SureCare in Greater Manchester | 6 Home Care Providers

Review of
SureCare (Tameside & Oldham)
from Tom P (Son of Client) published on 8 January 2026 Submitted via Website • Report

Overall Experience

I've found Surecare management & care providers to be professional, dedicated & friendly during the time they've been looking after my mum.
She really enjoys & appreciates their visits as she finds them respectful, whilst maintaining her dignity & remaining wonderfully cheerful.
Thanks Surecare,

you're a breath of fresh air.

Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)We're delighted to hear that your mum enjoys her visits and feels respected, dignified and cheerful in our care. Your kind words about our team mean a great deal to us, I will certainly pass the compliments onto them. Thank you for taking the time to share your experience.

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Review of
SureCare (Tameside & Oldham)
from Alison P (Daughter of Client) published on 8 January 2026 Submitted via Website • Report

Overall Experience

As a whole the company is well organized and friendly providing excellent service, this includes the office staff and the people on the ground dealing directly with Dad. The staff operating the phones are pleasant and courteous and nothing was too much trouble for them, they are knowledgeable and always

available to answer any questions that may arise.
The carers themselves are obviously well trained and experienced and were able to meet Dad's needs and able to deal with any situation that arose, and more importantly actually seemed to care.
I would recommend this company to anyone who finds themselves in need of this kind of care.

Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)Thank you so much for taking the time to share such kind feedback. We're really pleased to hear that both our office team and carers were able to support your dad so well. Knowing that our staff were not only professional but genuinely caring means a great deal to us. Your recommendation is truly appreciated. Thank you for choosing SureCare.

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Review of
SureCare Trafford
from Sue T (Daughter of Client) published on 9 December 2025 Submitted via Website • Report

Overall Experience

I can't rate this service or their carers highly enough. Care for my parents began after a hospital stay. Following an assessment from the discharge carers we were handed over to SureCare a few weeks later. From the initial meeting, this service stepped in like angels from heaven! Everyone has been

supportive, respectful and treated my parents so well. Nothing is too much trouble and the communication between them & us is excellent. The guy who comes in, in a morning and at teatime, is so caring towards them. He ensures my dad has taken his tablets, eaten, and also makes sure that other things are done to make them comfortable and 'how things used to be', like putting the TV on, a snack out, a short walk etc.At teatime, although he gets the dinner he treats my mum respectfully & encourages her to help him so that she feels valued and useful. He has built up a good rapport with them both and makes them smile. Their life has changed so much but SureCare has eased the transition. Thankyou

Reply from Hasina Anwar, Registered Manager at SureCare TraffordWe would like to thank you wholeheartedly for leaving such a wonderful and kind review. It truly touches the heart to receive positive feedback as it rewards the hard work that all the team put into into their roles and further enforces our commitment of aiming to provide the best care and support possible. We are extremely proud of our care staff, who put compassion, kindness and always go over and above with all whom they visit, so thank you for giving them the recognition! I will pass this feedback to them, i know it will be greatly received. If there is anything further we can assist with, please do not hesitate to contact the office team, they are always happy to help.
Thanks once again,
From all the team at SureCare Trafford!

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Review of
SureCare (Bolton)
from Emma B (Client) published on 9 December 2025 Submitted via Website • Report

Overall Experience

I've been with surecare as a service user for a few months now and they've been nothing but helpful, courteous and kind throughout. Donna, Saba, Hafsa, Ayesha, Sidia, Esha, Anmol are some of the carers I've had. I think I've missed some but every carer that comes to help me at home have been brilliant

and i'm grateful for them all.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)We would like to thank you wholeheartedly for leaving such a wonderful and kind review. It truly touches the heart to receive positive feedback as it rewards the hard work that all the team put into into their roles and further enforces our commitment of aiming to provide the best care and support possible. We are extremely proud of our care staff, so thank you for giving them the recognition! I will pass this feedback to them, i know it will be greatly received. If there is anything further we can assist with, please do not hesitate to contact the office team, they are always happy to help.
Thanks once again,
From all the team at SureCare Bolton!

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Review of
SureCare (Bolton)
from M B (Son of Client) published on 5 December 2025 Submitted via Website • Report

Overall Experience

Sure Care certainly delivers what they offer on the website and a bit more.
After mum used a previous care company who let her down in many ways she didn't feel safe. So we tried Sure Care and from the very beginning they were kind understanding and most of all did what they promised, being polite,

punctual, friendly and accessible
I would certainly recommend Sure Care if you want people who really do care.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)SureCare would like to thank you for your kind words and leaving such a wonderful and kind review! We are truly honoured to receive such positive feedback, and to know that we did not fail you or mum, its so rewarding to hear. SureCare thrive on delivering the best care and support possible and we are extremely proud of our entire team, so thank you for giving them the much deserved recognition, i will pass this on to them, it will be gratefully received!
If there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help.
From all the team at SureCare Bolton!

