Home Care Providers Owned by Right at Home UK in Devon

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Only the locations & reviews in Devon for Right at Home UK are being shown.

Right at Home UK Locations in Devon (1)

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1 Home Care Providers owned by Right at Home UK in Devon
Right at Home Exeter and Exmouth
Suite 1001B, Pynes Hill Business Centre, Pynes Hill, Exeter EX2 5JL
"I am a full time carer for my husband & Right @ Home provide respite care for me once a week, sometimes more. Everyone is very helpful &..."Read all 24 reviews

Right at Home Exeter and Exmouth is a domiciliary care company that aims to deliver high quality, compassionate care in and around Exeter and Exmouth. The family run business strives to make a difference... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care

Right at Home UK Reviews in Devon (24)

9.8

Right at Home UK has a Group Review Score of 9.8 (9.79) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.

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Showing 24 reviews matching selected criteria
Review of Right at Home Exeter and Exmouth from Kevin T (Client / Service User) published on 21 May 2026 Submitted via Website
Overall Experience
I was the first client of this company and it has proved to be all we hoped for. Good management with real interest in providing the best care for their clients. They are growing carefully recruiting excellent staff and have staff development programs and ensure the right staff to meet increasing client demand.

My wife and I both worked for Devon Social Services for 35 years and are delighted to see a new care agency grow and become so proficient.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you for taking the time to write a review for us, it is a privilege to have had you on our journey over the last few years. We have a fantastic team of carers, who we are very proud of, and will continue to recruit the right people to care for our Clients. Thank you for choosing Right at Home.

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Review of Right at Home Exeter and Exmouth from L T (Wife of Client) published on 21 May 2026 Submitted via Website
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I am a full time carer for my husband & Right @ Home provide respite care for me once a week, sometimes more.
Everyone is very helpful & caring. For example, the General Manager, Michael visited last week when I wasn't well. He rang later in the day to check that I was ok and ask if I needed anything.

All the carers are very capable & say how much they appreciate the way the managers work as part of the team covering shifts when necessary.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

We really appreciate your feedback and it is encouraging to hear that our collaborative team culture comes across so positively. It is a pleasure to support you and your husband.

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Review of Right at Home Exeter and Exmouth from Emma p (Client / Service User) published on 20 May 2026 Submitted via Website
Overall Experience
Excellent care service, completely happy with my care that's
I've used the care company for a few years now & they are excellent
Have 2 showers 1 bath a week and all the staff I have are excellent
Treated with dignity and respect and made to feel completely at ease with the help I receive. provided.
The office staff are all really lovely and helpful when things need to be moved around or if I need help with something, they are very approachable.
I completely trust all staff and they are very good at arriving one time and don't
rush my calls.

The team are always happy and willing to go above and beyond for me.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

We are so pleased that your experience with us has been excellent, thank you for sharing such positive feedback.

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Review of Right at Home Exeter and Exmouth from Karen S (Niece of Client) published on 19 May 2026 Submitted via Website
Overall Experience

Right at Home Exeter and Exmouth have been providing excellent care for my uncle with their friendly, helpful, reliable, kind, patient and efficient team, right from our first meeting a few months ago. The daily visits ensure that my uncle has whatever help he needs with personal care, household tasks and shopping, varying day to day as required. At one point he had a difficult period of illness lasting several weeks and the team stepped up without hesitation to look after him, providing the extra care and support he needed. Communication with me as the main point of contact is excellent and knowing that my uncle is well cared for has given the family great peace of mind. Thank you to all the team.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you so much for taking the time to share such a lovely review of the support our team provide for your uncle.

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Review of Right at Home Exeter and Exmouth from E B (Niece of Client) published on 15 May 2026 Submitted via Website
Overall Experience

Thank you to all the carers who are currently looking after my aunt! Carers have been very kind and attentive to my aunt's needs. Any changes are communicated quickly and respectfully to the family. Much appreciated!

