Home Care Providers Owned by Caremark in Merseyside

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Caremark in Merseyside

Caremark Locations in Merseyside (3)

 

3 Home Care Providers owned by Caremark in Merseyside

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Caremark Liverpool

Unit 1a, Wavertree Boulevard South, Liverpool L7 9PF 

9.9 33 reviews
"The Caremark team have been looking after my mum Irene since she came out of hospital a couple of years ago. Because of her complex…"   Read all 33 reviews

Caremark Liverpool offers a Home Care service to adults experiencing a range of vulnerabilities. Their Care and Support Workers offer support to people living in their own home and in need of assistance, guidance, supervision or motivation in any aspect… Read more about Caremark Liverpool

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.90 / hour
Caremark St Helens

17 Waterside Court, St Helens WA9 1UA 

8.7 3 reviews
"Caremark is an excellent care company that provided excellent quality and reliable services. Can't fault.…"   Read all 3 reviews

Caremark St Helens, where they pride themselves on delivering person-centred care tailored to meet the individual needs of each client, allowing them to continue living independently in their own homes. They offer a competitive rate and a comprehensive… Read more about Caremark St Helens

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £25 / hour
  • Live-in Care from £1,575 / week
Caremark Sefton

Birkdale Business Centre, Weld Parade, Weld Road, Southport PR8 2DT 

8.0 13 reviews
"All the staff are absolutely lovely. All are so caring and very friendly. Their visits are the highlight of my day. Thank you so much.…"   Read all 13 reviews

Caremark Sefton aims to offers a professional but personal home care service that allows people to continue living in their own homes independently. The compassionate and skilled team go above and beyond to ensure that people who need support can… Read more about Caremark Sefton

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £25 / hour
Other Home Care Groups you may be interested in:
CHD Care at Home - Southwest Surrey, Godalming
CHD Living Ltd
Alcedo Care Workington, Workington
Alcedo Care

Caremark Reviews in Merseyside (49)

9.4
Caremark has a Group Review Score of 9.4 (9.384) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.

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Review of

Caremark Liverpool

from Suzanne B (Daughter of Client) published on 25 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Caremark team have been looking after my mum Irene since she came out of hospital a couple of years ago. Because of her complex physical needs she has carers coming to help her 5 times a day. They are an exceptional team. The carers have enabled mum to keep her independence in her own home and they
work with compassion, warmth and kindness. They go above and beyond their roles and have absolutely made mums life so much easier. The company is also incredibly easy to deal with, the staff are always available to talk and the director seems to run his business with the same compassion that his teams do. We are eternally grateful for all their hard work and would highly recommend Caremark to anyone.

Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you so much for your lovely review. We're honoured to support your mum and thrilled to hear our team has made such a positive difference. Your kind words mean a lot to us all.- The Caremark Liverpool Team

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Review of

Caremark St Helens

from Vincent W (Brother of Client) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark is an excellent care company that provided excellent quality and reliable services. Can't fault.

Reply from Inoka Abeysinghe, Managing Director at Caremark St Helens

I would like to extend my sincere gratitude for your lovely review. Here at Caremark, we pride ourselves on delivering only the best person-centred care, meticulously tailored to the individual needs of each client. Your positive feedback truly means a lot to us and serves as a testament to the dedication and hard work of our team. It is always rewarding to hear that our efforts are making a meaningful difference in the lives of those we care for.Thank you once again for taking the time to share your experience. Your kind words motivate us to continue striving for excellence in all that we do.

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Review of

Caremark Liverpool

from F J (Wife of Client) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care that my husband is receiving. The carers are very professional, kind and understanding. I have every confidence in them to keep my husband safe and comfortable. They are always mindful of his needs.
On the occasions I have had dealings with the staff, they have always
been professional, understanding and helpful.

Reply from Sarah Crease, Care Manager at Caremark Liverpool

Thank you for your kind feedback. We're pleased to hear you're happy with the care and professionalism of our team. We're always here to support you and your husband.

