Home Care Provider Owned by Right at Home UK in Bedfordshire
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Bedfordshire for Right at Home UK are showing below.
View the details of all 80 locations (with 4268 reviews) owned by Right at Home UK
Right at Home UK Locations in Bedfordshire (1)
Right at Home (Bedford)
9.6
33 reviews
281-285 Bedford Road, Kempston, Bedford MK42 8QB
"Really lovely carers who are kind and considerate, and their time-keeping has been great. They are very flexible when plans needs to change…" Read all 33 reviews
Right at Home (Bedford) supports people to live safely and happily in their own homes. The team of CareGivers are passionate about improving each client's quality of life through person-centred care and support. Services include personal care, companionship,… Read more about Right at Home (Bedford)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £33 / hour
- Live-in Care from £1,550 / week
Right at Home UK Reviews in Bedfordshire (33)
9.9
Right at Home UK has a Group Review Score of 9.9 (9.893) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
Review of
Right at Home (Bedford)
from F G (Daughter of Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Really lovely carers who are kind and considerate, and their time-keeping has been great. They are very flexible when plans needs to change (i.e. a sudden hospital visit), and their communication with the client is very good. They have always been on hand to discuss any changes or to help find the best
level of care as care needs increase. They have been great in trying to ensure that there are not too many changes in carers as far as possible to allow for consistency, which has been very important.
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Review of
Right at Home (Bedford)
from Glen H (Friend of Client) published on 18 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The timekeeping was impeccable and followed the care plan that we agreed. Regular carers were provided, which was immensely useful, as the client suffered from dementia and needed this structured care. We had regular reviews and hours of attendance were increased without issue, together with the type
of care required, ie personal hygiene, toilet assistance, laundry, cleaning and meal preparation. Would highly recommend.
Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from P J (Client) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I get on well with all the staff that I come into contact with (well, I think so.)
Fortunately, not too many people with different accents, as I find that difficult.
I was very pleased to hear that help with tablets was available if needed.
Fortunately, not too many people with different accents, as I find that difficult.
I was very pleased to hear that help with tablets was available if needed.
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Review of
Right at Home (Bedford)
from Pete C (Son-in-law of Client) published on 17 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I got in touch with the team at Right at Home Bedford when my Mother-in-law's health started to deteriorate and I'm glad that I did. We started with an hour's assistance in the mornings which went so well that as time went on that developed into a live-in care being put in place to enable her to get
the attention she required. All of the carers that we met were always genuinely nice people who would go out of there way to improve my Mother-in-law's well being. I can't thank the team enough for their superb service and attention to detail. Many thanks.
Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from M D (Relative of Client) published on 7 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home Bedford has been providing a live-in carer for my Godmother. The service has been exceptional, not only is the Carer highly trained but also, but she also has a level of understanding and empathy way beyond her years. My Godmother is very happy with the level of care she is receiving.
The
The
owners of the Care Agency are attentive, professional, and very proactive. Nothing is too much trouble. They maintain excellent communication between their office staff, Carers, clients, and client's relatives. I would recommend this Care Agency to anyone seeking high-quality care for a loved one.
Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from S B (Son of Client) published on 22 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the service provided to my mum. She is a lot happier now and enjoys the company of the carers. They are kind and thoughtful as well as professional in what they do. It gives me great peace of mind knowing my mum is so well cared for when I can’t be there due to work or other family
commitments. Indeed the carers often go the extra mile and do crosswords with her.
Reply from Jo Kadi, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from A S (Husband of Client) published on 7 February 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
For the most part, the service has worked well. However, there have been a couple of occasions where the carer has not arrived on time and no telephone message has been received. The care received has been of a good standard.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from M F (Client) assisted by family/friend published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have had eight different carers so far and I would recommend any or all of them for their kindness and consideration in making me feel comfortable both physically and mentally.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from Jean F (Client) published on 15 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home have supported us in caring for our mum who is living with dementia. They have some great carers who took the time to get to know my mum, take her for walks with the dog, take her out for lunch or to visit a garden centre - all things Mum loves to do!
The office management are brilliant!
The office management are brilliant!
Very flexible and understanding as our needs are continuously changing.
I would not hesitate to recommend Right at Home to anyone looking for a trusted partner to care for a relative.
