Home Care Providers Owned by Right at Home UK in North Somerset

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Only the locations & reviews in North Somerset for Right at Home UK are being shown.

Right at Home UK Locations in North Somerset (1)

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1 Home Care Providers owned by Right at Home UK in North Somerset
Right at Home (North Somerset)
Pure Offices, 137 Pastures Avenue, St Georges, Weston-super-Mare BS22 7SB
9.870 Reviews
Right at Home (North Somerset)
Right at Home (North Somerset)
"Right at Home allows me to feel safe and relatively independent in my own home by dealing with tasks that are difficult for me to do by..."Read all 70 reviews

Right at Home North Somerset is a care company that is "Genuinely Caring". They would never aim to be one of the largest care companies, preferring to maintain a friendly yet professional atmosphere across... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Right at Home UK Reviews in North Somerset (70)

9.8

Right at Home UK has a Group Review Score of 9.8 (9.792) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.

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Showing 70 reviews matching selected criteria
Review of Right at Home (North Somerset) from Phillip M (Client / Service User) published on 2 July 2026 Submitted via Website
Overall Experience

Right at Home allows me to feel safe and relatively independent in my own home by dealing with tasks that are difficult for me to do by myself. I feel comfortable chatting to them regarding any issues that I may have and they offer advice when needed.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you for taking the time to leave such a lovely review. We are delighted to hear that our support helps you feel safe and maintain your independence at home. Building trusting relationships with our clients is extremely important to us, so it's wonderful to know that you feel comfortable...  

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Review of Right at Home (North Somerset) from Louise A (Daughter of Client) published on 23 June 2026 Submitted via Website
Overall Experience
Dad is very well supported with dignity and respect on each visit.

Right At Home try to ensure the same couple of carers visit my dad each weekend. This helps with continuity. My dad gets to know the carers and they get to know my dad, which is very important to us.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for taking the time to share your kind feedback. We're delighted to hear that your dad is supported with dignity and respect - this is at at the heart of everything we aim to deliver.

Continuity of care is incredibly important to us, so it's wonderful to know that having the...  

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Review of Right at Home (North Somerset) from Angela T (Daughter of Client) published on 20 May 2026 Submitted via Website
Overall Experience

We have been extremely happy with every aspect of the care provided by Right at home Somerset. From our first meeting with their representative to discuss my parents requirements to the contact with the office staff and the day to day support offered by the carers has been exceptional. As I used to work for the NHS in elderly care I was expecting the worst when in came to helping my parents organise support in their own home. I can honestly say the service provided has been a blessing to them and to myself. It is helping to maintain them in their own home and has bought some laughter and joy to their days now they are house bound. The carers have been responsive to requests eg picking up prescriptions but have also been proactive in identifying things that will help my parents. This approach has been welcomed by them and allowed me to relax and feel there are options to help me in helping them. It has helped me to become a daughter again. Thank you

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)
Thank you for sharing such a thoughtful review. We're really pleased to hear that the support from our team has made a positive difference for your parents and for you.

Your experience in elderly care gives real weight to your feedback, and it means a lot to know that our carers' day-to-day...  

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Review of Right at Home (North Somerset) from Margaret C (Client / Service User) published on 19 May 2026 Submitted via Postal Card
Overall Experience

I have two fantastic carers that came to me each week. They know exactly what I want and things that need to be done around the bungalow and what I need for lunch without having to ask me. They both show care and respect for me at all times. The office notifies of time and change of people.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for sharing this feedback. It's wonderful to hear how well your carers support you each week. Knowing you feel respected and cared for means a great deal to us. We're also really glad the office team keeps you updated and informed. We really appreciate you taking the time to let us know.

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Review of Right at Home (North Somerset) from Dawn E (Client / Service User) published on 19 May 2026 Submitted via Postal Card
Overall Experience

I have been with Right at Home for 4 years, which has been a wonderful experience. I have been treated with respect and have been extremely pleased with my standard of care and cannot fault the company at all. I look forward to many more years to come with Right at Home.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for your lovely feedback. We're delighted to hear that you've felt respected, well cared for, and supported over the past four years. It means a great deal to the whole team. We look forward to continuing to provide the standard of care you deserve for many years to come.

