Home Care Providers Owned by Caremark in Worcestershire

I cannot praise Caremark highly enough for the care provided to Mom. When she was discharged from hospital and became bedbound I was concerned about everything would work. From the initial assessment I was made aware of how Caremark would address Moms needs (including delirium and dementia). The level of care had been first class as has the level of communication. All the carers have demonstrated compassion and respect to Mom and I'm kept informed on not just her day to day welfare but also medication food and washing requirements. All of which is vital in enabling me to provide support for the team as they care for Mom. There are too many of the team to mention them all but Sharon has been amazing in developing a relationship whereby Mom has faith in the team and what needs to happen in keeping her safe and well. Also the staff in the office are helpful and informative at all times. Based on my experience I would always recommend Caremark. Thank you for everything you do for my Mom.

The professional and caring service has been wonderful. Mamta and Sandeep are amazing. Without them our life would be much harder. We appreciate all they do and respect them hugely. Thank you for your support

I am happy with the care service I got, they are all very kind to me.

I am amazed at what they can do for me without being asked. Thank you.

The carers themselves are again very professional, extremely caring and within a week had become part of the family. We have had previous carers for mum and to be honest as her daughter, I was a bit concerned, but I didn't need to worry. Using Caremark has made a difference in my mental health as I know mum is being cared for and safe.

Thank you to all your team!

Have had your service for 8 months and am very satisfied with the care I have received. The only suggestion I would make is that all operatives could wear a name badge to help each meeting.

The help has been great. My wife is well satisfied. The staff are here to help, always.

We are very satisfied with Caremark. The carers are very well trained, pleasant and we get to know them. They are punctual and will aways do extras if needed.

I cannot praise the carers highly enough. They are always kind & professional and tender to my every need.

Overall the care that mum has been given has been very good.

Mum has the carer come in to wash & dress her on a morning, I can't thank her enough for all of her hard work she does. Always patient with mum, happy, always smiling, always tidy with her appearance, I don't know what we would do without her. When she is off another carer comes in & also gives good service. Very pleased with Caremark as a company.

We couldn't have asked for better carers, and we will always be thankful for the difference they have made. You are truly special, and we appreciate you more than words can say.

Absolutely shocking care provider. Numerous complaints regarding keeping to agreed visit times but problem continues. No consistency in carers, four different ones in a day, most not qualified to do the task required, i.e. asking what medication was required. Not fit for purpose. Avoid if you care for your family members.

In the past, I have used the services of several care providers and without any hesitation I can say that Caremark Malvern and Worcester are by far the best providers. My carers are very kind and considerate which I appreciate very much. My needs are taken care of and I always feel comfortable and we'll cared for. One other important aspect for me is that I am always able to have a laugh with my carers which after all as they say is the best medicine! Thank you Caremark Team for all you do for me.

They also try to support other family members.

Mum was originally very unsure about having carers. She thought she'd feel that her home wasn't hers. Through the kindness of her care team, she now looks forward to their visits. The care is inconsistently excellent. They are kind and respectful and always looking to improve Mum's quality of life. Thank you!

Overall we are happy with the level of care provided.

This review relates only to my main carer.

The carers who have attended to my wife have been absolutely brilliant, they have taken great care. Been very polite, always on time, and fully focused on the person they are caring for. You couldn't ask for better.