Home Care Providers Owned by Right at Home UK in North Somerset

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Only the locations & reviews in North Somerset for Right at Home UK are being shown.

Right at Home UK Locations in North Somerset (1)

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1 Home Care Providers owned by Right at Home UK in North Somerset
Right at Home (North Somerset)
Pure Offices, 137 Pastures Avenue, St Georges, Weston-super-Mare BS22 7SB
9.867 Reviews
Right at Home (North Somerset)
Right at Home (North Somerset)
"Right at Home have been very helpful not just providing care for our mum but her close family too. I have found them easy to communicate..."Read all 67 reviews
Visiting Care from £32 / hour|Live-in Care from £1,700 / week

Right at Home North Somerset is a care company that is "Genuinely Caring". They would never aim to be one of the largest care companies, preferring to maintain a friendly yet professional atmosphere across... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Right at Home UK Reviews in North Somerset (67)
9.8

Right at Home UK has a Group Review Score of 9.8 (9.793) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
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Showing 67 reviews matching selected criteria
Review of Right at Home (North Somerset) from T G (Daughter of Client) published on 28 April 2026 Submitted via Website
Overall Experience

Right at Home have been providing morning and evening personal care for my elderly mother for two years. All the carers have treated Mum (who has moderate but advancing dementia) with respect and kindness. They fullfill all the duties - including personal care, laundry meds, making breakfast etc - with competence and compassion. They are also reliable and punctual (unless delayed due to circumstances beyond their control). In addition to the face to face service that Mum has received, we have found that Right at Home's management, admin and finance teams efficient and friendly and responsive to any queries or when Mum's needs have changed. We are very grateful for the service and support.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

This is so lovely to hear that your Mum has felt like she has been well supported, and treated with dignity. It is excellent to hear that both our care team, and our office admin team, have done their utmost to respond to any queries or changes in need. Thank you for taking the time to feed this back to us, and of course we will continue to do our very best. Warmest regards.

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Review of Right at Home (North Somerset) from Sharon C (Daughter of Client) published on 24 April 2026 Submitted via Website
Overall Experience

Right at Home have been very helpful not just providing care for our mum but her close family too. I have found them easy to communicate with and they easily adapted with our mum's changing needs. They were always on hand to offer help and went above and beyond. I can highly recommend.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Absolutely brilliant to hear this. Our team is always so pleased to hear what an impact they are making in the lives of our clients and their families. We always strive to go above and beyond, and we are so glad that we have managed to help. Thank you for taking the time to send this feedback. Wishing you all the very best.

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Review of Right at Home (North Somerset) from Sharon S (Mother of Client) published on 5 March 2026 Submitted via Website
Overall Experience

Right at home has support my child (age 24,) for approx 2yrs.whom is wheelchair bound with a rare genetic condition.we have 6 carers 3 times per day.they do everything I used to it certainly takes the pressure off when your working ect and we have another child.thry do all the personal care and we have good communication,my child has got a good relationship with the carers and the talk about alsorts it's difficult for them as child is non verbal but as they got to know us they manage to know what's needed.they always ask of there's anything else to be done before they leave,the odd window clean as I'm 5ft and putting up a Xmas tree in child's bedroom which is important to child.overall there nice people along with the office staff as it's no problem to sort out any issues

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for this detailed and positive feedback. It is so wonderful to hear that you and your child feel valued, and supported, and I am particularly pleased to hear that you feel our communication is good. Going the extra mile is something we all really value, and I know our team will be...  

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Review of Right at Home (North Somerset) from Christopher H (Husband of Client) published on 9 February 2026 Submitted via Postal Card
Overall Experience
We have found this to be an excellent company and the care my wife has received is really good.

Thank you for all your support + care your company have shown us.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

You and your wife are so very welcome, it is an absolute pleasure to be supporting you. We are so pleased to hear that our team has been so helpful, I know it will mean a lot to them to hear that. Thank you for taking the time to feed back to us and leave a review. All the very best.

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Review of Right at Home (North Somerset) from Felicity T (Wife of Client) published on 8 January 2026 Submitted via Postal Card
Overall Experience

Right at Home are very attentive, pleasant and efficient, and will go out of their way to be helpful.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Wow, this is really wonderful to hear. Thank you so much for these kind words and positive feedback. Our team will be so pleased to hear that their efforts have made such a difference - this really means a lot! All the very best.

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Review of Right at Home (North Somerset) from Mark G (Client / Service User) published on 31 December 2025 Submitted via Website
Overall Experience

I am a disabled man age 81 - I use an electric wheelchair and am unable to stand or walk. I need care and my carer comes every morning at 7am to help me to get dressed, washed and ready for the day. My carer comes again at 9.45pm to help me get to bed. On Tuesday afternoon of each week my carer comes to do domestic work in my bungalow - this includes hoovering carpets, washing floors, bed changing, dusting, emptying bins and general tidying to keep my home neat and tidy.

