Right at Home UK in Surrey | 5 Home Care Providers

Review of
Right at Home GF
from S T (Daughter-in-law of Client) published on 26 August 2025

Submitted via Website • Report

Overall Experience

Right at Home have been amazing in supporting us throughout the past 12 months, with my mother-in-law, who has declined rapidly throughout the year when her dementia and fragility worsened. The lovely ladies who visited pitched the content of their visits just right, and the management of the team was

always so flexible and supportive when reacting to our ever-changing needs. I can't thank them enough. I don't know what we would have done without them.

Reply from Ella Seys, Digital Marketing Executive at Right at Home GF

Thank you so much for giving us 5 5* we are so happy you are pleased with our outstanding services! I'll pass your kind words over to the team!

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Review of
Right at Home Reigate & Crawley
from Clare D (Daughter of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience

I have been delighted with the care my father is receiving from Right at Home. After a stroke last September he needed live in care. He is an active 88 year old , and his greatest wish has always been to stay in his own home if he possibly could. However the stoke has left him with cognitive difficulties,

memory problems and visual impairment. The carers have been kind, supportive and professional. I'm so grateful to them, as I do not live nearby, and it is a huge source of comfort and support to me to know that Dad is safe in his own home and being so well looked after. He has been able to carry on pottering around his garden, he goes on a walk each day and has been on the bus into town, he has the benefit of regular meals, and their companionship. It is invaluable support.

Reply from Kirsty Lane, Client Relationship Manager at Right at Home Reigate & Crawley

Thank you for supporting us with your review. We are always so grateful to receive such lovely feedback and it is our pleasure to continue to support Dad with care in his home. Thank you very much for choosing Right at Home.

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Review of
Right at Home Reigate & Crawley
from Mark P (Son of Client) published on 10 June 2025

Submitted via Website • Report

Overall Experience

Right at Home Reigate & Crawley have been nothing but top quality suppliers of home care services for my mum. Their staff are very friendly, kind and competent. They perform regular unscheduled checks on their carers whilst they are visiting my mum, which is very reassuring. Staff communication is

excellent and we have been kept updated of any delays or issues which may arise due to unforeseen circumstances in getting to mum at the scheduled visit times. We have only praise for these fantastic carers!!

Reply from Kirsty Lane, Client Relationship Manager at Right at Home Reigate & Crawley

Thank you for taking the time to support us with this review. We are so pleased to hear that our CareGivers have made such a positive difference, it has been a pleasure to support you all. Thank you for choosing Right at Home. Best wishes from the whole team!

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Review of
Right at Home Reigate & Crawley
from J R (Partner of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

Right at Home came highly recommended, so when my Partner came home last May everything was in place and our first live-in carer was ready and waiting to welcome us home and take care of him.
We had no experience of having live in care, and not long afterwards had a night nurse added to our team, so

i could get some sleep, as i was still working. We currently have two live in carers - leaving me time to spend at my home desk!
All the staff have gone over and beyond our expectations, both on the ground and in the office where the girls are extremely helpful - as well as giving me a great deal of emotional support as well.
our family and friends are delighted at how comfortable and happy the atmosphere at home is, and how well my Partner gets on with all the carers.
We would not hesitate to recommend the Company - in fact i actually did that today!

Reply from Kirsty Lane, Client Relationship Manager at Right at Home Reigate & Crawley

Thank you for taking the time to write this review for us. It has been a pleasure to support you and your partner and I am glad we were able to make such a positive difference to both your lives! Best wishes from the whole Right at Home team.

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Review of
Right at Home Sutton & Mid-Surrey
from Caroline H (Daughter of Client) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience

My father has been a client of Right At Home for almost a year now. We feel so lucky to have found them. The attention to detail my dad receives is amazing. Dads care manager has been amazing as a point of contact and all the office team are brilliant. The carers go above and beyond with the support

they give my dad. I am particularity impressed that they pick up if there is anything wrong with my dad health wise. Excellent service.

Reply from Tim Haigh, Owner/Managing Director at Right at Home Sutton & Mid-Surrey

Thankyou so much for your lovely review - we really appreciate your kind comments and will pass them on to our team.

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Review of
Right at Home GF
from E S (Client) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

I have found joining Right At Home to be a very good for of dealing with the loneliness of bereavement and of preventing or at least delaying the need to go into a care home. I cannot speak too highly of my Right At Home companion. The three hours she is with me are what gives me someone to talk to,

share ideas with and consult about practical matters like the computer. She sis well informed about medical matters and takes great care for my safety when we are out. She is always good-humoured, cheers one up if I am sad and reassures me if I am not well. I have given up driving and depend on her to take me to appointments. She joins in my interests and enthusiasms without ever seeming bored. If she is unable to come, a comparable replacement is sent. I now feel pleased that I do not have to depend on my family, and can face the future with confidence.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write such kind words, we are happy that you feel you can face the future with confidence because of the team of carers who are supporting you! Our primary purpose is to help people remain at home for longer and it is great that we have been able to do this for you.

