Home Care Provider Owned by Right at Home UK in South Gloucestershire
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in South Gloucestershire for Right at Home UK are showing below.
View the details of all 79 locations (with 4177 reviews) owned by Right at Home UK
Right at Home UK Locations in South Gloucestershire (1)
Right at Home (Bristol)
9.9
66 reviews
Grd Flr, Unit 8, Eclipse Office Park, 20 High Street, Staple Hill, Bristol BS16 5EL
"I have had a really good experience of Right at Home right from the beginning with a visit to organise care and very helpful advice given.…" Read all 66 reviews
Right at Home in Bristol places clients at the centre of their services to ensure that people receive individualised care that has been tailored to their needs and preferences. The agency has a rigorous recruitment and training process to ensure carers… Read more about Right at Home (Bristol)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Right at Home UK Reviews in South Gloucestershire (66)
9.9
Right at Home UK has a Group Review Score of 9.9 (9.882) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
Review of
Right at Home (Bristol)
from Amelia R (Daughter of Client) published on 15 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have had a really good experience of Right at Home right from the beginning with a visit to organise care and very helpful advice given. Also the carers that have looked after my mother have been excellent especially the carer that has been coming regularly.
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Review of
Right at Home (Bristol)
from Beryl M (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the first time meeting the manager we knew that mum was going to get good care. The manager easily identified Mums needs, offered flexible support to see how mum got on and I knew mum was in safe hands. The carers were very good, easy to get on with, they got to know mum and identified when family
needed to be contacted. They always had a good word to say about mum and mum enjoyed their company everyday. It was very easy to arrange health appointments and hospital stays around the carers coming in.
It was an absolute pleasure to work with carers and management of Right at Home and I will not hesitate to recommend them.
It was an absolute pleasure to work with carers and management of Right at Home and I will not hesitate to recommend them.
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Review of
Right at Home (Bristol)
from E D (Daughter of Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Office staff were initially very helpful when I contacted the company to set up the care package. All staff who visited my mother were patient and compassionate towards her. Service received was excellent at all times. The app was very helpful to keep up to date with visits.
The only negative aspect
The only negative aspect
is the cancellation fees which I feel are a little expensive.
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Review of
Right at Home (Bristol)
from D F (Wife of Client) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are more than happy with the care my husband receives from all staff at Right at Home, they are always respectful, considerate and he is always happy to see them, we are very pleased to see all members of staff and very grateful to them all.
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Review of
Right at Home (Bristol)
from Richard D (Son of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After a stay in hospital we needed to find care for my mum to allow her to stay at home safely. We have found the whole team that have been tasked with the care of my mum to be excellent. They really put a lot into their visits, I can't believe how much they squeeze in the half hour or hour visits,
including personal care, socialising, cooking and many other household chores. Most important of all is that mum is over the moon with them and tells me how nice they are and she enjoys the nice little chats.
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Review of
Right at Home (Bristol)
from L C (Wife of Client) published on 6 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is our first experience of long-term care after many years of illness. I can highly recommend Right at Home as a care company from the start of the process, assessment, to every aspect of care. The staff are thoughtful, caring and very thorough. They support not only my husband but myself. The
carers bring laughter into the house whilst doing a fantastic job, nothing is too much trouble. Very well cared for and treated with utmost respect and dignity
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Review of
Right at Home (Bristol)
from Michael H (Son of Client) published on 9 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A big thank you to all the staff at Right At Home for the care given to my father especially the last few months of his life. He was always treated with dignity and respect. The 24-hour live-in care given by one of the carers was outstanding, she is a true caring person.
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Review of
Right at Home (Bristol)
from Tim D (Son of Client) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used Right at Home to care for Dad for the last seven years. Having them visit him twice a day we are sure is the reason we kept in his home - healthy and happy. We always found the staff to be friendly and approachable, if there were any problems with Dad or his health they would be in contact
quickly so we could sort him out. The office staff were always quick to respond to any queries we had and again were always friendly. Many thanks for your years of caring.
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Review of
Right at Home (Bristol)
from Jean H (Client) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My carer has provided me with excellent help since starting and can be relied on, everything that is needed will be taken care of. I am comfortable and at ease with my carer. I felt at first a little uncomfortable having a complete stranger to attend to my needs, I need not have worried, as her outlook
and consideration was impeccable. She is a hard worker and treats my home just as I like it. Thank you.
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Review of
Right at Home (Bristol)
from T W (Wife of Client) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has only been having your services for two weeks. We are so pleased with the care and understanding from the carer. My husband looks forward to seeing her each morning, it really cheers him up for the rest of the day. We will certainly keep using your service as it's excellent care.
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Review of
Right at Home (Bristol)
from Joanna B (Daughter of Client) published on 21 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Really impressed with the care provided by this agency. From the initial assessment visit through to providing personal care my dad was treated with respect. Despite not being able to verbalise he was included in the conversation and his ‘thumbs ups’ were acknowledged. Sadly dads condition deteriorated
and he passed away. I wouldn’t hesitate to recommend this agency to family or friends.
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Review of
Right at Home (Bristol)
from Jane D (Daughter of Client) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been using the Right at Home care services for the last 3 months and I am so happy with the care they have provided my mum. The care team are brilliant, kind, thoughtful and go the extra mile to make sure Mum looks lovely each day.
They assist with her personal care and meals and ensure she
They assist with her personal care and meals and ensure she
takes her medication. The management team are easy to access and happy to assist with any additional needs. The digital app also means I can instantly read how Mum is after each visit, I can't thank the team enough for their great service.
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Review of
Right at Home (Bristol)
from Richard W (Son of Client) published on 11 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My elderly mother has experienced problems in getting the right level of care from her GP surgery which has led to a deterioration in a long-term health condition. Right at Home carers took decisive action and contacted the GP surgery immediately to make sure Mum got the right level of care resulting
in a GP phone consultation that day and a home visit from a district nurse. A carer then met me and Mum at short notice to discuss an update to her care plan. She was extremely helpful and supportive and I am grateful for their professionalism and care. All the Right at Home carers who have cared for my mum have been brilliant and I can't thank them enough.
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Review of
Right at Home (Bristol)
from Christopher D (Client) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a client of Right at Home for many years. The support I get is wonderful. I have built very good relationships with my support workers. I feel Right at Home work very hard to meet my needs.
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Review of
Right at Home (Bristol)
from Theresa E (Daughter of Client) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father has limited family around him, so a service like this is crucial to him and his family members abroad. It's wonderful to have such flexibility to enable Dad to stay in his own home which is most important to him. The added benefits are to have regular visits to monitor his well-being and to
give him company.
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Review of
Right at Home (Bristol)
from Robin H (Son-in-law of Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Please ensure that the team remains the same for my usage in the future!
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Review of
Right at Home (Bristol)
from S W (Daughter of Client) published on 6 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been using Right at Home for about 4 years and is overall very satisfied. Most carers have been very kind and helpful and complete the tasks on the care plan. The admin staff are also friendly and do their best to carry out additional requests.
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Review of
Right at Home (Bristol)
from Mary W (Client) published on 6 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with all you do.
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Review of
Right at Home (Bristol)
from John G (Husband of Client) published on 6 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with the service for my wife.
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Review of
Right at Home (Bristol)
from Michele B (Client) published on 6 March 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been with Right at Home since 2014, I can’t fault the carers at all as they support me with every with my daily care needs. I feel confident enough to raise any concerns I may have with the manager. Just one small issue is when I have a change on my rota, and the app doesn’t update for everyone
due to technical issues. Just to have a courtesy call, otherwise I am extremely happy with the service.
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Awards / Recognitions (11)
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