SureCare in Greater Manchester | 5 Home Care Providers

Review of
SureCare (Tameside & Oldham)
from Gary C (Husband of Client) published on 1 September 2025

Submitted via Website • Report

Overall Experience

SureCare are absolutely second to none when it comes to quality care.

Especially when it comes to Alzheimer's and Dementia Lewy Body's

The service was more than 5 star.

The team took care of my wife from August 24 through to July 2025.

I can not thank them enough.

The SureCare Team

go that extra mile you would not get anywhere else.

I thank them from the bottom of my heart for making my wife's final months on this earth plane as best as could possibly be.

They managed to have my wife smiling and chatting right up to the last few weeks of such a horrible and debilitating desease.

I thank you all again from the bottom of my heart.

Reply from Kirsty Cotterill, Care Manager at SureCare (Tameside & Oldham)

Thank you so much for your incredibly kind and moving words. We are truly humbled and honoured to have been able to support you and your wife during such a profoundly difficult time.Alzheimer's and Lewy Body Dementia are cruel, heartbreaking conditions that take so much - and yet your wife's strength, warmth, and spirit continued to shine through. It means the world to us to know that, even in the face of such a devastating illness, she was still able to smile and share moments of connection. That is something we will never forget.We know how deeply loved she was, and it was a privilege to be by your side throughout her journey. Thank you for placing your trust in us and for allowing us to be part of her life.Your words have touched every member of our team. Please know that we will carry her memory with us.With heartfelt thanks, all of us at SureCare

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Review of
SureCare Trafford
from Barbara D (Client) published on 28 August 2025

Submitted via Website • Report

Overall Experience

I had a 24 hours live in care with Sure care Trafford. I had a great experience.I found great and good carers like two in particular. They are excellent, very friendly at their job. Nothing was too much trouble. They went over and above at their duty. And I feel that I made these ladies as friends with

me as well as carers . We all work together very well and have good conversations. Overall, I found them quite respectful and caring towards me. I can recommend both. Both turned out as excellent carers.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you whole heartedly for taking the time out and leaving such a glowing review about the 24 hour live in care being supported. I know the carers who live with you enjoy this time and they have made a great bond with both you and your daughter. We are extremely proud of our care staff, they help us to maintain the high standards that we set for SureCare, so thank you very much for giving them this recognition, it is truly appreciated. To hear that you have made friends with your carers, is a delight to hear and this is what we thrive for. It is not just care that we provide, but friendship, companionship, a confidant and a trusting relationship. We are elated to know that we have not failed you.We will pass on your kind words to the girls, I know they will be deeply gratified.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help.Thank you once again,From all at SureCare Trafford

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Review of
SureCare (Bolton)
from Wayne T (Client) published on 22 August 2025

Submitted via Website • Report

Overall Experience

I just want to say thank you to all at sure care Bolton, this is my second review now.. Due to my circumstances I asked them if I could have a regular carer instead of the usual mix of carers in the week. They agreed and now I have my regular carer, she is very keen to do her job and make sure that

everything is done and taken care of properly. She will show concern if she thinks something needs addressing, health wise. It is very hard to find some one that genuinley cares like this. I'm extremely happy and again, thank you to one staff member in particular and everyone else who made this possible for me.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you wholeheartedly for taking the time out and leaving such a glowing review about the support being received. We pride ourselves on providing continuity to all of our clients, as this helps build the trust, develop a good relationship and also better acceptance of care. To know that we have not failed you, is a delight to hear. We are also happy that the care is going well and that your needs are being met. Our care staff play a crucial role in maintaining the high standards that we set for SureCare, and for ensuring each service user has the highest quality of person centred care, so thank you so much for giving them that recognition, it truly means the world. We will pass on your lovely feedback to the carer, she will be deeply gratified.If there is anything further we can assist with, please do not hesitate to reach out to the team, they will be more than happy to help.From all the team at SureCare Bolton!