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Review of Right at Home (North Somerset) from T G (Daughter of Client) published on 28 April 2026 Submitted via Website
Overall Experience

Right at Home have been providing morning and evening personal care for my elderly mother for two years. All the carers have treated Mum (who has moderate but advancing dementia) with respect and kindness. They fullfill all the duties - including personal care, laundry meds, making breakfast etc - with competence and compassion. They are also reliable and punctual (unless delayed due to circumstances beyond their control). In addition to the face to face service that Mum has received, we have found that Right at Home's management, admin and finance teams efficient and friendly and responsive to any queries or when Mum's needs have changed. We are very grateful for the service and support.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

This is so lovely to hear that your Mum has felt like she has been well supported, and treated with dignity. It is excellent to hear that both our care team, and our office admin team, have done their utmost to respond to any queries or changes in need. Thank you for taking the time to feed this back to us, and of course we will continue to do our very best. Warmest regards.

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Review of Right at Home (North Somerset) from Sharon C (Daughter of Client) published on 24 April 2026 Submitted via Website
Overall Experience

Right at Home have been very helpful not just providing care for our mum but her close family too. I have found them easy to communicate with and they easily adapted with our mum's changing needs. They were always on hand to offer help and went above and beyond. I can highly recommend.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Absolutely brilliant to hear this. Our team is always so pleased to hear what an impact they are making in the lives of our clients and their families. We always strive to go above and beyond, and we are so glad that we have managed to help. Thank you for taking the time to send this feedback. Wishing you all the very best.

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Review of Right at Home (North Somerset) from Sharon S (Mother of Client) published on 5 March 2026 Submitted via Website
Overall Experience

Right at home has support my child (age 24,) for approx 2yrs.whom is wheelchair bound with a rare genetic condition.we have 6 carers 3 times per day.they do everything I used to it certainly takes the pressure off when your working ect and we have another child.thry do all the personal care and we have good communication,my child has got a good relationship with the carers and the talk about alsorts it's difficult for them as child is non verbal but as they got to know us they manage to know what's needed.they always ask of there's anything else to be done before they leave,the odd window clean as I'm 5ft and putting up a Xmas tree in child's bedroom which is important to child.overall there nice people along with the office staff as it's no problem to sort out any issues

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for this detailed and positive feedback. It is so wonderful to hear that you and your child feel valued, and supported, and I am particularly pleased to hear that you feel our communication is good. Going the extra mile is something we all really value, and I know our team will be...  

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Review of Right at Home (North Somerset) from Christopher H (Husband of Client) published on 9 February 2026 Submitted via Postal Card
Overall Experience
We have found this to be an excellent company and the care my wife has received is really good.

Thank you for all your support + care your company have shown us.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

You and your wife are so very welcome, it is an absolute pleasure to be supporting you. We are so pleased to hear that our team has been so helpful, I know it will mean a lot to them to hear that. Thank you for taking the time to feed back to us and leave a review. All the very best.

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Review of Right at Home (North Somerset) from Felicity T (Wife of Client) published on 8 January 2026 Submitted via Postal Card
Overall Experience

Right at Home are very attentive, pleasant and efficient, and will go out of their way to be helpful.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Wow, this is really wonderful to hear. Thank you so much for these kind words and positive feedback. Our team will be so pleased to hear that their efforts have made such a difference - this really means a lot! All the very best.

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Review of Right at Home (North Somerset) from Mark G (Client / Service User) published on 31 December 2025 Submitted via Website
Overall Experience

I am a disabled man age 81 - I use an electric wheelchair and am unable to stand or walk. I need care and my carer comes every morning at 7am to help me to get dressed, washed and ready for the day. My carer comes again at 9.45pm to help me get to bed. On Tuesday afternoon of each week my carer comes to do domestic work in my bungalow - this includes hoovering carpets, washing floors, bed changing, dusting, emptying bins and general tidying to keep my home neat and tidy.

My carers are employed by Right at Home care agency. The carers are very well trained and help me in every way. They clearly show that they enjoy their work, are always pleasant and have a serious interest in their job. The carers regularly attend in service training days to keep their skills updated. Whenever a carer has to be absent through sickness or annual leave the coordination team quickly find a replacement carer.

The management have a policy of regular reviews with clients.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you for this wonderful feedback. It means a great deal to the whole team to hear that you feel so well supported. We appreciate you taking the time to write this review, and we are determined to continue delivering the highest level of support into the future. All the very best!

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Review of Right at Home (North Somerset) from R G (Client / Service User) published on 26 September 2025 Submitted via Postal Card
Overall Experience

Extremely happy client. Always a happy, caring staff. No job too small. The office is easy to connect with and try their best to accommodate you. Could not be more pleased.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

It is so lovely to hear from you, and to learn that you are so happy with how our team goes the extra mile. You are of course a wonderful client to have, and the feeling is mutual! Thank you for being a very special person.

