Home Care Providers Owned by Caremark in Dorset
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Dorset for Caremark are showing below.
View the details of all 108 locations (with 3095 reviews) owned by Caremark
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Caremark Locations in Dorset (3)
Caremark Weymouth & West Dorset
9.2
36 reviews
Unit 11, Basepoint Business Centre, 15 Jubilee Close, Weymouth DT4 7BS
"We are relatively new users of Caremark, but can say that our first meeting with the care manager left us feeling confident that our needs…" Read all 36 reviews
Caremark Weymouth & West Dorset was established in March 2015 and have become a reputable provider of personal care to adults in the Weymouth, Portland and Dorchester areas who choose to remain living in their own homes. The team's objective is to… Read more about Caremark Weymouth & West Dorset
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £29.50 / hour
Caremark Poole
8.9
4 reviews
Drewitt House, 865 Ringwood Road, Wallisdown, Bournemouth BH11 8LL
"Caremark have allowed my mother to remain in her own home.This is mums desired wishes, as was my father's until his passing. Caremark…" Read all 4 reviews
Caremark Poole & East Dorset has been providing excellent care in the community now for 17 years. In partnership with the local authority Caremark Poole has grown and built a reputation for person centred care. The team will endeavour to work with you… Read more about Caremark Poole
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.59 / hour
Caremark Bournemouth
8.0
3 reviews
321 Holdenhurst Road, Bournemouth BH8 8BT
"Absolutely no complaints. The admin staff are always helpful and adapt to our needs. The carers are always gentle and patient with my mum…" Read all 3 reviews
Caremark Bournemouth offers people care and support in their own homes. Trained, friendly staff help people maintain their independence at home and enjoy the best possible quality of life, while receiving the care needed. Caremark Bournemouth… Read more about Caremark Bournemouth
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £25.57 / hour
- Live-in Care from £165 / week
Other Home Care Groups you may be interested in:
Caremark Reviews in Dorset (43)
9.4
Caremark has a Group Review Score of 9.4 (9.366) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.
Review of
Caremark Poole
from S G (Daughter of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Caremark have allowed my mother to remain in her own home.This is mums desired wishes, as was my father's until his passing.
Caremark carers are very patient, professional and have taken time with mum. The transition from independent living to supportive care can be difficult for the older person.
Caremark carers are very patient, professional and have taken time with mum. The transition from independent living to supportive care can be difficult for the older person.
Caremarks holistic approach has promoted a seamless transition.
They provide a timely rota to ensure family are aware of carers times visiting, whilst also naming each carer.
As mums aging needs are changing, Caremark have been with us on mums journey and are adapting as needs require.
We appreciate the efficient and open communication which is essential for both carers and mum.
The carers have become part of the fabric of everyday life for mum and us.
We thank them and Social care staff who have made all the aforementioned possible for our dear mum.
Regards
They provide a timely rota to ensure family are aware of carers times visiting, whilst also naming each carer.
As mums aging needs are changing, Caremark have been with us on mums journey and are adapting as needs require.
We appreciate the efficient and open communication which is essential for both carers and mum.
The carers have become part of the fabric of everyday life for mum and us.
We thank them and Social care staff who have made all the aforementioned possible for our dear mum.
Regards
Reply from Lewis Hall, Owner at Caremark Poole
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Review of
Caremark Poole
from V W (Client) assisted by family/friend published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall, we have been satisfied with Caremark. We recently had a customer review with one of the local managers. We have been clients for over a year, and we gave positive feedback.
One issue has been few carers volunteer to help in the home, whilst their patients uses the toilet, they stand/sit using
One issue has been few carers volunteer to help in the home, whilst their patients uses the toilet, they stand/sit using
their mobile. One carer was exceptional in voluntarily emptying bins, washing breakfast dishes, or sweeping the kitchen. Most disappointing was one carer refused to operate a wheelchair.
Reply from Lewis Hall, Franchisee Owner at Caremark Poole
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Review of
Caremark Poole
from R B (Son of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great service, friendly, keeps you to date and definitely goes the extra mile to help. Will always telephone if there's a problem which is great. The two carers are really helpful and will always make sure my dad is kept safe and well.
Reply from Lewis Hall, Franchisee Owner at Caremark Poole
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Review of
Caremark Poole
from C I (Granddaughter of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Caremark have been assisting my grandmother for about a year and they have been brilliant.
The carers are always friendly towards my grandmother, and she really enjoys the companionship Caremark provides.
The office have also been accommodating if we ever need to put in extra visits or cancel visits,
The carers are always friendly towards my grandmother, and she really enjoys the companionship Caremark provides.
The office have also been accommodating if we ever need to put in extra visits or cancel visits,
and have always been friendly if we have any questions and queries.
My grandmother enjoys the company and feels comfortable with her carers.
Would definitely recommend Caremark Poole
My grandmother enjoys the company and feels comfortable with her carers.