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Review of
SureCare (Bolton)
from S T (Nephew of Client) published on 21 August 2025

Submitted via Website • Report

Overall Experience

We have been very impressed with SureCare over the last 18 months They have provided consistent care for our relative by sending the same carer four times a day six days a week This has helped to develop a good relationship between our relative and also with ourselves. One staff member is caring, kind,

reliable, conscientious, efficient and hard working He is a great asset to the company

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much in taking the time out to leave such a kind review of the support being provided to your uncle, who is a wonderful and delightful gentleman. The carer who visits, has become extremely fond of your uncle and they have developed a very good bond. We pride ourselves on providing continuity to our clients, this builds trust, confidence and better acceptance of care. Our care staff play a pivotal role in helping to maintain the high standards that we set for SureCare, so thank you for giving them the much needed recognition, it means a lot. We will pass on your kind words to him, he will be deeply gratified.Thank you for your trust in SureCare and if there is anything we can assist with in the future, please do not hesitate to reach out to the office team who are always happy to help.From all at the team at SureCare Bolton!

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Review of
SureCare (Bolton)
from Denise M (Daughter of Client) published on 20 August 2025

Submitted via Website • Report

Overall Experience

My mum wants to pass on how grateful she was for the service when my dad was dying. Everyone treated him with respect and dignity (as well as humour, which he appreciated). The carers were reliable and punctual, and helped my mum get through the most difficult period of her life.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you wholeheartedly in taking the time in sharing these wonderful words about the support that was provided for your late father. He was an absolute delight to care for and the carers were extremely fond of him. We were all saddened when he passed but we feel humbled to have been part of his journey, and to have been some support for your mum, as we know how this can affect the loved ones. We take pride in aiming to deliver the best care possible, with dignity and upmost respect, and to know we did not fail your father, is truly heart touching.Thank you so much, we will pass on your feedback to the carers that visited him, i know they will be gratified.If there is anything in the future that we can assist with, please do not hesitate to reach out, we will always be here to help.From all at SureCare Bolton.

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Review of
SureCare (Bolton)
from Cassim G (Client) published on 18 August 2025

Submitted via Website • Report

Overall Experience

I would like to thank SureCare for providing me with an excellent carer, I have been with same carer since November 2020, they have provided me with excellent care and always goes that extra mile to make sure all my daily living activities and mobility care are of excellent standard and I am happy

with them being my carer and with SureCare being my care provider, all my caring and mobility needs are provided by the carer from SureCare who understands all my multiple chronic illnesses and always making sure am safe and sound and am happy, thank you

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you wholeheartedly, for taking the time in sharing your experience of the care and support that you receive. It has been our absolute pleasure in being given the opportunity to support you for almost 5 years, I know your carer loves visiting you. We thrive on aiming to deliver the best care possible and our care staff play a pivotal role in helping us achieve this. Thank you for your recognition of your carer, we will pass on your kind feedback to him, i know he will be gratified to hear this.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help.Thank you once againFrom all at SureCare Bolton!

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Review of
SureCare (Bolton)
from Hamzah Y (Nephew of Client) published on 14 August 2025

Submitted via Website • Report

Overall Experience

We have always had a very positive experience from the company and especially from one staff member in particular who has been attending to my uncle's needs for many years. we can rely on him and the other colleagues for assistance as they have the necessary experience in dealing with my uncle.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for taking the time in leaving such a kind review about the services being provided for your uncle. It has been a pleasure to have been part of your uncle's journey over the years and we are humbled to have been given the opportunity to support him. The carer who has been attending, is a valued member of our team, who always gives his absolute best at all times, we are very lucky to have him, so thank you for the recognition, we will pass on your wonderful feedback to him, he will be gratified. Positive feedback further enforces our commitment to provide the best high quality, and person centred care to our clients. We are delighted to hear we have not failed your uncle.Thank you for your trust in SureCare, it truly means a lot.From all at SureCare Bolton

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Review of
SureCare (Bolton)
from A K (Son of Client) published on 12 August 2025

Submitted via Website • Report

Overall Experience

My father has been receiving care from SureCare for over 18months now and the service has been excellent. We love how we have had a consistent carer who has been excellent in what he does. He has put our fears at rest and always provides updates when needed. Knowing that a loved one is in good hands

is invaluable and puts the mind at ease. Thank you for the consistent high standard of care SureCare.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for taking the time is sharing such positive feedback about the care and support your father receives. We are so grateful for your heartfelt and motivating words, they are invaluable to us. We aim to deliver the best care possible, and the best support possible, not only for our clients, but also their loved ones, as we know this is a difficult time for them too. Your father's carer has been a valued, dedicate and loyal member of our team for the past 8 years, and we are extremely proud of him! Thank you for your recognition, and for your trust in SureCare. This further reinforces our commitment and our promise to our clients. We will pass your kind feedback to the carer, I know he will be deeply touched and gratified.Thank you once again and if there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help.From all at SureCare Bolton!

