Caremark in Hampshire | 5 Home Care Providers

Review of
Caremark Southampton
from Margaret E (Client) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

You have wonderful carers, very pleasant and come out in all weathers. Very helpful and cheerful, I could not do without them. Loving and big-hearted, and always make sure that I am comfortable. Thank you.

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Review of
Caremark Southampton
from J H (Client) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

Efficient and helpful service provided.

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Review of
Caremark Southampton
from E S (Daughter of Client) published on 29 December 2025 Submitted via Website • Report

Overall Experience

Caremark staff visit my mother daily in the morning. She is a very proud lady and the staff fully respect, and support, her wish to be as independent as possible. Mum finds all the staff friendly and professional. From my point of view, it is reassuring to know that she is being cared for by empathetic

carers who take her wishes into account, but always provide essential care for her.

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Review of
Caremark Southampton
from S R (Son of Client) published on 23 December 2025 Submitted via Website • Report

Overall Experience

Caremark are overall on the 'higher end' of quality care management in my opinion.
After some 'teething' problems, they have in recent months greatly improved their service by listening to my concerns about promptness of attending at the agreed times and also having only the same 3/4 regular carers

attending to Mum.
She feels this helps her to build a 'rapport ' with them and a bond of trust,which is important.
The carers are all attentive and polite, however some need reminding about duty of care to patient as for example, being aware and close by of her walking down the stairs, rather than just rushing off to make her a cup of tea !
However a lot has improved and therefore a 9 out of 10 overall . Well done

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Review of
Caremark Surrey Heath & Rushmoor
from D W (Daughter of Client) published on 5 December 2025 Submitted via Website • Report

Overall Experience

Katey, Ginny and Ester are extremely helpful, nothing is too much trouble, they will do anything to help. Mum's carers have become like family to her and look after her with a lot of care and understanding.

Reply from Devang Amin, Managing Director at Caremark Surrey Heath & RushmoorThank you for your really kind positive feedback. It all starts from the top management team. I am glad that my team understands the core values that we set.

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Review of
Caremark Winchester & Eastleigh
from D D (Wife of Client) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

The carers who come to shower my husband have always been punctual, gentle with him, polite and tidy.

Reply from Bishal Gurung, Managing Director at Caremark Winchester & EastleighThis feedback means a lot to us and we will continue to provide the quality care. We will pass this feedback to your carer.

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Review of
Caremark Winchester & Eastleigh
from P L (Client) assisted by family/friend published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

We have used other care companies, but have found Care Mark to be the most accommodating. Our carer being cheerful and enthusiastic, she has quickly established herself as a real asset to both my self and to your company. She is friendly, kind and is happy to work to my personal routine. Thank you!

Reply from Bishal Gurung, Joint Managing Director at Caremark Winchester & EastleighThank you very much for your feedback. We will pass this positive response to your carer.

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Review of
Caremark Surrey Heath & Rushmoor
from Jane G (Daughter-in-law of Client) published on 14 November 2025 Submitted via Website • Report

Overall Experience

Caremark buddies are always there
They take their time and show they care
Always there at the end of the phone and helping Mum on and of her throne
She couldn't ask for a better team
Who are always there on the scene
And when it's time to rest her head
Then they will always put her to bed
So

thank you Caremark you've done her proud
And you really stand out
from the rest of the crowd

Reply from Devang Amin, Managing Director at Caremark Surrey Heath & RushmoorThank you for your heart felt words. A great review!!!! Once again thank you so much for taking the time to leave us five star review. It pushes us to do even better.
Regards,

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Review of
Caremark Test Valley
from Ange M (Daughter of Client) published on 14 October 2025 Submitted via Website • Report

Overall Experience

Having never had any dealing with any caring service in the past - the outstanding service we have had from Caremark is second to none.
Mum is treated with the respect and care that any older person deserves. She has had a few carers and all have been polite, professional, kind and respectful. She

is now settled with one carer which allows a rapport to be built up making her carer a friend as much as a support service.
Caremark is well run I have never had any concerns about the care they provide to my Mum, very easy to correspond with. Compared to other similar services in the area very competitive and reasonably priced.

