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Home Care Providers Owned by SureCare in Kent

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  • Home Care Providers Owned by SureCare in Kent

Only the locations & reviews in Kent for SureCare are showing below.

View the details of all 63 locations (with 1065 reviews) owned by SureCare

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SureCare Locations in Kent (4)

4 Home Care Providers owned by SureCare in Kent
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SureCare Swale
Wises Oast Business Centre, Wises Lane, Borden, Sittingbourne ME9 8LR 
9.9 19 reviews
SureCare Swale, Sittingbourne, Kent
"The care provided is of a good standard. Time keeping has been excellent. Szilvia is so understanding and professional, her communication…"   Read all 19 reviews
  • Visiting Care from £21.50 / hour
  • Live-in Care from £1,500 / week

SureCare Swale is part of a well-established care network with over 30 years of experience delivering exceptional care. The Swale branch is family-run and built on strong values, treating every ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
SureCare Maidstone
Vinters Business Park, New Cut Road, Maidstone ME14 5NZ 
8.9 3 reviews
SureCare Maidstone, Maidstone, Kent
"My previous experience of carers was for my husband and was mostly unsatisfactory from the management side. I am now welcoming carers from…"   Read all 3 reviews
  • Visiting Care from £29 / hour

SureCare Maidstone, provides personalised home care to help people live independently at home. Supporting adults of all ages, including those with dementia, physical disabilities, sensory loss, or ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
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Alcedo Care

SureCare Reviews in Kent (34)

Reviews posted for members of SureCare

Overall Experience
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Reviewer Connection to SureCare
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Review of

SureCare Swale

from Roger P (Husband of Client) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Early days, not a month yet. Organised start up well. Currently we are all settling in.
Reply from lisa Khalique, Managing Director at SureCare SwaleThank you for taking the time to share your thoughts. It means a lot to know your wife's care is valued. As we continue settling in, your kind words inspire our team to keep providing attentive and compassionate care.
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Review of

SureCare Swale

from V P (Daughter of Client) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided is of a good standard. Time keeping has been excellent. Szilvia is so understanding and professional, her communication has been amazing. I can call at anytime and my queries have always been dealt with. The carers show kindness and compassion. I would recommend Surecare.
Reply from Lisa Khalique, Managing Director at SureCare SwaleThank you so much for your kind words.

It truly is a pleasure to care for mum she is a lovely lady, and our carers genuinely enjoy spending time with her. We feel very privileged to be supporting her.

Szilvia will be so pleased to read your review. She is a fantastic Registered Manager who consistently goes above and beyond for all our clients, and your feedback means a great deal to her and to the whole team.

Thank you again for taking the time to share your experience - it is very much appreciate
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Review of

SureCare Swale

from Jacqueline R (Niece of Client) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
SureCare only looked after my Aunt for four weeks before she sadly passed away.In the short time they looked after her nothing was to much trouble.They always gave her her dignity were possible and never made her feel ashamed. The care was excellent at all times. SureCare also helped me 100% in my Aunt's
final days before she sadly passed away.A few days after my Aunt's passing l received a beautiful bouquet of flowers and card from the company.
Reply from Lisa Khalique, Managing Director at SureCare SwaleThank you so much for your kind and heartfelt words, and for allowing us to support you during such a difficult time. Knowing that we were able to provide comfort and reassurance to both your aunt and yourself means a great deal to our whole team.

Please accept our continued condolences on your loss. You and your family remain in our thoughts.
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Review of

SureCare Swale

from Shaun W (Nephew of Client) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Surecare have been nothing short of amazing. The team of carers who come in every day are professional, efficient, and genuinely caring. The management is always just a phone call away, approachable, down-to-earth, and incredibly accommodating. I would like to sincerely thank them for their ongoing
support. Highly recommended!
Reply from Lisa khalique, Managing director at SureCare SwaleThank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that our carers and management team have made such a positive difference for you and your aunt.Providing professional, compassionate, and reliable care is at the heart of everything we do, so your comments truly mean a lot to us. Thank you for taking the time to recommend Surecare - your support is genuinely appreciated
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Review of

SureCare Swale

from E W (Daughter-in-law of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are amazing so good with mum she loves them when they come and always leave her in a better mood, when required the management are always available and happy to help, and it's clear its a family run service
Reply from Lisa Khalique, Managing director at SureCare SwaleThank you so much for your kind feedback. We're absolutely delighted to hear how well our carers get on with mum and that she enjoys their visits so much - it really means the world to us to know they leave her feeling happier each time.

We're also glad to hear you've found our management team supportive and available when needed. As a family-run service, providing caring, personal support is at the heart of everything we do, so your words truly mean a lot.

