SureCare in West Yorkshire | 4 Home Care Providers

Review of
SureCare (Calderdale & Kirklees)
from Karen H (Daughter of Client) published on 10 June 2025

Submitted via Website • Report

Overall Experience

The care received by mum has been outstanding from the very first day and I would highly recommend this team of angels! They deliver such kind, gentle and respectful care to ensure that mum is perfectly happy and content, and her complex medical needs are fully met.

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Review of
SureCare (North Leeds)
from John L (Son of Client) published on 4 June 2025

Submitted via Website • Report

Overall Experience

We engaged Surecare North Leeds around three months ago to help with the everyday needs of our elderly mother. They visit twice a day to help with dressing, washing, preparing breakfast and a drink and also administering medications. So far we've found the on site and office staff excellent to deal

with. They are incredibly conscientious and kind to Mum and every changing need has been understood and implemented quickly. Would recommend.

Reply from Karun Heer, Business Manager at SureCare (North Leeds)

Thank you for taking the time out to review our care service. I am delighted to hear you have found our office staff excellent to deal with and our carers incredibly conscientious and kind. We are passionate about delivering quality driven home care. Thank you for choosing SureCare North Leeds.

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Review of
SureCare (North Leeds)
from J B (Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

The employees of Surecare are professional and caring individuals , I have been a client of this company since September 2024 and nothing is too much , and everyone of the staff show compassion , I can only give them my thanks.

Reply from Karun Heer, Business Manager at SureCare (North Leeds)

Thank you for reviewing our care service. We are passionate about delivering quality driven home care and we are delighted to know you are happy with your care team. Thank you for choosing SureCare North Leeds.

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Review of
SureCare (North Leeds)
from Tina B (Friend of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

Surecare have been very supportive in trying to meet the needs of my elderly friend who can be quite challenging at times. They are really good at communicating information and issues to me to try and resolve quickly.
The care staff were really supportive when she took poorly and we had to have GP/

ambulance support they stayed and supported well over their required time to make sure my friend wasn't alone.
I would recommend the team to others.

Reply from Karun Heer, Business Manager at SureCare (North Leeds)

Thank you for taking the time out to review our care service. I am delighted to know you would recommend us. We are passionate about delivering quality driven care to all of our clients. Thank you for choosing SureCare North Leeds.

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Review of
SureCare (North Leeds)
from N S (Client) published on 28 May 2025

Submitted via Website • Report

Overall Experience

I have been with home carers called SureCare North Leeds. Since I was discharged from the hospital 2024 July. They are the care company that has always visited me 3 times a day.
They help with my breakfast , Lunch and my teatime meal. They remind me to take my medication.
They also help me

do my shopping, cooking and cleaning etc. I am very very happy with their service. They give me day to day support so I will give 100 % 5star. The carers are good with their work. Their work is excellent and they show me care compassion and commitment. I recommend
SureCare.

Reply from Karun Heer, Business Manager at SureCare (North Leeds)

Thank you for taking the time to review our care service. We are delighted to hear that you are receiving a quality driven service, something we are very passionate about delivering. Thank you for choosing SureCare Norrh Leeds.

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Review of
SureCare (Calderdale & Kirklees)
from Gemma M (Daughter of Client) published on 21 May 2025

Submitted via Website • Report

Overall Experience

Always helpful and reliable with quick responses when needed.
The care manager is always on hand to help and support.
The staff that give the care are as helpful as my mum will allow. She has dementia so can sometimes be quite difficult. But they do their best in the circumstances.

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Review of
SureCare (Calderdale & Kirklees)
from Mark O (Son of Client) published on 14 May 2025

Submitted via Website • Report

Overall Experience

Since the team took over the daily tasks with our mom it has allowed us to spend more time with her as opposed to doing jobs. If there is any issues with mom we are notified straight away. One of the staff is a great team leader who has a friendly caring team

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Review of
SureCare (Calderdale & Kirklees)
from Victoria T (Sister-in-law of Client) published on 14 May 2025

Submitted via Website • Report

Overall Experience

Sure care very professional very caring provide an excellent service . Great communication with family of the person being cared for updating family regular of any concerns as well as being polite and provide a friendly caring service to my sister in law . The plan of care that has been set out explaining

everything was very informative and well written and planned after talking to my sister in laws needs . Sure care is punctual and flexible too in case we had to change times for appointments or when my sister in law was seeing friends sure care will fit around that . Thankyou sure care the family are very grateful for the care and kindness you provide .