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Review of
SureCare (Tameside & Oldham)
from N A (Daughter of Client) published on 7 August 2025

Submitted via Website • Report

Overall Experience

All the staff and carers are very helpful and supportive. Always willing to help and listen. We are happy with all the support and care dad is receiving. Always treating him with care and dignity. Very reliable service.

Reply from Kirsty Wood, Care Manager at SureCare (Tameside & Oldham)

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support your dad, and we're delighted to hear that you're happy with the care he is receiving. Our team is committed to providing compassionate, respectful, and reliable care, and it's lovely to know that this has been your experience. Your appreciation means a great deal to our staff, who work hard to ensure every service user is treated with dignity and kindness. Thank you again for taking the time to share your experience - it really encourages us to keep doing our best every day.

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Review of
SureCare (Bolton)
from Susan P (Daughter of Client) published on 6 August 2025

Submitted via Website • Report

Overall Experience

The carer and her colleagues have looked after my Mum for the past few months, they treat her with respect & dignity at all times, are polite and always happy to help. They have built up a good rapport not only with my Mum, but myself too, informing me of anything I may need to know and checking in

with me. This gives me peace of mind when I am working or away as I know my Mum is safe & well looked after.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you for taking the time in reviewing the support being provided to your mum. All feedback is invaluable to us, and positive feedback is what we thrive for. Our care staff take great pride in giving their absolute best at all times, whilst not only encouraging our client's to voice their choices and preferences, but also maintaining their dignity and respect, so thank you for their recognition, this means a lot and I know they will be deeply gratified when we share your kind words with them. I am delighted to hear the support provided has also given you the peace of mind, this is so imperative to us, as SureCare will always try and ease the burden from our client's loved ones and give them that much needed assurance that their parent or relative is in safe hands.Thank you for your trust in SureCare and for giving us the opportunity to look after your mum, she is a wonderful lady and the carers love visiting her!Thanks once againSureCare Bolton

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Review of
SureCare (Bolton)
from D C (Wife of Client) published on 6 August 2025

Submitted via Website • Report

Overall Experience

I want to say how satisfied we are with the care we receive on a daily basis but I especially want to praise one carer who allows me to have a few hours social every Saturday
Without his care and attention life would be so difficult
It's nice to be able to trust someone to look after him
Thank

you

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for taking the time to review the support provided to your husband. The positive feedback that we receive is a testament to the team's hard work, compassion and commitment, and we are proud to provide our clients with the best person-centred and high-quality care. Our care staff play a pivotal role in helping us achieve the high standards that we set, so we would like to thank you for their recognition. It is a delight to know that the carer in question has eased your life and that you look forward to the few hours, for yourself, that you are able to have, knowing that your husband is in safe hands. We thrive ourselves on providing the best care possible to our clients, but also not forgetting their loved ones and giving them the much needed assurance. Thank you for your trust in SureCare, this truly means a lot. We will pass on your feedback to the carer, and the rest of the team, I know it will be gratefully received.Thank you From all at SureCare Bolton

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Review of
SureCare (Bolton)
from P H (Husband of Client) published on 6 August 2025

Submitted via Website • Report

Overall Experience

From the moment Surecare came to attend my wife who has a number of issues affecting her health the carers have been amazing. Nothing is to much trouble so helpful and attentive with patience made my wife's daily needs a lot less stressful. As the carers that have known my wife and myself for some time

have always gone the extra mile for us especially three of them and not forgetting the office staff thank you all for you kindness and caring long may it continue the newest carers are also very supportive

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you whole heartedly for taking the precious time out and leaving such a kind and wonderful review about the support being provided to your wife. This is invaluable to us and reinforces the commitment we make to our clients, to deliver the best, person-centred care possible and ease the burden from their loved ones. We commenced care for your wife two years ago, and I know the carers have become very fond of you both! We are delighted to hear the care is going well. This is what we strive for and always give our absolute best. I will pass on your lovely feedback to the carers and, of course, the office staff. I know they will be deeply gratified. If there is anything further that we can help with, please do not hesitate to reach out to the team; they are always happy to help. Thank you once again, from all at SureCare Bolton!

