Home Care Provider Owned by Caremark in East Riding of Yorkshire

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Caremark in East Riding of Yorkshire

Caremark Locations in East Riding of Yorkshire (1)

 

1 Home Care Provider owned by Caremark in East Riding of Yorkshire

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Caremark Hull, East Riding, York, Selby & North Lincolnshire

4 Priory Court, Saxon Way, Hessle HU13 9PB 

9.4 142 reviews
"Excellent care package & reliable with regard to care call times, 2 reg carers provided care calls with efficiency and respect to my mu…"   Read all 142 reviews

Caremark Hull, East Riding, York, Selby and North Lincolnshire provides high-quality home care to children and vulnerable adults aged 18 and over living in Hull, East Riding, York, Selby and North Lincolnshire area. Employing over 280 compassionate,… Read more about Caremark Hull, East Riding, York, Selby & North Lincolnshire

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £33.08 / hour
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Caremark Reviews in East Riding of Yorkshire (142)

9.4
Caremark has a Group Review Score of 9.4 (9.384) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.

Overall Experience

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Janet F (Daughter of Client) published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care package & reliable with regard to care call times, 2 reg carers provided care calls with efficiency and respect to my mum.

Reply from Leja Sleiniute, Social Media and Marketing Coordinator at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care team. Kind regards.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Andy T (Son of Client) published on 31 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has received excellent care and has been treated with dignity & respect at all times. The team of carers involved are unfailingly kind and bring a positive & at times humerous approach which helps lift Mum's mood and makes a real difference to her day. The care service is well organised and responsive
and communication is very clear and effetive. I have no hesitation in recommending Caremark to others.

Reply from Leja Sleiniute, Social Media and Marketing Coordinator at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care team. Kind regards.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Eileen U (Wife of Client) published on 18 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had your carers since the end of March. Their care has been first class and they have become part of the family.

Reply from Leja Sleiniute, Social Media and Marketing Coordinator at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care team. We will pass these lovely comments to the carers. Kind regards.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Ian W (Son of Client) published on 24 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company provided excellent care to our late father, enabling to remain in his home until he passed away peacefully at home in February 2025. All the carers were very caring, friendly, supportive to our father & his partner & looked after him for several months until he died. They nursed him at
home in a hospital bed, visiting 3-4 times a day & gave all cares including pressure-area care & met all his hygiene & daily needs. We couldn't fault them,
Thank you to all the carers who visited.

Reply from Leja Sleiniute, Social Media and Marketing Coordinator at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care team. Please don't hesitate to get in touch if you need any further support in the future - we're always here to help. Regards.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Tracey P (Daughter of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark have taken care of Mum for 3 years since she had a stroke which left her paralysed from the waist down.
We have been very lucky to have the same regular carers which has made a big difference to Mum as she feels not only safe and secure but looks forward to their visits.


We lost Dad last

year, and although he did not need care, he loved their visits as they cheered up their day!


Thank you to Caremark team, not only are you making a difference to Mum but to all of the family as we know Mum is in safe, receiving a high level of care and the team are a positive in her life!

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care team. Please don't hesitate to get in touch if you need any further support in the future - we're always here to help. Regards,

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from N T (Daughter of Client) published on 28 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark could not have been more helpful, friendly and professional when dealing with them for the short term care they gave my 86 year old mum when she was unable to use her right hand for 3 weeks due to an operation. The service was excellent and I wouldn't hesitate to recommend them to anyone!

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care team. Please don't hesitate to get in touch if you need any further support in the future - we're always here to help. Regards

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Leanne J (Daughter of Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had homecare for my dad for around 8/10 years. Was previously with other companies and was not happy with the service dad was getting. I've heard of Caremark as I've worked in the care industry myself and I have only heard good reports about Caremark. I was worried about dad coming home after
20 weeks in hospital and rehabilitation. I am so so glad I managed to get Caremark in, they've have been an absolute god send to my dads life and my own life. I feel at ease knowing my dad is now finally getting the best care he deserves. The carers are absolutely amazing I can't thank the carers and Caremark enough I mean that from the bottom of my heart. Your team are amazing and I'm so happy that I got Caremark in. I would highly recommend Caremark to anyone, I really appreciate everything you have all done especially Nathan and Yvette always going above and beyond and very caring towards my dad. Fantastic Carers, Fantastic Team and Fantastic Homecare Company. Thank You Caremark

