Caremark in West Midlands | 2 Home Care Providers

Review of
Caremark Solihull
from K T (Friend of Client) published on 28 January 2026 Submitted via Website • Report

Overall Experience

My friend has had amazing support to set up her care package and her carer provided great support during her calls. Would highly recommend with polite and friendly staff supporting you every step of the way.

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you very much for taking the time to leave such a kind review. We're delighted to hear that your friend received amazing support when setting up her care package and that her carer provided great support during each visit.

It's especially pleasing to know that our team's polite and friendly approach made a positive difference throughout the process. Supporting people every step of the way, from initial arrangements through to ongoing care, is something we take great pride in.

Thank you for your recommendation and for sharing your experience. Your feedback means a great deal to our whole team and motivates us to continue delivering high-quality, compassionate care.

Warm regards,
Caremark Solihull Team

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Review of
Caremark Solihull
from Bobby B (Niece of Client) published on 28 January 2026 Submitted via Website • Report

Overall Experience

It's that feeling of guilt that slowly comes over you when you finally allow yourself to recognise that you cannot continue to spin a million different plates in your own life and for the life of your loved one. That point where trying to survive through burnout, remain compassionate and patient, try

to keep filling your own cup too, is no longer sustainable. When you've tried so many avenues, agencies, and family rotas to keep things afloat, having had yours and your loved ones trust broken by people who promised to care. It's the needing to have eyes in the back of head whilst you're at work, or on maybe even on that holiday you've been dreading taking. Well introducing Caremark, the cliche heroes that you dream of. The sigh of relief when a problem is seen, done, sorted before you've even had time to listen to the voicemail. The personal, yet boundaried and respectful approach they take to their work at all levels. Their consistency that finally allows you to breathe.

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you so much for sharing such a heartfelt and honest review. We recognise how emotionally and physically exhausting it can be to reach the point where caring alone is no longer sustainable, and we are truly honoured that you trusted Caremark Solihull at such a pivotal time.

To hear that our team has helped ease that sense of guilt, worry, and constant vigilance means more to us than we can express. Knowing that you've felt supported, listened to, and able to breathe again is exactly what we strive for. Our team works hard to provide consistent, proactive care with professionalism, warmth, and respect, and it's incredibly rewarding to know this has made a real difference for you and your loved one.

Thank you for your trust and for your kind words about our approach and responsiveness. They will be shared with the whole team, who will be deeply proud to read them.

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Review of
Caremark Solihull
from R H (Son of Client) published on 28 January 2026 Submitted via Website • Report

Overall Experience

I have been using Caremark over a number of months for support to my elderly mom. Staff at the office are very approachable and respond promptly to emails. They have been extremely helpful in arranging additional visits outside of the regular arrangements when required during periods that I am unavailable

and arrive on time.
Regular visits are made by the same staff who my mom has now built a relationship with, but when additional visits have been required new staff have been equally helpful and supportive.
A few years ago similar support for another relative was provided by another agency and our experience with Caremark has been very significantly better.

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you for taking the time to leave such a thoughtful review. We are really pleased to hear about your positive experience with Caremark Solihull and grateful that you have trusted us to support mom. It's great to know that our office team has been approachable, responsive, and helpful in arranging additional visits when required. We're especially pleased that mom has been able to build a relationship with her regular care team, and that our wider team has also been supportive when providing additional visits. Consistency, compassion, and person-centred care are central to what we do. Thank you also for sharing how your experience with Caremark compares so positively to previous care arrangements. Your kind words mean a great deal to our whole team and encourage us to continue delivering high-quality care. Warm Regards, from all the Team at Caremark Solihull.

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Review of
Caremark Coventry
from B W (Client) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

Carers are really good and helpful. Generally very reliable.

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Review of
Caremark Coventry
from Betsy O (Client) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

All staff that I have had contact with have been excellent. They were caring, sympathetic and understanding of my needs. During their visits, they were cheerful, friendly, and always had time for a chat, which meant a lot. They put my mind at rest answering all questions asked and reassuring me. It

was like having an extended family. I would without hesitation recommend the services of Caremark. If I ever need carers again, Caremark will be top of my list.

Reply from Sunjay Majithia, Managing Director at Caremark CoventryThank you so much for your kind and thoughtful feedback. We are truly delighted to hear that our team has provided you with such caring and compassionate support. It means a great deal to know that our carers made you feel comfortable, reassured, and valued - just like part of the Caremark family. Your words are a wonderful reflection of the dedication and warmth our staff bring to their work each day.
We're incredibly grateful for your recommendation and your trust in us. Should you ever need support again, it would be our absolute pleasure to care for you once more.