Thank you again for taking the time to share your experience. Please remember we're always here if you or mum need anything at all
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Review of

SureCare Swale

from Karen T (Daughter of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't have wished for a better company to choose to look after my father. They were so flexible, kind and caring and nothing was too much trouble. Thank you for helping to keep my dad comfortable and dignified.
Reply from Lisa Khalique, Managing director at SureCare SwaleThank you so much for your kind and thoughtful words. It truly means a great deal to us that you chose us to care for dad.

We're so pleased we could support him in staying comfortable and dignified, and it was a privilege to be part of his care. We wish dad all the very best, and please know that we are always here for you should you ever need us in the future
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Review of

SureCare Swale

from M P (Son of Client) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
SureCare have looked after mum, visiting twice daily, for over a year. They have always been very professional, reliable and flexible. They help mum in many ways, with kindness, patience and understanding.
Reply from Lisa khalique, Managing director at SureCare SwaleThank you so much for your kind words,mum is truly so sweet and it's an absolute pleasure to support her. We all love her here at SureCare, and it genuinely means a lot to us that you trust us to care for her. Being part of her daily life is something we value greatly, and we're honoured to support both her and your family
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Review of

SureCare Maidstone

from A K (Client) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My previous experience of carers was for my husband and was mostly unsatisfactory from the management side. I am now welcoming carers from SureCare Maidstone for myself and am delighted with their help. They were totally committed to my needs, are prompt, courteous, efficient, knowledgeable and aware
of new ways to be of help whilst respecting my own wishes. I am so pleased to have been introduced to them.
Reply from Kerry, Registered Care Manager at SureCare MaidstoneThank you for your kind feedback. We are pleased to be able to support your wishes and provide assistance where needed.
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Review of

SureCare East Surrey & Sevenoaks

from Serena D (Client) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I write to say that over the past year I have received the best possible sympathetic and efficient care from SureCare East Surrey and Sevenoaks. Their attentiveness and compassion has made my life as an old person so much easier. I regard my personal carer as a friend and look forward to her visits.
Reply from Gaj Muralii, Managing Director at SureCare East Surrey & SevenoaksDear Serena,

Thank you so much for taking the time to share such a beautiful and touching review. Your kind words truly mean more to us than we can express.

To hear that you have felt supported, cared for with compassion, and treated with dignity over the past year is exactly why we do what we do. Knowing that your carer has become not just a support to you, but also a friend, is incredibly special and something we are so proud of as a team.

You are very much part of the SureCare family, Serena, and it is an absolute privilege to support you. Your feedback will be shared with our care team, who will be deeply touched by your words.

With our warmest thanks and very best wishes,
Gaj & The SureCare East Surrey & Sevenoaks Team
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Review of

SureCare Swale

from H G (Daughter of Client) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted a few care providers, but Surecare came out top from the first phone call. Full of empathy, explaining how they prepare care packages personal to each client. After a home visit with Mum and them taking lots of notes they prepared the perfect package for Mum. The carers that visit are very
kind and chat to Mum making her feel at ease. The same carers visit so she has got to know them. Everyone wants the best for Mum, they are always happy to amend the package so Mum gets the best care. Nothing is to much trouble, and they respond to requests very quickly. A great team.
Reply from Lisa Khalique, Manager Director at SureCare SwaleThank you so much for sharing this lovely review. It means a great deal to us to know that your mum feels comfortable and supported, and that youve felt reassured throughout the process. Getting to know her and tailoring her care has truly been our pleasure, and the team will be thrilled to hear your kind words. Were always here for you both, and well continue doing everything we can to make sure your mum receives the care she deserves.
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Review of

SureCare Swale

from Clare B (Friend of Client) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care agency has been nothing but a godsend to me in getting the right care at the right time for the service user.
The care managers are responsive, friendly and flexible. Nothing too much trouble for them.
The carers themselves are on time and deal with the client in a very professional yet
empathetic manner. Dealing with anyone with memory loss can be frustrating but they deal with Lizzie with calmness whilst allowing her to maintain her independence. Jenny and Abi are a real asset to the company
Reply from Lisa khalique, Director at SureCare SwaleThank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you've had such a positive experience with our team. Providing the right care at the right time is at the heart of what we do, and it's wonderful to know that this has made a real difference.

I'll be sure to pass your lovely comments on to Jenny and Abi - they'll be so pleased to know their professionalism and empathy are appreciated. We're very proud of our care team and their commitment to supporting clients with patience, respect, and understanding.