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Review of
SureCare (Bolton)
from Kathleen B (Wife of Client) published on 29 July 2025

Submitted via Website • Report

Overall Experience

I am very happy with my husbands carers they are excellent with him any problems straight away they tell me and I could not manage without them they are the best

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

SureCare would like to thank you whole heartedly, for taking the precious time in leaving such a kind review about the care being received for your husband. It has been our absolute pleasure, for the past four years, and the carers are very fond of him. It is always a delight to receive positive feedback, it motivates us even more to excel and keep thriving on delivering the best care possible! We will pass on your wonderful comments to the carers, they will be gratified in receiving this.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help!A massive thank youFrom all at SureCare Bolton!

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Review of
SureCare Trafford
from L C (Daughter of Client) published on 29 July 2025

Submitted via Website • Report

Overall Experience

My mum has been receiving care from this company for several months now ! Started off very rocky as the carers were different everyday so were messing her tablets up as they didn't really know what they were doing ! This caused my mum a lot of distress !
It has improved a lot , she has a regular carer

for the past month who my Mum absolutely loves They have a really good relationship , always having a giggle together and chat . My mum is a lot happier now and more relaxed .My Mum's carer now is a lovely girl who is amazing at her job , so a big thank you to her for making my Mum a very happy lady !

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you for taking your time in sharing the experience, this is always appreciated. We always thrive to maintain the high standards that we set for SureCare and deliver the best care possible. Although there were some issues in the beginning, it is a delight to hear that these were resolved and mum is happy and relaxed with her carer. Continuity of the same staff is crucial in building trust, a good relationship, comfort, and reassurance, not only for the client, but their loved ones too. Thank you for your trust in us and persevering whilst we worked hard to give mum the best!Thank you for your kind words, these will be passed on to the carer, i know she will be gratified.If there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help.From all at SureCare Trafford.

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Review of
SureCare Trafford
from Wendy G (Daughter of Client) published on 24 July 2025

Submitted via Website • Report

Overall Experience

There was a feeling of apprehension when mum started to have carer's as she has never had this kind of assistance in her own home.But any doubts were quickly dispelled becausethe carer's she has have been very professional, thoughtful and caring with her.
Mum has grown very fond of the ladies who

come every day and has good relationshipswith them all.
When I have contacted the office the staff are very helpful and friendly .
So on the whole we are very satisfied with the service and support provided for mum.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare would like to thank you wholeheartedly for taking the time in leaving such a wonderful review! We take all feedback, good or bad, as a scope to learn, excel or improve our services. We take pride in delivering the best person centred care and maintaining the high standards that we set and it is always a delight to hear that this is met. It is indeed a daunting experience when someone has care in the home for the first time, and we do our best to make this process as smooth and as comfortable as we can for them and their loved ones. I am so happy to hear that mum has settled well and has good relationships with the carers. I will pass on your kind feedback to the whole team, I know they will be gratified. Thank you for your trust in us, it means a lot.If we can be of any further assistance, please do not hesitate to contact the office team, they are always happy to help!Heartfelt thanksFrom all at SureCare Trafford.

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Review of
SureCare (Tameside & Oldham)
from S G (Client) published on 18 July 2025

Submitted via Website • Report

Overall Experience

Since getting support from SureCare I can say they are fantastic professional and accommodating.
I am very happy with the ladies who do my morning and evening calls they are pleasant friendly and do a great job.

Reply from Kirsty Wood, Care Manager at SureCare (Tameside & Oldham)

Thank you so much for your kind words and positive feedback! We're delighted to hear that you've had such a great experience with SureCare.It's especially lovely to know that our care team has made a positive difference in your daily routine. We'll be sure to pass your compliments on to the ladies who support you - they'll be thrilled to hear it.If there's ever anything more we can do to support you, please don't hesitate to let us know.Warm regards, The SureCare Team

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Review of
SureCare (Bolton)
from A G (Daughter of Client) published on 18 July 2025

Submitted via Website • Report

Overall Experience

My experience of this service has been positive from the very begining.
Liaising with management to organise package of care that suited mums needs in her own home was made easy. The service went the extra mile, very person centred with the clients welfare and happiness at the core of what they do.
Flexible

and accommodating and I have nothing but thanks for the job they all do.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)

