Home Care Providers Owned by Alina Homecare

All in all an excellent service and wouldn't hesitate to use the services again in the future.

We found the staff kind and friendly and kept us updated with dad if we needed to be informed about anything

We receive ongoing care of the highest standard from Amelia & the team at Alina Care for our mum. It is such a relief to know that she is in such capable & caring hands via multiple daily visits when we cannot be there. The team are always friendly & kind wanting the best for mum & tailoring each visit to her needs in the moment. The team's high standards have given us confidence to take short breaks knowing mum is in good hands. I have been astonished how flexible Alinas care plans & ability to facilitate one off visits have been. Thank you so much

Dad recently had an incident that showed he needed some care in place (even though he didn't want any). Alina Homecare Devizes were professional in the way they handled the situation. We started off with just a few hours a week, but unfortunately dad had a fall and so we quickly upped the number of visits, Alina Homecare Devizes were extremely helpful in upping the care at short notice. The members of staff I have met are all very friendly and respectful that dad wants to do all he can. They also provide companionship for him and it just helps me know that someone is looking in on him on a regular basis, as I live an hour and half away.

Your representative shows a professionalism beyond her years. A readiness to be helpful and supportive was evident from her first visit. One sees evident from her first visit. One sees evidence of hard work thoughtful suggestions, a sense of initiative in all the tasks assigned. There is a good sense of humour and a most pleasing manner that reveals maturity and compassion. The Agency's aims and aspirations are reflected in this member of staff. We are delighted to have her here.

My carer is amazing! We have such a great relationship and she is really making a difference to my home and helping me so much just on one day a week. I can't see myself without her now and the office staff are so helpful if you ever need anything.

All the carers who have looked after my parents have been compassionate and treated my parents with huge respect. We needed too arrange emergency care plans at short notice. Jo the manager came round immediately and was so helpful, recommending what we would need but being careful not to recommend more than was needed. The team have been so responsive when we've had queries and continue to be very helpful and flexible. I genuinely feel safe entrusting them with the care of my parents when I can't be there.

Alina offered excellent service from the first call I made to them. It was an emergency situation and Doreen made an appointment for the following day. She was a friendly reassuring presence for my poorly father, and they immediately set up a rapport. They offered to do anything required in the house, were always on time and totally amazing. My dad aged 100 fell in love with all of the staff, they were so kind, and he had been against having carers beforehand. I wish I had found them sooner. I cannot praise them highly enough and totally recommend them.

I have found the agency to be helpful and kind to my mother. They assist in maintaining her independence in her own home and review her regularly as she needs it. They have helped me to maintain contact when I've been away on holiday through the app. I can also be involved with her daily routine and remind my mum of what has been happening through her day, it reassures her things have been done when she forgets. The managers take on board any issues we've had and are very helpful with problem solving, such as medication issues. We are very grateful for them supporting extra visits when needed and for feedback from them when they are concerned.

My parents have been Alina clients for a couple of years. When our Dad passed away in October Alina were very responsive and quickly set up additional care visits for our Mum. The app has been so helpful, giving updates on how care visits have gone. Recommended.

Alina carers visit my husband once a week for an hour. He enjoys their company and makes them coffee. He is stilll able to do tasks like that for himself, so does not need a great deal of physical care and support - yet. For me, it is good to know that someone is with him on a regular basis while I am out of the house. Alina is reliable, communicates well and listens to us and our needs ! It helps me to know that. there is someone who can respond to us in an emergency

I feel confident that she is in good hands.

The team are absolutely fantastic with my dad, who has Parkinson's. The care manager was amazing in helping us put a care package in place at short notice when my dad left hospital rehabilitation and needed more care at home. All carers go above and beyond, always bringing positivity, kindness and thoughtfulness to every visit. They adapt brilliantly to his changing needs, often at short notice, and he responds so well to them. The team are always available to talk things through, arrange meetings and proactively suggest ways to make life easier for him. They also provide invaluable support to my mum. We are incredibly grateful for everything they do.

After an emergency meant my parents were unable to look after themselves, Alina Homecare made it possible for them to stay at home, together. I called on a Friday evening and a manager was able to visit their home that day, facilitating care incredibly quickly when it was desperately needed. They say they treat their clients like their own family, and this has been true in my experience. We can change the care visits and tasks very easily, and build in additional visits on an ad hoc basis when needed. Someone is always available to answer a call, no matter how small. The carers themselves have all been kind and helped my parents feel safer as they slowly work towards regaining most of their independence. All the staff really understand the challenges for both my parents and the wider family of losing full independence and coping with the stresses of illness and aging. We could not have hoped for a more supportive team of carers in this difficult time

My Mum has been an Alina Andover client for the last year. From the initial conversation through to delivery of care, the service has been professional, punctual, caring and kind from all levels of staff. My Mum has communication issues following a stroke which her regular team of carers handle so well, and I love that they take the time to engage with her and understand her preferences which make the service that more personal. Any issues are communicated promptly, and the app has made me feel more relaxed as I can see visits have taken place and that all is well. I would recommend Alina Andover if you are looking for kind and caring carers together with professional and supportive management.

The Alina ladies (Huntingdon team) have been supporting my dad for 3 months and he enjoys their daily companionship visits. I have been very impressed with the care provided and the ongoing communication with the management team is excellent. I thoroughly recommend Alina's services.

Alina took over mums care when she was quite unwell with an infection so for me & mum it was a stressful time. From the office staff to the carers coming in to look after mum I have nothing but praise. The standard of care has been exceptional. Documentation is very good and I'm able to see exactly how mum is and what care has been provided. Any concerns have been raised and dealt with in a timely manner. Mum likes the fact her carers are all regular and gets on well with them all and looks forward to their visits. Bonita, the manager is very approachable and pro active. Thankyou Alina home care for making a life changing situation for mum so positive

I have had care now for just over a month from Alina Homecare. I am very pleased with the organisation of my care package from the manager Marjorie and also the care provided each visit by my carer Tracy. She has been excellent in her morning care calls helping me with the necessary care that I need each time. We get on well together which I find beneficial.

She has been incredibly kind, caring and patient, always treating our Nan with dignity, respect and genuine compassion. Over the last three years, she has become someone we can trust and rely on, and it has given our family great peace of mind knowing that my Nan is in such caring hands.

The boxes ticked are totally true. Every carer has been above and beyond their status. The care manager has visited regularly and kept every thing running to the a very high standard. She is truly my security blanket and I thank her for a wonderful and professional experience. If I were in my husbands circumstances I would want this establishment without question.