Caremark in Kent | 8 Home Care Providers

Review of
Caremark Ashford & Shepway
from Suzanne B (Daughter of Client) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

All of the care givers were caring, patient and understanding. My mother was always in very capable hands. They were very flexible and professional. Only positive things to say.

Reply from Barbra Pennington, Registered Care Manager at Caremark Ashford & Shepway

Thank you for the kind review, it always makes us happy to know our customers are happy with the service we provide. We will pass this on to the team. Once again, thank you.

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Review of
Caremark Dartford & Gravesham
from Mandy M (Daughter of Client) published on 24 November 2025 Submitted via Website • Report

Overall Experience

Caremark have been taking care of my mum for a few months now and we can truly say everybody who visits her are absolutely amazing. The care she receives is wonderful and my dad loves them arriving as they always have a chat with my dad. They all feel part of the family now we can't thank them enough

and are so grateful the staff are lovely. Again thank you from all of us.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thank you Mandy for a wonderful review. So nice to hear that the team are like family. Appreciate your time in filling out this review

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Review of
Caremark Dover
from Caroline C (Daughter of Client) published on 14 November 2025 Submitted via Website • Report

Overall Experience

We have been using Caremark since July this year for my father . He had been in hospital and as a family we were struggling with looking after him in his own home along with our own jobs etc. The carers from Caremark have been so good with him and more importantly he likes them all . The staff I have

met or spoken to have been friendly and helpful and its taken a load of my mind knowing that he is being checked on regularly throughout the day and having his meals and medication when he should have . They are such a good team and the staff in the office are always helpful when you call them. I cant recommend this team enough .

Reply from Garry Costain, Managing Director at Caremark Dover

Thank you for taking the time to place a review of our service. We are very pleased that we have been able to help your father.

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Review of
Caremark Dartford & Gravesham
from Kate F (Daughter-in-law of Client) published on 13 November 2025 Submitted via Website • Report

Overall Experience

Very happy with the service my father in law and family received from all the lovely staff at home care. All staff worked with care and compassion and took the time needed to ensure his needs were met. I would happily recommend the team, their coordinated approach and want to thank them all.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Thanks for the lovely review Kate. Glad we are able to support your father in law and for the recommendation. This means a lot to us.

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Review of
Caremark Dartford & Gravesham
from D G (Daughter of Client) published on 5 November 2025 Submitted via Website • Report

Overall Experience

We have received care single handed twice per day for a number of months. Caremark take into account the times that suit and are respectful in their care. Following an accident, Caremark Supervisor was there to help get care increased to double hand four times a day and liaise with the local hospital.

I can recommend Caremark for their help and support.
We have had dealings with other care agencies in the past. These are the best!

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

What a thoughtful review. We always try and go the extra mile and i am very glad Stacey was able to support in this situation and get your mum the support she needed. Despite the hospital trying to…read more

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Review of
Caremark Ashford & Shepway
from Laura M (Daughter of Client) published on 14 October 2025 Submitted via Website • Report

Overall Experience

My sister and I are delighted with the professionalism and standard of care provided to our father who has some mental health challenges after being scammed out of all his savings. Their kindness and understanding of the situation and the rapport and trust that has been built between the main carer

for our father is very reassuring for us and we totally trust the company. Can highly recommend this company and will continue to use their wonderful service. Thank you Caremark.

Reply from James Edwards, Managing Director at Caremark Ashford & Shepway

Thank you for the lovely review. It's great to hear we have earned your trust and the recommendation is very much appreciated. Thank you again.

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Review of
Caremark Maidstone & Swale
from Stuart C (Father of Client) published on 29 September 2025 Submitted via Website • Report

Overall Experience

staff are polite and caring, our daughter enjoys going out in the community with them and going to different places everyday she always comes back extremely happy and we feelthe staff have a lot of respect when they come into our home 10/10 caremark!

Reply from Natasha Dhariwal, Director at Caremark Maidstone & Swale

Thank you for taking the time to leave a review and provide your feedback - it is really appreciated. We are so pleased to know that Caremark have exceeded your expectations in caring for your…read more

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Review of
Caremark Maidstone & Swale
from Melanie R (Daughter of Client) published on 16 September 2025 Submitted via Website • Report

Overall Experience

Caremark initially provided a companionship service for my dad who has vascular dementia, the carers who took dad out were always lovely with him and he really enjoyed his tea & cake with them!
More recently, my mum had some falls and Caremark has been amazing, as soon as I called the office, they

pulled out all the stops to put the right care in place immediately and they currently provide daily support to mum & dad. The carers are kind, patient and understanding and have made a very difficult situation much less stressful for all of us. I am very grateful and wouldn't hesitate to recommend Caremark.