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Review of

Caremark St Helens

from Colin M (Son-in-law of Client) published on 15 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Following on from a conversation with my mother-in-law & her Daughter everybody appears pleased with all work carried out to date. Both her daughter and I both feel that work/cleaning of the more communal areas would be better for my mother-in-law rather than sorting out bedrooms/cupboards etc . Much
prefer focus to be on Kitchen,Lounge, Hal,Stairs & Landing and Bathroom.

Reply from Kelly Conway, Manager at Caremark St Helens

Thank you for your review. We will inform our care assistant that we need to focus on the communal area's. Please don't hesitate to call us if you have any concerns with the domestic support your mother in law receiving.

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Review of

Caremark St Helens

from Michelle S (Daughter of Client) published on 14 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing care and understanding, I was at a loss of who to choose, however I couldn't have chosen better, so reliable and caring, even arrive early sometimes, but still stays until the official time, with no extra charge,, so I fully recommend Caremark without any hesitation, absolutely 5*
all round service,

Reply from Kelly Conway, Manager at Caremark St Helens

Thank you for your lovely review. Please don't hesitate to call us if you have any concerns with the service delivery.

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Review of

Caremark Liverpool

from K J (Client) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care and support has been very helpful to me for five or six months. The staff sort out any small problems. As I am partially deaf, I do have communication problems which are embarassing sometimes. A couple of carers are not very patient if this happens. The carers are usually very good and cheer
me up.

Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your feedback. We're glad our care has been helpful and that our carers brighten your day. We're sorry to hear about your communication challenges and will address this to ensure all carers are patient and supportive.

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Review of

Caremark Liverpool

from David R (Son of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

hi I'm a full-time carer for my disabled mother who is 95 ive been with caremark for a few years now the nurses have been a great help for my mother they are a credit to their profession.The nurses are punctual and have a friendly nature and also have a laugh with my mother their standard of work is
excellent the staff are very good as well as they have sorted all the problems ive had which is a great help to me as i know i can trust in their support.i am happy i choose caremark and would highly recommend to my family and friends.Any problems i have i can phone the office and the staff listen and help you to their best ability

Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your wonderful review! We're so glad to hear our team has been a great support for both you and your mother. It's lovely to know our carers bring comfort, laughter, and excellent care. Your trust and recommendation mean a lot to us!

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Review of

Caremark Liverpool

from C H (Wife of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's coming upto a year that we have been with Caremark. Overall really satisfied with the service they provide. The carers are always on time friendly, professional, caring & will adapt to the individuals needs.
The management/ office team respond really well to any queries & are always professional
& pleasant.
I would highly recommend Caremark!

Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your kind words! We're so pleased you're happy with our service and that our carers and office team have met your expectations. Your recommendation means a lot to us!

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Review of

Caremark Liverpool

from Jill S (Daughter of Client) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homecare workers look after my mum brilliantly, and she can be difficult.
The workers are very patient with her and take time to talk to her.
The management team are always aware of problems and deal with efficiently and quickly.

Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you! We're so pleased to hear our team is providing your mum with the care and patience she deserves. Your kind words mean a lot to us. If you ever need anything, we're here to help!

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Review of

Caremark Liverpool

from Clare C (Sister of Client) published on 26 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We switched care agencies to Caremark recently. The high standard of care was noticeable from day one. The staff are reliable, punctual, caring, companionate and always turn up with a great positive attitude.
Any questions or queries are also answered promptly by the office staff.
It has made a
massive difference to not only my brother's well being but to the whole family, knowing he is getting the care he needs.

Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your kind words. I will ensure they are passed on to the team.

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Review of

Caremark Liverpool

from M R (Son of Client) published on 18 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother feels safe happy and cared for. The carers are professional whilst making her feel comfortable and able to say what she likes and dislikes and what she would like to do. They have enabled her to stay in her own home.

Reply from Sarah Crease, Registered Care Manager at Caremark Liverpool

Thank you for your wonderful review. I will ensure all the carers that support your mum are made aware of your lovely comments.

