Home Care Providers Owned by Right at Home UK in Lancashire

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Only the locations & reviews in Lancashire for Right at Home UK are being shown.

Right at Home UK Locations in Lancashire (2)

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2 Home Care Providers owned by Right at Home UK in Lancashire
Right at Home (East Lancashire & Ribble Valley)
15 Whalley Road, Wilpshire, Blackburn BB1 9LQ
"The decision Mum and I made to appoint Right at Home RV to help us with mum's care needs has been one of the best decisions we could've..."Read all 54 reviews

Right at Home East Lancashire & Ribble Valley provides compassionate, high-quality care across Blackburn, Accrington, Great Harwood, Clitheroe, Whalley, Waddington, Read, Hurst Green, Ribchester, and... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Right at Home (Preston & South Ribble)
1st Floor, 5 Navigation Business Village, Navigation Way, Preston PR2 2YP
"We have been using this care company for several years now and they have been taking excellent care of my mum with her care slowly..."Read all 57 reviews

Right at Home (Preston & South Ribble) is a trusted, family-owned home care provider supporting clients across Ashton-on-Ribble, Bamber Bridge, Croston, Fulwood, Garstang, Hesketh Bank, Ingol, Kirkham,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care

Right at Home UK Reviews in Lancashire (111)

9.8

Right at Home UK has a Group Review Score of 9.8 (9.79) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.

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Showing 111 reviews matching selected criteria
Review of Right at Home (Preston & South Ribble) from Jane N (Daughter of Client) published on 1 July 2026 Submitted via Website
Overall Experience
We have been using this care company for several years now and they have been taking excellent care of my mum with her care slowly increasing over the years as required.
The company are an excellent, caring and professional team who I feel are second to none.
They provide excellent communication and will always accommodate requests for extra care or a change of care at often short notice.
The carers are friendly, caring and professional in their approach to my mum's needs always respecting her dignity at all times.
My mum has got to know her carers and that makes a huge difference to my mum and her care.
The online app is excellent for providing information on mum's care.
I have also found the company to be very supportive towards me when I've needed it.

They office staff due a great job are always polite and act on any requests made promptly and efficiently.

Reply from Gavin Preston, MD at Right at Home (Preston & South Ribble)

Thank you very much for your comprehensive feedback. I am delighted that both the care and office teams are providing such great care and support to not only you Mum but also supporting you. It is a privilege to care for your Mum and any support we can provide you and your Mum we are happy to do so. Thank you for taking the time to leave a review. It means a lot.

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Review of Right at Home (Preston & South Ribble) from H I (Daughter of Client) published on 15 June 2026 Submitted via Website
Overall Experience
My Dad has dementia and has been receiving care for 2 years now.
We couldn't manage without 'Right at home' care. They get my Dad up and help him with his breakfast. Then they come in the evening to help him with his tea.
They also persuade him to shower, which he refuses to do for me. They are always punctual and they have an excellent App which details a detailed diary of my Dads care, so I know what's happening every day.
They are also very flexible if we need an extra session, or need to move the time of his care if he has a hospital appointment.
He has several carers who make regular visits so he has got to know them well.

Thank you so much.

Reply from Gavin Preston, MD at Right at Home (Preston & South Ribble)

Thank you very much for taking the time to leave the care team a review. It means a lot to them to know that their hard work, care and compassion is making a real difference to the quality of your Dad'. life.

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Review of Right at Home (East Lancashire & Ribble Valley) from S A (Client / Service User) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Very good. Lovely ladies. Very obliging and comforting and good attention to detail.

Reply from Richard Burgess, Director at Right at Home (East Lancashire & Ribble Valley)

Thank you for the review and very kind words - our care team love working with you.

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Review of Right at Home (Preston & South Ribble) from C F (Daughter of Client) published on 26 May 2026 Submitted via Website
Overall Experience
Excellent communication from the company, emails and messages are answered promtly. They always do their best to accomodate any requests we make even at short notice. Any thing seen by the carers which raises a concern be it medication or medical is raised with us very quickly.

