Home Care Providers Owned by SureCare in Berkshire

  • Home Care Providers Owned by SureCare in Berkshire

SureCare Locations in Berkshire (2)

 

2 Home Care Providers owned by SureCare in Berkshire

Sort by:
View on Map
SureCare (Reading & East Berkshire)

62 Portman Road, Reading RG30 1EA 

9.6 18 reviews
"Was referred to SureCare by the local adult social care system. This is the first time that I have had any carers, so I do not have a real…"   Read all 18 reviews

SureCare (Reading & East Berkshire) is committed to providing comprehensive. Person-centred homecare with services that support the elderly, vulnerable, family and friends they deliver the service to the highest possible standard, whilst ensuring… Read more about SureCare (Reading & East Berkshire)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
SureCare (Slough)

31 Willoughby Road, Langley, Slough SL3 8JH 

1 review
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Chester, Chester
Alcedo Care
CHD Care at Home - Southwest Surrey, Godalming
CHD Living Ltd

SureCare Reviews in Berkshire (19)

Reviews Posted for members of SureCare

Overall Experience

  • 13
  • 5
  • 1
  • 0
  • 0

Date Published

19
9
9
9
10
Review of

SureCare (Reading & East Berkshire)

from R W (Brother of Client) published on 28 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reliable & good carers who treat my brother with respect.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Gary P (Client) published on 30 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was referred to SureCare by the local adult social care system. This is the first time that I have had any carers, so I do not have a real basis for comparison, but, my experience with all the carers from this service has been very positive. They have been aiding me with upkeep of the house and with
my mental health difficulties, in particular, the social anxiety part of my mental health issues, by providing a couple of hours of company. They also aid me with my attempts to get out of my house by going on walks with me. The carers that I have had have all been very friendly and eager to help. They seem to be genuinely passionate about helping their clients and very understanding of the limitations of their clients with regards to mobility and mental health stability which has helped me to feel more comfortable explaining what issues that I have and what help I need.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Kay H (Wife of Client) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are always pleasant & understanding at times their time-keeping is a little chaotic.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Gertrude B (Client) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service I am getting.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from B P (Client) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with all my carers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from S K (Daughter of Client) published on 17 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the care from the carers is good but there are big issues when the carers arrive -times when the carers arrive especially in the mornings.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from L R (Client) published on 17 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with carers, they make a great deal of difference to me, one is very good and I see her a lot. All lovely ladies, cannot fault any of them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Hibah B (Daughter of Client) published on 29 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Surecare previously for my father and found them to be extremely good, so didn't hesitate to use them again for my mum. They are professional, understanding and reliable, but most important of all, all of the carers and administrators are so kind and friendly that they almost feel like
an extension of family. I live some distance away and this allows me to be fully reassured that they truly care about my mum and will not only contact me if there are any concerns, but will try and help me to sort these out too. A huge gold star from my family on all levels!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from J P (Husband of Client) published on 23 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our usual carers are brilliant in the way in which they do their job.
We have experienced on an odd occasion where one is usually quiet.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from James R (Son of Client) published on 13 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with respect and great care; she was listened to and was advised on the approximate time the carers would be with her the next day, and the list goes on.
My mother was provided with a regular caregiver who she got along with very well, and this put a smile on my mother's face
whenever she attended. Throughout the service provided, I had no concerns or problems and would recommend SureCare (Reading) to look after loved ones with dignity and respect.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Caroline W (Wife of Client) published on 8 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been cared for by SureCare Reading for the last three years, and they have been extremely professional and flexible when needed. The communication has always been great; from the office team, and I was always kept up to date with any changes in care or staff. I am lucky to have SureCare
caring for my husband, and I appreciate all the carers and the office do for me and my husband.

