Home Care Providers Owned by Caremark in Merseyside

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Review
Score(the average from all locations with a review score)

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Caremark Locations in Merseyside (3)

3 Home Care Providers owned by Caremark in Merseyside

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Caremark Liverpool

Unit 1a, Wavertree Boulevard South, Liverpool L7 9PF

9.946 Reviews

"All staff are professional, friendly and keep my mum feeling safe at home. Communication at all times is excellent and my mum is always at..."Read all 46 reviews

Caremark Liverpool is an award-winning home care provider, committed to delivering the very best care service in the city. Home care services are offered to children, adults and the elderly, supporting... Read more

Older Person Care
Younger Adult Care
Children's Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Caremark Wirral

Suite A9, Champions Business Park, Arrowe Brook Road, Wirral CH49 0AB

9.610 Reviews

67 3

"I received a domiciliary care service from April to August for cleaning and support. I found the service to be friendly and professional...."Read all 10 reviews

Caremark Wirral is a leading homecare agency based in the Wirral Peninsula covering Bebington, Birkenhead, Bromborough, Greasby, Heswall, Hoylake, West Kirby and surrounding areas. Caremark Wirral delivers... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Caremark St Helens

17 Waterside Court, St Helens WA9 1UA

9.04 Reviews

3 1

"Caremark currently look after my mother. The care that they provide is professional, compassionate and flexible in in order to provide the..."Read all 4 reviews

Caremark St Helens, where they pride themselves on delivering person-centred care tailored to meet the individual needs of each client, allowing them to continue living independently in their own homes.... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Other home care provider groups you may be interested in

Alcedo Care

Caremark Reviews in Merseyside (60)

9.3

Caremark has a Group Review Score of 9.3 (9.329) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.

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Showing 60 reviews matching selected criteria

Review of Caremark Wirral from Kenneth C (Husband of Client) published on 30 September 2026 Submitted via Postal Card•

Overall Experience

The carers are first class. I would recommend them for their consideration and kindness.

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↩Reply from Partson Mazvaramhaka, Managing Director at Caremark Wirral

Thank you so much for taking the time to leave such a lovely review. We are absolutely thrilled to hear your kind words about our team. Our carers strive every day to provide compassionate, high-quality care, and knowing that their consideration and kindness have made such a positive impact means... Read more

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Review of Caremark Wirral from Thelma M (Client / Service User) published on 28 September 2026 Submitted via Website•

Overall Experience

I received a domiciliary care service from April to August for cleaning and support. I found the service to be friendly and professional. It was a great help to me during a period of change and disruption. Communication with the manager, Amy, was frequent and easy. She phoned to check that I was coping during extremely hot weather. The carer did an excellent job cleaning my home and giving me time to talk. I will be happy to request a service from Caremark in the future.

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↩Reply from Partson Mazvaramhaka, Managing Director at Caremark Wirral

Dear Thema,
Thank you so much for taking the time to leave such a wonderful review. We are absolutely thrilled to hear that our domiciliary care service provided the friendly and professional support you needed during a time of change.

I will be sure to pass your lovely compliments along to Amy... Read more

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Review of Caremark Wirral from Martin H (Husband of Client) published on 19 August 2026 Submitted via Postal Card•

Overall Experience

I have been so happy with the carers from Caremark Wirral. They are kind and know what they are doing. They are the only visiting care company that have arrived on time every day twice a day.

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↩Reply from Amy Johnson, Registered Manager at Caremark Wirral

Thank you so much for this wonderful feedback! We are thrilled to hear how happy you are with our team. Reliability and kindness are very important to us, and I will make sure to pass your kind words on to the carers. Please reach out if you ever need anything else

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Review of Caremark Wirral from Deborah D (Daughter of Client) published on 19 August 2026 Submitted via Postal Card•

Overall Experience

Caremark were the third visiting care company we have used and are by far the best. They send us a weekly rota letting us know who is coming on each day. They are the only ones who have ever turned up on time. They are all professional and caring, and great with Mum.

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↩Reply from Amy Johnson, Registered Manager at Caremark Wirral

Thank you so much for your kind review. We are delighted to hear that you are happy with our service. Being on time and caring for your mum means a lot to us. We will share your lovely feedback with the whole team. Please let us know if you ever need anything else

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Review of Caremark Wirral from B K (Son of Client) published on 24 July 2026 Submitted via Website•

Overall Experience

Mum has been recieving support through Caremark for a few months and from the initial contact Amy and her team have been respectfull and compasionate as they engaged with her and encouraged help with daily tasks, ensuring her falls alarm is being worn, cooking, cleaning and medication.
Her needs have fluctuated over the last few months and Amy has been very responsive in assisting the family to ensure the right levels of care, as well as encouraging mum to accept the help on offer.

I highly recommend Caremark Wirral.

