"SureCare BL5 3DJ cared for my elderly father William for 3 weeks in mid April 2026 during his end of life care. The company ensured my dad..."Read all 56 reviews
SureCare Bolton are focused on providing care services that enhance the lives of all clients. From hourly visits to full time live in care, care is completely personalised and tailored to the individual... Read more
Care Provided
"I would like to express my sincere thanks for all the care, patience, kindness and professionalism shown to my mum, Frances, in recent..."Read all 40 reviews
SureCare Trafford provides a range of care services that are designed to enhance the lives of all clients. From 30 minute visits to full time live in care, care plans are created completely around the... Read more
Care Provided
"The girls who come are brilliant with Marie, however, timings are an issue on some days with no one coming to nearer 11am and ideally we..."Read all 37 reviews
SureCare Tameside & Oldham aims to provide the highest quality of care and support to clients whilst promoting independence, encouraging active participation and positive risk taking. Everyone should... Read more
Care ProvidedReviews posted for members of SureCare.
The care given has been quite good; they have been friendly, but at times I feel that I have to say what needs to be done, and at times this becomes frustrating, even though they should know what needs to be done. However, I'm appreciative of the care they give to me. I must say that there is a carer who performs all tasks that support me.
Surecare would like to thank you for taking the time in sharing your experience at SureCare. We take all feedback, good and bad, as constant learning and improvement. We totally understand your frustration, and I can confirm all care staff do have the full information, tasks etc on their mobile...
From my mum ( Brenda), Sharon and Susan and family
Thank you so much for taking the valuable time out and leaving such a kind review about the support being provided to your father. William was an incredible human being and the carers loved visiting him. We feel truly humbled to have been part of your father's journey and to have had the...
Carers have been consistently caring, approachable, friendly and responsive. Our only concern is the timing of the tea time visit sometimes. It is because of medication involving hypoglycemic and the importance not going more than 12 hours until the morning visit and breakfast. Generally we are very satisfied with the service provided.
SureCare would like to thank you for taking your precious time out and leaving a kind review about the support being provided. We take all feedback as being invaluable as it helps us to improve where we can and aim to deliver the highest quality and person centred care that we possibly can. This is...
We would recommend sure care all the carers are lovely and thoughtful. They are always kind to mum they help with all her needs and are always considerate to mums needs. We are kept unform if mum is unhappy or upset as she has alzheimers her mood can change .If extra care is needed their always very helpful they have been a big help to our family and can't thank them enough.
We are delighted to read this review and would like to thank you for taking the time out and sharing the experience of the support being provided to your mum. We are extremely proud of our amazing care staff, who work with dedication, kindness, and patience, they are paramount in helping us achieve...
All good. Doing what they said they would do. Visiting four times a day and staff seem very friendly and responsive to my mums needs. Not over pushy when mum doesnt want to do something, but being firm and fair.
Thank you so much, for taking the precious time out and leaving such a kind review about the support your mum receives. SureCare take all feedback seriously and positive feedback like this, makes us so proud and further enhances our commitment to providing the highest quality and person centred...
I have excellent care from SureCare. My carer comes 9am and undressed me after I have washed my private parts. And helps me use commode. Then dresses me for day usually in something attractive. Then gives me a cup of tea. Then walks me to my chair and gives me my toast breakfast. Three times day she changes my pad. She makes me get in bed by eight pm and covers me over for night.
Thank you so much, in taking the time out and leaving such a kind and wonderful review about the support being provided to you. All feedback is invaluable to us, and positive feedback like yours, further enforces our commitment to aiming to deliver the highest quality and person centred care. We...
Good service with a caring attitude towards the Client, very helpful when asked to do something out of the ordinary routine. The client feels safe and secure that the carers are normally the same ones each day.
Thank you so much, for taking the precious time out and leaving such a kind review about the support your parent receives. SureCare take all feedback seriously and positive feedback like this, makes us so proud and further enhances our commitment to providing the highest quality and person centred...
My experience has been very very good my carer comes and does lots for me from washing my back and legs, to complete body, carer then makes my breakfast and cup of tea and places me in chair to relax and lets me catch up with sleep that I haven't had during night. I am unable to know how I would manage without this care. It's excellent. Also she dressed me in suitable clothes.
Thank you so much, for taking the precious time out and leaving such a kind review about the support you receive. SureCare take all feedback seriously and positive feedback like this, makes us so proud and further enhances our commitment to providing the highest quality and person centred care. We...
The girls who come are brilliant with Marie, however, timings are an issue on some days with no one coming to nearer 11am and ideally we would like arrival to be nearer 9:30am. This is not a showstopper just an observation.