Thank you again for taking the time to share your experience.
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Review of

SureCare Swale

from Claire T (Wife of Client) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the outset all staff have made my husband and I feel supported. The initial meeting was a fact find for all parties and we all laughed and relaxed throughout the session. I have peace of mind knowing that my husband will be well looked after when I'm at work even when I lock the carers out! Any
additional requests are quickly accommodated from supporting with medication to a spot of cleaning through the house. The staff are compassionate and it's great that the carers are allocated to clients so that they build a really trusting relationship. As the wife of a client the support given to my husband makes my life more settled and reduces worries whilst I'm not at home.
Reply from Lisa khalique, Director at SureCare SwaleThank you so much for your lovely feedback. Its wonderful to hear youve felt supported and at ease from the start. All our carers and management too love visiting, having a chat, and sharing a bit of banter. Its those connections that make what we do so rewarding. Your kind words mean a lot to all of us!
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Review of

SureCare Maidstone

from Connie C (Client) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care and service I receive. Always on time. Friendly and professional. I am treated with respect and dignity and with great care and attention at all times. I have nothing bad to say.
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Review of

SureCare Swale

from Helen T (Daughter of Client) published on 23 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Surecare for the past 6 months for my 97 year old mum for both mornings and evenings. I am so glad I found them. They have been excellent and I highly recommend them.
My mum at first was resistant to any carers as she had lived independently for years but within a short time had
warmed to her carers. They act professionally and at the same time are compassionate and efficient. Surecare have been extremely responsive when I have messaged them to change anything and do their best to accomodate my requests asap. They keep detailed notes and will give me any useful feedback. The carers have been very reliable and their time keeping has been very good. I have been very impressed and am very comfortable with the Surecare Team.
Reply from Lisa Khalique, Registered Manager at SureCare SwaleThank you so much for your lovely words it truly means the world to us. Were so pleased to hear that mum has felt comfortable and cared for by our team, especially after living independently for so long. Its been a real privilege to support her and to get to know you both over the past months.

Well be sure to share your feedback with all the carers involved theyll be delighted to know their efforts have made such a positive difference. Thank you for your continued trust in us, it means a lot. Were so grateful to be part of mums care journey.
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Review of

SureCare Swale

from D B (Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using sure care for domestic cleaning for almost a year now and it has been a very positive experience, the 2 ladies who come to my house Bev and Liv do a great job, they're both very friendly, professional and efficient and have made a huge difference to me by tackling the jobs I am no
longer able to do.


The management and office staff are very efficient keeping me informed of i any unavoidable changes to the schedule which have been minimal.


Overall I can not fault sure care and wouldn't hesitate to recommend them to family or friends.

Reply from Stephanie Kew, Registered Manager at SureCare SwaleThank you so much for your kind words and for taking the time to share your experience. Were delighted to hear that Bev and Liv have made such a positive difference for you they'll be so pleased to know their hard work is appreciated! We also appreciate your recognition of our office teams efforts to keep everything running smoothly. Its a pleasure to support you, and we truly value your continued trust in Sure Care
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Review of

SureCare East Surrey & Sevenoaks

from Philippa T (Daughter of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
SureCare Sevenoaks have been superb in looking after my Father twice a day for the last 3 months. Everyone has been kind and caring and taken the time to get to know Dad and work with him in meeting his needs. Communication with me has also been excellent, there are a small core group of carers so Dad
always knows the person visiting him and everyone is very friendly.
Reply from Tracy Dankert, Registered Manager at SureCare East Surrey & SevenoaksMany thanks for taking the time to send such a positive review. Looking after your dad is an absolute pleasure and we are so happy that not only the Care Givers but the office team have played their part in ensuring dad has quality care delivered.
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Review of

SureCare Maidstone

from Linda M (Client) assisted by family/friend published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very polite, very efficient, caring and supportive. We get on well and have a giggle and laugh. Would highly recommend
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Review of

SureCare East Surrey & Sevenoaks

from Christine S (Daughter of Client) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Surecare have been so kind, helpful, flexible, caring. Nothing seems to be too much trouble for them. The manager has gone out of her way many times to get the best help for my mum in a rapidly changing situation. If it wasn't for her and the rest of the team I don't know what I would
have done.
The whole team have communicated very well with me, responding very quickly and helpfully. I would highly recommend this service to anyone needing care for themselves or a family member. You'll be in excellent hands.
Reply from Tracy Dankert, Registered Manager at SureCare East Surrey & SevenoaksThank you so much for reviewing us. Our team takes great pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!
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Review of

SureCare Dartford & Gravesend

from C P (Daughter of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very grateful to have found Surecare to take care of my elderly Mum at home.
The girls who visit her are wonderful and so friendly and helpful and kind to her.,
It's very easy to get in touch with them whenever I need to by text or email and they always reply immediately to accommodate extra
help if I need it.
My Mum loves their company and so do I.
Surecare provide a professional, efficient and caring service and I'm so glad I found them.
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Review of

SureCare Dartford & Gravesend

from Beverley C (Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been a service user of SureCare Dartford for a few months now. They are very good with personal care as well as helping around the house if there is something that you cannot do. They always try to provide a service that pleases the user to make sure that they are comfortable. The staff are friendly
and committed to their jobs
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Awards / Recognitions (0)

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