Reply from Deanne Ingram, Care Manager at Caremark Test ValleyHello Ange We would like to thank you for your kind words. It is always a pleasure to care for your mum and we will endeavour to keep the high standards you have become accustomed to, going forward. Thank you again from all of us at Caremark Test Valley

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Review of
Caremark Winchester & Eastleigh
from P R (Daughter of Client) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

Reliable company, carers friendly and quick thinking. Able to cover waking nights at last min. Would highly recommend.

Reply from Bishal Gurung, Joint Managing Director at Caremark Winchester & EastleighThank you very much for your review. I will convey the message to the carers and the office team. We are glad that we were able to help you and your family when needed. Thank you.

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Review of
Caremark Basingstoke & Deane
from D S (Son of Client) published on 2 July 2025 Submitted via Website • Report

Overall Experience

Caremark has been a great support to us, and we would highly recommend their services without hesitation. We found them to be incredibly flexible, consistent, and very understanding, particularly when we needed to take breaks from providing care. They always managed to support all our requirements,

ensuring that my mother's needs were consistently met.

Beyond their professional capabilities, the Caremark team was always very approachable and caring during their visits. They often took the time to chat with my mother, which made a significant positive difference in her day. Their compassionate approach and reliability have made them invaluable to us.

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Review of
Caremark Basingstoke & Deane
from Ethna F (Client) published on 19 June 2025 Submitted via Website • Report

Overall Experience

I have been with Caremark Basingstoke and Deane for 18 months and cannot speak highly enough of the superb service I have received.
The Manager and her office support, in my opinion, strive for excellence as it is clear the Team of Carers are well trained.

They manage their time with great efficiency

and nothing is too much for them.

They have shown total respect throughout and I look forward to seeing each and everyone of them.

Reply from Kerry Dyson, Managing Director at Caremark Basingstoke & DeaneThanks for your review. I know I speak for the team when I say it's been a pleasure to help and support you and always good for the team to hear how much their hard work and effort is appreciated.

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Review of
Caremark Winchester & Eastleigh
from L C (Daughter of Client) published on 13 June 2025 Submitted via Website • Report

Overall Experience

My father was anxious and embarrassed about having carers. He said he could manage well enough by himself.
After a very short time of having regular carers come in, in the morning to start his day, for half an hour, it's now the best thing he's ever done. Thank you so much

Reply from Dr. Bishal Gurung, Joint Managing Director at Caremark Winchester & EastleighThank you so much for your amazing review. We are glad that we have been able to provide the necessary support to your father for his independence and we will continue to maintain the standards of our care and support.

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Review of
Caremark Surrey Heath & Rushmoor
from J O (Client) published on 4 April 2025 Submitted via Website • Report

Overall Experience

I have always had amazing support and care from my carers. They are always so very kind, treat me with the upmost dignity and take all my needs into account. Always respectful, conscientious,
and cheerful. They always know if I am not quite myself, but somehow manage to cheer me up by the end of my

call.
The management team are always very supportive and help at the drop of a hat. Whether this is just to have a reassuring chat or to be present at official meetings. They always go that extra mile.

Reply from Devang Amin, Managing Director at Caremark Surrey Heath & RushmoorThank you. Feedback like this makes us even stronger and brings even more energy in my team to go an extra mile. This amazing review about our carers brings the satisfaction in what we do. To know we have made a such a difference is the reason we are in care. Once again we want to thank you for putting your trust in us.

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Review of
Caremark Surrey Heath & Rushmoor
from Alison F (Daughter of Client) published on 17 March 2025 Submitted via Website • Report

Overall Experience

My Father received excellent care from care mark.Nothing was too much trouble.I had to call them out at the weekend and they arrived quickly.My father needed extra visits due to lack of mobility, which was arranged that day.Later he needed 24 hour care which commenced in 2 hours.

Reply from Devang Amin, Managing Director at Caremark Surrey Heath & RushmoorThank you for your kind feedback. Nothing is more satisfiying than knowing our service user appreciating the hard work that we put in. Your positive feedback gives us even more energy to do it even better. We shall continue providing outstanding care for all our customers.