Would definitely recommend Caremark Poole
Reply from Lewis Hall, Franchisee Owner at Caremark Poole
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Review of
Caremark Bournemouth
from Stephen G (Son of Client) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely no complaints. The admin staff are always helpful and adapt to our needs. The carers are always gentle and patient with my mum even when she gets difficult!
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Review of
Caremark Weymouth & West Dorset
from Mandy L (Daughter of Client) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My brother and I don't live near Mum so knowing someone is popping in every day to check she's taken her tablets and help with personal care and a bit of housework allows us to relax a bit. We've been happy with the standard of care Mum receives and will be looking to increase it as Mum's health deteriorates.
Thank you, Caremark!
Reply from Caremark Weymouth, Admin at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from M B (Client) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are very helpful and they do a very good job, they understand my needs and lifestyle.
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Review of
Caremark Weymouth & West Dorset
from Ian B (Son of Client) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very good with my father and they look after him well.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from P P (Wife of Client) published on 6 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are relatively new users of Caremark, but can say that our first meeting with the care manager left us feeling confident that our needs would be dealt with efficiently, professionally and with kindness and consideration, and we haven't been disappointed in this.
The carers who have visited as "sitters"
The carers who have visited as "sitters"
have been lovely, happy to share a cuppa and a chat with my husband, but also aware of times when he is tired and needs to rest quietly. Because they are "locals" we find things in common that help make conversation easier for an elderly person suffering from Alzheimer's.
I now feel confident to leave the house and my husband in safe hands so that I can enjoy a little time for myself.
Thank you Caremark!
I now feel confident to leave the house and my husband in safe hands so that I can enjoy a little time for myself.
Thank you Caremark!
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from D W (Client) assisted by family/friend published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the carers who visit me. They brighten up my day. The care manager sees to all my needs and is very helpful.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from J B (Client) published on 16 October 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Caremark has been excellent, even when they’re short-staffed. They have made sure that I have always had assistance. The carers are professional and very kind. The ladies in the office are also most helpful whenever answering queries.
I couldn’t manage without Caremark’s assistance.
I couldn’t manage without Caremark’s assistance.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from P S (Daughter of Client) published on 13 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff go above and beyond to care for my dad. My dad is always smiling when they are around and laughs with them and it’s so touching to see that he’s so happy. I feel very lucky that I can have access to the online app, to make sure Dad is ok on the visits.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from Denise A (Client) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are understanding, excellent and go the extra mile to help, even when it's raining.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Bournemouth
from Myrtle G (Client) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff and management very kind and obliging. Never, never make me feel a nuisance. I am grateful for their care and concern.
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Review of
Caremark Bournemouth
from J G (Wife of Client) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used Caremark (Bournemouth) for over a year. The staff are well-trained and monitored. They are respectful and treat my husband with dignity. Management is superb! Always ready and willing to help with every need (even when it is a hug that's needed). All done with a smile!
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Review of
Caremark Weymouth & West Dorset
from William J (Brother of Client) published on 30 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Once again, services supplied by Caremark have been to a high standard.
One noteworthy point, one of Caremark's visiting carers contacted the undersigned c. ten days ago at 07:45, Sunday 11 June 2023, to express her concerns about the client's condition and encouraged the undersigned to contact NHS
One noteworthy point, one of Caremark's visiting carers contacted the undersigned c. ten days ago at 07:45, Sunday 11 June 2023, to express her concerns about the client's condition and encouraged the undersigned to contact NHS
England via 111. (An NHS doctor visited the client that same morning, before 10:45.) The next morning, the carer rendered assistance to the client, packed the client's bag, ready for emergency hospital admittance.
On both days, good support was provided by Caremark's duty supervisor to the undersigned, who resides in another country.
On both days, good support was provided by Caremark's duty supervisor to the undersigned, who resides in another country.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from Amanda L (Daughter of Client) published on 26 June 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been having support from Caremark since 2022 and her carer is marvellous, no complaints at all. A couple of minor glitches in admin have been swiftly rectified. Communication has been good throughout and we have been kept informed of any changes.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from Sue A (Daughter of Client) published on 26 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My 96-year-old mum has personal care given to her four times a day by this company. The carers are very compassionate and know my mum and her needs well, having been with her for nearly four years. Three of the carers have been with her for all of this time (and with my dad prior to this) and so there
is great continuity and excellent experience of her background. I have very good communication with all three of these carers.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from E J (Friend of Client) published on 14 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Caremark have looked after my friend for some time and they are kind, they treat her with dignity and respect, her wishes and her care needs. If I ever need care this is the company I will be ringing.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Review of
Caremark Weymouth & West Dorset
from N D (Client) published on 9 January 2023 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Raising issues with staff has resulted in my care being withdrawn. I have been treated like absolute dirt. I have been verbally abused by a carer and supposedly I am the one in the wrong for opening my mouth.
Reply from Lynda Wise, Care Manager at Caremark Weymouth & West Dorset
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Awards / Recognitions (1)
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