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↩Reply from Partson Mazvaramhaka, Managing Director at Caremark Wirral

Thank you so much for taking the time to share your lovely review.

We are absolutely delighted to hear how well your mum is responding to her care. Amy and the entire team at Caremark Wirral always strive to deliver compassionate, respectful, and flexible support. It is wonderful to know that our... Read more

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Review of Caremark Wirral from Leisha P (Client / Service User) published on 3 June 2026 Submitted via Website•

Overall Experience

Thank you for providing your service to cover shifts at my home. I had a lovely member of staff to support me, who was very helpful, competent, compassionate and lovely company.

I would highly recommend Caremark Wirral and will certainly be using the services again.

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↩Reply from Partson Mazvaramhaka, Managing Director at Caremark Wirral

Thank you for choosing Caremark Wirral and for sharing your wonderful feedback. We are so glad to hear that our staff member provided you with helpful, competent, and compassionate care. We will make sure to share your lovely comments with our team. We look forward to being of service to you again in the future!

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Review of Caremark Wirral from P R (Client / Service User) published on 28 May 2026 Submitted via Postal Card•

Overall Experience

Fantastic, professional & punctual care team. They are always on time & provide wonderful support with my daily routine including cooking, cleaning & managing my medication. They are also brilliant at helping me out, into the community & back home safely. Highly recommended.

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↩Reply from Amy Johnson, Registered Manager at Caremark Wirral

Thank you so much for your incredibly kind words. We are thrilled to hear that our team has been supporting you so well with your daily routine and helping you get out into the community safely. I will make sure to pass this wonderful feedback along to the care team-it will absolutely make their day. Please let us know if there is anything else we can do to assist you.

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Review of Caremark Wirral from Frances W (Daughter of Client) published on 22 May 2026 Submitted via Website•

Overall Experience

Mum has a live in carer. Mum has a tablet that cycles through photos. It was lovely to hear that after only a few days looking after Mum her carer had paid so much attention to Mum that she'd learnt a lot of the family names and faces from the photos. When I visited she was so attentive to Mum, always on hand when needed to offer her care. It's a great reassurance that Mum has someone to look after her throughout the day. Thank you, Amy for organising this for us.

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↩Reply from Amy Johnson, Registered Manager at Caremark Wirral

Thank you so much for your kind and thoughtful words. Were delighted to hear how quickly your mums livein carer connected with her and took the time to learn family names and faces from her photo tablet. Building those personal connections is such an important part of the care we provide, and its... Read more

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No Rating

Review of Caremark Wirral from M K (Client / Service User) published on 18 May 2026 Submitted via Postal Card•

Overall Experience

Carers are friendly and very obliging. Their work is very satisfactory when they are here I feel safe + secure.

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↩Reply from Partson Mazvaramhaka, Managing Director at Caremark Wirral

Hi M.K,

It is wonderful to read your review! Knowing that you find our carers 'very obliging' and that you feel safe and secure is the highest compliment we can receive. We strive to provide the best care possible, and your positive feedback means a lot to us. Thank you

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Review of Caremark Wirral from H K (Daughter of Client) published on 29 April 2026 Submitted via Website•

Overall Experience

Introducing Caremark to support my mum has proved to be one of the best decisions we have ever made. Mum was reluctant to have care at home BUT thanks to Amy & her team mum has relaxed into the services & is once again enjoying living independently.
It is early days BUT I have to say that my mum & the extended family are already feeling the benefits of the care provided. Knowing that there is someone there every day makes life a lot less anxious & stressful.
Communication and information sharing has been straightforward & my mum feels safe.

I genuinely appreciate the care & support that mum receives from Caremark and I can relax knowing that she has excellent care from committed, caring people - my mum has got her "spark" back...

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↩Reply from Partson Mazvaramhaka, Managing Director at Caremark Wirral

H K, thank you so much for your incredibly kind words about our team. It is truly a pleasure caring for your mum and getting to know your family. Knowing that we've brought peace of mind to you means the world to us. We look forward to continuing to support your mother in the comfort of her own home.

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Review of Caremark Liverpool from Heather R (Daughter of Client) published on 20 April 2026 Submitted via Website•

Overall Experience

All staff are professional, friendly and keep my mum feeling safe at home. Communication at all times is excellent and my mum is always at the heart of everything that happens. Every member of staff goes above and beyond, ensuring they know my mum and her routine.

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you so much for your kind words. It means a lot to know your mum feels safe, valued, and well-supported. We're proud of our team for delivering such personalised care and will continue to keep your mum at the heart of everything we do.

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Review of Caremark Liverpool from Gillian H (Friend of Client) published on 9 April 2026 Submitted via Website•

Overall Experience

The care provided has been excellent. From the introduction of the company and the care they provide to the competent carers who take their time to get t know the client. Would highly recommend this company.