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Review of
Caremark Coventry
from Ann P (Daughter of Client) published on 22 October 2025 Submitted via Website • Report

Overall Experience

Carers do a wonderful job. They are caring and interact with my mum. It's important that she has consistency and whenever possible this happens. Contact with office is always productive. Carers keep me informed of any changes in mums health and welfare. Would be a five but timing of visits not always

ideal but appreciate this is down to circumstances beyond your control.

Reply from Sunjay Majithia, Managing Director at Caremark CoventryThank you very much for taking the time to share your feedback. I am delighted to hear that our carers are providing caring and consistent support to your mum, and that our office team has been helpful and communicative.

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Review of
Caremark Coventry
from Susan H (Client) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

I have been using Caremark for a few weeks now and they have always treated me with respect and dignity. The carers that I have experienced have all been poilte, understanding and willing to help in any way possible. Always have a smile for you and words of encouragement. I would like to say a big thank

you to all the carers I have come into contact with.

Reply from Sunjay Majithia, Managing Director at Caremark CoventryThank you so much for taking the time to share your kind words. We are delighted to hear that our carers have treated you with respect, dignity, and compassion, and that their encouragement has made a positive difference to you. At Caremark, we take great pride in providing care that truly supports our clients, and it is wonderful to know this is being reflected in your experience. I will be sure to pass on your thanks to the team, who will be thrilled to hear your feedback.

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Review of
Caremark Coventry
from Valerie W (Client) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

I have absolutely no complaints. My carers are first class, friendly, polite, respectful and will do anything & ask them. I feel they are totally trustworthy. I am perfectly happy with them and look forward to their visits 4 times daily.

Reply from Sunjay Majithia, Managing Director at Caremark CoventryThank you for your lovely feedback. We are so pleased to hear that you feel happy, supported and look forward to your carers' visits each day. It's wonderful to know that you find the team friendly, respectful and trustworthy, as this is exactly the standard of care we strive to provide. Your kind words will mean a lot to the carers who support you.

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Review of
Caremark Coventry
from A S (Daughter of Client) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

Caremark Coventry are professional, efficient and friendly. The management provide an excellent service and are responsive to requests both during daytime and out of hours. They dealt with a request for temporary additional hours quickly and efficiently. Their carers on the whole are caring, compassionate

and treat my father with dignity.

Reply from Sunjay Majithia, Managing Director at Caremark CoventryThank you so much for your kind words and positive feedback. We are delighted to hear that you've found our team to be professional, efficient, and compassionate. It's especially rewarding to know that both our care staff and management team have met your expectations and responded promptly to your requests. Supporting your father with dignity and respect is at the heart of what we do, and your appreciation means a great deal to us. Please don't hesitate to reach out if there's ever anything more we can do.

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Review of
Caremark Solihull
from Zehra A (Daughter of Client) published on 27 June 2025 Submitted via Website • Report

Overall Experience

My mother passed away 19th June . She had been looked after by Caremark since January 2023. I can't thank them enough!they had to deal with my constant nagging about my particularities as my mum was my world ! They were amazing ! Supported me constantly! Amazing amazing carers ! They were so good with

mum ! I can't individually say anyone as they were all just so good ! I loved the way the company monitored to make sure carers were doing everything right ! One call and they listened and actioned ! I can honestly say , I recommend them fully ! Thankyou so much from the bottom of my heart for all the carers and the care coordinator should be mentioned for being so patient with me !

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you so much for your heartfelt review. We are truly sorry for the loss of your dear mother and send our deepest condolences to you and your family during this difficult time. It means a great deal to us to know that you felt supported and reassured throughout the time we cared for your mum. Your kind words about our care team and the way we work as a company are incredibly touching and appreciated by everyone here at Caremark Solihull. We understand how important your mum was to you, and we feel privileged to have been part of her journey and to have earned your trust. We're also grateful for your recognition of our wider team's efforts in being responsive, patient, and attentive to both you and your mother's needs. We will be sure to pass on your thanks to all the carers involved-they will be so touched by your comments. Thank you once again for taking the time to share your experience. We wish you comfort and peace in the days ahead. Warm regards, Caremark Solihull

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Review of
Caremark Solihull
from Margaret W (Partner of Client) published on 19 March 2025 Submitted via Website • Report

Overall Experience

This is the third company i have had dealings with, for my son, and they are by far the best! They are always helpful, the staff go above and beyond to provide the care needed.......the carers are always there to provide whatever care my son needs. I am more than happy with the company.

