Home Care Providers Owned by SureCare in Berkshire
Only the locations & reviews in Berkshire for SureCare are showing below.
View the details of all 66 locations (with 979 reviews) owned by SureCare
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SureCare Locations in Berkshire (2)
SureCare (Reading & East Berkshire)
9.7
19 reviews
62 Portman Road, Reading RG30 1EA
"please find the review for SURECARE homecare provider and all the staff from management through to the carers that call daily on the…" Read all 19 reviews
SureCare (Reading & East Berkshire) is committed to providing comprehensive. Person-centred homecare with services that support the elderly, vulnerable, family and friends they deliver the service to the highest possible standard, whilst ensuring… Read more about SureCare (Reading & East Berkshire)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
SureCare (Slough)
1 review
31 Willoughby Road, Langley, Slough SL3 8JH
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26 / hour
Other Home Care Groups you may be interested in:
SureCare Reviews in Berkshire (20)
Reviews posted for members of SureCare
Review of
SureCare (Reading & East Berkshire)
from H B (Niece of Client) published on 4 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
please find the review for SURECARE homecare provider and all the staff from management through to the carers that call daily on the client
excellent care and very understanding of the clients needs ,
excellent care and very understanding of the clients needs ,
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Review of
SureCare (Reading & East Berkshire)
from R W (Brother of Client) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Reliable & good carers who treat my brother with respect.
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Review of
SureCare (Reading & East Berkshire)
from Gary P (Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Was referred to SureCare by the local adult social care system. This is the first time that I have had any carers, so I do not have a real basis for comparison, but, my experience with all the carers from this service has been very positive. They have been aiding me with upkeep of the house and with
my mental health difficulties, in particular, the social anxiety part of my mental health issues, by providing a couple of hours of company. They also aid me with my attempts to get out of my house by going on walks with me. The carers that I have had have all been very friendly and eager to help. They seem to be genuinely passionate about helping their clients and very understanding of the limitations of their clients with regards to mobility and mental health stability which has helped me to feel more comfortable explaining what issues that I have and what help I need.
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Review of
SureCare (Reading & East Berkshire)
from Kay H (Wife of Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers are always pleasant & understanding at times their time-keeping is a little chaotic.
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Review of
SureCare (Reading & East Berkshire)
from Gertrude B (Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the service I am getting.
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Review of
SureCare (Reading & East Berkshire)
from B P (Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I'm very happy with all my carers.
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Review of
SureCare (Reading & East Berkshire)
from S K (Daughter of Client) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall the care from the carers is good but there are big issues when the carers arrive -times when the carers arrive especially in the mornings.
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Review of
SureCare (Reading & East Berkshire)
from L R (Client) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with carers, they make a great deal of difference to me, one is very good and I see her a lot. All lovely ladies, cannot fault any of them.
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Review of
SureCare (Reading & East Berkshire)
from Hibah B (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used Surecare previously for my father and found them to be extremely good, so didn't hesitate to use them again for my mum. They are professional, understanding and reliable, but most important of all, all of the carers and administrators are so kind and friendly that they almost feel like
an extension of family. I live some distance away and this allows me to be fully reassured that they truly care about my mum and will not only contact me if there are any concerns, but will try and help me to sort these out too. A huge gold star from my family on all levels!
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Review of
SureCare (Reading & East Berkshire)
from J P (Husband of Client) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our usual carers are brilliant in the way in which they do their job.
We have experienced on an odd occasion where one is usually quiet.
We have experienced on an odd occasion where one is usually quiet.
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Review of
SureCare (Reading & East Berkshire)
from James R (Son of Client) published on 13 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was treated with respect and great care; she was listened to and was advised on the approximate time the carers would be with her the next day, and the list goes on.
My mother was provided with a regular caregiver who she got along with very well, and this put a smile on my mother's face
My mother was provided with a regular caregiver who she got along with very well, and this put a smile on my mother's face
whenever she attended. Throughout the service provided, I had no concerns or problems and would recommend SureCare (Reading) to look after loved ones with dignity and respect.
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Review of
SureCare (Reading & East Berkshire)
from Caroline W (Wife of Client) published on 8 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been cared for by SureCare Reading for the last three years, and they have been extremely professional and flexible when needed. The communication has always been great; from the office team, and I was always kept up to date with any changes in care or staff. I am lucky to have SureCare
caring for my husband, and I appreciate all the carers and the office do for me and my husband.
