Home Care Providers Owned by Caremark in Berkshire

Since my mum has been having Caremark carers visiting she is so much happier knowing someone s going into help her with personal care and breakfast has taken a lot of stress away from me (daughter). All the carers that visit mum are very kind and helpful they are wonderful and she is treated with dignity to a very high standard.

The care we received from this agency is marvellous. We are very well treated with kindness and humour. My husband is doing well as their visits and routine help with his Alzheimer's. The personal care aids as in maintaining all dignity and appearance. The office staff are understanding. Thank you all.

I have no hesitation in recommending Caremark for your care needs.

We as a family have the reassurance that mum is being very well looked after.

We used Caremark to provide support to my parents for the last 2.5 years; initially in a home visit capacity supporting specifically my fathers needs, and then as their respective health conditions and needs changed we moved to having a live in career to support both parents including end of life care for my father. The staff were always professional, and compassionate, even when dealing with the challenges that progressive dementia can bring. We always felt that they were safe and well looked after, and we were kept well informed of any changes in situation and Caremark frequently stepped in to support any planned and or emergency trips to hospital.

Very good. Helpful, polite, friendly carers.

My parents, 90 & 87 have carers attend 3 times a day from Caremark, to provide both personal care for Dad and hot meals & cups of tea for them both. The gents who attend are courteous and attentive. They pay particular care and attention to Dad's dry skin condition. My parents are treated with dignity & respect.

We are very pleased with all the help the ladies are all very caring.

We have used Caremark carers since December 2021and came to appreciate their excellent service and friendliness. During my wife's last months I could not have coped without the help and support of the Caremark staff, both at home and from the office.

Mum was very fond of the carers who took care of her. I always found them professional and diligent in carrying out their duties. They went above and beyond when attending to mum's needs. I would recommend Caremark.

Thank you from the bottom of our hearts.

I am very grateful for the support I receive from Caremark and my regular carers are excellent and I have a great relationship with them. When I call I always get a great friendly response. I thank Caremark for all they do for me.

Overall we are happy with the care I receive from Caremark.

Caremark is very helpful and look after me very well. I have had Caremark since 2020 and they have been excellent. I love all the carers that visit me.

I am the son of someone who receives care at home, and I can honestly say the staff have been fantastic. Their attention to detail is exceptional, and nothing ever feels too much trouble for them. They treat my parent with genuine kindness, patience, and respect, and it gives me huge peace of mind knowing they're in such capable hands.

Communication is always clear, they're reliable, and they consistently go above and beyond to make sure my parent is comfortable and well looked after. It's reassuring to see a team who not only do their job well, but truly care about the people they support.

I'm incredibly grateful for the service they provide - it has made such a positive difference to our family. Highly recommended.

All in all I have had a very positive experience with Caremark. Staff are friendly and have got to know my family very well. They cared for my dad very well and were always friendly and polite. The best part of being with Caremark though was the office staff. Always willing to go above and beyond and were a smily and happy voice at the end of the line. Always reassuring us. Always supportive.

Caremark have looked after my dad at home for the last 18 months. They were always on time (no waiting around). They were professional and responsible. What helped us as a family the most was the excellent support, help and advice from the staff in the Wokingham office, especially Dawn. It was such a relief to talk to her and she was always so supportive, kind and caring and went above and beyond for us. It made such a difference at such a difficult time in our family.

All carers and management team are outstanding.

The carers arrived within their assigned time almost always, were happy to help with their required tasks and took on other things as occasionally asked. They provided company, good care, conversation and notified family or the agency when something was amiss. They were patient with their care and worked within their policies explaining to the client when they were unable to help. The agency patiently fielded calls and changes to rotas as they came up. The only issue was carers not always staying their full time. If care is needed again in the future we would happily consider using the agency again. Thank you so much for all your care.

My Husband has just come out of hospital and the carers were so caring and helpful with the handling he needed for the first few days. This just made everything so much easier for us both coping with all the new things we need to do.