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Review of
SureCare Trafford
from A D (Daughter of Client) published on 15 October 2025 Submitted via Website • Report

Overall Experience

Excellent service from all members of staff, prompt, reliable, carers are first class.
My mum has live in carers. They treat mum with great care and respect.
My mum and I are really happy with the service.

Reply from Hasina Anwar, Registered Manager at SureCare TraffordThank you so much for taking the precious time out and leaving SureCare such a wonderful and glowing review of the support being provided for your mum! She is such a lovely and warm lady and the carers love living with her. We take pride in aiming to deliver the best, person centred care possible and to know we have not failed you or your mum, is such a delight to hear! We hope to continue in meeting the high standards that we set and to ensure satisfaction of the services at all times.
We will pass on your kind feedback to the carers, it will be greatly received!
If there is anything at all that we can assist with any further, please do let the office team know, they are always happy to help.
Thank you once again,
From all at SureCare Trafford.

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Review of
SureCare Trafford
from A R (Client) published on 24 September 2025 Submitted via Website • Report

Overall Experience

After a stay in hospital in June '25 and ongoing health problems, my medical team recommended me to get a carer and my local authority assessed my needs. They suggested SureCare, who prepared a care plan for me.
Once the paperwork was completed I then had daily, morning visits from a carer, who helped

me with showering and washing.
The carer, a young man, was very polite and helpful and continues to be so.
My wife and I are both in our 70's, so the carer provides reassurance for both of us.

We are very pleased with the services that SureCare provide.

Reply from Hasina Anwar, Registered Manager at SureCare TraffordThank you so much for leaving such a glowing and 5 star review! Positive feedback really brightens our day and further enforces our drive to aim to deliver the best person centred care that we possibly can and to know that we have not failed you or your wife, is what makes our work so much more rewarding and worthwhile. All of our carers are amazing and we are extremely proud of our team, so thank you for giving your carer that much needed recognition, he will be so happy when we share your kind comments with him. We are delighted to hear the care has been going well and we hope to continue in meeting all your needs and ensuring satisfaction is maintained.If there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help!Thank you once again,From all the team at SureCare Trafford!

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Review of
SureCare (Bolton)
from J L (Wife of Client) published on 19 September 2025 Submitted via Website • Report

Overall Experience

I am very pleased with every one .no problems.every thing his running smoothly. Care and support excellent. I would recommend your carers and your company to people

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)Thank you so much for leaving such a glowing, five star review, of the support being provided for your husband! It truly lifts our spirits and drives us to excel even further. We are extremely proud of our care team, who aim to go above and beyond for their clients, and i would like to thank you for recognising their efforts and dedication. They will be delighted to hear your kind words when we share them. We are elated to hear the care and support is going well, it makes our work that much more rewarding.Thank you for recommending SureCare and for your trust in us, it means the world! We also thank you for giving us the opportunity to look after your husband, it truly is a pleasure. If there is anything at all that we can further assist with, we are only a phone call away and the office team are always happy to help.A massive thank you, from all at SureCare Bolton!

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Review of
SureCare Trafford
from M K (Daughter of Client) published on 19 September 2025 Submitted via Website • Report

Overall Experience

The agency have been great to deal with and very accommodating. The carers are compassionate and respectful to my father. However, I do feel some individuals can be a little judgemental towards me, for things that they feel should be done differently. One issue that needs addressing is that the carers

rarely spend the time being paid for with my father. Often they will do the bare minimum and leave.

Reply from Hasina Anwar, Registered Manager at SureCare TraffordSureCare would like to thank you for your time in sharing your experience of the support your father receives. All feedback is greatly appreciated and provides us with the drive to further improve our service. I have investigated your grievances, with regards to the some of the carers being judgemental towards you, i apologise for this, but i can assure you, this will not have been their intention. The carers have to implement their training, where certain tasks are not allowed. These tasks can be done by family, but not by our staff, they are limited to what social services allow and cannot allow. This is purely to safeguard our clients and the carers. Regarding the time spent with your father, this has been looked into, and more often than not, they are completing the full duration of the visit, however, we will ensure that all carers do spend the scheduled time. We are thankful for the carers being described as compassionate and respectful, we are proud of them!SureCare Trafford.

