Home Care Providers Owned by SureCare in Hertfordshire
Only the locations & reviews in Hertfordshire for SureCare are showing below.
View the details of all 64 locations (with 1008 reviews) owned by SureCare
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SureCare Locations in Hertfordshire (2)
SureCare (North Herts & Stevenage)
9.9
31 reviews
Business And Technology Centre, Bessemer Drive, Stevenage SG1 2DX
"Sure care have been an absolute godsend. They have helped so much. They are incredible with their care delivery and every single staff…" Read all 31 reviews
SureCare North Herts & Stevenage: Award-Winning, Personalised Home Care Recognised as a Top 20 Home Care Provider in the East of England 2024, SureCare North Herts & Stevenage is a trusted provider of compassionate, person-centred care delivered in… Read more about SureCare (North Herts & Stevenage)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28 / hour
- Live-in Care from £1,200 / week
SureCare (Hertfordshire)
8.5
14 reviews
Unit 1, Beaumont Hall, Redbourn Road, St Albans AL3 6RN
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £27.25 / hour
Other Home Care Groups you may be interested in:
SureCare Reviews in Hertfordshire (45)
Reviews posted for members of SureCare
Review of
SureCare (North Herts & Stevenage)
from A B (Next of Kin) published on 30 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Sure care have been an absolute godsend. They have helped so much. They are incredible with their care delivery and every single staff member I have met are, kind, caring, compassionate, empathetic, fun thorough and professional. They are always happy to go the extra mile! Always! The management team
have been exceptional also, they help when needed in emergencies in regard to rotas, they have made changes when needed, even when they themselves may be under pressure and they have always met the needs and requirements of the service user I am next of kin for. They always find a solution. They have also supported me by listening when finding things difficult and always offered extra support where they can! They are trustworthy and I know that the job will always be done and to an exceptional standard! Having sure care support me has changed mine, along with the service users life tremendously. Wonderful care company!!! We couldn't be happier.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (Hertfordshire)
from Lorraine K (Daughter of Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service provided is excellent and covers all of mum's needs and requirements.
Reply from Kay Samra, Operation Director at SureCare (Hertfordshire)
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Review of
SureCare (Hertfordshire)
from Percy B (Husband of Client) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
SureCare (girls and staff) wonderful.
You should train outside carers to your standard.
Thank you.
Love you lots.
You should train outside carers to your standard.
Thank you.
Love you lots.
Reply from Kay Samra, Operation Director at SureCare (Hertfordshire)
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Review of
SureCare (North Herts & Stevenage)
from Paula G (Daughter of Client) published on 20 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very nervous and apprehensive to leave my mother while I went away as because of her lack of speech I was worried she would be misunderstood however Surecare put my mind at ease by providing excellent care and support with dementia friendly carers. The management and care staff where warm and
kind, polite and courteous always on time and very informative. The app gave me great peace of mind with regular updates and photos I knew my mother was safe and well I would highly recommend them to anyone looking for an amazing care experience. Thank you to all at Surecare.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Sue H (Daughter of Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We can't thank the carers enough for their PATIENCE and kindness throughout their visits. My mum wasn't too keen on the idea of carers at the start, but they were all so kind and helpful that instantly she looked forward to their visits and didn't want them to leave! They gave us peace of mind and kept
her clean and comfortable and we really appreciate everything they did.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from S P (Daughter of Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I care for my 93 year old Mother full time but obviously we need a break from each other. I contacted SureCare about visiting my Mother one a day during my absences.
We were both a little apprehensive but the manager and the team quickly gained our confidence. Mum loves their visits,so much so that
We were both a little apprehensive but the manager and the team quickly gained our confidence. Mum loves their visits,so much so that
we have increased the visits to twice a day.
The access to the app enables me to hear about her day and see photos which in turn enables me to relax on my holidays.
I know that should anything happen to her they will look after her until I can get home .
A big thank you to the carers, as my mum calls them 'Her wonderful girls'. Thank you all so much for giving my Mum such wonderful care.
The access to the app enables me to hear about her day and see photos which in turn enables me to relax on my holidays.
I know that should anything happen to her they will look after her until I can get home .
A big thank you to the carers, as my mum calls them 'Her wonderful girls'. Thank you all so much for giving my Mum such wonderful care.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Sarah G (Daughter of Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff and their team of carers have been excellent. My Mum's health has deteriorated rapidly, & they have gone out of their way to arrange & adapt care visits accordingly. All the carers are lovely, the app logging care visits is brilliant, & has given us all peace of mind during an extremely stressful
time. I highly recommend them.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Elaine J (Daughter of Client) published on 4 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Surecare ladies treat my Mum with great kindness and respect, they are happy and friendly and do their best to interact with Mum. They keep us updated after every visit which is really helpful. Their timekeeping is excellent, we can always rely on them to visit on time. Special treats at Christmas and
on her birthday especially appreciated. Keep up the good work.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Christine B (Client) published on 14 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From mid-March I had SureCare caring for me following a major injury to my arm and shoulder that left me unable to care for myself. The manager and two of her staff came to visit me daily for 9 months. They took care of my daily personal hygiene regime. I was more than happy with the service provided.
