Home Care Providers Owned by SureCare in Oxfordshire

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SureCare Locations in Oxfordshire (1)

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1 Home Care Providers owned by SureCare in Oxfordshire
SureCare Oxfordshire
2A Tannery Court, Stratton Way, Abingdon OX14 5TS
"I would like to say that we have had very excellent support for my mom and thought to mention to the team. The carers have been brilliant..."Read all 83 reviews

Surecare (Oxfordshire) is a friendly and professional home care branch, dedicated to person-centred care methods for adults with a wide range of personal needs to remain in the comfort and security of... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Other Home Care Provider Groups you may be interested in:

SureCare Reviews in Oxfordshire (83)

Reviews Posted for members of SureCare.

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Showing 83 reviews matching selected criteria
Review of SureCare Oxfordshire from Mike F (Client / Service User) published on 27 May 2026 Submitted via Website
Overall Experience
Truly wonderful group of carers who provided me with much needed help after being discharged from 4 weeks in hospital. They were all knowledgeable, professional ,courteous and polite. I was sent a copy of the roster for the upcoming week which helped my wife and I manage our days.

I have no hesitation in recommending SureCare in any caring situation. I was treated with respect and dignity during their carers visits to my home.Many thanks to Nicky and all of her team for helping me get through a very stressful time.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thank you for the feedback, we'll pass onto the team.

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Review of SureCare Oxfordshire from P S (Son of Client) published on 21 May 2026 Submitted via Website
Overall Experience
I would like to say that we have had very excellent support for my mom and thought to mention to the team.
The carers have been brilliant and absolutely wonderful.

Shout out particularly to Vongai, Lillian, Epi ans others.

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Review of SureCare Oxfordshire from S A (Sister of Client) published on 4 July 2025 Submitted via Website
Overall Experience

From our first meeting to discuss my sisters care needs the Deputy Manager was knowledgeable and compassionate. My sister has now been looked after by Surecare for around three months and receives excellent and reliable care, she is treated with dignity and respect and the ladies are all very kind to her. The office team are always at the end of the phone and are reactive and prompt in addressing any inquiries and needs. Having the Surecare team caring for my sister has given me such peace of mind and comfort. I would highly recommend Surecare Oxfordshire.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thank you for the amazing feedback, we will pass onto the team.

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Review of SureCare Oxfordshire from A B (Granddaughter of Client) published on 24 June 2025 Submitted via Website
Overall Experience

SureCare cared for our late mother until her passing; I am based in France so most of the care was organised remotely. The carers and management team went above and beyond to look after our mother, and we knew she was in very safe hands. Nothing was ever too much trouble and they were always at the end of the phone for queries, questions etc. I would highly recommend them, and if ever I'm in a position to require care for a family member, then they are the only people I will call. Huge thanks to the whole team for your dedication and commitment. You are all superstars!

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the amazing feedback, we will pass onto the care team.

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Review of SureCare Oxfordshire from Kelly H (Daughter of Client) published on 17 June 2025 Submitted via Website
Overall Experience
The last view months of my Mum's illness had been incredibly difficult and stressful for all of us, as her health declined.
SureCare provided us with excellent support during this time, the wonderful staff gave us great comfort and reassurance, knowing she was in safe, compassionate hands. I personally will never forget the kindness of the two ladies who helped us on Good Friday morning when Mum became very unwell. Their professionalism and warmth shone through, and it meant so much in such a difficult moment.
When the time came for a live-in carer, we were so delight when one of the carers we knew well agreed to live with Mum. Several of the medical professional commented how fortunate we were to find someone who genuinely cared for her.

Without their professionalism, kindness, and dedication, Mum would not have been able to remain at home in her final days-something that was always her wish.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the amazing feedback, we will ensure this is passed onto our amazing care team.

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Review of SureCare Oxfordshire from Harry C (Nephew of Client) published on 12 May 2025 Submitted via Website
Overall Experience
Being the first time we have needed care for my Uncle, we could not have been happier with SureCare. The communication has been great, dealt with professionally with our family.
When medication was added or hours adjusted, nothing was a problem.

What an amazing care team, supported by an excellent managers

Reply from Stuart Martin, Director at SureCare Oxfordshire

What fabulous words, thank you. We will pass this onto the team.

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Review of SureCare Oxfordshire from L P (Niece of Client) published on 10 February 2025 Submitted via Website
Overall Experience
I have had an incredibly very positive experience with SureCare. Care and love are the frontline words. Thoughtful and friendly are also part of the service provision which makes it work on a more 'personal' basis without crossing boundaries as they all remain professional and clear in their observations of their client's continuing, ongoing needs.

A pleasure to see their faces smiling when they come through my door. Thank you all, amazing!

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the feedback, we will pass it onto our amazing care team.

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Review of SureCare Oxfordshire from B B (Son of Client) published on 13 January 2025 Submitted via Website
Overall Experience
What a remarkable care agency with completely compassionate and very reliable staff.
We managed to get my dad out of the hospital with their excellent help and assistance, and very prompt service and we are very grateful for them.

Nothing was too much trouble, I cannot recommend SureCare highly enough. Thank you all, you've made a hugely positive difference to our family.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for your honest feedback, we will pass it onto the care team.

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Review of SureCare Oxfordshire from J S (Son of Client) published on 3 January 2025 Submitted via Website
Overall Experience

The care and dignity that the carers treat my mother with is second to none. My mother is a difficult patient but the way these carers work is excellent. Being a carer is a tremendously difficult and demanding job and this team deserve all credit due.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thank you for the excellent feedback, we will pass it into the team.