Reply from Mahipal Ande, Registered Manager at SureCare (Reading & East Berkshire)
Thank you for taking the time to leave such a lovely review. I am pleased you are happy with the service being provided.
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Review of
SureCare (Slough)
from Paulene H (Daughter of Client) published on 27 July 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was 95 years old when SureCare came into our life. It was only a couple of weeks prior to her being admitted to the hospital, but I could not have coped alone at that time. All the carers showed such kindness and care when they came twice a day to bathe and dress Mum.
They were professional
They were professional
but kind, and they showed they were happy to help us both. I am so grateful to them all.
I would highly recommend SureCare to everyone.
I would highly recommend SureCare to everyone.
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Review of
SureCare (Reading & East Berkshire)
from Michelle W (Daughter of Client) published on 2 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very helpful and caring staff that go above and beyond and treated Mum with kindness and dignity.
A reliable and thorough service that never felt rushed.
Very supportive carers and office staff who are easy to get hold of if you need them.
A reliable and thorough service that never felt rushed.
Very supportive carers and office staff who are easy to get hold of if you need them.
Reply from SureCare (Reading & East Berkshire), SureCare Reading Team at SureCare (Reading & East Berkshire)
Thank you very much for leaving us a wonderful review.
Kind regards
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Review of
SureCare (Reading & East Berkshire)
from H G (Wife of Client) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
At the moment I have wonderful carers, they are patient, encouraging, caring, talkative, just lovely people. When they are off for a few days I get two carers who don't treat their job as a caring profession. I have had to tell them to speak to my husband as he sees no one during most days, except me.
When walking him to the bedroom, they hurry him along, even though they have plenty of time. I had to tell another carer when my husband asks him a question, they should answer.
No 1, they should be told to talk to their clients even they don't answer.
No 2, be patient, they have plenty of time.
No 3, explain this is not a free service. We have to pay quite a lot towards it.
No 4, without the clients, they would be out of a job.
No 1, they should be told to talk to their clients even they don't answer.
No 2, be patient, they have plenty of time.
No 3, explain this is not a free service. We have to pay quite a lot towards it.
No 4, without the clients, they would be out of a job.
Reply from Kim Takhar, Manager at SureCare (Reading & East Berkshire)
Thank you for your review, I am pleased that you are happy with the regular care workers; in regards to the carers who are not regular, we try and keep this to a minimum and unfortunately, as discussed, care workers can not work 7 days, so you will have different carers attend to provide time off.
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Review of
SureCare (Reading & East Berkshire)
from Dennis R (Son of Client) published on 25 September 2020 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum is always treated with respect and made to feel at ease by the carers.
Very friendly and in a personal situation have helped ease the stressful burden I had previously been enduring.
Very friendly and in a personal situation have helped ease the stressful burden I had previously been enduring.
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Review of
SureCare (Reading & East Berkshire)
from Carmen M (Client) assisted by family/friend published on 25 September 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would certainly recommend this care provider to anyone. They are very patient, caring and always provide a consistent standard of care. In fact, they are the first care provider that doesn't rush to go back through the front door as soon as they arrive. I have nothing but positive feedback on the
level of care provided to me so far.
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Review of
SureCare (Reading & East Berkshire)
from Steven W (Son of Client) published on 14 April 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Several months of care from SureCare now, and the manager and his team have really helped my Mum to stay safely at home with the support she needs. I am impressed that they can take charge of medication, assist with household tasks, take my Mum shopping, to her GP, and to her great enjoyment, take my
aunt for walks around the area. As well as the regular support, and creating a very good relationship with my Mum, SureCare has responded to urgent situations well, in one case with the manager finding extra support when it was needed at short notice overnight and at the weekend. Thank you.
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Review of
SureCare (Reading & East Berkshire)
from E G (Wife of Client) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Enjoy the carers attending visits. One carer, in particular, is intelligent and talks a lot to my husband during the call. Good bedside manner.
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Review of
SureCare (Reading & East Berkshire)
from Sue B (Daughter of Client) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Surecare Reading have been looking after my mother for over 2 months, I have always experienced very good service. The careworkers that attend to my mother are always so kind and helpful and try and make caring for my mother as easy as possible for me.
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Awards / Recognitions (0)
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