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Review of
Caremark Surrey Heath & Rushmoor
from A K (Client) published on 25 February 2025 Submitted via Website • Report

Overall Experience

Some of the members of this branch are absolute gems, very kind people and very supportive, and have helped me a lot in difficult times which I will always be grateful for and the reason why I'm giving this 2 stars instead of 1, it really does feel like there are people in this organisation that are

at least trying their best to make a difference. But on the whole? Unfortunately, it has gone massively downhill.
They seem to be concerned with profit and "efficiency" more than anything else. It feels like I'm very low on their priority list due to the fact I'm not a private client, and considering I'm bedridden with a severe chronic illness, it's not a nice feeling to have when you're relying so heavily on them. As such, I really feel like just a number to them. This is not a care agency that puts their clients first, this is first and foremost about the money. 1000 character limit for a review is not enough to go into any further detail unfortunately.

Reply from Devang Amin, Managing Director at Caremark Surrey Heath & RushmoorI am really sorry to hear about your recent experiences. I can assure you that we do not keep any differences amongst our service users. We have always ensure right support and care is delivered at all times without any compromise. Your feed back is really important to us and I shall ensure any disagreement you may have gets addressed asap. My team is always available for you to get in touch and raise any concerns or issues you may have. My team will ensure to come and see you so that difference can be ironed out. I am positive that your opinion will change following our meeting.

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Review of
Caremark Winchester & Eastleigh
from S L (Client) assisted by family/friend published on 12 August 2024 Submitted via Postal Card • Report

Overall Experience

The carers have been helping me to live independently. They have been very helpful, in me trying to adapt to organising my flat, keeping it tidy and clean, and cooking and shopping.
Thank you to the carers.

Reply from Bishal Gurung, MD at Caremark Winchester & EastleighThank you very much for your kind feedback. We are glad to hear that carers are able to meet and assist with your needs. I will convey the message to the carers.

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Review of
Caremark Southampton
from M K (Client) assisted by family/friend published on 12 July 2024 Submitted via Postal Card • Report

Overall Experience

They are doing a very good job. Caremark is providing very good care and support. Whenever we ask for any changes and make some arrangements then Caremark does that very quickly. Carers are excellent. They give me care and support very well. All are very kind, polite, and caring.

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Review of
Caremark Surrey Heath & Rushmoor
from Angela K (Daughter of Client) published on 17 June 2024 Submitted via Website • Report

Overall Experience

My father has needed carers since he suffered a severe stroke in 2010. As a family, we have experienced various care agencies but I can safely say that since we have been with Caremark it has been a breath of fresh air.
My father has carers visit him 3 times a day and they have been exceptional. Dad

has male carers and these young men are professional, courteous, and above all they care. They notice if my father's mood is low and will communicate this with us and take the time to talk to him. They are upbeat and with broad smiles that brighten up my parent's day.
Nothing is ever too much trouble and despite having physically challenging roles they are always diligent, kind, and conscientious.
My family would be lost without these young caring professionals. My parents look forward to their visits and they are happy as it feels as though they are part of a bigger family giving them a greater sense of safety and comfort in their own home.

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Review of
Caremark Surrey Heath & Rushmoor
from Marie T (Husband of Client) published on 11 June 2024 Submitted via Postal Card • Report

Overall Experience

Generally satisfied.

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Home Care Providers Owned by Caremark in Hampshire

Caremark Locations in Hampshire (5)

Caremark Reviews in Hampshire (114)

Caremark Southampton

Caremark Southampton

Caremark Southampton

Caremark Southampton

Caremark Surrey Heath & Rushmoor

Caremark Winchester & Eastleigh

Caremark Winchester & Eastleigh

Caremark Surrey Heath & Rushmoor

Caremark Test Valley

Caremark Winchester & Eastleigh

Caremark Basingstoke & Deane

Caremark Basingstoke & Deane

Caremark Winchester & Eastleigh

Caremark Surrey Heath & Rushmoor

Caremark Surrey Heath & Rushmoor

Caremark Surrey Heath & Rushmoor

Caremark Winchester & Eastleigh

Caremark Southampton

Caremark Surrey Heath & Rushmoor

Caremark Surrey Heath & Rushmoor

Awards / Recognitions (1)

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