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Review of
SureCare Trafford
from P H (Client) published on 18 September 2025 Submitted via Website • Report

Overall Experience

I normally have three carers a week, The carer comes in on a Sunday and the carer. Who's there for me every day of the week bar Sunday up for to the one that is there every day of the week he's a fantastic help to me. He does a fantastic job. He helps me with my breakfast and does any other jobs that

I need doing we only have half an hour in the morning and a half an hour in the evening, but I could not do without him. He knows everything I do not have to asking him to do anything. He just does it And it would be like cutting both hands off if he wasn't there for me I really appreciate what he does for me as of the other guys. They also do a great job and the guy does my shopping. He is fantastic because he knows where to get my items from and my basic needs which is a big help. The guy who does Sunday is exactly the same as the one who does every day of the week fantastic I would not do without them. I'd be lost. Thank you very much SureCare for giving me the best carers

Reply from Hasina Anwar, Registered Manager at SureCare TraffordSureCare would like to thank you wholeheartedly, for taking the time out and leaving such a glowing 5 star review! All feedback is greatly appreciated, and positive feedback always brightens our day and further enforces our commitment in aiming to deliver the best person centred care and ensuring all our service users are happy with the care and support they receive. To know we have not failed you, is a delight to hear and makes our work so much more worthwhile and rewarding. We are extremely proud of our care team, as they play a pivotal part in helping us achieve the high standards that we set, they always go above and beyond to ensure satisfaction, so we would like to thank you for recognising their efforts, this will be gratefully received by them when we share your lovely comments!Thank you for your trust in SureCare and for giving us the opportunity to support you, it means the world.If there is anything further we can assist with, we are here.From all at SureCare Trafford!

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Review of
SureCare Trafford
from Z A (Daughter of Client) published on 16 September 2025 Submitted via Website • Report

Overall Experience

A huge thanks to SureCare Trafford, we have had a really good experience with this company and I know my family member is in good hands with them. From daily chores and cleaning to just keeping him company, they have really helped him to feel better. I would 100% recommend SureCare to anyone else looking

for a carer as they have gone above and beyond to provide this. They are incredibly thoughtful!

Reply from Hasina Anwar, Registered Manager at SureCare TraffordThank you so much, in taking your precious time out and leaving SureCare such a glowing review about the support being received for your family member. Positive feedback further enforces our commitment in aiming to deliver the best care possible. Our care staff support their service users like they would their own family, and this helps build the trust and better acceptance of care. Thank you for giving them this much needed recognition, they will be deeply gratified when we share your kind feedback with them. We are glad to hear the care is going well and we hope to continue in ensuring full satisfaction and all care needs being met.If there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help.Heartfelt thank you,from all at SureCare Trafford.

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Review of
SureCare Trafford
from L T (Daughter of Client) published on 16 September 2025 Submitted via Website • Report

Overall Experience

Lovely carers very helpful and attentive! Always happy to help and take great care in making sure my dad's needs are met. The carers are very polite and make my dad feel very comfortable. Thanks very much

Reply from Hasina Anwar, Registered Manager at SureCare TraffordSureCare would like to thank you, for taking the precious time out and leaving such a wonderful and glowing review about the support we provide for your dad! We are truly grateful for your feedback and the 5 star rating! It is wonderful to hear that you and dad are happy with the care and support we provide. We are particularly glad to hear your kind and thoughtful comments about our carers compassionate approach. We are extremely proud of our entire team and thank you for recognising their hard work and efforts. I will be sure to share this amazing review with the team; it truly brightens our day and inspires us to keep doing our best. Your positive comments mean a lot to the staff who work so hard every day to make a difference.It is our absolute pleasure to provide care for your dad, he is an absolute delight!We look forward to continuing to support him and we are here to help with anything you may need in the future.From all at SureCare Trafford.

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Review of
SureCare Trafford
from N R (Daughter of Client) published on 10 September 2025 Submitted via Website • Report

Overall Experience

The CFO and his team are amazing. My dad can be a difficult character and they look after him with the upmost respect, care and compassion.
They mainly help him with medications and meal prep but also keep his flat tidy and clean when required.