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your kind feedback. We're so pleased to hear you've had an excellent experience and that our carers are taking the time to build meaningful relationships.

We really appreciate your recommendation.

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Review of Caremark Liverpool from R W (Mother of Client) published on 9 April 2026 Submitted via Website•

Overall Experience

I really can't recommend Caremark enough, the help they have given to my son is just invaluable. I don't know what we would do without them. All of the carers are just amazing, and my son is so excited and happy to see them, its just so heartwarming to see. Thank you so much Caremark Liverpool, you are the best

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you so much for your lovely review. We're so pleased to hear how happy your son is and that he enjoys seeing our carers - that means everything to us.

Your kind words will be shared with the team. We truly appreciate your trust in us.

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Review of Caremark Liverpool from KokJun C (Stepfather of Client) published on 7 April 2026 Submitted via Website•

Overall Experience

The man staff is reliable and professional , they know what my son needs before they start to look after him. He has read the reviews I gave and care about it but some of the women staff was always come lated and disturbed made me feel stressed ,

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your feedback. We're really pleased to hear that you find our male staff reliable and attentive to your son's needs.
We're very sorry to hear about the lateness of some staff and the stress this has caused. This is not the standard we expect, and we will address this to ensure improvements are made.

Thank you again for helping us improve our service.

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Review of Caremark Liverpool from T I (Son of Client) published on 26 March 2026 Submitted via Website•

Overall Experience

We just returned from a 3 week holiday and Caremark Liverpool enabled is to do this knowing my Mum was safe. Caremark provided extra cover and ensured my Mum had everything she needed and acted as the main point of contact whilst we were away. Many thanks to all the team.

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you so much for your kind review.

We're delighted to hear that you were able to enjoy your holiday with peace of mind, knowing your mum was safe and well supported. It's great to know the additional cover and communication from our team made a difference during your time away.

Your feedback means a lot to us, and we will be sure to share your thanks with the whole team.

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Review of Caremark Liverpool from Nita K (Mother of Client) published on 24 March 2026 Submitted via Website•

Overall Experience

Staffs are professional and experienced. I like the fact that all carers drive saving us a lot in transport. Our experience until now is very good with them. My son likes all the carers coming to support him.

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your kind review, Nita.

We're so pleased to hear your experience has been positive and that your son enjoys the support from our carers. It's great to know the team's professionalism and flexibility are making a difference.

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Review of Caremark Liverpool from H L (Mother of Client) published on 24 March 2026 Submitted via Website•

Overall Experience

Outstanding Service!!!!

Every staff member we have met have been so lovely and truly understanding my son special needs care.

They keep him safe and very well looked after.
My son enjoys days out now with the comfort of friendly happy staff.

I would 100% Recommend CareMark to anyone.

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you so much for your kind review.

We're delighted to hear your son feels safe, happy, and is enjoying his days out with our team. Your recommendation means a lot to us, and we'll be sure to share your lovely feedback with our staff.

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Review of Caremark Liverpool from Caroline H (Mother of Client) published on 24 March 2026 Submitted via Website•

Overall Experience

Having the carers has been great as it enables us to have more quality time with our other child. My son is happy with the carers, fabulous! Would highly recommend. At the start of the care I was untrustworthy and didn't feel comfortable with certain things but with my carers being so comforting I am now completely happy with things like allowing them to have a key to the house.

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your lovely review, Caroline.

We're so pleased our support has made a difference and allowed you more quality time with your family. It's great to hear your son is happy and that you now feel comfortable and confident with our carers.

We really appreciate your recommendation!

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Review of Caremark Liverpool from Fay M (Friend of Client) published on 23 March 2026 Submitted via Website•

Overall Experience

Visited a friend and at the time she was receiving care from this company. I found the staff to be very professional and caring. They treated my friend with so much dignity when providing personal care to her. I would 100% recommend them.

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you, Fay, for your lovely feedback.

We're so pleased to hear you found our team professional and caring, and that your friend was treated with dignity and respect. Your recommendation means a lot to us.

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Review of Caremark Liverpool from M A (Relative of Client) published on 23 March 2026 Submitted via Website•

Overall Experience

The team at Caremark looked after my nan and we're incredibly grateful for the support they gave her. The carers were always kind, patient, and treated her with dignity and respect. It gave our family real peace of mind knowing she was in such good hands. The management team are also very helpful and cooperative with any questions and always respond.Thank you for the care and compassion you showed, we would highly recommend Caremark to anyone looking for quality care.

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↩Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you so much for your kind review, M A.
We're honoured to have supported your nan and are pleased to hear our team provided care with kindness, dignity, and respect. It's wonderful to know we gave your family peace of mind.

Your recommendation means a great deal to us-thank you again.

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Awards / Recognitions (2)

29 May 2026Recipient: Caremark
31 Mar 2022Recipient: Caremark

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