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Review of
Right at Home (Weybridge & Richmond)
from D M (Daughter of Client) published on 10 April 2025

Submitted via Website • Report

Overall Experience

I was really impressed by and grateful for the level of care, attention to detail, responsibility and safeguarding, and the supportive and kind way the carers got to know and support my dad, and also supported me. The Deputy Care Manager was the perfect balance of compassionate and professional and

I felt really safe and supported with her orchestrating the care. Two members of staff were both wonderful with my dad, and made a difficult transitional time much easier for him, and even fun! I am very grateful to the whole team.

Reply from Liz Young, Business Development Manager at Right at Home (Weybridge & Richmond)

Thank you so much, this is so lovely to read and I will share this review with the manager and her team. We really do want to return peace of mind to family and loved ones so to know you felt safe and supported with the care we have given your dad is fantastic. Thank you once again!

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Review of
Right at Home (Weybridge & Richmond)
from P T (Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

Our carers are brilliant, they support myself and my dear husband with out tasks that I can no longer do. This does help me as I rather anxious at times!! They are a great help to people in the local areas and are willing to do anything. They are always ready to listen to the most trivial things on

my part which is a great help. I can talk about the most embarrassing things without worry. A great help with appts and outings and would not be without them all.

Reply from Liz Young, Business Development Manager at Right at Home (Weybridge & Richmond)

Thank you so much for your kind review, we are so happy we are able to help your husband also help you and return some peace of mind. I will pass your kind words to the managers and the team.

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Review of
Right at Home (Weybridge & Richmond)
from S E (Daughter of Client) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

The care provided is of a (usually) consistently high standard. Any minor complaints are dealt with immediately. The care provided is wide-ranging including emotional/social care as well as physical. Carers are good time keeps, and phone if they're delayed.
Carers are very flexible fitting in around

various lifestyles and family structure. Right at home is much appreciated.

Reply from Ella Seys, Digital Marketing Executive at Right at Home (Weybridge & Richmond)

Thank you so much for your kind words and 5 star review! We really value your feedback as we aim to exceed expectations with our homecare services in Twickenham.

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Review of
Right at Home Reigate & Crawley
from J I (Son of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

When we realized that Mum would need a live-in carer, Right at Home was highly recommended to us.
They carried out an assessment and explained the live-in care process thoroughly, which reassured Mum and put her at ease. They were very patient and took their time.
Once the live-in carer started, we

noticed a significant improvement in Mum's overall well-being, particularly in terms of nutrition, as she was able to enjoy freshly prepared meals more frequently.
For us as a family, it was a great comfort knowing that someone was there to support Mum around the clock.
Right at Home were great through the whole process and I would happily recommend them going forward.

Reply from Rachel Laurence, Business Care Manager at Right at Home Reigate & Crawley

Thank you for supporting us with your review. We are always so grateful to receive such lovely feedback and it was our pleasure to provide this additional support for Mum at home. We wish you all the best going forward and thank you for choosing Right at Home.

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Review of
Right at Home (Weybridge & Richmond)
from S E (Daughter of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

Always great care and kindness.

Reply from Liz Young, Business Development Manager at Right at Home (Weybridge & Richmond)

Thank you so much, we are a values led company with kindness and care at the heart of all we do. I am so pleased this has shone through with our amazing team of carers and I will be happy to pass on your 5* review to the team.

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Review of
Right at Home GF
from H J (Client) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I was treated very well by all the staff and this aided my rehabilitation after a fractured pelvis. All carers were excellent cheerful and kind at every step of my recovery. I would certainly recommend Right at Home highly and would use them again should it become necessary.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write such a kind review, we are able to offer homecare on a short term basis as well to support with rehabilitation and it was great our excellent team have been able to support you in this way.

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Review of
Right at Home GF
from M D (Client) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I have always found the carers very friendly, willing and helpful.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for giving us 5 5* we are happy you are so pleased with our outstanding services!

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Review of
Right at Home Sutton & Mid-Surrey
from D H (Grandson of Client) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience

My nan uses this service to take her shopping once a week. She has found it invaluable as she has macular degeneration and could not manage this herself. The ladies that visit treat her with dignity and respect and she really enjoys their company. She has also needed extra calls for hospital visits

and they could oblige when needed.

Reply from Tim Haigh, Owner/Managing Director at Right at Home Sutton & Mid-Surrey

Thank you for taking the time to review our care, it is greatly appreciated.

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Review of
Right at Home (Camberley & Woking)
from S R (Daughter of Client) published on 24 February 2025

Submitted via Website • Report

Overall Experience

Right at Home have been supporting my stepfather since the start of December. The carers have all been fantastic, very kind and respectful and nothing is too much trouble. They help him with all aspects of his daily care, including knowing when to sit and listen and even joining in with his passion

of reading poetry! They also support him in attending appointments and managing his calendar.
The manager has been a constant source of support as I navigate my stepfather's Dementia journey and has been on hand to offer advice and expertise. My stepfather speaks very highly of Right at Home and looks forward to his carers visiting each day. They are helping to ensure he can stay in his own home for as long as possible and this gives me peace of mind, knowing he is so well looked after. I would recommend Right at Home to anyone needing this service, I have been very lucky to find such a supportive service for my stepfather.

