries whilst I'm not at home.

I am very satisfied with the care and service I receive. Always on time. Friendly and professional. I am treated with respect and dignity and with great care and attention at all times. I have nothing bad to say.