Home Care Providers Owned by Caremark in Hampshire

The from Caremark is very good. The carers take time with mum and show a good deal of patience with her especially because of her speech difficulties. We have an alphabet board whic they use with her to enable better understandig. Having regular staff helps settle mum.

You have been very helpful, understanding and accommodating for my daughter. I'm so grateful for the care that you give and that you are willing to help with things around the house if needed. Our carer is extremely pleasant and polite would definitely recommend her to anyone

From my first enquiry to my lovely chosen carer, my family and myself are very much impressed with the helpfulness, cheerfulness, kindness my dear carer has shown me. They have helped me bring my confidence back up to my norm! We laugh and chat whilst doing all my 'chores'. All I will add is my gratitude for the good care I've been given. Thanks from my heart.

God bless this company.

My dad was in the care of Caremark Southampton for about 15 months. During that time the level of service and communication has been very poor with the care coordinator. On numerous occasions I have asked to speak to Director/care coordinator. I have never received a response by phone. Email confirmations are not followed through. They do not care about the customer. For example in November my father was admitted to hospital for 7 weeks and no one from the agency called to see how he was. It is all about the money. The staff have no formal training and are on their phones most of the time. We chose Gujarati speaking carers so my mum would feel comfortable. My father was a very chatty person and I asked carers to chat with him many times. This is something they should do without having to be asked. The care does not reflect in the name. Sadly my father passed away and I am sure the company knew from local contacts in the community. Still there was no contact with us.

Management and staff have all been very helpful, polite, and professional at all times. Management has always been reachable and communication has been very good. Staff have been flexible in providing both care and renablement. Timekeeping has been very good and care provided efficiently but not hurried. All care has been provided and respect. I have complete confidence in referring this service to others.

I was very pleased with the care and attention that all workers gave to my wife. I could not fault any of your workers.

The Caremark team have cared for my mother and father for three years. From day 1 they have gone over and above in their support for them and myself. The carers really invested their heart and souls to get to know my parents to make them feel and happy and comfortable with the support and to feel a sense of companionship at every visit. Many thanks to all of the Carenark Team.

They help support my Mum in her own home, which is better for her, as it offers structure and routine in familiar surroundings.

You have wonderful carers, very pleasant and come out in all weathers. Very helpful and cheerful, I could not do without them. Loving and big-hearted, and always make sure that I am comfortable. Thank you.

Efficient and helpful service provided.

Caremark staff visit my mother daily in the morning. She is a very proud lady and the staff fully respect, and support, her wish to be as independent as possible. Mum finds all the staff friendly and professional. From my point of view, it is reassuring to know that she is being cared for by empathetic carers who take her wishes into account, but always provide essential care for her.

However a lot has improved and therefore a 9 out of 10 overall . Well done

Katey, Ginny and Ester are extremely helpful, nothing is too much trouble, they will do anything to help. Mum's carers have become like family to her and look after her with a lot of care and understanding.

The carers who come to shower my husband have always been punctual, gentle with him, polite and tidy.

We have used other care companies, but have found Care Mark to be the most accommodating. Our carer being cheerful and enthusiastic, she has quickly established herself as a real asset to both my self and to your company. She is friendly, kind and is happy to work to my personal routine. Thank you!

from the rest of the crowd

Caremark is well run I have never had any concerns about the care they provide to my Mum, very easy to correspond with. Compared to other similar services in the area very competitive and reasonably priced.

Reliable company, carers friendly and quick thinking. Able to cover waking nights at last min. Would highly recommend.

Caremark has been a great support to us, and we would highly recommend their services without hesitation. We found them to be incredibly flexible, consistent, and very understanding, particularly when we needed to take breaks from providing care. They always managed to support all our requirements, ensuring that my mother's needs were consistently met.

Beyond their professional capabilities, the Caremark team was always very approachable and caring during their visits. They often took the time to chat with my mother, which made a significant positive difference in her day. Their compassionate approach and reliability have made them invaluable to us.