Home Care Providers Owned by SureCare in Hertfordshire

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your lovely review - it really made our day to read it on Monday morning. We're very pleased to hear your son is now doing much better and recovering well. Supporting families when it matters most is at the heart of what we do, and your kind words mean a great deal to the entire team. Thank you again for taking the time to share your experience.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your kind message.

We are very sorry for your loss, and please accept our sincere condolences to you and your family. We're truly grateful you felt our carers supported your mum with kindness, respect and dignity, and we will share your feedback with the team involved.

Thank you again for recommending SureCare and for allowing us to be part of your mum's care.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your wonderful feedback. We are truly humbled to hear how much of a positive difference our care and support has made for both you and your loved one.Our team prides itself on being kind, compassionate, and professional, so it means a great deal to know that this has been reflected in your experience. We understand how important it is to go the extra mile, adapt when needed, and provide reassurance to families as well as those we care for.Your recognition of both our care staff and management team is greatly appreciated. We will make sure your kind words are shared with everyone involved, as they work hard every day to deliver safe, person-centred care to the highest standard.It is a privilege to support you and your family, and we look forward to continuing to be there for you in the future.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your kind and thoughtful review. We understand how difficult it can be to leave a loved one, especially when communication is a concern, and we're truly honoured that you placed your trust in us. It's wonderful to hear that our dementia-friendly carers and regular updates through the app gave you peace of mind.Your comments about the warmth, punctuality and professionalism of our team mean a great deal to us - we are incredibly proud of the care and dedication they bring every day. We'll be sure to share your feedback with everyone involved in your mother's care.Thank you again for your recommendation - it means everything to us. Wishing you and your mother all the very best.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your kind words. It truly means a lot to our whole team to hear that your mum felt comfortable and looked forward to our carers' visits-especially after initially feeling unsure. We're incredibly proud of our staff for the patience, kindness and dedication they show every day. Knowing we were able to provide peace of mind and keep your mum safe and well cared for is exactly why we do what we do. Please don't hesitate to reach out if we can support you or your family.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your heartfelt review. We truly appreciate you taking the time to share your experience with SureCare.It's lovely to hear that both you and your mum felt reassured by the support provided. We understand how important it is to have peace of mind when taking a well-deserved break, and we're delighted to know that the team were able to build that trust and confidence quickly.We're especially touched to hear that your mum enjoys the visits so much that you've chosen to increase them - that's the best compliment we could hope for. It means a great deal to our carers to be referred to as 'Her wonderful girls' - they will be over the moon to hear that.We're proud to be part of your mum's care and are always here to provide support and companionship whenever it's needed.Warmest regards,

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)It has been a pleasure speaking with you, and I'm truly grateful for your recommendation. We understand how challenging this time has been for you and your family, and I'm so pleased to hear that our team has been able to support your Mum with the care and flexibility she needs.Knowing that our carers and the app have provided you with peace of mind means the world to us. I'll be sure to pass on your lovely feedback to the team - they will be delighted to hear it.If there's anything more we can do, please don't hesitate to reach out. Wishing you and your family all the best.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your kind review. We're delighted to hear that our team's care, friendliness and punctuality have made a positive impact on your mum's experience. It's wonderful to know that our efforts to keep you updated and to add those little extras on special occasions are appreciated. Your feedback means a lot to us and we'll be sure to share your compliments with the team. We look forward to continuing to provide the same level of care and kindness for your mum.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for taking the time to share your kind words about your experience with SureCare. We are truly delighted to hear that our team was able to provide the care and support you need during such a challenging time. It's wonderful to know that our efforts helped you regain your confidence and independence. This is exactly what we strive for - to make a positive difference in the lives of those we care for. Your heartfelt recommendation means a great deal to us, and we will be sure to pass on your lovely feedback to the team members who supported you. We wish you all the very best in your continued recovery and beyond. Please don't hesitate to reach out if you ever need us again in the future.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for taking the time to share your experience with SureCare. We are thrilled to hear that you and your mother are pleased with the care and support provided by our team. It's especially rewarding to know that we've been able to help your mother maintain her independence, engage with her actively, and ensure her safety while respecting her views and decisions. Your kind words are a true testament to the dedication of our care team. Thank you for your trust and for recommending our services to other families - it truly means a lot to us.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your kind words and for taking the time to share your experience with us. We are truly honoured to have been able to support your mother during such a challenging time. Our team is dedicated to providing personalised care that not only meets physical needs but also helps rebuild confidence and independence. It's heartening to know that our care made a positive difference for your mother. We deeply appreciate your recommendation and will continue striving to deliver the highest standard of care to all our clients. Please don't hesitate to reach out if there's ever anything else we can do to assist.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your kind words and thoughtful review. We're delighted to hear that you have had such a positive experience with our care team. Ensuring your husband's happiness and meeting his needs is always our top priority. It's wonderful to know that our carers' cheerful and caring approach has brought you peace of mind. Your feedback truly motivates us to continue providing the highest standard of care. Thank you again for taking the time to share your experience. We're here for you both, and we look forward to continuing to support your family.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you so much for your kind words and for taking the time to share your positive experience with SureCare. We are delighted to hear that our services have made a significant difference and that you've found our team to be diligent, professional, and compassionate. It means a great deal to us that you appreciate the transparency our app provides, allowing you to stay informed about your mother's care. Your recommendation is truly appreciated, and we're honoured to have earned your trust. We will continue to strive for excellence in providing the best possible care. Thank you once again for your support and kind words.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)Thank you for your kind words and for sharing your experience with SureCare. It was our privilege to support your mother and family during such a difficult time. We are grateful for your recognition of our efforts. We strive to provide the highest level of care and compassion, and it's heartening to know we made a positive impact. Thank you once again for your kind words. We wish you and your family all the best.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)We are incredibly grateful for your kind words and the time you took to share your experience with SureCare. It is heartwarming to hear that our team's dedication to going above and beyond has brought comfort and peace of mind to you and your family. Our carers strive to make a positive difference, and knowing that we have provided such a supportive and accommodating service during your holiday is truly rewarding. Your appreciation motivates us to continue our commitment to excellence and to always be there for our clients and their families, doing those extra little jobs that make all the difference. Thank you for trusting us with the care of your parents and please know that we are here for you whenever you need us.