Good use of the app so we may see who is visiting and read the write up after the visit.

Reply from Gavin Preston, MD at Right at Home (Preston & South Ribble)

Thank you very much for taking the time to share your feedback. It means a lot to the whole team. It is gratifying to see that the hard work of our team and the genuine desire to get the quality of care right is having a positive impact on your Mum and your wider family.

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Review of Right at Home (East Lancashire & Ribble Valley) from Alison D (Daughter of Client) published on 14 May 2026 Submitted via Website
Overall Experience
The decision Mum and I made to appoint Right at Home RV to help us with mum's care needs has been one of the best decisions we could've made. It has allowed mum to stay in her own home, whilst fully supported.
The difference in mum's physical and mental well being is quite remarkable. She feels happy and safe in her own home, with someone else to chat to other than me. It has helped re-establish our relationship as mother and daughter, rather than me being her primary carer.
The peace of mind it has brought me and my husband is immeasurable, allowing us to relax a little, enjoy our lives without the constant need to look after and worry about mum.

I would and indeed have recommended your services and carers to anyone who has been in need of assistance with their loved ones.

Reply from Lisa Tomlinson, Business Development & Community Engagement Officer at Right at Home (East Lancashire & Ribble Valley)

Thank you so much for your kind review.

We're delighted to hear how our support has helped your mum stay happy and safe at home, while giving you peace of mind and allowing you to enjoy your relationship again.

We truly appreciate your trust and recommendation, and will share your lovely feedback with the team.

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Review of Right at Home (East Lancashire & Ribble Valley) from Gary H (Son of Client) published on 22 April 2026 Submitted via Website
Overall Experience

My Dad has been receiving care for a month. The carers have consistently put my Dad at ease and maintained his dignity. They have brought peace of mind to my Mum who is his main carer. As a family we would recommend to others.

Reply from Lisa Tomlinson, Business Development & Community Engagement Officer at Right at Home (East Lancashire & Ribble Valley)
Thank you for your kind review.
We're so pleased to hear that your Dad feels at ease and that his dignity is being maintained. It's also lovely to know our support has given your Mum peace of mind.

Your recommendation means a great deal to us-thank you again.

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Review of Right at Home (East Lancashire & Ribble Valley) from Tracey C (Daughter of Client) published on 17 April 2026 Submitted via Website
Overall Experience
Ii am very happy with the care services which Right at Home provides for my Dad.

The whole team have been consistently kind, professional and attentive to his needs. I always feel confident that he is in safe hands which gives me great peace of mind.

Reply from Lisa Tomlinson, Business Development & Community Engagement Officer at Right at Home (East Lancashire & Ribble Valley)
Thank you so much for taking the time to share such kind feedback.

We are delighted to hear that you are happy with the care your dad receives from our team. It is especially rewarding to know that our carers' kindness, professionalism, and attentiveness have helped give you confidence and peace of mind.

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Review of Right at Home (East Lancashire & Ribble Valley) from C S (Daughter of Client) published on 20 March 2026 Submitted via Website
Overall Experience

All staff at Right at Home are amazing . They are so caring to my parents and communication is excellent if there are ever any issues . I feel like I am really well supported at all times . I wouldn't hesitate to recommend Right at Home as a care provider .

Reply from Lisa Tomlinson, Business Development & Community Engagement Officer at Right at Home (East Lancashire & Ribble Valley)

Thank you for your kind words! We're so pleased to continue supporting your parents and that you feel well looked after. Your recommendation means a lot to us!

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Review of Right at Home (East Lancashire & Ribble Valley) from Christine N (Daughter of Client) published on 27 January 2026 Submitted via Postal Card
Overall Experience
Right at Home are a first class service provider. They provide mum with all she needs, always caring, polite, helpful and always will listen to her needs.

Right at Home give me the support at the drop of a hat whenever I call and ask fir care for mum.

