Home Care Provider Owned by Right at Home UK in North Somerset
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Somerset for Right at Home UK are showing below.
View the details of all 80 locations (with 4264 reviews) owned by Right at Home UK
Right at Home UK Locations in North Somerset (1)
Right at Home (North Somerset)
9.8
61 reviews
Pure Offices, 137 Pastures Avenue, St Georges, Weston-super-Mare BS22 7SB
"Extremely happy client. Always a happy, caring staff. No job too small. The office is easy to connect with and try their best to…" Read all 61 reviews
Right at Home North Somerset is a care company that is "Genuinely Caring". They would never aim to be one of the largest care companies, preferring to maintain a friendly yet professional atmosphere across all of the team. They are a local company, employing… Read more about Right at Home (North Somerset)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £32 / hour
- Live-in Care from £1,500 / week
Right at Home UK Reviews in North Somerset (61)
9.9
Right at Home UK has a Group Review Score of 9.9 (9.891) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
Review of
Right at Home (North Somerset)
from R G (Client) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Extremely happy client. Always a happy, caring staff. No job too small. The office is easy to connect with and try their best to accommodate you. Could not be more pleased.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Carole C (Client) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am very happy with services and carers I have. Don't want it to change in any way.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from E A (Wife of Client) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very helpful, reliable and knowledgeable lady.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Robbie D (Son of Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Firstly I'd just like to say a big thank you to all the behind the scenes staff involved in organising everything. I can really appreciate the headaches it must cause sometimes especially with all the roadworks we've had around here. Secondly, the carers who come to my mothers 4 times a day...all the
people who turn up are on time, courteous,happy and just brilliant...nothing is too much.
Once they have sorted my mother they sort the dishes (if I've been lazy or busy ), empty bins and anything that they think needs doing.
They have chats with mum and she feels very relaxed and they always seem to lift her spirit.
Thank you, each and every one of you.
Once they have sorted my mother they sort the dishes (if I've been lazy or busy ), empty bins and anything that they think needs doing.
They have chats with mum and she feels very relaxed and they always seem to lift her spirit.
Thank you, each and every one of you.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Margaret C (Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with my carers, they are very thoughtful and caring. Recently I asked if they could defrost my freezer and they did a wonderful job, very grateful. I can now put my frozen food in there, as before impossible. They hang my washing out and fold it when dried.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from J G (Friend of Client) published on 4 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am a friend and POA to the person receiving the home care.
The visits by the carers are approximately one hour seven days a week.
Positive aspects to my observations about the care provided by RAH.
Professionalism and punctuality and reliability 5 stars.
Meal preparation 5 stars.
Compassion
The visits by the carers are approximately one hour seven days a week.
Positive aspects to my observations about the care provided by RAH.
Professionalism and punctuality and reliability 5 stars.
Meal preparation 5 stars.
Compassion
and kindness 5 stars.
Any issues with medication you have responded appropriately.
All the above have helped the improvement or the person receiving the care.
Any issues with medication you have responded appropriately.
All the above have helped the improvement or the person receiving the care.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Wayne S (Father of Client) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are all amazing.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Alison C (Client) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been treated with respect and dignity. My experience has always been positive. Staff are well trained and confident..
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Valerie L (Client) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very pleased with the care I am receiving. Nothing is too much trouble for my carers but I do try to be not too demanding. I am now waiting to have bedtime visits as it is quite difficult for my husband to cope with his dementia.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Joy (Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with the service. All caring are very good.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from K H (Daughter of Client) published on 28 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home have proved invaluable in looking after my parents following illness.
From the initial consultation at home I knew that they would be well looked after.
The app is such a useful tool to give updates as to how each visit went.
All the office staff are superb and so helpful. Nothing
From the initial consultation at home I knew that they would be well looked after.
The app is such a useful tool to give updates as to how each visit went.
All the office staff are superb and so helpful. Nothing
is ever too much trouble and will always try to accommodate last minute changes.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from I S (Daughter of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When your family member reaches the sunset of their life, with their mental and physical abilities being severely compromised, one of the most difficult things is to find some hope for the present and future, to give a family member some meaningful experience that would give them the boost to their
spirit and the comfort in satisfying their needs.
The elder and more disable the person is, the harder is to provide such experience that they would find enjoyable and which could help them not to give up.
My mother and I are very fortunate to find such people, both carers and management, at Right at Home whose professional expertise, friendly attitude and kind desire to help have been making an enormous difference in my mum's life. According to my mother's words, the support she has been receiving prolongs her life and gives her the drive to cope with the challenges of every new day even when difficulties of living seem to be overwhelming.
