Home Care Provider Owned by Caremark in Devon

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Caremark in Devon

Caremark Locations in Devon (1)

 

1 Home Care Provider owned by Caremark in Devon

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Caremark Plymouth

Falcon House, Eagle Road, Plymouth PL7 5JY 

9.9 113 reviews
"I thank Caremark over and over again for what they have done for me. I have lovely carers, who make me feel so calm, not at all embarrassed…"   Read all 113 reviews

Caremark Plymouth provides care in the home that is based upon independence, helping with personal issues and day-to-day domestic tasks that have become challenging in order that client can continue to live life to the fullest. A fully-trained team… Read more about Caremark Plymouth

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £33 / hour
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CHD Living Ltd

Caremark Reviews in Devon (113)

9.4
Caremark has a Group Review Score of 9.4 (9.374) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.

Overall Experience

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Review of

Caremark Plymouth

from J O (Client) published on 2 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thank Caremark over and over again for what they have done for me. I have lovely carers, who make me feel so calm, not at all embarrassed with my showers and every thing else they do for me. I couldn't do without them.

Reply from Caremark Plymouth at Caremark Plymouth

Thank you for your kind words and positive feedback

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Review of

Caremark Plymouth

from Brian D (Husband of Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had no reason to disagree with the high communication we received since we chose Caremark to provide care for my wife some two or more years ago. The quality of the various individuals who have cared for my wife have been exceptional.

Reply from Caremark Plymouth at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review of

Caremark Plymouth

from M S (Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Get me out of bed, to loo and then to bathroom and wash then bring me breakfast downstairs and give me medicines. They give me lunch and tea and then get me ready and help me get into bed ready to sleep. Their organisation and care is of the highest and has helped me continue living comfortably, alone
in my own home.

Reply from Caremark Plymouth at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review of

Caremark Plymouth

from S B (Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My care is very good, I get treated with respect.

Reply from Caremark Plymouth at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review of

Caremark Plymouth

from M K (Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with the Caremark people because they care about you.

Reply from Caremark Plymouth at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review of

Caremark Plymouth

from A W (Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel so safe and confident with my carers. All of them I can tell them how I feel and they listen to me. I have every respect for them.

Reply from Caremark Plymouth at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review of

Caremark Plymouth

from S P (Partner of Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the care.

Reply from Caremark Plymouth at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review of

Caremark Plymouth

from J E (Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my care.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your feedback.

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Review of

Caremark Plymouth

from J G (Client) assisted by family/friend published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very considerate staff, caring and attentive, knowledgeable, well presented, willing and able to cover my care daily.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your detailed feedback. We really appreciate the positive comments.

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Review of

Caremark Plymouth

from David H (Son of Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Carers friendly.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your feedback.

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Review of

Caremark Plymouth

from Joyce C (Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very comfortable with them, they let me go in my own time. They are brilliant, I could not manage without them.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Review of

Caremark Plymouth

from R G (Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to send in your feedback. We really appreciate the positive comments.

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Management

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Value for Money

Review of

Caremark Plymouth

from K B (Client) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The rating section speaks for itself.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

A short review but says it all about the service they receive.

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Review of

Caremark Plymouth

from R L (Son of Client) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark is very caring and efficient when looking after Mum. Have had other care firms in the past and they don't come close to them.

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Review of

Caremark Plymouth

from Pamela M (Client) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with Caremark, everything is excellent, the staff are lovely and very kind, everything about my care is very well organised. I am so grateful to all the staff I see, and the office staff I speak to. I do not know how I would manage without them.
Thank you so much for everything you
do for me.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Amazing review thank you so much for taking the time to submit this review

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Review of

Caremark Plymouth

from F M (Daughter of Client) published on 14 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There are two members of staff who are excellent and always go above and beyond for my dad and I tell them this regularly, but also there are at least two that do the bare minimum and are basically lazy. Thankfully, they are not there so often. The other carers who come in are generally good and do
their job efficiently. I have made the office aware of the fact that the lady who comes in last thing seems to please herself when she arrives and is paid for 30 minutes but is usually there only 10-15 mins. The office staff are always very pleasant and helpful.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

We appreciate your honest feedback and the concerns you mention will be looked into.

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Review of

Caremark Plymouth

from Ann W (Client) published on 19 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What more can I say? It's excellent!

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking time to complete this review.

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Review of

Caremark Plymouth

from Julia K (Daughter of Client) published on 4 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very grateful for the care that was given to my mother in the last couple of years of her life. She was able to remain in her home until near the end with the kind attention from her carers. We were always kept up to date with any concerns from the carers and had prompt response to anything we needed
sorting. She had a regular team taking care of her which enabled us as a family to become familiar with who was assisting her. Both carers and office staff went above and beyond to support us through a difficult time.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for your kind words about the service you received from Caremark.

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Review of

Caremark Plymouth

from Jack C (Client) published on 16 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Caremark (Plymouth) to support me by way of my NHS continuing funded care and support package, they have been ultra-professional from day one and continue to be so to this day, seven and three-quarter years later. Their involvement and that of their specialist team of brilliant carers have
been life-changing for me, in fact, it is clear that without their involvement, care, support and thoughtfulness, I (their client) would not be alive today.
I am forever in their debt and wish to put upon the record that I would recommend Caremark (Plymouth) to anyone who has the misfortune to need 24-hour, round-the-clock, specialist care and support. To Caremark (Plymouth), I say thank you so much.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for providing such positive feedback about the care you receive from Caremark.

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Review of

Caremark Plymouth

from M F (Son of Client) published on 12 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers to be very efficient and caring with my mother. They have a very good bedside manner.

Reply from Karen Holmes, Care Manager at Caremark Plymouth

Many thanks for taking the time to provide feedback.

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Awards / Recognitions (1)

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