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Review of SureCare Oxfordshire from Grahame P (Son of Client) published on 4 December 2024 Submitted via Website
Overall Experience

Surecare has provided excellent care for my mother for the past three years. During that time some of the carers have become so friendly to her that she really looked forward to seeing them. The carers were there four times a day and always made sure she was comfortable and didn't need any other help before they left. They would always contact me by phone if they had any concerns. I can only thank them for their excellent service.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the feedback, we will ensure we pass it onto the team.

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Review of SureCare Oxfordshire from Daisy H (Wife of Client) published on 4 September 2024 Submitted via Website
Overall Experience
From the moment we needed care, the response was immediate, considered and timely. The staff were always friendly, caring, and patient with my partner.

SureCare has been life-changing (for the better!) and we would thoroughly recommend it to anyone needing help at home.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thank you for your kind feedback, we will pass it onto the team.

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Review of SureCare Oxfordshire from D P (Daughter of Client) published on 17 June 2024 Submitted via Website
Overall Experience
As a family, we have all been delighted with the care my mother has received. All the carers are genuinely interested in her needs, likes and dislikes and are friendly, respectful and easy to get along with. Nothing is too much trouble!

An amazing team, the best in the area in our experience of having various agencies.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the amazing feedback, we will pass it onto the team.

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Review of SureCare Oxfordshire from Claire D (Friend of Client) published on 5 June 2024 Submitted via Website
Overall Experience
My friend has needed home care for a while and I've seen how lovely everyone is.
It's meant she doesn't need to go into a home. The office staff are always helpful. I know it's a hard job but my friend has no problems and sings very highly of the people who look after her.
The company looks after its staff and it shows.
I wouldn't hesitate to recommend them to other people. Even if you just need help once a week, or twice a day, I know they would be able to sort you out and often the same week as well!

You couldn't ask for more - thank you SureCare.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thank you for the amazing feedback, we will ensure this is passed onto the team.

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Review of SureCare Oxfordshire from M S (Daughter of Client) published on 14 May 2024 Submitted via Website
Overall Experience
Such amazing support from team SureCare, who has coped brilliantly with my mum who has advanced dementia and can often be very tricky.
Very patient, kind and supportive. It has also helped me enormously to have some much-needed relief from supporting my mother.

Very highly recommended, I'm so lucky to have their amazing carers in every day.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for your kind comments, I'll ensure we pass this onto our team.

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Review of SureCare Oxfordshire from S L (Son of Client) published on 16 January 2024 Submitted via Website
Overall Experience

SureCare took over the care of my 100 year old mother and from the very first visit we were impressed by their professional outlook and friendly approach. All the carers that attended my mother were so friendly and patient with my mother, even singing happy birthday on her 101st birthday. I can't thank them enough for their care and help for us with my mother and would give far more than five stars if I could. Thank you all at SureCare for your support and care up till my mother died.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for your kind words, we will ensure this is passed on to the team.

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Review of SureCare Oxfordshire from S D (Partner of Client) published on 1 November 2023 Submitted via Website
Overall Experience
SureCare has been supporting my partner for nearly 5 years now, delivering daily personal care. We have been incredibly pleased with the care provided. We have got to know the carers over time and they are all very good, supportive and very understanding. They make both our lives much easier.

There is always amazing support if I have any questions or need to change dates, thank you team SureCare.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the honest feedback, we will pass this onto the team!

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Review of SureCare Oxfordshire from Alison M (Daughter of Client) published on 11 October 2023 Submitted via Website
Overall Experience

Kind, considerate, polite and expert care given to my frail bed-bound mother. Also the team show polite consideration to the rest of the family. Communication was excellent and carers really personalised the care. Thank you team.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the amazing feedback, we will pass this on to the team!

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Review of SureCare Oxfordshire from Wendy G (Niece of Client) published on 4 October 2023 Submitted via Website
Overall Experience

Before we used SureCare, we were let down so many times by a new provider. You get what you pay for! If you need a reliable, kind and caring team give SureCare a call. Their staff are all fully trained and do regular update training and they are able to adapt quickly when our needs changed. Safe, effective care, that's what I get and that's what I need. Thank you to all the lovely care staff, you do a great job. I really recommend them, as they are experienced and their business has been going for ages, so you know they are reliable and look after everyone so well. My aunty really looks forward to her carer coming in and feels so much better after they have been. It's the highlight of her day and they will do everything they can to make her comfortable and happy before they leave. We get everything we need from them. If we didn't use them I would be so worried about her, as we didn't have a great experience with other care companies locally.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the amazing feedback, I will make sure we pass this on to the team.

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Review of SureCare Oxfordshire from D H (Partner of Client) published on 25 September 2023 Submitted via Website
Overall Experience

In a word, SureCare are exceptional. They cared for my wife during her final year, right up until the day she passed. The carers she loved were with her during her final minutes. Honestly, I cannot begin to explain how amazing they have all been, the management are responsive and flexible and the carers professional and caring! Thoroughly recommended, thank you to Team SureCare, we will forever be indebted to you for assisting our family.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thank you for the positive feedback, we will pass this onto the team.

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Review of SureCare Oxfordshire from C C (Sister of Client) published on 12 September 2023 Submitted via Website
Overall Experience

SureCare Oxfordshire provided some of the care for my sister in the last six months of her life, contributing to her being able to live with comfort and a degree of happiness. I found the senior managers very responsive to feedback and requests; their flexibility and ongoing attention to any training needs meant a lot. They were also able to arrange the rota so that my sister's favourite carers were with her as often as possible, this made such a difference to her and to her family.

Reply from Stuart Martin, Director at SureCare Oxfordshire

Thanks for the positive feedback, we are so glad we were able to assist you and your family during such a difficult time.

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