Reply from Natasha Dhariwal, Director at Caremark Maidstone & Swale

Thank you for taking the time to leave feedback. We take pride in caring for our customers and it's lovely to hear that our support for mum and dad makes all the difference - we really appreciate…read more

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Review of
Caremark Dartford & Gravesham
from Martin H (Son of Client) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

The review was very good. The girls were excellent. Everyone gets on will with everyone. My parents are in there 90's and old but enjoy the banter (jokes). They all do a good job. (deserve a payrise).

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Hi Martin, Thanks for the review. Our team appreciate it and glad we could make your parents smile and laugh. We are always looking for ways to recognise our staff and pay is certainly one of them.…read more

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Review of
Caremark Dartford & Gravesham
from Shirley C (Client) assisted by family/friend published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

Carers arrive on time, very efficient, friendly & helpful.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Hi Shirley,
So glad we could be of help to you. We try and get the basics right, first and foremost and pleased you are happy with the service.
Thank you

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Review of
Caremark Dartford & Gravesham
from Jenny G (Daughter-in-law of Client) published on 8 August 2025 Submitted via Website • Report

Overall Experience

Caremark really do care and not just a job; they have treated my mother in law as if she is their relative. The care is exceptional and they communicate with the family making the process easier. Never had any issues with the level of care or any part of the service. Big thank you to Caremark and I

would definitely recommend anyone to use this company.

Reply from Raspinder Singh, MD at Caremark Dartford & Gravesham

Hi Jenny,
Appreciate your review, it really is heartfelt and we are glad we were able to help. Thank you again

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Review of
Caremark Maidstone & Swale
from Ruth C (Daughter of Client) published on 4 July 2025 Submitted via Website • Report

Overall Experience

I have been very impressed with the care that has been provided for my mother. Every staff member has safety as a top priority, providing all duties with dignity and respect ,but what stands out most is the kindness ,compassion and patience that is shown.
I have been a nurse for over 25 years and

can say with certainty that my experience with Caremark ,both office staff and in home care has been excellent.

Reply from Natasha Dhariwal, Director at Caremark Maidstone & Swale

Thank you for your kind words and taking the time to leave a reply. We take pride in making sure we care for our clients to the highest standard. Thank you for trusting us to care for Mum.

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Review of
Caremark Medway
from B M (Daughter of Client) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

My father has had care provided for the previous 2 years (approx). He has 1 main carer with 2 stand in carers. All 3 have provided an extremely high level of care over this period of time. They treat him with kindness and dignity and he has been very happy with the service.

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Review of
Caremark Dover
from J U (Daughter of Client) published on 2 July 2025 Submitted via Website • Report

Overall Experience

Over the last 4 years we have received care for both my mother and father through Caremark Dover. They initially provided care and support throughout my mother's terminal illness always showing compassion to her changing needs as well as to our family.
My father has been receiving support from Caremark

Dover for the last four years. The carer's have always encouraged my father to remain as independent as possible which enabled him to remain in his own home much longer than expected. Recently following a deterioration in his health, the level of care needed for him increased significantly. The carer's are always friendly, treating him with dignity and supporting him to understand his changing needs.
The office staff have always been incredibly supportive and always willing to help. They recently managed to put in place a package of care at short notice to enable my father's discharge from hospital.
We are very grateful for all of the support received - thank you!

Reply from Xana Welch, Registered Manager at Caremark Dover

Thankyou for taking the time to leave us such a lovely review. It was a pleasure to care for both Mum and Dad and we hope Dad settles in his new home.

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Review of
Caremark Maidstone & Swale
from Herbert B (Client) published on 24 June 2025 Submitted via Website • Report

Overall Experience

Caremark has provided my wife and myself with a daily early morning visit service to wash and dress us from mid-February to the end of May. Their staff have been unfailingly cheerful, competent and helpful and I never felt under pressure when they needed to exceed the agreed time allotted and being

paid for. This has happened on several occasions, often because my wife suffers from vascular dementia and can be difficult and once when I needed emergency ambulance attendance due to a severe bleed from a pre-existing head wound. Caremark's services were terminated when we had to move to 24 hour care provided by others with no reflection on Caremark at all. I would happily recommend them.

