Home Care Providers Owned by SureCare in Greater Manchester

Absolutely very caring,Donna looked after my mum and dad for a while she's like extended family,weekend carers lovely,can't recommend highly enough,management always on top of everything and always willing to work around you

Excellent staff. Very curing always on time always polite the family appreciated all the help couldn't ask for anything more. Would highly recommend to anyone else thank you very much for your help very much appreciated.

Amazing act of kindness

Thank you

My mum is bedbound and suffers from dementia and the lovely carers that come daily are so efficient, caring and empathic to all my mums needs, they go above and beyond to ensure my mum is comfortable, they are more like family now, everything we ask for is always dealt with professionally, office staff too are very efficient, having such a lovely company for my mum takes alot of stress away knowing my mum is in the best hands, thank you all for all your hard work.

The carers are very dedicated and hardworking. They always do a good job of taking care if my mother in law who has dementia. They arrive on time and take proper care of their clients which is greatly appreciated. The carers are also lovely people in general and they get everything done.

My experience with Surecare has been excellent. Good communication and caring and compassionate management.

I'd just like to mention the help I received today from Leon. SureCare has recently installed a portal where you can check in, see which Carer is visiting and when, see the Carer's notes and what care is being implemented at each time of day. I was struggling to get this set up and while I was at my daughter's home which is near the office, Leon very kindly offered to come out and help. This made a big difference. It was set up within minutes. Thank you, Leon for your kindness! I really appreciate the continuity of the Carers to visit my Mum each day. I think it's important when possible to have the same face, the service user is then able to feel relaxed and comfortable with the same Carer and trust can be built, something that is very important. Thank you Leon and the SureCare team for providing a very positive experience and understanding, allowing people to continue living in their own homes and be cared for.

hi i am linda and i am very happy with this company and the carer's specially RI and sheraz zarqa and noman and also week end carer's they all are so brillent efficient and polite they all are also be good and bit extra when i joint surecare everybody noticed specially my family looks difference good and i highly recommended to everyone to join surecare also surecare office staff are very good and brillent speciall barnadata yasmin and Armaghan thanks

The care given has been quite good; they have been friendly, but at times I feel that I have to say what needs to be done, and at times this becomes frustrating, even though they should know what needs to be done. However, I'm appreciative of the care they give to me. I must say that there is a carer who performs all tasks that support me.

From my mum ( Brenda), Sharon and Susan and family

Carers have been consistently caring, approachable, friendly and responsive. Our only concern is the timing of the tea time visit sometimes. It is because of medication involving hypoglycemic and the importance not going more than 12 hours until the morning visit and breakfast. Generally we are very satisfied with the service provided.

We would recommend sure care all the carers are lovely and thoughtful. They are always kind to mum they help with all her needs and are always considerate to mums needs. We are kept unform if mum is unhappy or upset as she has alzheimers her mood can change .If extra care is needed their always very helpful they have been a big help to our family and can't thank them enough.

All good. Doing what they said they would do. Visiting four times a day and staff seem very friendly and responsive to my mums needs. Not over pushy when mum doesnt want to do something, but being firm and fair.

I have excellent care from SureCare. My carer comes 9am and undressed me after I have washed my private parts. And helps me use commode. Then dresses me for day usually in something attractive. Then gives me a cup of tea. Then walks me to my chair and gives me my toast breakfast. Three times day she changes my pad. She makes me get in bed by eight pm and covers me over for night.

Good service with a caring attitude towards the Client, very helpful when asked to do something out of the ordinary routine. The client feels safe and secure that the carers are normally the same ones each day.

My experience has been very very good my carer comes and does lots for me from washing my back and legs, to complete body, carer then makes my breakfast and cup of tea and places me in chair to relax and lets me catch up with sleep that I haven't had during night. I am unable to know how I would manage without this care. It's excellent. Also she dressed me in suitable clothes.

The girls who come are brilliant with Marie, however, timings are an issue on some days with no one coming to nearer 11am and ideally we would like arrival to be nearer 9:30am. This is not a showstopper just an observation.

I would like to express my sincere thanks for all the care, patience, kindness and professionalism shown to my mum, Frances, in recent months. You have made her very comfortable and given her consistently good care, and we are very grateful.

I would recommend Surecare to anyone looking for home care .