Reply from Hasina Anwar, Registered Manager at SureCare TraffordSureCare would like to thank you for taking the precious time out and leaving such a kind review about the support being provided for your dad. We always aim to meet the high standards that we set for SureCare, and to know that we have not failed you or your dad, is a joy to hear. Our care staff are an amazing team, who always go above and beyond for all of their clients, so thank you for giving them this recognition. They will be delighted when we share your glowing feedback with them. Thank you also for mentioning the CFO and his team. They work extremely tirelessly in the background and the hard work goes unnoticed, but they will also be deeply gratified to hear this.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help.Thank you once again,From all the team at SureCare Trafford,

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Review of
SureCare Trafford
from C B (Daughter of Client) published on 9 September 2025 Submitted via Website • Report

Overall Experience

Dad has been using Surecare Trafford now for a few months we both can't speak of them highly enough! From initial visit through to daily care provided professionalism, empathy and genuine care shines through. The carers keep me updated as often as required and the team in the office have worked closely

with us as dad's needs have changed. I very rarely write reviews but this one is thoroughly deserved.

Reply from Hasina Anwar, Registered Manager at SureCare TraffordThank you so much, for taking the time to review the support that your dad receives, it truly is appreciated! SureCare always aim to deliver the best, person centred care and to also support our service users family, as we can understand the strain and pressure that they can go through. To know that we have not failed your dad, or yourself, is what makes our work worthwhile and further enforces our commitment of thriving even further. We are delighted to hear the care is going well and we hope to continue in meeting all his needs. We will pass on your glowing feedback to the carers and the office team, it will be gratefully received!If there is anything further that we can assist with, please do not hesitate to contact us, we are always happy to help.Thank you once again,From all the team at SureCare Trafford.

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Review of
SureCare (Tameside & Oldham)
from Gary C (Husband of Client) published on 1 September 2025 Submitted via Website • Report

Overall Experience

SureCare are absolutely second to none when it comes to quality care.

Especially when it comes to Alzheimer's and Dementia Lewy Body's

The service was more than 5 star.

The team took care of my wife from August 24 through to July 2025.

I can not thank them enough.

The SureCare Team

go that extra mile you would not get anywhere else.

I thank them from the bottom of my heart for making my wife's final months on this earth plane as best as could possibly be.

They managed to have my wife smiling and chatting right up to the last few weeks of such a horrible and debilitating desease.

I thank you all again from the bottom of my heart.

Reply from Kirsty Cotterill, Care Manager at SureCare (Tameside & Oldham)Thank you so much for your incredibly kind and moving words. We are truly humbled and honoured to have been able to support you and your wife during such a profoundly difficult time.Alzheimer's and Lewy Body Dementia are cruel, heartbreaking conditions that take so much - and yet your wife's strength, warmth, and spirit continued to shine through. It means the world to us to know that, even in the face of such a devastating illness, she was still able to smile and share moments of connection. That is something we will never forget.We know how deeply loved she was, and it was a privilege to be by your side throughout her journey. Thank you for placing your trust in us and for allowing us to be part of her life.Your words have touched every member of our team. Please know that we will carry her memory with us.With heartfelt thanks, all of us at SureCare

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Review of
SureCare Trafford
from Barbara D (Client) published on 28 August 2025 Submitted via Website • Report

Overall Experience

I had a 24 hours live in care with Sure care Trafford. I had a great experience.I found great and good carers like two in particular. They are excellent, very friendly at their job. Nothing was too much trouble. They went over and above at their duty. And I feel that I made these ladies as friends with

me as well as carers . We all work together very well and have good conversations. Overall, I found them quite respectful and caring towards me. I can recommend both. Both turned out as excellent carers.

Reply from Hasina Anwar, Registered Manager at SureCare TraffordSureCare would like to thank you whole heartedly for taking the time out and leaving such a glowing review about the 24 hour live in care being supported. I know the carers who live with you enjoy this time and they have made a great bond with both you and your daughter. We are extremely proud of our care staff, they help us to maintain the high standards that we set for SureCare, so thank you very much for giving them this recognition, it is truly appreciated. To hear that you have made friends with your carers, is a delight to hear and this is what we thrive for. It is not just care that we provide, but friendship, companionship, a confidant and a trusting relationship. We are elated to know that we have not failed you.We will pass on your kind words to the girls, I know they will be deeply gratified.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help.Thank you once again,From all at SureCare Trafford

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Review of
SureCare (Bolton)
from Wayne T (Client) published on 22 August 2025 Submitted via Website • Report

