Home Care Providers Owned by Caremark in Worcestershire
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Worcestershire for Caremark are showing below.
View the details of all 108 locations (with 3091 reviews) owned by Caremark
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Caremark Locations in Worcestershire (2)
Caremark Redditch & Bromsgrove
9.5
29 reviews
5 The Oaks, Clews Road, Redditch B98 7ST
"We started with Caremark after mum had been in hospital for a while and needed more care as she is disabled and lives alone. During our…" Read all 29 reviews
Elevate your loved ones' care experience with Caremark Redditch and Bromsgrove. Welcome to Caremark Redditch and Bromsgrove, your trusted partner in delivering exceptional domiciliary care. Achieving a stellar "Good" rating in all areas of the recent… Read more about Caremark Redditch & Bromsgrove
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £33 / hour
- Live-in Care from £240 / week
Caremark Worcester & Malvern Hills
9.0
15 reviews
Polysec House, Blackpole Trading Estate West, Worcester WR3 8TJ
"In the past, I have used the services of several care providers and without any hesitation I can say that Caremark Malvern and Worcester…" Read all 15 reviews
Caremark Worcester & Malvern Hills offers care at home in Worcestershire including companionship, personal care and visits to community events, shopping and socialising. It has teams of care assistants in both Worcester and Malvern Hills as well… Read more about Caremark Worcester & Malvern Hills
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £30.33 / hour
Other Home Care Groups you may be interested in:
Caremark Reviews in Worcestershire (44)
9.4
Caremark has a Group Review Score of 9.4 (9.367) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.
Review of
Caremark Redditch & Bromsgrove
from Julia Y (Daughter of Client) published on 27 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We started with Caremark after mum had been in hospital for a while and needed more care as she is disabled and lives alone. During our initial contact meeting I found the company very professional with their approach asking all the right questions to learn about mums medical, emotional and mental
condition and concerns. A care plan was then put together to fulfil mums personal needs.
The carers themselves are again very professional, extremely caring and within a week had become part of the family. We have had previous carers for mum and to be honest as her daughter, I was a bit concerned, but I didn't need to worry. Using Caremark has made a difference in my mental health as I know mum is being cared for and safe.
The carers themselves are again very professional, extremely caring and within a week had become part of the family. We have had previous carers for mum and to be honest as her daughter, I was a bit concerned, but I didn't need to worry. Using Caremark has made a difference in my mental health as I know mum is being cared for and safe.
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Redditch & Bromsgrove
from A B (Son of Client) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care team who visit my dad are excellent, their constant attention to detail, physical and mental care of my dad is outstanding, they really do put every effort into ensuring he is looked after to the highest standard. They listen to him and engage each and every time, he looks forward to the verbal
interaction they have,
Thank you to all your team!
Thank you to all your team!
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Redditch & Bromsgrove
from D B (Client) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Have had your service for 8 months and am very satisfied with the care I have received. The only suggestion I would make is that all operatives could wear a name badge to help each meeting.
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Redditch & Bromsgrove
from Paul S (Husband of Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The help has been great. My wife is well satisfied. The staff are here to help, always.
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Redditch & Bromsgrove
from Sylvia P (Wife of Client) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very satisfied with Caremark. The carers are very well trained, pleasant and we get to know them. They are punctual and will aways do extras if needed.
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Redditch & Bromsgrove
from Mark L (Client) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot praise the carers highly enough. They are always kind & professional and tender to my every need.
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Redditch & Bromsgrove
from Sonia S (Daughter of Client) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall the care that mum has been given has been very good.
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Redditch & Bromsgrove
from Mandy A (Daughter of Client) published on 20 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has the carer come in to wash & dress her on a morning, I can't thank her enough for all of her hard work she does. Always patient with mum, happy, always smiling, always tidy with her appearance, I don't know what we would do without her. When she is off another carer comes in & also gives good
service. Very pleased with Caremark as a company.
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Review of
Caremark Redditch & Bromsgrove
from Hayley T (Daughter of Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On behalf of my dad and me, I want to express our deepest gratitude to two members of staff for the incredible care and kindness they have shown to my mum. Their patience, compassion, and dedication have been a source of comfort during the most difficult time in our lives.
From the very beginning,
From the very beginning,
they have gone above and beyond-not just as carers, but as part of our family. Their warmth and genuine care mean the world to us, and knowing Mum is in such loving hands gives us immense peace of mind. Their support has been invaluable, not only for Mum but for both of us as well.