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Review of

Caremark Liverpool

from Colin W (Son of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark had such a positive impact on my dad during his end-of-life care. Our family will be forever grateful for the care, compassion, attentiveness and humour shown by all the care team. Nothing but praise for our Caremark experience.

Reply from Sarah Crease, Care Manager at Caremark Liverpool

Thank you very much for your wonderful review. I will ensure all staff are informed of how happy you were with them.

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Review of

Caremark Liverpool

from John M (Son of Client) published on 15 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For over a year, now, Caremark has provided invaluable assistance with regular visits to my mum (89), who is living independently. Carers really go out of their way to ensure that all of Mum's needs are seen to, are very friendly, extremely professional and patient and always very helpful in keeping
me updated on any developments. They are also very understanding of Mum's evolving needs and experienced in providing the needed support. I can highly recommend Caremark to those needing support for elderly parents. They have also been a huge support to me.

Reply from Sarah Crease, Care Manager at Caremark Liverpool

Thank you John, your wonderful review is much appreciated.

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Review of

Caremark Liverpool

from L H (Cousin of Client) published on 6 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Caremark Liverpool go above and beyond for their clients. They have been a huge help in supporting my cousin and her individual needs. They have made her life a lot easier and give her the support she currently needs.

Reply from Sarah Crease, Care Manager at Caremark Liverpool

Thank you so much for your kind words, we are so pleased your cousin is happy and feeling supported.

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Review of

Caremark Sefton

from Eileen C (Client) assisted by family/friend published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are absolutely lovely. All are so caring and very friendly. Their visits are the highlight of my day. Thank you so much.

Reply from Ruth Pye, Registered Manager at Caremark Sefton

Thank you for the lovely review, we are so pleased you enjoy the visits.

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Review of

Caremark Sefton

from B T (Client) published on 30 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the care I receive from my carers. I recommend your service to my friends.

Reply from Ruth Pye, Registered Manager at Caremark Sefton

Thank you for your lovely response. It's great to hear that you are pleased with the service Caremark (Sefton) has provided you with. Thank you from all the team.

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Review of

Caremark Sefton

from P L (Client) published on 30 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a user, I have been very pleased with all care and continuation I have received.

Reply from Ruth Pye, Registered Manager at Caremark Sefton

Many thanks for your kind words; it's our pleasure and privilege to be a small part of your life.

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Review of

Caremark Sefton

from Joan M (Daughter of Client) published on 17 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have asked for more friendly and caring people to look after my dad because I know they care. They were there for all of us right up to the end of his life.
I have recommended them to lots of friends and family

Reply from Ruth Pye, Registered Manager at Caremark Sefton

This means so much, thank you for taking the time and sharing this feedback. It was our pleasure to support you all, thank you for being such a help throughout, we could not have done it without you. Thank you for your trust in Caremark Sefton.

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Review of

Caremark Sefton

from Joanne F (Daughter of Client) published on 16 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved to Caremark (Sefton) from another company, we couldn’t be happier. All the carers are lovely!
They are reliable, stay the duration of time booked and do many tasks while there.
They definitely have Dad's best interests at heart and raise any health or welfare concerns immediately.
The
office manager is very helpful and always only a text away if needed.
We have used Caremark (Sefton) for many years now and highly recommend them.

Reply from Ruth Pye, Registered Manager at Caremark Sefton

Thank you very much, reviews like this always make our day and we'll make sure to pass on your lovely feedback to the Carers involved!

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Review of

Caremark Sefton

from Alan W (Son of Client) published on 16 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used Caremark (Sefton) for well over a year and always had a wonderful service from the super team there. They’re always so friendly and responsive and they made a real effort to befriend my mum and brighten her day.

Reply from Ruth Pye, Registered Manager at Caremark Sefton

Thank you so much Alan, knowing that we are making a difference is the reason we do this job, so really appreciate your lovely feedback.

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