Home Care Provider Owned by Caremark in Norfolk

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Caremark in Norfolk

Caremark Locations in Norfolk (1)

 

1 Home Care Provider owned by Caremark in Norfolk

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Caremark Norwich

147 Yarmouth Road, Norwich NR7 0SA 

7.3 12 reviews
"We find the carers are very good, kind and compassionate, considering my husband can be very challenging at times. They are very patient…"   Read all 12 reviews

Caremark Norwich have an excellent reputation as a home care agency, providing a professional person-centred approach to those that prefer to receive care and support in their own home. An accredited care provider for Norfolk County Council and the… Read more about Caremark Norwich

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Caremark Reviews in Norfolk (12)

9.4
Caremark has a Group Review Score of 9.4 (9.389) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.

Overall Experience

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Date Published

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11
Review of

Caremark Norwich

from Janet F (Wife of Client) published on 18 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the carers are very good, kind and compassionate, considering my husband can be very challenging at times. They are very patient and calming for him. Management always very helpful.

Reply from Vicki Morter, Business Support Administrator at Caremark Norwich

Thank you for taking the time to review our service. Our team are happy to hear your lovely comments and we hope to continue fulfilling your husband's care needs.


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Review of

Caremark Norwich

from A B (Client) published on 21 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm a relatively new client. My usual carer is competent and very good at working out with me when I need. I've been on my own for thirty years, so that's not straightforward. She has had to miss the odd at, but there's always been a replacement, a great relief.

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Review of

Caremark Norwich

from A A (Client) published on 10 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased with the service I have received from Caremark (Norwich). The office arrangements have been efficiently organised and I have been treated courteously. The carers have been good - efficient, sociable and with an interesting range of backgrounds. I have especially enjoyed meeting
the carers from abroad, who have offered a different background and experiences. I have come to the conclusion that the work of the carers is very much misunderstood and undervalued by the general public. Without their work society would disintegrate.

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Review of

Caremark Norwich

from H W (Client) published on 10 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Everything is satisfactory.

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Review of

Caremark Norwich

from Darren B (Client) published on 15 February 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The review went well. The person in question listened to what my needs were to ensure I receive the care and support I need.

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Review of

Caremark Norwich

from R D (Client) published on 8 January 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to review needs for care. Very pleasant lady.

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Review of

Caremark Norwich

from Natasha H (Client) published on 8 January 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark has been a blessing for me. They have helped me to keep the home clean and get the children to school. All of this could not be done without their help.

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Review of

Caremark Norwich

from Eric S (Client) published on 23 November 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Review went well. I feel my needs were listened to and was polite.

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Review of

Caremark Norwich

from M L (Brother-in-law of Client) published on 2 March 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers arrive on time, very punctual.
The carers have always got the client's best interests at heart.
The carers have very good experience.

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Review of

Caremark Norwich

from F P (Client) published on 8 September 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fairly good care.

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Review of

Caremark Norwich

from R S (Son of Client) published on 12 August 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care, especially 'good' care for my parents was very difficult to find and ofter several times of trying, cancelled our previous company and after several meetings with various companies and decided to employ Caremark in Norwich to take on the task. To keep things as simple as possible both my parents
have dementia so it makes caring even more difficult.
After a few settling in concerns, which were quickly rectified, Caremark has so far been the best in what I want for my parents. They have been in charge of the care package for several months now and constantly try to monitor and take control of any issues that arise. Thank goodness we have people who care and want to help the elderly, it certainly makes my life easier.

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Review of

Caremark Norwich

from A K (Client) published on 11 August 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who visit are brilliant, they're very professional while being warm, caring and compassionate. They always warm to the highest standards and nothing is ever too much trouble. A rota is sent each week so I know who will be coming and when. I'm only in my 30's but the carers don't ever make
me feel I am any different from a normal 30 year old which is lovely.

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Awards / Recognitions (1)

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