Home Care Providers Owned by SureCare in West Yorkshire

I'm really happy with the care I receive.

Since having the carers come in, I've noticed such a difference in myself.

I'm doing a lot more and feel much more confident.

The carers are lovely and always encourage me to do things for myself without rushing me.

They listen to what I want and let me do things my way, which means a lot. I feel like I've got more control over my life again. I feel seen and heard.

It's nice to feel independent whilst knowing there's someone there to help when I need it. I couldn't be happier with them.

Surecare provide care for my mother, they send out female carers and are culturally aware if her needs. They speak the language she understands and also make the food she eats. I did not think it was possible, when Nikky told me I will get the exact girls suitable for my mothers situation I did not believe it would happen, but right from the get-go she made it work. I cannot recommend them enough, the care is soul touch and invaluable. Thank you I know my mother is safe hands when i'm away

After a partial hip replacement and a short stay in a care home mum 99yrs wanted to go home. My sister and I had doubts as to how well it would go. I have to say it's been brilliant. Mum is happy inspite of a Alzheimers Diagnosis. She is well looked after with visits x4 daily. We have found the service works really well. Excellent communication- prompt replies to all messages. The girls are very professional and friendly with mum. We are more comfortable with her safety at home as we feel she is in good hands.

All my carers are good especially saad. They all go above and beyond. They will clean chamge my bed do geneneral cleaning and go to the shop for me. They will also have a chat with me and make me a coffee.

Overall care was excellent, real carers who were genuinely interested in their client. There was just 1 blip when the carer fell asleep, fortunately with no adverse consequences, and that was very speedily addressed by Sure Care.

Very happy with carers, my mother looks forward to them calling round. The care is excellent and i can leave my mother knowing she's in good hands. the staff are very approachable and easy to speak to. i would definitely recommend this company to everyone.

My father recently started with care as he suffered a stroke 8 weeks ago and lost his speech and became very frustrated trying to communicate, the carers are brilliant with him and are really helping him get his speech back .

A bit rocky at first as my husband would not cooperate & did not think he needed help.With the time & patience from Surecare finding a carer that he was comfortable with & would cooperate with was key. So grateful Surecare put in the time to do this & he was always treated in a caring dignified way. I would highly recommend this company I never felt any worries about leaving him in their care. Thank you Surecare

The management team also deserve special recognition. They are approachable, responsive and always willing to go above and beyond to make sure the service runs smoothly. If I ever have a question

excellent support,make sure all i want,carers kind,always on time,happy with all of them,very profesional

Pleased with everything they do nice staff and good at there job what they do for my mum we are happy to keep with these careres and my mum is happy with them what they do for her there very polite and chattie

SureCare is a very good company and very reliable always answer the calls if I am stuck anywhere.They are always at hand. I would recommend them anytime. All the staff are very good. My Support worker is very helpful and easy going and will work at short notice

Sure care is a very friendly approachable team .They respond efficiently when service users needs change and can adapt effectively.I find the team both friendly and polite. All the best to the team and I wish them well for the future on taking on new refferels.

I am very happy with the excellent service received from SureCare (North Leeds). I have found the carers to be kind, patient and respectful which provides me with peace of mind as I know they will not hesitate to contact me if they have any concerns. They provide excellent support and always go above and beyond to ensure comfort and dignity for my brother and I am very thankful for all their help. I would not hesitate to recommend their services.

Thank you for everything.

I found Surecare to be a very good professional service provider with the staff being emphatic, helpful and friendly. I am happy with the care I receive. I would be happy to recommend them to family and friends.

Highly recommended. Thank you for everything

The care the girls have given my mother is amazing, she had trouble with other companies because of her Dementia. The girls that visit her have sympathy and understanding of her condition. They are also really polite to anyone that calls on her.

The people who come are really friendly and helpful and do a good job. They helped me dye my hair which helped me feel happy.

Also I have regular carers at regular times, when new carers come in they are trained and the admin staff are very kind to me