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care team.Please don't hesitate to get in touch if you need any further support in the future - we're always here to help.Regards,Daniel

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from J B (Husband of Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's carers still give her above and beyond care and I would highly recommend them ,they are thoughtful and helpful and do there best to get here on time and even if required earlier they try to help out

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our care team.At Caremark East Riding, we take great pride in delivering compassionate, reliable, and person-centred care. Feedback like yours not only motivates our team but also reassures us that we're making a real difference in people's lives.Please don't hesitate to get in touch if you need any further support in the future - we're always here to help.Regards,Daniel

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from J R (Daughter-in-law of Client) published on 1 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I would not recommend CareMark as a care provider as their level of service is inconsistent and due to this, it does not always meet all my mother in laws needs. All specific examples are fed back directly to Caremark.
Sadly there are only ever minimal changes made following our feedback.

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you for your feedback - we're sorry to hear about your experience. We take concerns seriously and strive to improve wherever possible. If you'd like to discuss your concerns, please don't hesitate to get in touch with our office directly at eastriding@caremark.co.uk or by calling 01482 579579.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Karen M (Wife of Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Prompt, reliable, the carers are kind and do the job. They have shown my husband respect and dignity, cannot fault them.

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Thank you for your recent review and kind words, I am pleased you are overall happy with the care and services provided.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Dave S (Son of Client) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing team in Hull. They cared for my mum for 12 months, visiting each day to help her with food and to give her a bit of company. Staff were very professional and friendly. Thank you to them all. Further to the carers, the office staff were very helpful with no request too difficult. Thank you
Caremark!

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Many thanks for review, and kind words regarding the care team.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Bryan M (Client) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had Caremark services for the last 10 days. I found them very caring. They do a marvellous job and treated me with dignity.

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

You're very welcome! We truly appreciate your feedback and support. Let us know if there's anything else we can do for you!

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Christine D (Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I have only been with Caremark for a short time, I cannot find fault with the care I have received. All the carers who have been to me, have been exceptionally caring, friendly and helpful, nothing is too much trouble for them especially my regular carer. The only concern I have is that I would
prefer an earlier call, ideally I would like 9.00am for my call as 10.50/11.00am is rather late for a get up call but it is what it is. Other than that I have no other concerns and I am highly satisfied.

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

You're very welcome! We truly appreciate your feedback and support. Let us know if there's anything else we can do for you!

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Debra L (Client) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The two regular carers I have are excellent. They go above and beyond with their care. When they are off, the carers are unreliable, they turn up way passed my original times and do not care as well.

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

You're very welcome! We truly appreciate your feedback and support. Let us know if there's anything else we can do for you!

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Kathleen W (Son of Client) assisted by family/friend published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided, however, having to travel extensively, times were varied and costs very high compared to a more local provider.

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

You're very welcome! We truly appreciate your feedback and support. Let us know if there's anything else we can do for you!

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from Paul G (Son of Client) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She has been using Caremark for the last 3 months and I am delighted with the service given by her helpers.

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Many thanks for the review, I am pleased you are happy with the services being delivered and provided by my team.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from C D (Client) published on 29 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely team of carers. Friendly helpful and considerate. However sometimes I feel short-changed because one carer does not always stay for the length of time I am paying for. Most carers ask if there is anything else I need before leaving but she doesn't.

Reply from Daniel Rhodes, Managing Director at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Many thanks for your feedback and kind words. I will arrange for a member of the team to call you to discuss the issue raised, and we can hopefully rectify this for you.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from M S (Client) assisted by family/friend published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank my carers enough they are kind, very helpful, and patient with me, well-mannered, and know what they need to do. They both are very nice, my only concern is when they don't come here the carers that come, as very nice as they are, are not sure of my medication and I have had to help with
it but overall perfect.

Reply from Daniel Rhodes, Managing Director at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Many thanks for the review, I am pleased you are happy with the services provided.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from E S (Client) assisted by family/friend published on 21 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are always kind and do what I ask them to do, such as help wash me or help me to the commode.

Reply from Daniel Rhodes, Care Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Many thanks for your review, much appreciated. - Managing Director.

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Review of

Caremark Hull, East Riding, York, Selby & North Lincolnshire

from A H (Client) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all the carers very nice and I get on well with them all!

Reply from Daniel Rhodes, Deputy Manager at Caremark Hull, East Riding, York, Selby & North Lincolnshire

Many thanks for the review, I am pleased you are happy with our care staff and services!

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Awards / Recognitions (1)

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