Caremark in Cambridgeshire | 2 Home Care Providers

Review of
Caremark Cambridge & South Cambridgeshire
from K P (Daughter of Client) published on 3 July 2025

Submitted via Website • Report

Overall Experience

Following spinal surgery my father's care needs quickly became overwhelming for me as his sole next of kin. Within 2 hours of initially calling Caremark someone arrived to assess the situation and offered to put care into place immediately. As the situation has evolved so too have our needs and Caremark

have been amazing at adding extra care at short notice. I am now able to be a better daughter and supporter to my father by not being his full time caregiver and he feels happier and less of a burden.

Reply from Jasmine Parnham, Care Manager at Caremark Cambridge & South Cambridgeshire

Thank you for your kind words. We're so pleased we could respond quickly and provide the support you and your father needed. It's a privilege to help make life more manageable during such a difficult time. Your feedback means a great deal to our whole team.

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Review of
Caremark Peterborough
from Keith B (Client) published on 3 June 2025

Submitted via Website • Report

Overall Experience

I have a variety of needs. The careworkers help me as much as possible. I do not always know who will come, but whoever it is they always have time to smile and joke, whilst helping me. I try, and manage, to get help before I am collected for a visit to the hospital. The care manager arranges a carer

in my home when I return after a few days.

Reply from Pushpa Gunasekara, Care Manager at Caremark Peterborough

We're really pleased to hear that our care team is supporting you well and that their warmth and sense of humour bring comfort alongside care. While we understand the importance of continuity, we're glad that you've felt reassured by the approachability and professionalism of every team member who visits.We also appreciate your proactive efforts around hospital appointments and are committed to continuing our coordination so that you feel supported before and after every visit. Your care manager will ensure plans are in place for your return home, and our team will remain flexible and responsive to any changes in your needs.

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Review of
Caremark Peterborough
from Shirley W (Daughter of Client) published on 28 May 2025

Submitted via Website • Report

Overall Experience

Mum has been looked after by caremark for quite a long time. She was eventually on 4 visits per day and each visit was well looked after. She started to have falls and each time the carer contacted me immediately, and waited with mum until I arrived or until help came. The carer reassured mum that everything

was going to be OK which was a great comfort.
It was a difficult decision for me to arrange for mum to go to a carehome but she has become bedbound. Caremark offered different ways they could help her to try and keep her at home for which I was extremely grateful.

Reply from Tina Moore, Care Manager at Caremark Peterborough

Thank you for taking the time to share your heartfelt message about the care your mum received from our team at Caremark. It has been our absolute privilege to support her, and we are deeply appreciative of your kind words regarding the dedication and compassion of our carers.

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Review of
Caremark Peterborough
from N A (Son of Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience

The care staff are always on time and respectful towards my mum who has Parkinson's & mixed dementia. They give her the time to sort herself out without rushing her.

Reply from Pushpa Gunasekara, Care Manager at Caremark Peterborough

I sincerely appreciate you taking the time to share your valuable feedback. It's always insightful to hear your perspective, and your input is instrumental in ensuring we continue to improve and refine our services.Your comments have been noted, and we truly value your trust and engagement. Thank you again for your time and for sharing your insights.

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Review of
Caremark Peterborough
from Jeremy S (Husband of Client) published on 13 May 2025

Submitted via Website • Report

Overall Experience

Very polite discreet and professional making my wife feel at ease from day 1
Good all round level of care allways on time and asking if there is anything else they can help with my wife says some carer's seem more experienced

Reply from Pushpa Gunasekara, Managing Director at Caremark Peterborough

Thank you for your kind words. We're pleased to hear that our carers have made your wife feel comfortable from day one with their professionalism and attentiveness. We value consistency and experience across the team and will continue working to maintain the high level of care you appreciate. Please let us know if there's anything more we can do to support you both.

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Review of
Caremark Peterborough
from Josephine B (Client) published on 13 May 2025

Submitted via Website • Report

Overall Experience

The girls do a superb job in spite of having so many clients to attend to.
They are friendly and have time to talk whilst they are working.
If problems arise with maybe cars not starting or such like I have been able to inform Caremark and they try to amend the situation as soon as possible.
If I

have an appointment to attend at the hospital they will make sure I am seen in time for leaving,
Very satisfied with all care.

Reply from Pushpa Gunasekara, Managing Director at Caremark Peterborough

Thank you for your kind feedback. We are delighted to hear that you are satisfied with the care you receive and that our team continues to provide friendly, attentive support despite their busy schedules. We appreciate your recognition of their dedication and commitment to ensuring your needs are met.Your comments about our responsiveness to unexpected issues, such as transport difficulties, are valuable, and we are pleased that our efforts to resolve situations promptly have been helpful. Additionally, knowing that our team supports you in attending important appointments reinforces our commitment to providing reliable and person-centered care.We will ensure your positive feedback is shared with the carers, as it means a great deal to them. Thank you for taking the time to acknowledge their hard work and the service provided. If there is anything more we can do to enhance your experience, please do not hesitate to let us know.

