Home Care Providers Owned by Caremark in Cambridgeshire

On the whole I have good carers. My main concern is when they do too many days on without a break. Another is when they arrive early or late because another client has been slotted in.

The care I receive is 100% what I required from Caremark is covered . The staff are polite cheerful and very professional. I am more than happy with the care I am receiving from Caremark . My family are also happy with the care I am currently receiving from Caremark.

The carers are fantastic in every way. The management was pretty disappointing when we first started and I feel there were sometimes excuses used to cover us for mistakes or logistical scenarios. However, in the past 4-6 months things have been great and we are receiving reliable and dedicated care and attention. The carers could not be any better- well done ladies. Keep up the excellent work.

I have been very pleased with the care I have received from Caremark, and the carers who have helped me with care in my home. They have been kind and considerate and helpful in some cases going beyond with what they were asked to do, it makes sure I was safe and had all I needed until the next carer came, and often taking time to chat too. Some became friends sharing news of their children if I asked. Some left me feeling much much happier for their visit.

My only suggestion is for the management system which I will discuss by telephone.

I have no hesitation in recommending Caremark Cambridge for any care need

Jasmine the manager and liaison person is very professional, but having been there herself as a frontline carer brings an understanding and adaptability to our care needs and having looked at two or three other firms before choosing Caremark we couldn't have been happier with our decision'

After months of declining health culminating in a hospital admission, my mother's care needs increased significantly and we knew that she needed a long-term, reliable option to provide at-home care. We were very lucky to find Caremark - from the first contact with Jasmine and her team, it's been a really positive experience and my mum is very happy with the care she is receiving. The carers are warm, friendly and truly care about their clients. Jasmine has been an excellent communicator and very flexible, which has taken some of the pressure off me and other family members. Highly recommend!

Following spinal surgery my father's care needs quickly became overwhelming for me as his sole next of kin. Within 2 hours of initially calling Caremark someone arrived to assess the situation and offered to put care into place immediately. As the situation has evolved so too have our needs and Caremark have been amazing at adding extra care at short notice. I am now able to be a better daughter and supporter to my father by not being his full time caregiver and he feels happier and less of a burden.

I have a variety of needs. The careworkers help me as much as possible. I do not always know who will come, but whoever it is they always have time to smile and joke, whilst helping me. I try, and manage, to get help before I am collected for a visit to the hospital. The care manager arranges a carer in my home when I return after a few days.

It was a difficult decision for me to arrange for mum to go to a carehome but she has become bedbound. Caremark offered different ways they could help her to try and keep her at home for which I was extremely grateful.

The care staff are always on time and respectful towards my mum who has Parkinson's & mixed dementia. They give her the time to sort herself out without rushing her.

Good all round level of care allways on time and asking if there is anything else they can help with my wife says some carer's seem more experienced

Very satisfied with all care.

I received a call from Mum at 7:20am yesterday. I missed the call but she left me a long message and she sounded very down and at death's door. I didn't hear anymore from the carers that give her meds so assumed she was OK. I received another call from Mum at 1:20pm this time she was positively ecstatic and extremely happy with the time she had had with her carer. They had gone to Saffron Walden, one of Mum's favourite places and mum was really singing her carers praises. I just wanted to report this and send our thanks and warmest regards to Precious for making Mum so happy.

i have had caremark for a few years my carers are good but room for more inprovement on things with staff understanding emotions and needs we have had our peterborough hidden disabilities group the caremark staff very helpfull at events etc

Caremark is full of lovely, warm, caring people. It's a delight to hear my mother chatting away with them; her world has been very narrow since my father passed away, and the carers are excellent at engaging her. I would recommend the Cambridge branch without reservation.

So far as personal care is concerned my carers have always shown a high standard of professionalism. During lunch time visits they are willing to help with jobs around the house which I can no longer manage and in the evenings they make sure that I am comfortably in bed before they leave. They are invaluably friendly and polite.

We have needed care for 2 members of the household for nearly 3 years. The care has been exceptional both daily visits for personal care and extended visits for family repsite time, the most being 12 days at a time. Our Mother felt safe with the carers and their care of her allowed her to be able to feel less stress and anxiety - always greeted them with a reciprocal smile. When issues arose and extra care needed, management were prompt and thorough in their response.

I have had helpers on a daily basis and living in care following an operation for a month. I have been extremely happy with the care provided - especially the living in care.