Home Care Providers Owned by SureCare in Glasgow City

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SureCare Locations in Glasgow City (1)

1 Home Care Providers owned by SureCare in Glasgow City

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Surecare (Glasgow)

1st Floor, 4 Somerset Place, Glasgow G3 7JT

9.713 Reviews

6 1

"My mother has been using SureCare's services for over a year now and we are both delighted that we have found you. Your staff are always..."Read all 13 reviews

SureCare Glasgow offers compassionate and professional care services designed to meet the unique needs of individuals, ensuring a personalised and comfortable experience for both clients and their families.... Read more

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SureCare Reviews in Glasgow City (13)

Reviews posted for members of SureCare.

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Showing 13 reviews matching selected criteria

Review of Surecare (Glasgow) from Alison M (Daughter of Client) published on 7 August 2026 Submitted via Website•

Overall Experience

My mother has been using SureCare's services for over a year now and we are both delighted that we have found you. Your staff are always friendly, helpful and professional. You support my mother while helping her maintain her independence, respecting her patterns and preferences. It's easy to contact you and make arrangements. Far more importantly, as my mother says, she enjoys the genuinely warm relationships that have been built and she feels part of an organisation that cares. I echo her comment that she would not change anything about the service. Thank you so much.

↩Reply from Stephanie Crolla, Registered Manager at Surecare (Glasgow)

Thank you so much for such a lovely review! It really means a lot to us to hear how happy you and your mum are with the care and support she receives. We're so pleased that she feels comfortable, respected and part of the SureCare family. We'll be sure to share your kind words with the team, they'll absolutely love hearing them!

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Review of Surecare (Glasgow) from Karen G (Daughter of Client) published on 29 June 2026 Submitted via Website•

Overall Experience

This was the first time I have used a care provider for my father to allow me to get a short break. I was unsure at first but the manager put me at ease and provided a full explanation of the service available and answered any of my question. Very friendly and professional. The service they provided was great. They turned up on time, they were very friendly and made my father free at ease. They ensured that he had a meal and took his medication. I couldn't ask for any more. I would certainly use them again.

↩Reply from Stephanie Crolla, Registered Manager at Surecare (Glasgow)

Thank you so much for your lovely review. We know how difficult it can be using a care service for the first time, so we're really pleased we could help put your mind at ease. It was a pleasure supporting your father and making sure he was comfortable and well looked after. We really appreciate your kind words and look forward to helping again whenever you need us.

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Review of Surecare (Glasgow) from S D (Client / Service User) published on 15 May 2026 Submitted via Website•

Overall Experience

They are very polite, always greeted with a smile and focused on the care of my home and the care of myself. They are always trying to take care of my well being. Making sure I eat, take regular walks out doors etc.

↩Reply from Stephanie Crolla, Registered Manager at Surecare (Glasgow)

Thank you so much for your lovely review. We're really glad you feel supported and cared for. It means a lot to our team to be able to help with both your home and your wellbeing.

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Review of Surecare (Glasgow) from Ann S (Client / Service User) published on 2 March 2026 Submitted via Website•

Overall Experience

I am happy with my home care help
She does everything I ask her to do
She is friendly and polite
She is understanding of our situation e g My husband has deteriorating memory problems,
I have osteoarthritis and spinal stenosis.
She gets on and does the work required of her without any problems and always with a smile.

I have no hesitation in recommending her.

↩Reply from Stephanie Crolla, Care Manager at Surecare (Glasgow)

Thank you so much for taking the time to write this. I'm so glad to hear you're happy with the support you have received. We know how challenging things can be, and it's really important to us that care is given with kindness, understanding and a smile. Thank you again for the kind words.

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Review of Surecare (Glasgow) from J D (Son of Client) published on 14 November 2025 Submitted via Website•

Overall Experience

My mum enjoyed the company and tge 24hr care she got while I was away. She would like the carer again if we need cover. The carer was with my mum for 4 days and did everything that my mum needed. Would definitely use again.

↩Reply from Anne marie, Care Manager at Surecare (Glasgow)

That's so lovely to hear. I'm pleased to hear your mum felt well cared for. We would be more than happy to do it again and try our best to get the same carer for her!

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Review of Surecare (Glasgow) from Billy G (Nephew of Client) published on 25 September 2025 Submitted via Website•

Overall Experience

Our family member has recently started receiving support from SureCare, and we can't fault the staff. Given my aunt's complex care needs, they have been incredibly accommodating and consistently show a wonderful approach in supporting her. We are absolutely delighted with the care provided by SureCare.