My carers are employed by Right at Home care agency. The carers are very well trained and help me in every way. They clearly show that they enjoy their work, are always pleasant and have a serious interest in their job. The carers regularly attend in service training days to keep their skills updated. Whenever a carer has to be absent through sickness or annual leave the coordination team quickly find a replacement carer.

The management have a policy of regular reviews with clients.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you for this wonderful feedback. It means a great deal to the whole team to hear that you feel so well supported. We appreciate you taking the time to write this review, and we are determined to continue delivering the highest level of support into the future. All the very best!

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Review of Right at Home (North Somerset) from R G (Client / Service User) published on 26 September 2025 Submitted via Postal Card
Overall Experience

Extremely happy client. Always a happy, caring staff. No job too small. The office is easy to connect with and try their best to accommodate you. Could not be more pleased.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

It is so lovely to hear from you, and to learn that you are so happy with how our team goes the extra mile. You are of course a wonderful client to have, and the feeling is mutual! Thank you for being a very special person.

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Review of Right at Home (North Somerset) from Carole C (Client / Service User) published on 18 September 2025 Submitted via Postal Card
Overall Experience

I am very happy with services and carers I have. Don't want it to change in any way.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

We are so pleased to hear that everything is going well for you, and that our support is so helpful and suited to your needs. As you know, everyone on the team is really pleased to be supporting you; you are an absolutely lovely person. All the very best.

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Review of Right at Home (North Somerset) from E A (Wife of Client) published on 18 September 2025 Submitted via Postal Card
Overall Experience

A very helpful, reliable and knowledgeable lady.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you for taking the time to provide this feedback. We are so pleased to hear that overall you have had a 5 star experience, and many of the aspects of the support we provide are 5 star! We will be in contact to see if there is anything further we can do to improve and meet your needs. Very best wishes.

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Review of Right at Home (North Somerset) from Robbie D (Son of Client) published on 7 August 2025 Submitted via Website
Overall Experience
Firstly I'd just like to say a big thank you to all the behind the scenes staff involved in organising everything. I can really appreciate the headaches it must cause sometimes especially with all the roadworks we've had around here. Secondly, the carers who come to my mothers 4 times a day...all the people who turn up are on time, courteous,happy and just brilliant...nothing is too much.
Once they have sorted my mother they sort the dishes (if I've been lazy or busy ), empty bins and anything that they think needs doing.
They have chats with mum and she feels very relaxed and they always seem to lift her spirit.

Thank you, each and every one of you.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

This is so wonderful to hear, and so meaningful to our team to receive such glowing feedback. I know they all try so hard, and it is wonderful to hear of the impact that they are making. Supporting you and your Mum, and lifting your Mum's spirits is our absolute pleasure. We really appreciate you taking the time to let us know. All the very best.

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Review of Right at Home (North Somerset) from Margaret C (Client / Service User) published on 4 July 2025 Submitted via Postal Card
Overall Experience

I am very happy with my carers, they are very thoughtful and caring. Recently I asked if they could defrost my freezer and they did a wonderful job, very grateful. I can now put my frozen food in there, as before impossible. They hang my washing out and fold it when dried.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

This is so great to hear, and an excellent reminder that it is the little things that make such a difference. Our team is always happy to help where they can, and I am so pleased that you feel well supported. We will pass your kind words on to the team, and it will really make them feel like all their hard work is worthwhile. Thanks again, and have a wonderful day.

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Review of Right at Home (North Somerset) from J G (Friend of Client) published on 4 July 2025 Submitted via Website
Overall Experience
I am a friend and POA to the person receiving the home care.
The visits by the carers are approximately one hour seven days a week.
Positive aspects to my observations about the care provided by RAH.
Professionalism and punctuality and reliability 5 stars.
Meal preparation 5 stars.
Compassion and kindness 5 stars.
Any issues with medication you have responded appropriately.

All the above have helped the improvement or the person receiving the care.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

This is so wonderful to hear. Thank you so much for taking the time to let us know. This kind of feedback is so valuable to us, to know what we are doing well; and so meaningful to our wonderful team of Carers to hear that their work is valued. It is also so wonderful to hear the impact that our work is having on our wonderful clients. Thank you, this has made our day!

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Review of Right at Home (North Somerset) from Wayne S (Father of Client) published on 1 July 2025 Submitted via Postal Card
Overall Experience

All the carers are all amazing.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much, this is incredible feedback, and we are so pleased to hear that you are so happy with our incredible Carers! We will pass this on to our team, it will mean a lot to them. A five star review is truly valued, and of course we will always be continuing to strive to improve. All the very best, and thanks again!

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Review of Right at Home (North Somerset) from Alison C (Client / Service User) published on 25 June 2025 Submitted via Postal Card
Overall Experience

I have been treated with respect and dignity. My experience has always been positive. Staff are well trained and confident..

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

It has been such a pleasure supporting you over the years. We all thoroughly enjoy your company, and we have so pleased to have been there for you when you needed us.. The whole team wishes you all the very best into the future.