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Review of
Caremark Cambridge & South Cambridgeshire
from Neil B (Son of Client) published on 15 April 2025

Submitted via Website • Report

Overall Experience

I received a call from Mum at 7:20am yesterday. I missed the call but she left me a long message and she sounded very down and at death's door. I didn't hear anymore from the carers that give her meds so assumed she was OK. I received another call from Mum at 1:20pm this time she was positively ecstatic

and extremely happy with the time she had had with her carer. They had gone to Saffron Walden, one of Mum's favourite places and mum was really singing her carers praises. I just wanted to report this and send our thanks and warmest regards to Precious for making Mum so happy.

Reply from Jasmine Parnham, Care Manager at Caremark Cambridge & South Cambridgeshire

Thank you for sharing this wonderful feedback. We're so glad to hear how much joy the visit brought to your mum and that her carer made such a positive impact. Moments like these are at the heart of what we aim to achieve. We'll be sure to pass on your kind words to the team.If there's ever anything more we can do to support your mum or your family, please let us know.

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Review of
Caremark Peterborough
from Paul G (Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience

i have had caremark for a few years my carers are good but room for more inprovement on things with staff understanding emotions and needs we have had our peterborough hidden disabilities group the caremark staff very helpfull at events etc

Reply from Tina Moore, Care Manager at Caremark Peterborough

Thank you for sharing your thoughts and experiences with Caremark. We truly appreciate your ongoing trust in our services over the years. It's wonderful to hear that our carers have been a positive presence in your life and that our team has supported the Peterborough Hidden Disabilities Group at events.We value your feedback regarding staff understanding emotions and individual needs. At Caremark, we are dedicated to continuous improvement, and we recognize that emotional intelligence and person-centered care are essential in providing the highest quality support. We are actively working on enhancing staff training to deepen their understanding of emotional well-being, communication, and tailored support for individuals with diverse needs.Thank you again for being part of our Caremark community-we are honored to support you and will continue striving to meet your expectations.

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Review of
Caremark Cambridge & South Cambridgeshire
from M G (Son of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience

Caremark is full of lovely, warm, caring people. It's a delight to hear my mother chatting away with them; her world has been very narrow since my father passed away, and the carers are excellent at engaging her. I would recommend the Cambridge branch without reservation.

Reply from Jasmine Parnham, Care Manager at Caremark Cambridge & South Cambridgeshire

Thank you so much for your kind words and for taking the time to share your experience. We are truly touched to hear how much our carers have brightened your mother's days and made a difference in her life. It's our mission to provide warm, compassionate, and engaging care, so knowing we've helped to bring some joy and companionship to her means the world to us.

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Review of
Caremark Cambridge & South Cambridgeshire
from J A (Client) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

So far as personal care is concerned my carers have always shown a high standard of professionalism. During lunch time visits they are willing to help with jobs around the house which I can no longer manage and in the evenings they make sure that I am comfortably in bed before they leave. They are invaluably

friendly and polite.

Reply from Jasmine Parnham, Care Manager at Caremark Cambridge & South Cambridgeshire

Thank you so much for your kind feedback-it means a lot to us. Your insights are invaluable in helping us provide the best possible care and support. Knowing your thoughts helps us better understand what truly matters to you and how we can continue to improve. We deeply appreciate the trust you've placed in us and the time you took to share your experience. Thank you for allowing us to be part of your care journey.

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Review of
Caremark Cambridge & South Cambridgeshire
from Heather S (Daughter-in-law of Client) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

We have needed care for 2 members of the household for nearly 3 years. The care has been exceptional both daily visits for personal care and extended visits for family repsite time, the most being 12 days at a time. Our Mother felt safe with the carers and their care of her allowed her to be able to

feel less stress and anxiety - always greeted them with a reciprocal smile. When issues arose and extra care needed, management were prompt and thorough in their response.

Reply from Jasmine Parnham, Care Manager at Caremark Cambridge & South Cambridgeshire

Thank you for such lovely feedback. It has been a pleasure caring for both family members.

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Review of
Caremark Cambridge & South Cambridgeshire
from Cecily R (Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

I have had helpers on a daily basis and living in care following an operation for a month. I have been extremely happy with the care provided - especially the living in care.

Reply from Robert Johnstone, Managing Director at Caremark Cambridge & South Cambridgeshire

Thank you for your kind review, we are very pleased that you are happy with the care you received, we always endeavour to deliver a great care service.

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Review of
Caremark Cambridge & South Cambridgeshire
from Joan W (Partner of Client) published on 28 August 2024

Submitted via Website • Report

Overall Experience

Caremark are a wonderful team of caring and compassionate individuals. Heartfelt thanks for your care of my ex-husband and thank you from our two sons, too. Your office staff were so kind and understanding when we telephoned. The whole team supported and helped in every imaginable way. As we live out

of the area it was a comfort to know that he was in such safe and professional hands. All your ladies were so kind, gave him confidence, raised his spirits and cleaned his home. We can highly recommend your company. So, thank you, Caremark for your excellent service. You well deserve a 5 star rating. Wonderful ladies. An exceptional team, indeed!