Thank you so much for the glowing review of the services being provided for mum. Your kind words inspire us to keep delivering the best quality, and person centred care. Thank you for the recognition and for the trust in SureCare, this is invaluable.We will pass on your lovely feedback to all the team, i know it will be greatly appreciated!If there is anything further that we can assist with, please do not hesitate to reach out to a member of our office team.Heartfelt thanksFrom all at SureCare Bolton

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Review of
SureCare Trafford
from Norma S (Wife of Client) published on 16 July 2025

Submitted via Website • Report

Overall Experience

Both my husband and I are very impressed with the care he has been receiving over the last 4 months. One particular carer who has been coming from the start, I cannot praise enough. We have been treated like family; he is so caring and courteous and treats my husband with dignity and respect. The help

to me has been immense too and has taken the weight off my shoulders. He is a credit to your company. I would 100% recommend your company to anyone looking for care for their loved ones.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare Trafford would like to thank you wholeheartedly for taking your precious time in leaving such a kind and thoughtful review about the services that are being provided. We are delighted to hear that care is going well and the carer is a help to you both. We thrive on delivering the best, person centred care for our service users and giving the reassurance that their loved ones are being looked after well, to their family. and our care staff are pivotal in helping us achieve and maintain our high standards. Thank you for recommending us! We will pass on your wonderful feedback to the carers, it will be greatly appreciated.If there is anything further that we can assist with, please reach out to the office team, they are always happy to help.Thank you once againFrom all at SureCare Trafford.

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Review of
SureCare Trafford
from P W (Daughter-in-law of Client) published on 8 July 2025

Submitted via Website • Report

Overall Experience

The carer is a very caring, compassionate, and kind individual. She enters the property with a cheerful and respectful greeting for him, immediately putting him at ease. Her visits always begin with genuine concern for his well-being and as the visit unfolds, she often leads him in engaging chair-based

dance exercises, which he welcomes with enthusiasm and joy.The connection between them is clearly mutual and uplifting-it's a real pleasure to witness such positive, respectful interaction between caregiver and client. Manveer is also consistently courteous with us, taking the initiative to stay informed about any recent changes in Raymond's condition. She demonstrates a high level of conscientiousness and respect, and I truly believe Raymond benefits immensely under her attentive care.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare Trafford would like to thank you for taking the time in reviewing the services that we provide for your father in law. The carers love visiting him and they have a wonderful working relationship. We thrive on delivering the best care possible and our care staff play a pivotal role in helping us achieve this, so to recognise their efforts, is really pleasing to read. We are happy to hear the care is going well and all care needs are being met, and more so, to hear your father in law benefits under her attentive care, is so rewarding.If we can be of any further assistance in any way, please do reach out to the team, they are always happy to help!Thank you once againFrom all at SureCare Trafford!

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Review of
SureCare Trafford
from L M (Daughter of Client) published on 8 July 2025

Submitted via Website • Report

Overall Experience

We have been extremely impressed with Surecare Trafford and wouldn't hesitate to recommend them to anyone who asks. They have been providing care to my elderly mother now for 2 months. She has 4 care calls per day and double carers, so we see a lot of them. All carers are polite and respectful and go

out of their way to meet my mother's needs. Nothing is too much trouble. They care, exactly as carers should. My Mum loves so many of them. One carer in particular is exceptional. The management are also fantastic. Easy to reach out to, friendly and responsive.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

SureCare Trafford would like to thank you wholeheartedly for taking the precious time in leaving such a wonderful review! We pride ourselves in aiming to deliver the best quality and person centred care and it is always nice to know that the efforts have been recognised! Your mum is a joy to look after and i know the carers love visiting her. We are delighted to hear that the care is going well and that all care needs are being met. We will pass on your feedback to the team, i know it will be very much appreciated.If there is anything further that we can assist with, please do not hesitate to contact us.Thank you once againFrom all at SureCare Trafford!

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Home Care Providers Owned by SureCare in Greater Manchester

SureCare Locations in Greater Manchester (5)

SureCare Reviews in Greater Manchester (100)

Reviews Posted for members of SureCare

SureCare (Tameside & Oldham)

SureCare Trafford

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Tameside & Oldham)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare (Bolton)

SureCare Trafford

SureCare Trafford

SureCare (Tameside & Oldham)

SureCare (Bolton)

SureCare Trafford

SureCare Trafford

SureCare Trafford

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