We have been blessed meeting Right at Home.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from A U (Daughter of Client) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I was finding a suitable care agency for Mum straight away I found them very friendly and helpful, nothing was too much trouble.
Mum seems very happy with the carers, it's nice to get a report each time the carers have been.
It's also nice to have the manager coming to Mum's home, and having
Mum seems very happy with the carers, it's nice to get a report each time the carers have been.
It's also nice to have the manager coming to Mum's home, and having
a regular catch-up with me and Mum. Seeing how things are going, and being able to change things according to how Mum is coping. Very pleased with the care agency. Top marks from me! The only thing would be nice to have pictures of the carers who are looking after Mum.
Reply from Jasmine Frost, Care manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from K H (Client) published on 29 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I get along with all the Carers very well and it's a highlight of my day to see them.
My main Carer is over twice a week and we get along very well! She's extremely understanding of my abilities and also my struggles and thinks of potential issues I may face with my mobility before even I do! She's
My main Carer is over twice a week and we get along very well! She's extremely understanding of my abilities and also my struggles and thinks of potential issues I may face with my mobility before even I do! She's
definitely a highlight of my week and I always can't wait for the next visit!
I am able to access the community with her which gives me a great sense of freedom that I feared I wouldn't get back after my mobility declined.
We've built up a very strong helping relationship.
My carer is an absolute delight to be around and she has my full trust. She is efficient, caring, and overall just an amazing human being! I could not be happier with the care I receive from her and the other Carers.
As a whole, the company seems very understanding of my struggles. There's no attempt to tick boxes (or it doesn't show that way in reviews) which makes them a perfect person-centred approach to care.
I am able to access the community with her which gives me a great sense of freedom that I feared I wouldn't get back after my mobility declined.
We've built up a very strong helping relationship.
My carer is an absolute delight to be around and she has my full trust. She is efficient, caring, and overall just an amazing human being! I could not be happier with the care I receive from her and the other Carers.
As a whole, the company seems very understanding of my struggles. There's no attempt to tick boxes (or it doesn't show that way in reviews) which makes them a perfect person-centred approach to care.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Andrew B (Son of Client) published on 28 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home have been amazing looking after my Mum. Although having to have someone in to care for a beloved parent is a hard choice, Right at Home has made it easy. They have been able to provide support when needed, advice when needed, and a friendly ear. They have made Mum feel like she has a friendly
ear coming around three times a day especially when she's suffering from Alzheimer's. It's a comfort knowing Mum has been looked after by people who care.
I'd have no hesitation in recommending their service.
I'd have no hesitation in recommending their service.
Reply from Jasmine Frost, Care Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Tilly F (Granddaughter of Client) published on 23 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home have been a part of our family for 2 years now. Providing care to my elderly grandmother who has dementia. The care which is being provided is excellent. She has regular carers coming to visit which is very important for us as it means Nan receives consistency in her care. Carers and office
staff have treated the whole family with respect and always there to support us when needed. The carers are always finding new ways to support my nan. She is looked after so well. Thank you everyone at Right at Home.
Reply from Micala Small, Registered Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Ruth B (Client) published on 21 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have got nothing but praise for your staff, they are always cheerful and will do anything you ask them to do. They would even walk the dog if I had one! One criticism - I would be very grateful if your office would ring me and tell me the time of my visit is changed, apart from that everything is
1st class.
Reply from Micala Small, Registered Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Paul M (Son of Client) published on 2 September 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are excellent, punctual and always willing to provide the level of care you would expect for a family member.
Unscheduled hospital appointments or admissions lead in most cases to paying for care that is cancelled.
Unscheduled hospital appointments or admissions lead in most cases to paying for care that is cancelled.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from K B (Partner of Client) published on 12 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home have provided regular short-period care for my partner who has Dementia. This on a mainly companionship basis to allow me to make personal appointments etc. with confidence that she will be safe while I'm out. They have been able to regularly provide the companionship of the same good
and confident carer covering the same hours each week. This has been important for the well-being of us both.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Review of
Right at Home (North Somerset)
from Susan W (Niece of Client) published on 8 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care that my Aunt had from the Right at Home carers was very good. Everyone was very caring and went out of their way to help my Aunt who has dementia. They helped her both physically and mentally. My Aunt always loved to see them and said the carers really cheered her up.
Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
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Awards / Recognitions (11)
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