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Review of
SureCare (Calderdale & Kirklees)
from J T (Partner of Client) published on 13 May 2025

Submitted via Website • Report

Overall Experience

Excellent person centred and very flexible live in care has been provided by one highly skilled carer over several separate respite care weeks. I have happily made further bookings for this service with this particular carer. The cared for person is always happy when I return, wants the carer to visit

again, and our home is spotless.

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Review of
SureCare (Calderdale & Kirklees)
from Karen B (Daughter of Client) published on 8 May 2025

Submitted via Website • Report

Overall Experience

We only used Sure care for a relatively short period, but found the process of reregistering with them, extremely easy, fast, efficient and professional. Genuine interest and kindness was offered from the outset making us feel in good hands.
We had one mini hiccup in miscommunication, but it was ironed

out quickly and in a satisfactory manner with perfuse apologies. We are all human, and I was never made to feel I could not approach the team with any concerns.
Sure care staff also offered guidance on many things concerning comfortable care of my Mum that had not come to my mind. It was very reassuring to know they 'had my back' (so to speak)
Thank you all at Sure Care.

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Review of
SureCare (Calderdale & Kirklees)
from A Z (Son of Client) published on 7 May 2025

Submitted via Website • Report

Overall Experience

The carer's do exactly that. Care. And care a great deal. They have genuine concern for my father and go beyond what is required to provide the best help possible. Carers greet my father with a smile and he looks forward to their arrival.They are well trained on how to use equipment and procedures

regarding medicine and provide advice about the environment. Any concerns they have - is brought to my attention. They have incredible back up support from the Office. If uncertain the Office team visit my father to see the situation for themselves. They support me with calling the GP and the pharmacist. Also accompany me with social services meeting and with the district nurse if so requested. They go beyond the call of duty and am invited to call them at any time should I have any concerns. The carers are very discrete and show a great deal of consideration towards respecting our home. I have no hesitation whatsoever in recommending SureCare.

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Review of
SureCare (Calderdale & Kirklees)
from Mark D (Grandson of Client) published on 7 May 2025

Submitted via Website • Report

Overall Experience

My Grandmother has had several falls recently and is in need of a lot more care especially personal care. SureCare come to her house twice daily to get her up, wash her, dress her and in the evening they duplicate the routine in reverse including teeth, toilet etc. I have found all the carers and management

to be fantastic. I am now confident to be able to leave my nan and start to go out once in a while. They access the property using the keysafes and treat my nan like I would, they respect her privacy, dignity and support her in all ways required. They can also make her meals, they have offered to vacuum, and can also support with medication and medical appointments if required. I am confident that when I can't be around SureCare sure can!

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Review of
SureCare (Calderdale & Kirklees)
from M B (Daughter of Client) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Surecare company that goes above and beyond their duty of care.
All care support workers will always have time and patience to help my mother in any way necessary.
Fabulous service from start to finish my mother is very happy with the kind caring service provided.
Tha management staff are also

extremely knowledgeable about all aspects of care.
I cannot thank the management and their carers team enough for their hard work.
I would highly recommend this company if anyone is looking for a professional home care service.

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Review of
SureCare (Calderdale & Kirklees)
from Alison M (Daughter of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience

We have used this Home Care Provider for a few months now for my Mum.
The care has been outstanding!
One of the carers who came to join us in caring for Mum is absolutely fantastic. Also jolly and smiling. Has Mum laughing and relaxed! I know l can go out and know that my Mum is in a safe pair of

hands!
Thank You to the carer!! You are a STAR.!!

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Review of
SureCare (North Leeds)
from Sally A (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

When first looking for care for Mum a couple of years ago the choice of care companies seemed overwhelming. However, based on SureCare's very good reviews we decided to go with them, and I'm so glad we did. Mum is now 98 and still managing her own home, thanks to the lovely, kind and competent team

at SureCare. She has great confidence in the lovely carers who visit four times a day, they treat her with so much kindness and really listen to her needs. The office staff are equally excellent - always very friendly and professional, and in regular communication with Mum and me to make sure that all is well, which is extremely reassuring for both of us.
Both Mum and I couldn't recommend SureCare more highly, they really do care, in every sense of the word.