Reply from Robert Johnstone, Managing Director at Caremark Cambridge & South Cambridgeshire

Thank you for all the kind words, we do try and give a quality service to our customers and I am very happy that you have received the level of care that we aim to give.

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Review of
Caremark Cambridge & South Cambridgeshire
from Jane H (Daughter of Client) published on 23 May 2024

Submitted via Website • Report

Overall Experience

My mother is very pleased with the help she is getting, particularly from one specific staff member. The carers are all very kind and aware of her needs. The admin team also seems to be very organised, helpful, and flexible.

Reply from Robert Johnstone, Managing Director at Caremark Cambridge & South Cambridgeshire

Thank you for the review, the carers enjoy looking after your mother and we always endeavour to deliver exceptional care.

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Review of
Caremark Cambridge & South Cambridgeshire
from J K (Client) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience

After breaking my leg badly I would not have been able to live at home without the support of Caremark. The carers were respectful but easy to get on with, especially those I saw most. They were prepared to do anything I needed and were courteous towards any family and friends who were visiting.

Reply from Perpetua Tirivangani, Registered Care Manager at Caremark Cambridge & South Cambridgeshire

Thank you for allowing us to support you. We are happy that you have recovered fully. It gives us much pleasure knowing that we have been responsive to your needs and our support has been effective enough to enable you to now live your life without needing carers. Should you or anyone you know require our services in the future, we are just a phone call away. Always happy to support you.

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Review of
Caremark Cambridge & South Cambridgeshire
from S F (Widow Widower) published on 29 April 2024

Submitted via Website • Report

Overall Experience

I suffer from severe fibromyalgia, therefore I cannot give myself showers or change my bed. I'm in bed 23/24hrs only leaving bed via a wheelchair to get to the toilet and also to get easy access to food.
Without this help, I would need residential care which is way off my wish list.
I want to stay

in my home as this is where I feel most secure and comfortable.
I appreciate this support I feel I am listened to when I phone the office to express myself.
Thank you for your care.

Reply from Perpetua Tirivangani, Registered Care Manager at Caremark Cambridge & South Cambridgeshire

It is an absolute pleasure and an honour to be given the chance to support you. The ladies who come to you love you. Thank you for your very kind and thoughtful review of our service. We are always looking for ways to improve. Our aim is to support our clients to live in their own homes with whatever support we can give them, for as long as they want. It gives us great pleasure to be able to do that for you. If there is anything more we can do please don't hesitate to call us.

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Review of
Caremark Cambridge & South Cambridgeshire
from Pip A (Daughter-in-law of Client) published on 24 April 2024

Submitted via Website • Report

Overall Experience

I would recommend Caremark to anyone. We had live-in for my father-in-law from the end of August 2023 until the end of March 2024 and they were absolutely brilliant. They cared for him with respect and gentleness, as if he were their own family member. He lived with us, so they became part of our family

too. They were supportive of us but also gave us privacy. We can't thank them enough for all they did through what was a difficult and, ultimately, very sad time. Quality care with compassion is just what anyone would want.

Reply from Perpetua Tirivangani, Registered Care Manager at Caremark Cambridge & South Cambridgeshire

Your very kind and thoughtful review of our services means a lot to us. We are happy to hear that we have been a blessing to your father-in-law and your family. You welcomed us and were always very kind to our carers. At Caremark Cambridge, we aim to provide care and support for the client and their family because family is important to us; thank you for welcoming us into your family. We have loved every minute spent with you and your father-in-law. What an amazing gentleman, always cheerful. Please remember we are there for you. Feel free to drop in for a chat and a cuppa

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Review of
Caremark Peterborough
from Shaun C (Client) published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience

Wonderful staff, great experience.

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Review of
Caremark Peterborough
from P G (Client) assisted by family/friend published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience

My carer's good, but room for improvement with staff understanding emotions and needs. We have our Peterborough/Hidden Disabilities group. The Caremark staff are very helpful.

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Review of
Caremark Peterborough
from Anthony C (Friend of Client) published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience

Attending the hidden disabilities social group, it has been run very well so far, with staff welcoming. A good variation and continuing the group with Caremark is very much appreciated.

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Home Care Providers Owned by Caremark in Cambridgeshire

Caremark Locations in Cambridgeshire (2)

Caremark Reviews in Cambridgeshire (56)

Caremark Cambridge & South Cambridgeshire

Caremark Peterborough

Caremark Peterborough

Caremark Peterborough

Caremark Peterborough

Caremark Peterborough

Caremark Cambridge & South Cambridgeshire

Caremark Peterborough

Caremark Cambridge & South Cambridgeshire

Caremark Cambridge & South Cambridgeshire

Caremark Cambridge & South Cambridgeshire

Caremark Cambridge & South Cambridgeshire

Caremark Cambridge & South Cambridgeshire

Caremark Cambridge & South Cambridgeshire

Caremark Cambridge & South Cambridgeshire

Caremark Cambridge & South Cambridgeshire

Caremark Cambridge & South Cambridgeshire

Caremark Peterborough

Caremark Peterborough

Caremark Peterborough

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