Home Care Provider Owned by Right at Home UK in East Sussex

her during their visit and she enjoys the time with them. When up to it she enjoyed outings out and about. Right at Home have also been reactive when difficult issues have occurred and put in emergency extra support time when necessary. Communication has been very good as I can read the care report after every visit, if there are any concerns they ring me. Sadly the time has come for her to move to a place best suited to her current needs. We will be forever grateful to all staff at Right at Home for their care, good humour, laughs and support they have given us all as a family. We highly recommend Right at Home.

We are very lucky to be part of the Right at Home family.

could remain independent in her Home. As a Care Home option wasn't needed at this stage of her life and her Home was designed/refurbished for easy later life living.
The Googling Website trawl of local Providers was a total unknown and mine field.
It was only by reading the Right at Home web page reviews, the initial email and call. That our Mothers initial few hours a week needs could be accommodated. The great thing that there was an initial at home meeting with the Right at Home management. Which gave a two way assessment of what was needed and what could be provided. This no obligation assessment and the proposed fee structural made the decision a tick in the box. All appreciated

the way they both prefer things to be done in their own home. Another member of staff has also been highly praised for her thoughtful interactions with them both. She maintains dignity whilst offering just the right level of help & encouragement. Both of them spot the "little jobs" that have eased things for us as a family, especially recently when my mother inlaw has been transferred for palliative care. Welfare calls to check in with us for health updates show a genuine desire to care for them as real people. This is fundamentally at the heart of this wonderful care provider. I whole heartedly recommend their services to anyone nervous to take the plunge with introducing their loved one who needs care. Thank you.

in place are excellent, and all administrative staff make you feel at ease when you speak to the on-call or send an email or speak to the Manager. Right at Home have a fantastic App where I can read clear documentation from all visits, along with up to date Care plans and helps to reassure me that all is well with my Aunty. Sometimes, organising care can be daunting but Right at Home you make it so much easier, and my thanks to you all.

year old Mother.
My Mother had some wonderful carers who took such good care of her, so here we go a really big thank you to five carers in particular.
The only reason we have stopped Right at Home is because my Mother has moved, she is now just round the corner from my home.
It's been great to get such good service and above all help for someone in their own home beats any care home.

the relevant information from the previous carers, then from my mother and finally from my wife and me. The daily reports are excellent and give us the feeling that we have experienced the visit ourselves. The carers have helped my mother be far more comfortable and have made a significnat difference on hygiene and self-care. Last but not least, they are incredibly understanding and patient when she has a "bad day". I could not ask for more and am very grateful. Thank you Right at Home.

but all all staff were 100%. Thank you.

special shout out to another staff member for such a long shift in A&E and for looking after Mum so well when she was very tired and upset. We couldn't ask more of you and we are all very grateful to you. You definitely went above and beyond that week!
This is just one example of very many from the past few years of care we have received from you. Mum is about to turn 94 and the Right at Home team is definitely one reason she keeps going!

to any concerns and again going to great lengths to help with problem-solving. I am hoping not to require residential care and know that the staff both office and carers will support me to achieve this. I have total confidence in them.

all kind, passionate, and very professional and person-centred care.
Was lovely reading all the carer's notes making my mum smile and laugh, it really did put my mind at ease.
Thank you Right At Home.

breakfast and supper, and left everything tidy and clean. Mainly while doing these things, they chatted to Mum and spent time with her and she really enjoyed their company and help. Communication was great too. I was able to read their report immediately after each visit so I knew Mum was OK and they always contacted me if they had any concerns. I would highly recommend them.

and increasingly caring and compassionate as he and I dealt with the struggles of reaching the end of his life.

really treated with respect and kindness. The carers respect their wishes and promote independence with things they can and want to do for themselves whilst supporting with the things they struggle to do for themselves. The carers really maximise their time effectively and carry out all tasks as per the care plan. But the most important thing is their kindness, patience and empathy. Dad had a fall and the carer stayed with him for additional time, reassuring him and making him comfortable whilst keeping me updated. The manager is also very good - very approachable and efficient. I could not fault this agency!

scheme is brilliant as it means Mum only meets a new carer with one of her existing carers present. Mum's carers go out of their way to care for her, giving her cuddles and kindness as well as support both emotionally and physically.
I am so pleased Right at Home were recommended to us as they are so very caring and kind to Mum as well as being supportive of and helpful to my sister and me.
Thank you Right at Home.