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Review of Right at Home (Preston & South Ribble) from E S (Daughter of Client) published on 12 December 2025 Submitted via Website
Overall Experience
I cannot praise Right at Home enough. Not only for the continuous, warm, friendly and respectful care the team have shown my Dad, but the care and support they have shown us as a family during what has been a very stressful time making sure my Dad has the right support in place, after he made the decision he wanted assisted living in his own home rather than moving into a care home.

My Dad has loved having the visits, they have helped him to feel less isolated as well as benefitting from physical care. We feel very lucky to have found the team and feel we can talk to them at any time about my Dad's evolving needs. Would highly recommend.

Reply from Gavin Preston, MD at Right at Home (Preston & South Ribble)

Thank you very much for your feedback. The care team will be delighted to hear your feedback. There is not a day goes by where we don't look at what we can do better. We are constantly striving to improve the quality of our care and service to the wider family. It is great to get this feedback. Thank you very much.

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Review of Right at Home (East Lancashire & Ribble Valley) from Louise S (Daughter of Client) published on 10 December 2025 Submitted via Website
Overall Experience

All the carers are lovely and amazing with Mum, I really do appreciate everything they do for her nothing is ever too much trouble. The office and behind the scenes staff are always extremely happy to help, when you call the office they always get back to you when they say they will. Right at Home are a fantastic care company, who I would highly recommend to anyone who is looking to employ carers to look after their loved ones.

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Review of Right at Home (Preston & South Ribble) from G B (Client / Service User) published on 24 November 2025 Submitted via Postal Card
Overall Experience
A reliable service with experienced, helpful carers. A schedule of times and days plus carers names is usually sent out timeously.

My wishes are recrded to enable the carers I prefers. Occasionally this does not happen.

Reply from Gavin Preston, MD at Right at Home (Preston & South Ribble)

Thank you very much for your feedback. We do everything we can to schedule calls at preferred times with preferred carers however, short notice sickness can necessitate changes so that all of our clients receive the care they require. We do everything we can to minimise disruption.

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Review of Right at Home (Preston & South Ribble) from Desmond R (Client / Service User) published on 24 November 2025 Submitted via Postal Card
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Mihiri Very good - helped unpack and put clothes away - traveled from America. Jenny very good this morning supported to get Dr surgery and new bus pass.

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Review of Right at Home (Preston & South Ribble) from Margret G (Client / Service User) published on 14 October 2025 Submitted via Postal Card
Overall Experience

As you may notice the 'Value for Money' square is no ticked. This is because I feel overall services are now too expensive. However it is split into two sections - the carers who are very good and the organisers whose efforts are rather chaotic at times

Reply from Gavin Preston, MD at Right at Home (Preston & South Ribble)

Thank you for your feedback. A 11% increase in the cost of employment in April 2025 due to the national minimum wage increase and a significant increase in employers' national insurance contributions has put significant cost pressures on the whole of the sector, resulting in an unavoidable...  

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Review of Right at Home (Preston & South Ribble) from P W (Client / Service User) published on 7 October 2025 Submitted via Website
Overall Experience

The carers go above and beyond to make sure you retain your dignity whilst receiving the best care possible. I am very happy to recommend the Right at Home care company to everyone. The office does everything possible to fit your care around any appointments or plans you have. Everyone is friendly but professional.

Reply from Gavin Preston, MD at Right at Home (Preston & South Ribble)

Thank you for your feedback. The team work hard to schedule care calls around your appointments / plans and they will be pleased to know that you appreciate their efforts.

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Review of Right at Home (East Lancashire & Ribble Valley) from Joanna L (Sister of Client) published on 4 August 2025 Submitted via Postal Card
Overall Experience

Right at Home visit my sister twice a day. She was reluctant to accept care at first but through their warmth & friendliness, she regards them as friends. Although physically fit she suffers from dementia. They are good at finding misplaced items and ensuring she eats. They supervise medication and change her hearing aid. They give me peace of mind.