We truly appreciate your positive review and are so pleased Marie is happy with her carers. Thank you as well for highlighting the timing issue - we're looking into this to improve consistency.
I would like to express my sincere thanks for all the care, patience, kindness and professionalism shown to my mum, Frances, in recent months. You have made her very comfortable and given her consistently good care, and we are very grateful.
SureCare would like to thank you immensely, for taking the precious time out and leaving such a kind review. Your mother is an amazing lady, with an infectious smile! She touched the hearts of all who had the pleasure of meeting her. We are truly humbled to have been part of her journey. She is...
I would recommend Surecare to anyone looking for home care .
Thank you for your lovely feedback and for taking the time to share your experience of our service. We are delighted to hear that your mother is happy with the care and support provided and that our team has been able to respond flexibly when changes have been needed at short notice. Your kind...
Surecare provide very good care for my mum. They help her wash and dress releasing me not to have to go to her in the mornings. They warm up food which we as a family cook and prompt her to take medication herself. Because they come during the day I am free to do what I need to do during the day and I see my mum most evenings. My Sisters also live far, and they can do what and it means they are released to work or continue with their tasks and lives too.Carers can provide company in my mum's main first language so that's also helpful. And it provides respite for me and my sisters.
Thank you for taking the time to share your feedback. We are delighted to hear that the support provided has had such a positive impact on both your mum and your family. Promoting independence, dignity, and well-being while also providing reassurance and respite to loved ones is extremely important...
Most of the carers follow what has been asked of them. I thinks there is the odd one that ignores instruction. Therefore this needs addressing. Above all the management team are very good and do follow up on any problems and try their best to rectify said situations.
Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience with our service has been positive and that you have found the support and management team responsive and helpful. We also appreciate your honest comments regarding consistency among carers....
From day one, it has been a great success to have the help and support of this lovely girl. I'm very satisfied with my daily life routine. I would specially loke to thank Halima for helping me in my tasks I am thankful to SureCare for bringing such a good and caring carers.
Thank you so much for taking the precious time out and leaving such a kind review about the support being received. We are elated to hear the care is helping and supporting you with your daily routine. SureCare's ethos is "the difference between ordinary and extraordinary is that little extra"and...
Overall, the SureCare team delivers an outstanding standard of care. Their commitment, reliability, and genuine compassion make a real difference. I would highly recommend SureCare Bolton to anyone seeking quality care services for their loved ones.
We would like to thank you from the bottom of our hearts for leaving such a wonderful review about the support and care being received by your mother. It has been an absolute privilege and we are humbled to have been part of her journey for over 5 years. She is an incredible woman and the carers...
SureCare provided a first class service when caring for my brother. They cared for him for many years until he passed away last year. Care was dignified, empathetic and loving. I cannot thank them enough for making his last few years comfortable. We never once complained because they got it right from the beginning. We had a horrible time with a previous agency and SureCare was recommended . Thank you to everyone for everything that you did, we will never forget the years you gave.
Thank you so much for the kind review. Your brother was a precious gentleman, whose smile was infectious and truly touched the hearts of all who knew him. We were heartbroken to hear of his sudden passing, i know the carers remember him with great fondness. We feel truly humbled to have been part...
Excellent service
Thank you so much for taking the time to leave such a kind review. We truly appreciate the recognition of the care team, as the quality and high standards we set for SureCare would not be possible without them. They are incredibly kind, dedicated and hardworking, they do us proud! We are delighted...
Thank you Iqbal!
We would like to thank you for taking the time out and leaving such a kind review of the support being provided to your dad. All feedback is invaluable and positive feedback further enforces our commitment in aiming to deliver the highest quality and person centred care. To hear dad enjoys Iqbal...
I am very happy with the service I am getting, the carers. They have made my life worth living. I look forward to the carer coming, to have a little chat. So I am very happy with all my c=regular carers that come and I appreciate your service very much.
We would like to thank you for taking the time out and leaving such a kind review of the support being provided to you. All feedback is invaluable and positive feedback further enforces our commitment in aiming to deliver the highest quality and person centred care. To hear the carers have made...
During carers visits the patience, shown and kindness are evident and appreciated. Although a number of carers are new to us and arrive late for visits this has impact on meal times and other matters relating to care. Management to do their best to deliver the service. However distance between users can effect the productivity and distress at times. Overall the service is genuine and wiling to support needs.
Thank you so much for leaving such a kind review about the support being received by your wife. We welcome all feedback and take this as learning and improvement. We appreciate your concerns around distance etc, and we aim to always ensure this is kept to a minimum distance. It is sometimes out of...
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