Reply from Karun Heer, Business Manager at SureCare (North Leeds)

Thank you for reviewing our care service. We are delighted to hear you have and continue to receive a quality-driven care service. Thank you for choosing SureCare North Leeds.

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Review of
SureCare (North Leeds)
from Debbie A (Daughter of Client) published on 4 February 2025

Submitted via Website • Report

Overall Experience

SureCare have been invaluable in caring for my elderly and unwell farther for the past few months. They are proactive with his care and health needs, always suggesting ways to make his life more comfortable. They contact the GP when needed, they are always punctual, polite, kind and offer the most

incredible service. I honestly cannot thank them enough and feel very blessed to have found them. I would recommend them highly to anyone looking for a care team.

Reply from Karun Heer, Business Manager at SureCare (North Leeds)

Thank you for reviewing our care service. We are delighted to hear our care service is meeting your fathers care needs. We have a passionate care and management team who always aim to provide quality driven home care. Thank you for choosing SureCare North Leeds.

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Review of
SureCare (Calderdale & Kirklees)
from V B (Daughter of Client) published on 4 December 2024

Submitted via Website • Report

Overall Experience

Surecare looked after my dad for over a year and we couldn't have been happier with his care. The management and care teams were friendly, loving, caring, and efficient. Special mention must go to two carers in particular who were very integral to Dad's care. Thank you.

Reply from Parjeet Dua, Director at SureCare (Calderdale & Kirklees)

Thank you for your feedback. We appreciate your comments and feedback for our carers. We value your trust in us. Thank you.

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Review of
SureCare (Calderdale & Kirklees)
from Nigel R (Son of Client) published on 4 December 2024

Submitted via Website • Report

Overall Experience

High level of care and support for both my mum and as importantly the family. Very attentive and careful to a high standard. Was concerned after the previous care company pulled out but the care now received is a step up and the handover is superb.

Reply from Parjeet Dua, Director at SureCare (Calderdale & Kirklees)

Thank you for your feedback. Your satisfaction is our priority, and we are committed to delivering high-quality care. We value your trust in us. Thank you.

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Review of
SureCare (Calderdale & Kirklees)
from J S (Daughter of Client) published on 6 November 2024

Submitted via Website • Report

Overall Experience

The best accolade I can give this carer is when she is looking after my dad I know he is safe, warm, and well looked after. She always goes that extra mile with him. When I see her with my dad I can see she genuinely cares for him with respect and dignity and not just because it is her job. We all know

the saying "Treat them and look after them as your own parents", and she does.

Reply from Parjeet Dua, Director at SureCare (Calderdale & Kirklees)

Thank you so much for your kind words and thoughtful feedback. It truly means a lot to know that our carer is making such a positive impact on your dad's care and well-being. Providing compassionate, respectful and dignified care is at the heart of what we do and we're so pleased to hear that she goes the extra mile to ensure he is safe, warm and well looked after. Your recognition of her dedication and genuine care is incredibly appreciated. We will make sure to pass on your lovely words to her, it will mean the world. Thank you again for taking the time to share your experience.

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Review of
SureCare (Calderdale & Kirklees)
from Jacqui P (Daughter-in-law of Client) published on 7 October 2024

Submitted via Website • Report

Overall Experience

We are very satisfied with the care given to my mother-in-law over the past 12 months. The carers and managers are caring, compassionate and professional. We have got to know all the staff who care for her and think very highly of them all. I don't know how we would have managed without their care and

guidance.

Reply from Parjeet Dua, Director at SureCare (Calderdale & Kirklees)

Thank you so much for your wonderful review! We're thrilled to hear about your experience with SureCare Calderdale and Kirklees. Much appreciated.

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Home Care Providers Owned by SureCare in West Yorkshire

SureCare Locations in West Yorkshire (4)

SureCare Reviews in West Yorkshire (72)

Reviews Posted for members of SureCare

SureCare (Calderdale & Kirklees)

SureCare (North Leeds)

SureCare (North Leeds)

SureCare (North Leeds)

SureCare (North Leeds)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (North Leeds)

SureCare (North Leeds)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

SureCare (Calderdale & Kirklees)

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