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Review of Right at Home (North Somerset) from Carole C (Client / Service User) published on 18 September 2025 Submitted via Postal Card
Overall Experience

I am very happy with services and carers I have. Don't want it to change in any way.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

We are so pleased to hear that everything is going well for you, and that our support is so helpful and suited to your needs. As you know, everyone on the team is really pleased to be supporting you; you are an absolutely lovely person. All the very best.

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Review of Right at Home (North Somerset) from E A (Wife of Client) published on 18 September 2025 Submitted via Postal Card
Overall Experience

A very helpful, reliable and knowledgeable lady.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you for taking the time to provide this feedback. We are so pleased to hear that overall you have had a 5 star experience, and many of the aspects of the support we provide are 5 star! We will be in contact to see if there is anything further we can do to improve and meet your needs. Very best wishes.

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Review of Right at Home (North Somerset) from Robbie D (Son of Client) published on 7 August 2025 Submitted via Website
Overall Experience
Firstly I'd just like to say a big thank you to all the behind the scenes staff involved in organising everything. I can really appreciate the headaches it must cause sometimes especially with all the roadworks we've had around here. Secondly, the carers who come to my mothers 4 times a day...all the people who turn up are on time, courteous,happy and just brilliant...nothing is too much.
Once they have sorted my mother they sort the dishes (if I've been lazy or busy ), empty bins and anything that they think needs doing.
They have chats with mum and she feels very relaxed and they always seem to lift her spirit.

Thank you, each and every one of you.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

This is so wonderful to hear, and so meaningful to our team to receive such glowing feedback. I know they all try so hard, and it is wonderful to hear of the impact that they are making. Supporting you and your Mum, and lifting your Mum's spirits is our absolute pleasure. We really appreciate you taking the time to let us know. All the very best.

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Review of Right at Home (North Somerset) from J G (Friend of Client) published on 4 July 2025 Submitted via Website
Overall Experience
I am a friend and POA to the person receiving the home care.
The visits by the carers are approximately one hour seven days a week.
Positive aspects to my observations about the care provided by RAH.
Professionalism and punctuality and reliability 5 stars.
Meal preparation 5 stars.
Compassion and kindness 5 stars.
Any issues with medication you have responded appropriately.

All the above have helped the improvement or the person receiving the care.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

This is so wonderful to hear. Thank you so much for taking the time to let us know. This kind of feedback is so valuable to us, to know what we are doing well; and so meaningful to our wonderful team of Carers to hear that their work is valued. It is also so wonderful to hear the impact that our work is having on our wonderful clients. Thank you, this has made our day!

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Review of Right at Home (North Somerset) from Wayne S (Father of Client) published on 1 July 2025 Submitted via Postal Card
Overall Experience

All the carers are all amazing.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much, this is incredible feedback, and we are so pleased to hear that you are so happy with our incredible Carers! We will pass this on to our team, it will mean a lot to them. A five star review is truly valued, and of course we will always be continuing to strive to improve. All the very best, and thanks again!

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Review of Right at Home (North Somerset) from Alison C (Client / Service User) published on 25 June 2025 Submitted via Postal Card
Overall Experience

I have been treated with respect and dignity. My experience has always been positive. Staff are well trained and confident..

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

It has been such a pleasure supporting you over the years. We all thoroughly enjoy your company, and we have so pleased to have been there for you when you needed us.. The whole team wishes you all the very best into the future.

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Review of Right at Home (North Somerset) from Valerie L (Client / Service User) published on 18 June 2025 Submitted via Postal Card
Overall Experience

I am very pleased with the care I am receiving. Nothing is too much trouble for my carers but I do try to be not too demanding. I am now waiting to have bedtime visits as it is quite difficult for my husband to cope with his dementia.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

It is so wonderful to hear that our support is causing such a positive impact in your life. Thank you for sharing these kind words : I know they will mean a lot to the team. We really hope to be able to provide the bedtime visit soon. All the very best!

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Review of Right at Home (North Somerset) from Joy (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

Very pleased with the service. All caring are very good.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for this wonderful feedback. We are so pleased to hear that you have had such a good experience with our team. We really do try very hard, and pride ourselves on the quality of care and support that we deliver. I will pass your compliments on to our team, and I know it will mean the world to them.

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Awards / Recognitions (12)

  • Recipient: Right at Home UKDate: Friday 29 May 2026

  • Recipient: Right at Home UKDate: Friday 30 May 2025

  • Recipient: Right at Home UKDate: Friday 31 May 2024

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