Home Care Providers Owned by Right at Home UK in North Somerset

I look forward to my carers visit each week. Always cheerful, and caring, willing to help in any way. It was a good decision to employ a carer.

Right at Home allows me to feel safe and relatively independent in my own home by dealing with tasks that are difficult for me to do by myself. I feel comfortable chatting to them regarding any issues that I may have and they offer advice when needed.

Right At Home try to ensure the same couple of carers visit my dad each weekend. This helps with continuity. My dad gets to know the carers and they get to know my dad, which is very important to us.

We have been extremely happy with every aspect of the care provided by Right at home Somerset. From our first meeting with their representative to discuss my parents requirements to the contact with the office staff and the day to day support offered by the carers has been exceptional. As I used to work for the NHS in elderly care I was expecting the worst when in came to helping my parents organise support in their own home. I can honestly say the service provided has been a blessing to them and to myself. It is helping to maintain them in their own home and has bought some laughter and joy to their days now they are house bound. The carers have been responsive to requests eg picking up prescriptions but have also been proactive in identifying things that will help my parents. This approach has been welcomed by them and allowed me to relax and feel there are options to help me in helping them. It has helped me to become a daughter again. Thank you

I have two fantastic carers that came to me each week. They know exactly what I want and things that need to be done around the bungalow and what I need for lunch without having to ask me. They both show care and respect for me at all times. The office notifies of time and change of people.

I have been with Right at Home for 4 years, which has been a wonderful experience. I have been treated with respect and have been extremely pleased with my standard of care and cannot fault the company at all. I look forward to many more years to come with Right at Home.

Right at Home have been providing morning and evening personal care for my elderly mother for two years. All the carers have treated Mum (who has moderate but advancing dementia) with respect and kindness. They fullfill all the duties - including personal care, laundry meds, making breakfast etc - with competence and compassion. They are also reliable and punctual (unless delayed due to circumstances beyond their control). In addition to the face to face service that Mum has received, we have found that Right at Home's management, admin and finance teams efficient and friendly and responsive to any queries or when Mum's needs have changed. We are very grateful for the service and support.

Right at Home have been very helpful not just providing care for our mum but her close family too. I have found them easy to communicate with and they easily adapted with our mum's changing needs. They were always on hand to offer help and went above and beyond. I can highly recommend.

Right at home has support my child (age 24,) for approx 2yrs.whom is wheelchair bound with a rare genetic condition.we have 6 carers 3 times per day.they do everything I used to it certainly takes the pressure off when your working ect and we have another child.thry do all the personal care and we have good communication,my child has got a good relationship with the carers and the talk about alsorts it's difficult for them as child is non verbal but as they got to know us they manage to know what's needed.they always ask of there's anything else to be done before they leave,the odd window clean as I'm 5ft and putting up a Xmas tree in child's bedroom which is important to child.overall there nice people along with the office staff as it's no problem to sort out any issues

Thank you for all your support + care your company have shown us.

Right at Home are very attentive, pleasant and efficient, and will go out of their way to be helpful.

I am a disabled man age 81 - I use an electric wheelchair and am unable to stand or walk. I need care and my carer comes every morning at 7am to help me to get dressed, washed and ready for the day. My carer comes again at 9.45pm to help me get to bed. On Tuesday afternoon of each week my carer comes to do domestic work in my bungalow - this includes hoovering carpets, washing floors, bed changing, dusting, emptying bins and general tidying to keep my home neat and tidy.

The management have a policy of regular reviews with clients.

Extremely happy client. Always a happy, caring staff. No job too small. The office is easy to connect with and try their best to accommodate you. Could not be more pleased.

I am very happy with services and carers I have. Don't want it to change in any way.

A very helpful, reliable and knowledgeable lady.

Thank you, each and every one of you.

All the above have helped the improvement or the person receiving the care.

All the carers are all amazing.

I have been treated with respect and dignity. My experience has always been positive. Staff are well trained and confident..

I am very pleased with the care I am receiving. Nothing is too much trouble for my carers but I do try to be not too demanding. I am now waiting to have bedtime visits as it is quite difficult for my husband to cope with his dementia.