They were professional and very caring and helped me to regain my confidence and ability to help myself. I can't thank them enough and will always recommend them wholeheartedly.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Tony R (Son of Client) published on 10 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
SureCare enabled my Dad to live in his own home and have his own independence. He has ever-changing needs and the team goes above and beyond to accommodate these changes. They keep me up to date with what's happening day to day via the app.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from M H (Son of Client) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used SureCare for over 2 years for my Mother. We are really pleased with the care team who look after her. They enable her to remain independent, actively engage with her, respect her views and decisions and most importantly ensure she is safe. We are very pleased with their care and support.
We would highly recommend this care team to other families
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Richard B (Son of Client) published on 16 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother suffered a major injury to her arm and shoulder in mid-March. She was obviously affected by this injury, but also on a personal and mental level regarding conducting basic personal hygiene and personal care. SureCare came out and assessed her immediately and put in place a usable care plan
which took care of her needs and suited the necessary requirements. During this time, they gave her the confidence to help herself and just being there to help additionally if necessary. I will always be thankful to them for providing this personal service and will highly recommend them if anyone considers using them in the future.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Annie F (Client) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy to say I am more than pleased with the care I am receiving.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Ann M (Wife of Client) published on 8 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very caring professional company and helpful in what ever way they can to make sure my husband is happy and his needs are accounted for and he has everything he needs before they leave and is happy and I have one less thing to worry about.
A very caring company, the girls are always happy and smiling.
A very caring company, the girls are always happy and smiling.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from Julia B (Daughter of Client) published on 5 November 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I was very impressed with the staff from SureCare who looked after my mother very professionally. They were always on time and treated my mother with respect, always making sure I was kept up to date on her well-being.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from S G (Son of Client) published on 26 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I found this company after a number of people, I deliver to, expressed their positive reviews of it. I have to say, from my experience over the past few months, they have been diligent, professional and compassionate. Compared to another company that was funded locally after my mother was released from
hospital, this company has been nothing but outstanding. I particularly like that I can see each day what has happened through an app that I access. I would have absolutely no hesitation what so ever of recommending Sure Care as a care service for anyone.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from C F (Son of Client) published on 23 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I want to give my sincere thanks to the Stevenage SureCare team for making a very difficult time as comfortable as possible for my mother in her last weeks and months. From our very first discussions, the leadership showed enormous empathy and support, with a hands-on approach to establishing care routines
and resolving any challenges. The care team were, without exception, excellent. Professional, helpful and kind; they did everything that they could to create a positive environment.
SureCare went well beyond my expectations of the kind of care that we would be able to get for my mother. They were there for the family every step of the way with both practical and emotional support, responding dynamically to each new challenge.
Thanks to everyone at SureCare Stevenage. we were so very lucky to have found you.
SureCare went well beyond my expectations of the kind of care that we would be able to get for my mother. They were there for the family every step of the way with both practical and emotional support, responding dynamically to each new challenge.
Thanks to everyone at SureCare Stevenage. we were so very lucky to have found you.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from T S (Daughter of Client) published on 5 July 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The whole team were so accommodating, friendly and flexible.
My mum and dad always found their carers positive and very helpful.
We appreciated how the carers were willing to go the extra mile and do extra little jobs that needed doing around the flat if they had time.
SureCare gave me peace of
My mum and dad always found their carers positive and very helpful.
We appreciated how the carers were willing to go the extra mile and do extra little jobs that needed doing around the flat if they had time.
SureCare gave me peace of
mind, knowing that my parents were safe whilst I was on holiday.
Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from C M (Mother of Client) published on 18 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cannot thank SureCare enough for a smooth transition over the past weeks. Very professional company that really cares about its client and his wellbeing.
My son is very happy and looks forward to the visit. He would certainly give this care company 10 out of 10 and they really do go the extra mile
My son is very happy and looks forward to the visit. He would certainly give this care company 10 out of 10 and they really do go the extra mile
to make sure he is well cared for and happy.
Thank you SureCare, so pleased we found you.
Thank you SureCare, so pleased we found you.
Reply from Ritu Haer, Managing Director at SureCare (North Herts & Stevenage)
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Review of
SureCare (North Herts & Stevenage)
from A F (Son of Client) published on 18 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service provided was both practical yet compassionate. A small item but the care company manager organised a birthday cake and visited on Mum's birthday and also attended the cremation ceremony.
I think those things alone describe the level of care provided.
I think those things alone describe the level of care provided.
Reply from Ritu Haer, Managing Director at SureCare (North Herts & Stevenage)
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