We couldn't have asked for better carers, and we will always be thankful for the difference they have made. You are truly special, and we appreciate you more than words can say.
We couldn't have asked for better carers, and we will always be thankful for the difference they have made. You are truly special, and we appreciate you more than words can say.
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Redditch & Bromsgrove
from I E (Son of Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Absolutely shocking care provider. Numerous complaints regarding keeping to agreed visit times but problem continues. No consistency in carers, four different ones in a day, most not qualified to do the task required, i.e. asking what medication was required. Not fit for purpose. Avoid if you care for
your family members.
Reply from Michelle Done, Registered Care Manager at Caremark Redditch & Bromsgrove
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Review of
Caremark Worcester & Malvern Hills
from D Q (Client) published on 26 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the past, I have used the services of several care providers and without any hesitation I can say that Caremark Malvern and Worcester are by far the best providers. My carers are very kind and considerate which I appreciate very much. My needs are taken care of and I always feel comfortable and we'll
cared for. One other important aspect for me is that I am always able to have a laugh with my carers which after all as they say is the best medicine! Thank you Caremark Team for all you do for me.
Reply from David Balmer, Managing Director at Caremark Worcester & Malvern Hills
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Review of
Caremark Worcester & Malvern Hills
from M T (Wife of Client) published on 31 October 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
On the whole all carers have been helpful and caring. The carers show interest in the service user and family members and try in engage the service user in conversation and respond to his current mood.
They also try to support other family members.
They also try to support other family members.
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Review of
Caremark Worcester & Malvern Hills
from Sandra T (Wife of Client) published on 31 October 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers that attend to my husband are always considerate and polite. They check changes with me on a regular basis which ensures continuity of care.
My husband is always addressed politely and procedures are explained as he has a reduced mental capacity.
Overall we are happy with the level of care
My husband is always addressed politely and procedures are explained as he has a reduced mental capacity.
Overall we are happy with the level of care
provided.
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Review of
Caremark Worcester & Malvern Hills
from Claire C (Daughter of Client) published on 31 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was originally very unsure about having carers. She thought she'd feel that her home wasn't hers. Through the kindness of her care team, she now looks forward to their visits. The care is inconsistently excellent. They are kind and respectful and always looking to improve Mum's quality of life.
Thank you!
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Review of
Caremark Redditch & Bromsgrove
from D J (Client) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My main carer was excellent and bent over backward to be helpful.
This review relates only to my main carer.
This review relates only to my main carer.
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Review of
Caremark Redditch & Bromsgrove
from G A (Husband of Client) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers who have attended to my wife have been absolutely brilliant, they have taken great care. Been very polite, always on time, and fully focused on the person they are caring for. You couldn't ask for better.
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Review of
Caremark Redditch & Bromsgrove
from J F (Daughter of Client) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been very happy with the care Mum has been given during the past two weeks after a four-week stay in hospital. The carers have been cheerful and made Mum's life more bearable at a very challenging time even singing her songs which she looked forward to.
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Review of
Caremark Redditch & Bromsgrove
from Roy W (Husband of Client) published on 27 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers who come to help my wife are fantastic. They treat her with compassion and are so gentle and caring. They talk to her and are never in a rush to see to her needs. Caremark employees are, in my opinion, the best around.
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Review of
Caremark Redditch & Bromsgrove
from A H (Son of Client) published on 27 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are all very friendly, well trained and punctual.
The only negative comment would be that initially, the carers were a small group so the staff were consistent. However, lately, we are seeing many different people, all of whom are good but as my mother's eyesight is very poor this can sometimes
The only negative comment would be that initially, the carers were a small group so the staff were consistent. However, lately, we are seeing many different people, all of whom are good but as my mother's eyesight is very poor this can sometimes
be confusing.
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Review of
Caremark Worcester & Malvern Hills
from Duncan K (Son of Client) published on 11 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't speak highly enough of Caremark. The level of professionalism and dedication they show is second to none. Not only do they show a very high level of care to my mum, both on a physical and emotional level, but they also provide a lot of support to me. When dealing with a sometimes stressful situation,
I value this very highly. I would be lost without Caremark. Thank you team!
Reply from Sanet Hankins, Operations Manager at Caremark Worcester & Malvern Hills
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Awards / Recognitions (1)
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