Overall Experience

I just want to say thank you to all at sure care Bolton, this is my second review now.. Due to my circumstances I asked them if I could have a regular carer instead of the usual mix of carers in the week. They agreed and now I have my regular carer, she is very keen to do her job and make sure that

everything is done and taken care of properly. She will show concern if she thinks something needs addressing, health wise. It is very hard to find some one that genuinley cares like this. I'm extremely happy and again, thank you to one staff member in particular and everyone else who made this possible for me.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)SureCare would like to thank you wholeheartedly for taking the time out and leaving such a glowing review about the support being received. We pride ourselves on providing continuity to all of our clients, as this helps build the trust, develop a good relationship and also better acceptance of care. To know that we have not failed you, is a delight to hear. We are also happy that the care is going well and that your needs are being met. Our care staff play a crucial role in maintaining the high standards that we set for SureCare, and for ensuring each service user has the highest quality of person centred care, so thank you so much for giving them that recognition, it truly means the world. We will pass on your lovely feedback to the carer, she will be deeply gratified.If there is anything further we can assist with, please do not hesitate to reach out to the team, they will be more than happy to help.From all the team at SureCare Bolton!

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Review of
SureCare (Bolton)
from S T (Nephew of Client) published on 21 August 2025 Submitted via Website • Report

Overall Experience

We have been very impressed with SureCare over the last 18 months They have provided consistent care for our relative by sending the same carer four times a day six days a week This has helped to develop a good relationship between our relative and also with ourselves. One staff member is caring, kind,

reliable, conscientious, efficient and hard working He is a great asset to the company

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)Thank you so much in taking the time out to leave such a kind review of the support being provided to your uncle, who is a wonderful and delightful gentleman. The carer who visits, has become extremely fond of your uncle and they have developed a very good bond. We pride ourselves on providing continuity to our clients, this builds trust, confidence and better acceptance of care. Our care staff play a pivotal role in helping to maintain the high standards that we set for SureCare, so thank you for giving them the much needed recognition, it means a lot. We will pass on your kind words to him, he will be deeply gratified.Thank you for your trust in SureCare and if there is anything we can assist with in the future, please do not hesitate to reach out to the office team who are always happy to help.From all at the team at SureCare Bolton!

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Review of
SureCare (Bolton)
from Denise M (Daughter of Client) published on 20 August 2025 Submitted via Website • Report

Overall Experience

My mum wants to pass on how grateful she was for the service when my dad was dying. Everyone treated him with respect and dignity (as well as humour, which he appreciated). The carers were reliable and punctual, and helped my mum get through the most difficult period of her life.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)SureCare would like to thank you wholeheartedly in taking the time in sharing these wonderful words about the support that was provided for your late father. He was an absolute delight to care for and the carers were extremely fond of him. We were all saddened when he passed but we feel humbled to have been part of his journey, and to have been some support for your mum, as we know how this can affect the loved ones. We take pride in aiming to deliver the best care possible, with dignity and upmost respect, and to know we did not fail your father, is truly heart touching.Thank you so much, we will pass on your feedback to the carers that visited him, i know they will be gratified.If there is anything in the future that we can assist with, please do not hesitate to reach out, we will always be here to help.From all at SureCare Bolton.

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Review of
SureCare (Bolton)
from Cassim G (Client) published on 18 August 2025 Submitted via Website • Report

Overall Experience

I would like to thank SureCare for providing me with an excellent carer, I have been with same carer since November 2020, they have provided me with excellent care and always goes that extra mile to make sure all my daily living activities and mobility care are of excellent standard and I am happy

with them being my carer and with SureCare being my care provider, all my caring and mobility needs are provided by the carer from SureCare who understands all my multiple chronic illnesses and always making sure am safe and sound and am happy, thank you

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)SureCare would like to thank you wholeheartedly, for taking the time in sharing your experience of the care and support that you receive. It has been our absolute pleasure in being given the opportunity to support you for almost 5 years, I know your carer loves visiting you. We thrive on aiming to deliver the best care possible and our care staff play a pivotal role in helping us achieve this. Thank you for your recognition of your carer, we will pass on your kind feedback to him, i know he will be gratified to hear this.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help.Thank you once againFrom all at SureCare Bolton!

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Home Care Providers Owned by SureCare in Greater Manchester

SureCare Locations in Greater Manchester (6)

SureCare Reviews in Greater Manchester (114)

Reviews posted for members of SureCare

SureCare (Tameside & Oldham)

SureCare (Tameside & Oldham)

SureCare Trafford

SureCare (Bolton)

SureCare (Bolton)

SureCare Trafford

SureCare Trafford

SureCare (Bolton)

SureCare Trafford

SureCare Trafford

SureCare Trafford

SureCare Trafford

SureCare Trafford

SureCare Trafford

SureCare (Tameside & Oldham)

SureCare Trafford

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

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