Reply from Mahipal Ande, Registered Manager at SureCare (Reading & East Berkshire)

Thank you for taking the time to leave such a lovely review. I am pleased you are happy with the service being provided.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Slough)

from Paulene H (Daughter of Client) published on 27 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was 95 years old when SureCare came into our life. It was only a couple of weeks prior to her being admitted to the hospital, but I could not have coped alone at that time. All the carers showed such kindness and care when they came twice a day to bathe and dress Mum.
They were professional
but kind, and they showed they were happy to help us both. I am so grateful to them all.
I would highly recommend SureCare to everyone.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Michelle W (Daughter of Client) published on 2 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring staff that go above and beyond and treated Mum with kindness and dignity.
A reliable and thorough service that never felt rushed.
Very supportive carers and office staff who are easy to get hold of if you need them.

Reply from SureCare (Reading & East Berkshire), SureCare Reading Team at SureCare (Reading & East Berkshire)

Thank you very much for leaving us a wonderful review.


Kind regards

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from H G (Wife of Client) published on 1 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

At the moment I have wonderful carers, they are patient, encouraging, caring, talkative, just lovely people. When they are off for a few days I get two carers who don't treat their job as a caring profession. I have had to tell them to speak to my husband as he sees no one during most days, except me.
When walking him to the bedroom, they hurry him along, even though they have plenty of time. I had to tell another carer when my husband asks him a question, they should answer.
No 1, they should be told to talk to their clients even they don't answer.
No 2, be patient, they have plenty of time.
No 3, explain this is not a free service. We have to pay quite a lot towards it.
No 4, without the clients, they would be out of a job.

Reply from Kim Takhar, Manager at SureCare (Reading & East Berkshire)

Thank you for your review, I am pleased that you are happy with the regular care workers; in regards to the carers who are not regular, we try and keep this to a minimum and unfortunately, as discussed, care workers can not work 7 days, so you will have different carers attend to provide time off.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Dennis R (Son of Client) published on 25 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is always treated with respect and made to feel at ease by the carers.
Very friendly and in a personal situation have helped ease the stressful burden I had previously been enduring.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Carmen M (Client) assisted by family/friend published on 25 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would certainly recommend this care provider to anyone. They are very patient, caring and always provide a consistent standard of care. In fact, they are the first care provider that doesn't rush to go back through the front door as soon as they arrive. I have nothing but positive feedback on the
level of care provided to me so far.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Steven W (Son of Client) published on 14 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Several months of care from SureCare now, and the manager and his team have really helped my Mum to stay safely at home with the support she needs. I am impressed that they can take charge of medication, assist with household tasks, take my Mum shopping, to her GP, and to her great enjoyment, take my
aunt for walks around the area. As well as the regular support, and creating a very good relationship with my Mum, SureCare has responded to urgent situations well, in one case with the manager finding extra support when it was needed at short notice overnight and at the weekend. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from E G (Wife of Client) published on 24 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoy the carers attending visits. One carer, in particular, is intelligent and talks a lot to my husband during the call. Good bedside manner.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

SureCare (Reading & East Berkshire)

from Sue B (Daughter of Client) published on 24 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Surecare Reading have been looking after my mother for over 2 months, I have always experienced very good service. The careworkers that attend to my mother are always so kind and helpful and try and make caring for my mother as easy as possible for me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

SureCare in Bedfordshire SureCare in Berkshire SureCare in Buckinghamshire SureCare in Cambridgeshire SureCare in Cheshire SureCare in Derbyshire SureCare in Essex SureCare in Greater Manchester SureCare in Hertfordshire SureCare in Kent SureCare in Lancashire SureCare in Leicestershire SureCare in London SureCare in Merseyside SureCare in North Yorkshire SureCare in Northamptonshire SureCare in Nottinghamshire SureCare in Oxfordshire SureCare in Shropshire SureCare in South Yorkshire SureCare in Staffordshire SureCare in Surrey SureCare in Tyne & Wear SureCare in Warwickshire SureCare in West Midlands SureCare in West Yorkshire SureCare in Ayrshire SureCare in Dumfries & Galloway SureCare in Glasgow City

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare to verify any information. View our terms and conditions. SureCare has a Basic Service – more info.