Home Care Providers Owned by Right at Home UK in Lancashire

Prior to my mother receiving care from Right at Home the care she received from another provider was inadequate and my mother regressed in her emotional and physical health. Since she has received care from right at home I have observed a marked improvement in her emotional health and confidence,. The care provided has been excellent and extremely caring and compassionate and directed to my mothers emotional and physical needs. The care is personalised acknowledging her life experiences, health needs and providing a holistic and individualised plan of care . Even recognising and acknowledging things like her birthday ,, the little things that mean so much , I cannot thank the service enough as it provides me with confidence and reassurance that my mum is being properly cared for. Thank you.

My mother fell a few weeks ago and I needed some care over a month so I could get some respite at weekends. The care she had over night and through the day was excellent and all the carers were friendly and very helpful at all times.

Right at Home are a very approachable friendly and professional company. Carers are kind and considerate and pay attention to detail. They are well managed and fully briefed by admin staff-and they stick to the rules. There is always someone on the end of the phone and everyone is sympathetic and understanding. They deal calmly with some difficult situations and do not complain. If they see a problem coming ng they explain and offer constructive suggestions. Recruitment must be rigorous because all the carers we met seemed vocationally suited to the role this is a high end company so don't expect the service to be low cost. You get what you pay for. I would use them again and recommend them to others.

We have been very happy with the care Mum has received. Great communication. Mum likes the carers they have been reliable and always happy to help out. Office staff also communicate well and always happy to help.

Choosing Right at Home as the care company for my 89 year old Mum was based on finding them online, but it has turned out to be one of the best decisions we could have made.

Mum absolutely loves her carers. They are warm, kind, respectful, professional, incredibly supportive and genuinely care about her. She looks forward to their visits.

The office team is also fantastic, always doing their best to accommodate last-minute requests for extended or additional visits. Their flexibility has been invaluable to our family and has taken the pressure off us.

The care and support Mum receives have made a real difference to her quality of life. Knowing she is being cared for by people who genuinely care about her has given us enormous peace of mind. I would not hesitate to recommend this company to any family looking for compassionate, reliable home care for a loved one.

Right at Home have been providing care for Mum, who has dementia, for 5 months now. The overall service is excellent. Mum has regularly commented on the high standard of care, and carers are supportive and helpful.

The office are very responsive to all queries and ensure that I am quickly updated with any concerns, which is very reassuring.

I am very grateful to Right at Home for the care and support they have provided for my mum since her diagnosis of dementia. She needs help with her medication, and the whole assessment and engagement process was simple and reassuring from the start. The care she has received has been excellent, and most importantly, my mum is really happy with the service and the carers. That peace of mind means a great deal to our family

Whenever I phoned the office to increase his care package, or with a minor query, I was always able to get hold of somebody to talk too, even over the weekend. The whole team, both in the office and the carers always gave 100% and clearly it is more than just a job to them. I would recommend Home Care to anyone who needs that extra help at home, thus enabling you to keep your loved ones longer in the environment they are most comfortable in.

They office staff due a great job are always polite and act on any requests made promptly and efficiently.

Thank you so much.

Very good. Lovely ladies. Very obliging and comforting and good attention to detail.

Good use of the app so we may see who is visiting and read the write up after the visit.

I would and indeed have recommended your services and carers to anyone who has been in need of assistance with their loved ones.

My Dad has been receiving care for a month. The carers have consistently put my Dad at ease and maintained his dignity. They have brought peace of mind to my Mum who is his main carer. As a family we would recommend to others.

The whole team have been consistently kind, professional and attentive to his needs. I always feel confident that he is in safe hands which gives me great peace of mind.

All staff at Right at Home are amazing . They are so caring to my parents and communication is excellent if there are ever any issues . I feel like I am really well supported at all times . I wouldn't hesitate to recommend Right at Home as a care provider .

Right at Home give me the support at the drop of a hat whenever I call and ask fir care for mum.

My Dad has loved having the visits, they have helped him to feel less isolated as well as benefitting from physical care. We feel very lucky to have found the team and feel we can talk to them at any time about my Dad's evolving needs. Would highly recommend.

All the carers are lovely and amazing with Mum, I really do appreciate everything they do for her nothing is ever too much trouble. The office and behind the scenes staff are always extremely happy to help, when you call the office they always get back to you when they say they will. Right at Home are a fantastic care company, who I would highly recommend to anyone who is looking to employ carers to look after their loved ones.

My wishes are recrded to enable the carers I prefers. Occasionally this does not happen.