Reply from Natasha Dhariwal, Director at Caremark Maidstone & Swale

Thank you for your feedback. It's so important for us to hear from our clients and their loved ones so that we can continue to improve our service.We thank you for trusting us in caring for you and…read more

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Review of
Caremark Tunbridge Wells, Tonbridge & Malling
from Richard J (Son of Client) published on 26 May 2025 Submitted via Website • Report

Overall Experience

Excellent care for my elderly mother enabling her to stay at home. The carers are reliable and deliver a very good service. The company is responsive to our needs and flexible too which is very useful.

Reply from Ami Shipton, Manager at Caremark Tunbridge Wells, Tonbridge & Malling

Thank you for your feedback - Your mother is a pleasure to care for.

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Review of
Caremark Maidstone & Swale
from steve m (Client) published on 22 May 2025 Submitted via Website • Report

Overall Experience

the company are the absolute best care firm i have ever seen i have been with 7 previous companies and caremark are truly the best their is nothing they will not put themselves out for your company i was recently incapacitated by stoimach and bladder issues and caremark have looked after me superbly

even taking me back to hospital after a local taxi firm dumped me in the town centre vomiting and having had a diarohea attack. the staff are so friendly and professional they deserve any reward coming their way i would never consider any other care company especially in maidstone where 9/10 of the companies are total rubbish especially another provider who should be forced out of business with their appaling service care mark are3 completley opposite and the only maidstone firm i trust.

Reply from Natasha Dhariwal, Director at Caremark Maidstone & Swale

Thank you so much for your kind words and thoughtful review. We're truly honored to have had the opportunity to care for your loved one and to be a part of their daily life. Your feedback means a lot…read more

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Review of
Caremark Tunbridge Wells, Tonbridge & Malling
from D A (Client) published on 19 May 2025 Submitted via Website • Report

Overall Experience

Could not praise this company for excellent service and all personnel are very very good. They do everything we're supposed to be done and help me.
I have no problems with this company and the personnel looking after me.
I would recommend this company to anybody who's looking for good service

Reply from Ami Shipton, Manager at Caremark Tunbridge Wells, Tonbridge & Malling

Thank you - This feedback is very much appreciated

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Review of
Caremark Ashford & Shepway
from Claire R (Daughter of Client) published on 19 May 2025 Submitted via Website • Report

Overall Experience

From initial contact with Caremark I have found the staff to be extremely responsive to my mother's needs. The staff are very friendly, supportive and efficient and my mum has nothing but praise for them. The team was able to help out at short notice to cover when mum's needs changed and I was able

to leave her, confident in the knowledge that she would be well cared for and all her needs met.
I can highly recommend Caremark as a care provider.

Reply from Barbra Pennington, Registered Care Manager at Caremark Ashford & Shepway

Thank you Claire for your kind and honest review of the care and support we are providing to you. It is always great to hear how families as well as our customers feel about the care we provide and I…read more

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Review of
Caremark Ashford & Shepway
from Kerry D (Daughter of Client) published on 12 May 2025 Submitted via Website • Report

Overall Experience

I highly recommend Caremark. The team are professional, attentive, kind, caring, proactive and go above and beyond to ensure our 91 year old father is safe, happy and well.
Care assistants have made huge efforts to ensure our father feels valued and respected, by listening and responding to his requests,

by cooking tempting meals and by sitting and chatting with him. They have gained his trust and respect and have built a positive and productive relationship with him.
The team manager is outstanding in all that she does from care visits, to dealing with us as clients, and seems able to resolve any crisis - and always with a smile!
Communication is excellent. We are informed the moment there is an issue, and our questions and concerns, however small, are addressed promptly.
As our result, our father's quality of life has improved greatly.
Thank you to everyone at Caremark.

Reply from James Edwards, Managing Director at Caremark Ashford & Shepway

Thank you so much Kerry. Your wonderful review means so much to the care assistants, and especially the manager who is personally touched by your review. It has, and continues to be an absolute…read more

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Home Care Providers Owned by Caremark in Kent

Caremark Locations in Kent (8)

Caremark Reviews in Kent (222)

Caremark Ashford & Shepway

Caremark Dartford & Gravesham

Caremark Dover

Caremark Dartford & Gravesham

Caremark Dartford & Gravesham

Caremark Ashford & Shepway

Caremark Maidstone & Swale

Caremark Maidstone & Swale

Caremark Dartford & Gravesham

Caremark Dartford & Gravesham

Caremark Dartford & Gravesham

Caremark Maidstone & Swale

Caremark Medway

Caremark Dover

Caremark Maidstone & Swale

Caremark Tunbridge Wells, Tonbridge & Malling

Caremark Maidstone & Swale

Caremark Tunbridge Wells, Tonbridge & Malling

Caremark Ashford & Shepway

Caremark Ashford & Shepway

Awards / Recognitions (1)

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