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Review of Right at Home (North Somerset) from Valerie L (Client / Service User) published on 18 June 2025 Submitted via Postal Card
Overall Experience

I am very pleased with the care I am receiving. Nothing is too much trouble for my carers but I do try to be not too demanding. I am now waiting to have bedtime visits as it is quite difficult for my husband to cope with his dementia.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

It is so wonderful to hear that our support is causing such a positive impact in your life. Thank you for sharing these kind words : I know they will mean a lot to the team. We really hope to be able to provide the bedtime visit soon. All the very best!

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Review of Right at Home (North Somerset) from Joy (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

Very pleased with the service. All caring are very good.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for this wonderful feedback. We are so pleased to hear that you have had such a good experience with our team. We really do try very hard, and pride ourselves on the quality of care and support that we deliver. I will pass your compliments on to our team, and I know it will mean the world to them.

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Review of Right at Home (North Somerset) from K H (Daughter of Client) published on 28 March 2025 Submitted via Website
Overall Experience
Right at Home have proved invaluable in looking after my parents following illness.
From the initial consultation at home I knew that they would be well looked after.
The app is such a useful tool to give updates as to how each visit went.

All the office staff are superb and so helpful. Nothing is ever too much trouble and will always try to accommodate last minute changes.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for your kind words. We are so pleased that your parents have been well looked after, that you found the app useful, and that you found the whole team super helpful. This is really important to us, as we all really do want the absolute best experience for all of our clients. We will continue to strive for Excellence in all aspects of our service. Wishing you all the very best.

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Review of Right at Home (North Somerset) from I S (Daughter of Client) published on 27 March 2025 Submitted via Website
Overall Experience

When your family member reaches the sunset of their life, with their mental and physical abilities being severely compromised, one of the most difficult things is to find some hope for the present and future, to give a family member some meaningful experience that would give them the boost to their spirit and the comfort in satisfying their needs.

The elder and more disable the person is, the harder is to provide such experience that they would find enjoyable and which could help them not to give up.

My mother and I are very fortunate to find such people, both carers and management, at Right at Home whose professional expertise, friendly attitude and kind desire to help have been making an enormous difference in my mum's life. According to my mother's words, the support she has been receiving prolongs her life and gives her the drive to cope with the challenges of every new day even when difficulties of living seem to be overwhelming.

We have been blessed meeting Right at Home.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

We are so humbled and grateful that you have taken the time to share these thoughts with us. These are truly special words, and go a long way to making us feel that the work we do is important and helpful. We know that you have one special member of the team who supports your family member on a...  

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Review of Right at Home (North Somerset) from A U (Daughter of Client) published on 12 November 2024 Submitted via Postal Card
Overall Experience
When I was finding a suitable care agency for Mum straight away I found them very friendly and helpful, nothing was too much trouble.
Mum seems very happy with the carers, it's nice to get a report each time the carers have been.

It's also nice to have the manager coming to Mum's home, and having a regular catch-up with me and Mum. Seeing how things are going, and being able to change things according to how Mum is coping. Very pleased with the care agency. Top marks from me! The only thing would be nice to have pictures of the carers who are looking after Mum.

Reply from Jasmine Frost, Care manager at Right at Home (North Somerset)

Thank you so much for sharing your experience! I'm thrilled to hear that you and Mum have found Right at Home to be friendly and attentive. It's wonderful that the regular updates and visits from the manager are making a positive difference. Your suggestion about having pictures of the carers is a great idea, and I'll make sure to pass that along.

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Review of Right at Home (North Somerset) from K H (Client / Service User) published on 29 October 2024 Submitted via Website
Overall Experience
I get along with all the Carers very well and it's a highlight of my day to see them.
My main Carer is over twice a week and we get along very well! She's extremely understanding of my abilities and also my struggles and thinks of potential issues I may face with my mobility before even I do! She's definitely a highlight of my week and I always can't wait for the next visit!
I am able to access the community with her which gives me a great sense of freedom that I feared I wouldn't get back after my mobility declined.
We've built up a very strong helping relationship.
My carer is an absolute delight to be around and she has my full trust. She is efficient, caring, and overall just an amazing human being! I could not be happier with the care I receive from her and the other Carers.

As a whole, the company seems very understanding of my struggles. There's no attempt to tick boxes (or it doesn't show that way in reviews) which makes them a perfect person-centred approach to care.

Reply from Grant Attwood, General Manager at Right at Home (North Somerset)

Thank you so much for this brilliant feedback for our amazing Care Team. And also for your kind words about the fact that we do not just "tick boxes". It is so wonderful to hear that you feel this way. This really means a lot to us, and I am so pleased that we have been able to support you in such positive and meaningful ways. Wishing you all the very very best.

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Awards / Recognitions (11)

  • Recipient: Right at Home UKDate: Friday 30 May 2025

  • Recipient: Right at Home UKDate: Friday 31 May 2024

  • Recipient: Right at Home UKDate: Wednesday 31 May 2023

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