↩Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thank you so much for your kind words. We're really glad to hear your aunt is happy with the support she's receiving. Supporting people with complex needs is something we take great pride in and it's wonderful to know that our approach has made a positive difference for your family.Thank you again for choosing us to be part of her care journey.

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Review of Surecare (Glasgow) from Jacqueline W (Daughter of Client) published on 15 September 2025 Submitted via Website•

Overall Experience

We looked at numerous care companies to support my father while we attended a family event.
We are beyond grateful for the support they provided my father and for the care and attention taken to make him feel comfortable and safe in his own home while we were away.
My father has a new lease of independence and interest in day to day activities and this is all down to the amazing staff.
We honestly can not thank you enough for the care you provided not only for my father but the support for the rest of the family and knowing he was in good hands.

I would without a hesitation recommend them to anyone who is looking for a company who will care for your loved one at the highest level.

↩Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thank you so much for your kind words, it really does mean a lot to us. We're so glad we could be there for your dad while you attended your family event, and it's lovely to hear he felt safe and well looked after at home.It was a real pleasure supporting not just your dad, but your whole family...

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Review of Surecare (Glasgow) from D C (Son of Client) published on 10 September 2025 Submitted via Postal Card•

Overall Experience

Excellent advice and assistance. We moved our mum (89) from care home to family home. Surecare Glasgow provided advice before move, and then designated and delivered additional specific care that enhanced my mum's quality of life.

↩Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thanks so much for your kind words! We're really happy to hear the move has gone well and that we were able to make things a bit easier for you and your mum. It's lovely to know the extra care made a difference, that's exactly what we're here for. Wishing you all the best as you settle into this new routine, and just give us a shout if you ever need anything!

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Review of Surecare (Glasgow) from N A (Son of Client) published on 11 July 2025 Submitted via Website•

Overall Experience

Fantastic service from the team looked after my mum very well made the process nice and easy from management to the carers they all made my mum feel comfortable and enjoyed the care and respect she was given

Thanks to everyone at sure care

↩Reply from Anne Marie, Registered Care Manager at Surecare (Glasgow)

We really appreciate you taking the time to share this lovely feedback. Its wonderful to know your mum felt comfortable and respected, and that the whole team helped make the process easier for you both. Thank you for trusting us with her care.

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Review of Surecare (Glasgow) from Annette R (Client / Service User) published on 24 June 2025 Submitted via Website•

Overall Experience

Jobs done in a kindly efficient manner. Timekeeping, cleanliness all perfect
Provided backup when needed.

Short term period of care provided in a seamless efficient manner. Willing to do any requested task.

↩Reply from Anne Marie, Registered Care Manager at Surecare (Glasgow)

Thank you so much for your kind words. We really appreciate your feedback and I'm glad to hear you've been happy with the support and care provided. Always here to help you however we can.

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Review of Surecare (Glasgow) from Tariq Z (Son of Client) published on 28 May 2025 Submitted via Website•

Overall Experience

On first contacting a care company I didn't know what to expect. Surecare i was put at ease from the first initial contact very experienced staff compassionate and answered all my concerns and questions. I wouldn't go anywhere else

↩Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thank you for your kind message. We're so pleased to hear that you've felt at ease with us from the beginning. It's truly a privilege to support and care for your mum, and we're always here to help however we can.

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Review of Surecare (Glasgow) from Anne D (Daughter of Client) published on 10 April 2025 Submitted via Website•

Overall Experience

Coming out of hospital my 98 year old mother was considered a fall risk .We decided to put in 24hr care at home before going down the care route option.

Very few companies provide overnight services . SureCare did exactly what we were hoping for around the clock with good care kindness and reliability for many months.

↩Reply from Anne Marie, Registered Care Manager at Surecare (Glasgow)

Thank you so much for your kind and thoughtful words. We're so glad we could be there to offer the care, kindness, and peace of mind you were hoping for during those months. Your trust meant a great deal to us. Wishing you and your family all the very best.

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Review of Surecare (Glasgow) from B I (Son of Client) published on 27 January 2025 Submitted via Website•

Overall Experience

When I urgently needed quality company time for my father who had dementia, Surecare quickly stepped in and provided great much-needed company for my father twice a week, including cleaning. They also provided excellent feedback to me on any issues or recommendations at home. The care knowledge and assistance from Surecare was second to none and I would highly recommend their services to anyone.

↩Reply from Anne Marie Gill, Registered Manager at Surecare (Glasgow)

Thank you very much for your kind feedback. It was truly a pleasure to be able to assist your father and your family. Thank you for choosing SureCare. Kind regards, SureCare Glasgow

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