Home Care Providers Owned by Caremark in Surrey

Caremark staff have been kind, approachable, understanding, knowledgeable and proactive in helping both Mary and her family with her challenges. We are very happy with the service we have received so far.

She is already missing all the carers who looked after mum with such kindness

Reliable and trustworthy.

I'm really happy with the carers that come to look after me, nothing is to much trouble they do everything I ask them to do. They always have a smile on their faces, very willing to do what I ask them to do.

We have been using the service to provide personal care for my dad since mid july 2026 and are delighted with the service. The staff are very professional and kind, all the support and admin staff are excellent. All of the carers who have attended so far have been professional and courteous and looked after my dad's needs exceptionally well; he is particularly fond of Manjinder as he enjoys her cheerful conversation whilst she works. I would highly recommend Caremark Spelthorne and Surrey

I am very happy with the help and service the carers provide to my partner. They are always cheerful, pay attention to what needs to be done and take care of cleanliness. I couldn't fault them. Thank you so much!

Raquel managed the implementation of live-in care for my father. She set up appropriate care facilities. At all times she was extremely supportive and caring. Things didn't really go to plan because my father had multiple infections and had to spend extended periods in hospital during which time he became overall rather weaker. However Raquel visited my father in hospital several times and kept me updated with information that she was able to obtain. I can't speak highly enough for her caring approach and her commitment. Thanks to her and her colleagues.

I don't feel rushed and they let me do as much as I can.

Very caring staff. Sometimes too caring & should make Ian do more for himself and not just be waited on.

Good, really pleased, all round much better than previous agency.

Most of the carers were very gentle and caring. Very friendly and cheerful. And did their job to the best of their ability.

The ladies who support me are very friendly, professional and care about how I like my support. The 'office staff' are also very friendly and attentive. I have no negative experiences to share. Caremark are, by far, the best care company I have needed to use.

I am often here on weekday mornings when the girls come to do Cheryl's personal care. They are all lovely and polite and professional with the care to Cheryl. They always say hello to me too and again are very polite.

Very happy with the service provided. All team members are nice, polite and helpful. Only need a 30 minute call each day for my 92 year old mother, and even if it's just a social chat and making sure she's well, this is definitely worth it. We do have a couple of very good regulars that mum gets on extremely well with. I would certainly recommend Caremark.

I am very happy with the care and support I receive from Caremark. The carers are always kind, patient, respectful, and professional. They treat me with dignity and always make sure I am comfortable and well cared for. Their kindness and support have made a big difference to my daily life, helping me to remain independent in my own home. I would hapily recommend Caremark to anyone looking homecare.

My difficult sister is a client of Caremark and receives 3 visits per day. My sister has a hoarding, self neglect and binge alcohol drinking problem and a bit of Dementia thrown in the mix. Each of these issues are difficult to manage by family, as we all live quite a distance away. We therefore have to rely on the care staff on a day to day basis to make sure my sister is safe. It amazes me how well they do it. We had a potential problem recently which the carer highlighted, took positive action and prevented a probable hospital visit. I thank the carer and the team for this action and the care given every day. Thank you Caremark.

We have been with caremark several months. Carers are professional and well trained. My mother needs double up care 3 times a day and Caremark provides this, with a few consistent carers who rotate so they get to know mum and her care needs well. They are always on time and we get the times we request, not what we are given. Management are excellent and efficient with prompt replies to emails, and can cover last minute changes at short notice. Would definitely recommend to others.

From becoming a Caremark patient, I have been extremely happy with the care I am receiving. Often the carers anticipate and deal with a potential difficulty before I have identified it myself. Most importantly the carers have a sense of humour.

Rohit & the Caremark team helped my dad twice a day. They were always there to support his needs with a smile. Very professional & polite. My dad struggled with his condition (Aphasia), which meant he couldn't speak. I think the most important aspect of the care he received was the dignity he was treated with. I will always be grateful for that.

David is very happy with the care he is receiving from the Caremark team. Always courteous, prompt, professional and friendly superbly managed.