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you so much for your kind words and for taking the time to share your experience with Caremark Solihull. We are truly delighted to hear that our home care support has made a positive difference for your son and your family.Our team is dedicated to providing compassionate, high-quality care, and knowing that we have met your expectations means the world to us. We will be sure to pass on your appreciation to our carers, as it will mean so much to them.If there's anything more we can do to support you, please don't hesitate to reach out. We look forward to continuing to provide the best possible care for your son.

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Review of
Caremark Solihull
from C P (Wife of Client) published on 6 February 2025 Submitted via Website • Report

Overall Experience

We have only needed this service recently, but grateful that it is available. One or two teething problems, but the response to any requests has been positive. Personal care is excellent. Time keeping has been difficult due to bad weather and road problems, snow, ice, traffic, trust it will be better

when spring arrives. So good to know that my husband is being well looked after if I need to be out. Carers are friendly and respond well to us both.

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you so much for your kind words and positive feedback. We are truly grateful for the trust you've placed in us to support your husband. It's heartwarming to hear that you've had such a positive experience with our care services. Our team at Caremark Solihull is dedicated to providing compassionate, high-quality care, and it's wonderful to know that our efforts are making a difference in your lives. We will make sure to pass on your lovely comments to the team - they'll be thrilled to hear them! If there's ever anything more we can do to support you or your husband, please don't hesitate to contact us.

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Review of
Caremark Solihull
from Pete L (Son of Client) published on 28 August 2024 Submitted via Website • Report

Overall Experience

My mum required an initial small level of care as she was struggling with some of the day-to-day things she used to be able to do for herself. Caremark stepped in and provided twice daily visits to provide that care. As time passed Mum became more in need of help and Caremark immediately increased the

care level without any issues. The senior care manager visited Mum on a number of occasions to check in and ensure the care package being delivered was appropriate.
The actual care provided by the carers was superb, not only did they perform their tasks well based on a detailed care plan, but they also showed empathy and kindness to my mum. It was more than just the job.
Unfortunately Mum became ill and recently passed away. Throughout this time Caremark took time to send their best wishes to my mum which I know brought happiness that she was not forgotten.

Reply from Herkesh Malhi, Owner at Caremark SolihullI wanted to take a moment to personally thank you for leaving such a positive review about the care we provided for Mum. Your kind words mean the world to our team. We are truly grateful that you took the time to share your experience. It's wonderful to hear that we made a positive difference in your mum's life and that our care met your expectations. Thank you once again for your trust and support. If there's anything more we can do for you or your family, please don't hesitate to reach out.

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Review of
Caremark Solihull
from Julie W (Daughter of Client) published on 8 March 2024 Submitted via Website • Report

Overall Experience

I write this review with the utmost honesty and sincerity and strongly advise you do not employ this care provider. Our experience with this company proved the management is false, unprofessional and really does not care. They may fool you while attaining your custom but in time their true colours will

show. They caused my elderly parents extreme stress which impacted their mental health with their lies and lack of professionalism. Sadly the only thing they really care about is money. They are extremely false, you will sense the falseness when you meet them but do not make the mistake of giving them the benefit of the doubt as with time you will question the care of your loved ones. Some but not all of the carers were wonderful but due to the poor management, there is no way I could not write this review to warn others.

Reply from Herkesh Malhi, Owner at Caremark SolihullWe sincerely apologise for the distress your parents experienced, and we appreciate your honest feedback. It deeply concerns us that our services fell short of your expectations, and we take these issues seriously. We understand the gravity of the impact on your parents' mental health and empathise with the stress they endured.
Our commitment to providing compassionate and reliable care remains unwavering, and we're actively implementing measures to enhance our management practices. While we are grateful for your acknowledgement of some dedicated carers, we recognise this does not negate the overall negative experience.
We assure you that your concerns will contribute to our ongoing efforts to improve service quality. Our goal is to learn from this experience, rectify any shortcomings, and ensure a better experience for all our customers. Thank you for bringing these issues to our attention; we would welcome the opportunity to address your specific concerns directly.