I would not hesitate to recommend Right at Home to anyone looking for a trusted partner to care for a relative.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from G B (Client) published on 29 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home has always accommodated any request of mine with a smile and reassurance. They have friendly, professional carers who will always accommodate a chat from a chatty patient! Thank you for helping me out so much.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from Eric L (Son of Client) published on 20 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would have no hesitation in recommending Right at Home (Bedford) to anyone looking for home care for a friend or relative. From the outset, the service and approach taken by the manager and the team have been first class - understanding my father's care requirements and mother's support needs were
front and centre of everything they did. Living 150 miles away from my elderly parents and not being able to visit as regularly as I would have liked, it was important to me to have an organisation providing care that they were happy with and that I had full confidence in. Their communication has been excellent throughout, and the relationship the carers have developed with my parents provides me with great reassurance that they are in good hands.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from D C (Daughter of Client) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From start to finish the level of help my mum received was amazing, they also helped me. They went above and beyond. I would 100% recommend them as the best. So professional, loving and caring. I could trust them completely and knew my mum was safe. I cannot thank them enough.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from J E (Daughter of Client) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home are professional and caring. Management cares about their carers (and their development and work-life balance) and their clients. Regular reviews give ample opportunity to raise additional needs or any concerns. The carers themselves are matched with clients and are brilliant - positive
and cheerful, they do all that is required and some go the extra mile, helping to find out information for trips out according to the client's interest. Right at Home are also flexible, providing extra sessions or cancelling sessions as required (with suitable notice). I thoroughly recommend them.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from Michael J (Client) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good. Happy with them.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from Mira T (Daughter of Client) published on 10 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team has given my mother wonderful support over the short period of working with her. They were warm, respectful and thorough. They treated Mum with kindness and respect. Nothing was too much trouble.
A lovely group of dedicated ladies.
A lovely group of dedicated ladies.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from J J (Daughter of Client) published on 31 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was struggling to cope on my own caring for my elderly parents while working, my father particularly, who has Alzheimer’s. He was getting care from another firm, but they weren’t talking with him.
He was not getting enough of a social life so was going out in the evenings by himself and losing keys,
He was not getting enough of a social life so was going out in the evenings by himself and losing keys,
leading to all kinds of chaos. I realised he needed more companionship care. Initially, he was very resistant and loudly told the manager and carer at the first meeting that he didn’t want them there.
Very quickly he has settled into the new routine and is a lot happier in himself after chatting and laughing with the carers from Right at Home, who are extremely good at their jobs. They have fed back to me if they see a bill that needs paying and keep their eye on the running of his house too.
If he goes out now it’s for a shorter amount of time, and there has been no key chaos.
I’m also a lot happier and less stressed, as I can relax knowing he’s in good hands when I can’t be there.
Very quickly he has settled into the new routine and is a lot happier in himself after chatting and laughing with the carers from Right at Home, who are extremely good at their jobs. They have fed back to me if they see a bill that needs paying and keep their eye on the running of his house too.
If he goes out now it’s for a shorter amount of time, and there has been no key chaos.
I’m also a lot happier and less stressed, as I can relax knowing he’s in good hands when I can’t be there.
Reply from Jag, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from Amanda O (Daughter of Client) published on 30 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The friendly Right at Home Bedford team is just incredible, in fact, they are superstars, in so many ways and I’m so very thankful and happy that they are now providing care for our mum. From the moment I initially called them, through to organising Mum’s care package and now providing the actual care
to Mum, the service really has been outstanding. They listen, communicate extremely well, and really do go way above and beyond - it feels as if our mum is the only person in the world they are caring for. And, actually, they really do care. What a unique team - I have no hesitation in recommending them to anyone. Thank you so much, team Bedford!
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from Trevor B (Husband of Client) published on 1 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since I asked Right at Home to help with my wife I've noticed an improvement in her demeanor, she seems to be more aware and enjoys the companionship of your carers, although lately I've noticed her memory is not so good, of course this is part of dementia.
I find all aspects of Right at Home very
I find all aspects of Right at Home very
good, and admire them all for putting up with my so-called sense of humour.
Many thanks.
Many thanks.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from Enrico A (Son of Client) published on 1 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't praise or thank Right At Home Bedford enough. Managers are excellent and every single carer who visits my 93-year-old mother is a genuinely wonderful human being - and a highly skilled carer.
I would unhesitatingly recommend Right At Home Bedford. It's a very special organisation with excellent
I would unhesitatingly recommend Right At Home Bedford. It's a very special organisation with excellent
processes and deeply committed staff, and I'm sure it will continue to do good for many years to come.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Review of
Right at Home (Bedford)
from P P (Daughter of Client) published on 24 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Right at Home staff were very kind and caring to our mum.
Mum, who was 93 years old, wanted to stay at home in her final months and reluctantly accepted some help. She made a friend with one of the carers and she helped Mum a lot.
A superb service for the local area.
Mum, who was 93 years old, wanted to stay at home in her final months and reluctantly accepted some help. She made a friend with one of the carers and she helped Mum a lot.
A superb service for the local area.
Reply from Jag Ahluwalia, Managing Director at Right at Home (Bedford)
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Awards / Recognitions (11)
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