Reply from Lisa Tomlinson, Community Engagement Coordinator at Right at Home (East Lancashire & Ribble Valley)

Thank you for this wonderful feedback! We're so glad to hear that our caregivers have built such a warm, friendly relationship with your sister. It means a lot to us to know we've given you peace of mind by assisting with her daily needs and that she now regards our team as friends. We truly appreciate you sharing this.

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Review of Right at Home (East Lancashire & Ribble Valley) from Kathleen D (Client / Service User) published on 26 June 2025 Submitted via Postal Card
Overall Experience

Happy with service.

Reply from Lisa Tomlinson, Business Development & Community Engagement Officer at Right at Home (East Lancashire & Ribble Valley)

Thank you so much for your wonderful feedback on homecare.co.uk! We are absolutely delighted to hear that you are happy with the service you've received.

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Review of Right at Home (Preston & South Ribble) from J S (Daughter of Client) published on 7 February 2025 Submitted via Website
Overall Experience

Have used Right at Home for providing companionship visits and care for my mum for the last 12 months and they have been excellent. Mum has really enjoyed their visits, she is treated with kindness and respect and whenever I've needed extra support for mum they've always been there and happy to help. I must mention particularly mum's favourite carer, she has been absolutely fabulous with mum, nothing has been too much trouble and she has always gone out of her way to help me support mum. She very quickly built a good relationship with my mum, who felt very comfortable and safe with her. I would highly recommend her.

Reply from Gavin Preston, MD at Right at Home (Preston & South Ribble)

Thank you for taking the time to share your feedback. It is a pleasure to care for your Mum and I am delighted to hear that nothing is too much trouble for our carers with their support of your Mum. We really appreciate the fact that we have wonderful carers that want to do their very best for our clients.

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Review of Right at Home (Preston & South Ribble) from Joe R (Brother of Client) published on 25 October 2024 Submitted via Website
Overall Experience
I recently sought home care services for my older brother through Right at Home in Preston, Lancashire. Despite being far away in the USA, I was thoroughly impressed with their professionalism and dedication. From my initial contact to his safe arrival at his rental, the team was outstanding.
The management team was the best I dealt with from a distance. They provided a detailed care plan and cost estimates, which were immensely helpful in making informed decisions. They even arranged for a taxi service from the Airport and ensured seamless communication throughout the process.

Their all-round professionalism and commitment to high-quality care reassured me that my brother was in capable hands. The seamless handling of his arrival from five thousand miles away is commendable.

Reply from Gavin Preston, Managing Director at Right at Home (Preston & South Ribble)

Thank you for your wonderful feedback. It is a pleasure supporting your Brother and making all the arrangements, anything we can do to take pressure off you and your family. We have the belief that we don't just look after our clients, we look after their families as well. Thank you. All the best.

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Review of Right at Home (East Lancashire & Ribble Valley) from Andrew C (Husband of Client) published on 19 September 2024 Submitted via Website
Overall Experience

The team at Right at Home East Lancashire and Ribble Valley - and they are a team - have been providing care and support to my wife for a couple of years on a daily basis. Both she and I can not speak highly enough of this friendly, caring, professional, local and truly wonderful group of human beings who provide tailored personal care and support to my wife at our home. They are reliable and go the extra mile every time without asking. The office team are supportive, approachable and proactive. The carers are without exception amazing, caring and loving in equal measure. We have no hesitation in recommending them to anyone else needing care and support. I know I can trust them with my wife's welfare and well-being.

Reply from Lisa Tomlinson, Business Development & Community Engagement Officer at Right at Home (East Lancashire & Ribble Valley)

Thank you very much for your kind review! We appreciate you taking the time and the feedback you have provided.

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Awards / Recognitions (12)

  • Recipient: Right at Home UKDate: Friday 29 May 2026
  • Recipient: Right at Home UKDate: Friday 30 May 2025
  • Recipient: Right at Home UKDate: Friday 31 May 2024

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