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Review of
Caremark Solihull
from Joanne A (Client) published on 17 January 2024 Submitted via Website • Report

Overall Experience

Caremark has been fantastic. I have been using their service for a year now and they have helped enable me so I can enjoy being at home with my family and build my strength and independence. I had fractures a month before my son was born and was bed-bound in my lounge. The carers have always been extremely

kind and caring and have always put me at ease. Everyone is approachable and supportive. I would definitely recommend their service to others. I love how personal the service is and how I can talk to management easily. Thank you.

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you so much for taking the time to write such a kind and thoughtful review about your care experience. Your words are truly appreciated, and we are delighted to hear that you are having a positive and personal experience with us. We strive to provide the best care possible, and your feedback is invaluable to us. If there's anything else we can do for you, please don't hesitate to reach out.

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Review of
Caremark Solihull
from Robert H (Son of Client) published on 3 July 2023 Submitted via Website • Report

Overall Experience

We had received extremely poor home care service from another provider. So was apprehensive about starting with a new one. However, we couldn’t have been more wrong. From the director of the company down, there is a clear ethos of care for their clients. We were never let down and are happy to prompt

this wonderful care organisation.

Reply from Herkesh Malhi, Owner at Caremark SolihullWe understand that choosing a care service can be a significant decision and we are honoured that you placed your trust in us. Your review not only encourages our team but also helps potential clients make informed choices based on real experiences. Your words serve as a testament to our dedication and the quality of service we aim to provide. Thank you.

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Review of
Caremark Solihull
from Paul S (Client) published on 15 June 2023 Submitted via Website • Report

Overall Experience

I have been with Caremark for four years, we did go through a not-so-good patch for a while last year due to staff leaving who had been with Caremark for some time but I am pleased to say the last twelve months have been a good improvement and having a member of staff, in particular, in the office doing

the coordinating has made things more consistent again. All the carers are very pleasant and helpful and the times of visits are on time again. Well done everyone and a special thanks to the carers who do my morning calls when the hard work is done.

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you for your feedback, I will share this with the team, I'm sure they'll be delighted. The care sector has been going through a very difficult time over the past few years but after weathering the storm, we again have a strong team to support you at home and have a complete professional team in the office. It's really nice to hear your positive feedback, especially about the office team that works to ensure a positive experience for you and carers. It's always a delight to support you and we look forward to many years ahead.

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Review of
Caremark Solihull
from Karen B (Wife of Client) published on 31 May 2023 Submitted via Postal Card • Report

Overall Experience

I would like to take the time to thank Caremark for all the kindness, understanding and patience that you have shown my husband. I know his needs are challenging at times but wanted to express how grateful I am. Thank you for your care and support, I greatly appreciate it. You are making such a difference.
With

sincere thanks.

Reply from Herkesh Malhi, Owner at Caremark SolihullWe have a very well-trained team to support in specialised areas. Thank you for your kind and thoughtful words. It's always a pleasure and delight to help and support your husband. Thank you once again.

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Review of
Caremark Solihull
from Stephen C (Client) published on 26 May 2023 Submitted via Website • Report

Overall Experience

I have been a Caremark client for just over six years. All the carers are very kind and meet my care requirements perfectly. They visit at a time which is appropriate and perform all the tasks in an efficient manner. For example, setting up my tea maker and making me a sandwich for the following day.

I have built up a good rapport with all the Caremark staff and look forward to many more years working with them.

Reply from Herkesh Malhi, Owner at Caremark SolihullThank you, the service we provide for you is always tailored to your needs and we're thrilled that it meets your care requirements perfectly. We have enjoyed every minute with you and also look forward to many years with you too.

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Review of
Caremark Solihull
from A R (Daughter of Client) published on 25 May 2023 Submitted via Postal Card • Report

Overall Experience

I am so thankful to the staff at Caremark for looking after my mum so well. I have the best carers who pay attention to detail and converse in her home language. Everything is well-maintained and left tidy. My mum is happy with her care and looks forward to seeing her carers. The management team are

brilliant, always willing to help and keep in touch with any updates. A very professional yet personal service.

Reply from Herkesh Malhi, Owner at Caremark SolihullAll of Mum's regular carers love going in to support Mum. It's so nice that you have spent the time to write some touching words about all the team. Would like to say you're a lovely family too. We look forward to continuing the support for Mum.

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Home Care Providers Owned by Caremark in West Midlands

Caremark Locations in West Midlands (2)

Caremark Reviews in West Midlands (94)

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Coventry

Caremark Coventry

Caremark Coventry

Caremark Coventry

Caremark Coventry

Caremark Coventry

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Solihull

Caremark Solihull

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