Only the locations & reviews in County Down for Caremark are showing below.
View the details of all 108 locations (with 3043 reviews) owned by Caremark
3 Balloo Place, Bangor BT19 7BP
"Caremark has been very good at looking after my husband. Always so helpful and friendly. It means so much to me to know he his getting the…" Read all 23 reviews
Caremark NI delivers a wide range of homecare services, ranging from respite care and companionship to assistance with personal care. Caremark can also provide care and support with day-to-day domestic activities. The award winning team is passionate… Read more about Caremark NI
Caremark has a Group Review Score of 9.4 (9.403) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.
Thank you very much for your review, Agnes. We are so pleased to hear that your husband has been receiving great care, and that you both enjoy the carers coming in!
Thanks for your review, it is always great to hear that the service that our amazing staff provide is making a positive impact on your lives.
Thankyou so much for your review, we are glad that the service you are experiencing is of high quality and is helping to make a difference in your life to promote independence.
Thanks for your kind review, it is great to hear that the care delivered is excellent. We all love your Dad at Caremark, he is a real character indeed.
Thanks for your kind comments. We are glad you are happy with the care received.
Thank you for your positive feedback. We are so glad that you enjoy our memory cafe and we will certainly look at introducing some exercises to our sessions which would be great fun indeed!
Thank you for your feedback, we are happy that you have had a positive experience with our team. Caremark NI.
Thankyou for your feedback, we are happy to hear that the service we provide is working so well.
Thank you for your review, we really appreciate your feedback and are very glad to hear that your experience of care has made a positive impact. We will, of course, pass on your comments to the relevant team members.
Thank you for your feedback, feedback is very important for us and it is very much appreciated. Your feedback will be sent to the care assistants who went into the home, which I am sure will be much appreciated. Kind regards.
Thank you for your feedback, it is very much appreciated. Your feedback will be sent to the care assistants who went into the home, which I am sure will be much appreciated. I know the care assistants that went into your mother were very fond of her indeed. Kind Regards
Thank you, Jackie, for your kind words. Your positive feedback is so important and much appreciated, and we will pass on your comments to the staff who looked after your mum and I know this will be greatly appreciated.
Thank you, Walter, for your kind words. We always encourage a true reflection of our service and your positive feedback is so important and much appreciated, and we will pass on your comments to the staff who looked after your mother.
We always encourage a true reflection of our service. Points to clarify:
Time falling short - Trust clients are measured for care by the trust as per tasks required. Your mother did not require the allocated time for tasks, Caremark followed trust contractual procedures which is to report this to the CM to review client needs and reduce times. A letter expressing the pressures on the care industry in the home file detailed that call lengths would vary due to the pandemic.
Medication - CSW who attended asked your mother if she had taken her meds, her response was yes, and as the CSW expressed, she was very convincing, this resulted in a medication incident. Caremark identify medication errors and act accordingly by updating the trust and staff would attend retraining.
Our recent RQIA inspection including discussion of this complaint resulting in a clear inspection with no recommendations or requirements.
Value for money - care was completely funded by the trust not privately.
Thank you, Debi, for your kind words. Your positive feedback is so important and much appreciated, and we will pass on your comments to the staff who looked after your Dad. He was indeed a true gent.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark to verify any information. View our terms and conditions. Caremark has a Basic Service – more info.