Reply from Liz Young, Business Development Manager at Right at Home (Camberley & Woking)

Thank you so much for such a kind review, I am so happy to pass these words to the manager and her team of caregivers. Enabling people to remain at home and also returning peace of mind to families and loved ones is our main objective and if we can listen to poetry too then all the better! Thank you once again.

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Review of
Right at Home GF
from Samantha W (Wife of Client) published on 20 February 2025

Submitted via Website • Report

Overall Experience

The carers were always attentive and met my husband's needs.
They matched his personality to the correct carers.
Each carer took the time to learn about his interests and engaged with him about the subjects.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much, I will pass your kind words on to the team. Our no-strangers policy and minimum of one-hour care calls means we can really go the extra mile for our clients' needs and the needs of their families too!

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Review of
Right at Home GF
from S B (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

This is to give our heartfelt thanks to the wonderful carers who looked after my mother for the last six months of her life. They became friends and supported both myself and my sister, alleviating some of the stress of Mum's condition, and we will miss seeing them. Thanks to the evils of dementia,

the carers never knew what Mum would be like from day to day but were always so cheerful and compassionate and looked after Mum with care and understanding. I would highly recommend Right at Home, both management and staff, to anyone who is struggling to cope.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for your review. Compassion is one of our company values, and we have an amazing team that lives and breathes those values. We are also so pleased that we were able to return some peace of mind to you and your sister. I will be sure to pass your kind words on to the team. Thanks again.

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Review of
Right at Home GF
from Bridget D (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

We as a family would like to thank you and your team so much for everything
you've done for our father over the past 2 years.
The care you've provided has been wonderful and made it possible for our father
to end his days at home, which was his wish.
Your team have always been very professional,

thoughtful and considerate and we're so grateful.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for taking the time to write about your experience with Right at Home, we are happy that we were able to support with your father's wish to stay at home. We really do have an amazing team of carers and I will be sure to pass your kind words on to them. Thank you once again.

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Review of
Right at Home GF
from Melanie P (Daughter of Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience

I was introduced to Right at Home when a member of their team gave a talk on Dementia at my place of work.
Theirs was the first number I called when my mother needed care in her home for more than 8 months until she passed away.
They were always easy to deal with over the phone or email and responded

with answers to my queries promptly.
All of the carers who looked after mum were kind, professional and focused on making mum as comfortable and safe as possible.
Whenever I met any of them, they had good ideas for me to try to make life a little easier for mum (and us) with her Dementia and they obviously took pride in their work.
I was always impressed that their shared communication meant they each knew what the current status was, which was reassuring.
With Right at Home and family members help, we were able to fulfil mum's wish to remain at home and we will always be grateful for the major part they played.
They all deserve a medal!

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for your review, we are incredibly touched and I will pass this to the team of carers who looked after your mum. It is so special we were able to support your mum to be able to remain at home, we have a an outstanding team of carers and excellent communication tools in place to ensure consistent, quality care. Thank you once again.

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Review of
Right at Home GF
from Julie W (Daughter of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience

Right At Home Farnham were recommended to me by a neighbour of my mother's when she became unable to look after herself fully. At first mum had carers twice a day, after a few weeks I asked for three times daily and now they are visiting 4 times a day. I have nothing but praise for the lovely people

who visit mum, they go above and beyond with the care they give her, even staying longer when she had a fall.
I have looked in the past for care for mum but was unable to find what I was looking for. When Right At Home was mentioned to me, I got in touch and knew right from the start that they were perfect for mum. The care manager visited mum when I was there one day and whilst very professional, she is also a lovely, approachable, kind, caring person, and always very helpful when I need to contact her. Although I have never met mum's carers I have spoken to two of them and they are truly lovely people, not only to mum but to me too. They are carers who really DO care!
Thank you to you all.

Reply from Liz Young, Business Development Manager at Right at Home GF

Thank you so much for sharing such a lovely review which I will gladly share with your mum's team. We have an exceptional team of carers who will always go the extra mile not only for those they are caring for but their families too. Thank you once again.

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Home Care Providers Owned by Right at Home UK in Surrey

Right at Home UK Locations in Surrey (5)

Right at Home UK Reviews in Surrey (346)

Right at Home GF

Right at Home Reigate & Crawley

Right at Home Reigate & Crawley

Right at Home Reigate & Crawley

Right at Home Sutton & Mid-Surrey

Right at Home GF

Right at Home (Weybridge & Richmond)

Right at Home (Weybridge & Richmond)

Right at Home (Weybridge & Richmond)

Right at Home Reigate & Crawley

Right at Home (Weybridge & Richmond)

Right at Home GF

Right at Home GF

Right at Home Sutton & Mid-Surrey

Right at Home (Camberley & Woking)

Right at Home GF

Right at Home GF

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