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you for your kind words. It is an absolute pleasure to look after your aunt, our very first Client! We know the team have a great relationship with her.

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Review of Right at Home Exeter and Exmouth from Michael H (Client / Service User) published on 11 March 2026 Submitted via Postal Card
Overall Experience

As you can see all my scores for the company are excellent. I cannot fault my care at any level.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you for such positive feedback. We are glad our wonderful team are providing an excellent level of care!

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Review of Right at Home Exeter and Exmouth from Gary P (Son of Client) published on 10 December 2025 Submitted via Website
Overall Experience
We began using RAH in June 2025 for mum howe has Vascular dementia and had reached a point where she wasnt really trustworthy to eat or prepare food for herself as she got more absentminded. From the first meeting with Gina, they were brilliant, they never send someone new unless they have previously shadowed the current care provider, something which was useful for mums condition.
Living 300 miles away it was reassuring to be able to log into the portal and see a summary of each visit and when necessary i received a call if they had concerns.

Mum is now in a residential care home but i couldn't speak highly enough of the team

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

We are glad you had a positive experience with our wonderful team, although only for a short time, the carers got to know and enjoy Mum's company. We hope she is doing well, and the family are too!

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Review of Right at Home Exeter and Exmouth from Gordon P (Client / Service User) published on 14 October 2025 Submitted via Postal Card
Overall Experience

I am very pleased with all the carers who come. They are very helpful and give a great service. They arrive on time and nothing is too much trouble. Such friendly staff, including the office staff, too. Couldn't ask for a better care company and carers. You are all amazing. Thank you.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you for a wonderful review! We are pleased to hear that our carers are helpful and provide excellent support. We'll definitely share the feedback with them, and we really appreciate your kind words.

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Review of Right at Home Exeter and Exmouth from J R (Daughter-in-law of Client) published on 10 October 2025 Submitted via Website
Overall Experience

We are very grateful for the support, kindness and care provided by everyone at Right at Home. The Manager, Office Staff and all the carers have been compassionate, empathetic and hugely understanding of the changing needs and care support we have needed for Mum, sometimes at very short notice and in stressful circumstances. They support us as family as much as they support Mum.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you very much for your kind feedback, we will share that with our team. We are committed to continuing our support for your family with consistent quality and trust.

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Review of Right at Home Exeter and Exmouth from J N (Client / Service User) published on 7 October 2025 Submitted via Website
Overall Experience

With the support from Right At Home, I am more independent, which has improved my confidence and self-esteem. The Company listens to and acts on my requests, which didn't happen with the previous care company. I am pleased to have moved to RAH and thank you for the continuing support.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

We are glad you are happy with the team and the support they provide. We look forward to continuing - all the best!

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Review of Right at Home Exeter and Exmouth from Gordon S (Client / Service User) published on 7 October 2025 Submitted via Postal Card
Overall Experience

I wake up between 7:00 am and 8:00 pm and await the friendly call from your ( well, really my carer). Usually, he/she tells me to undress and take a shower, which I do! The carer helps me dry, makes up the bed and chats to me as I have breakfast. Generally, a bit of banter! Always good humoured.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thanks for taking the time to share your review, I know the carers enjoy their chats with you!

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Review of Right at Home Exeter and Exmouth from S H (Wife of Client) published on 30 September 2025 Submitted via Postal Card
Overall Experience

In a difficult situation the staff supported us very well in particular senior staff were helpful. Everyone did their very best to help us through the last few weeks of my husband's life.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you for your kind words about our staff - we will share that with the team.

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Review of Right at Home Exeter and Exmouth from Richard T (Husband of Client) published on 12 February 2025 Submitted via Website
Overall Experience
My wife has Alzheimer's disease and both of us have struggled with its effects. We have had input from Right At Home for the past six months and have been very impressed, both with the thoroughness of the initial assessment and the standard of care provided over time. My wife has one regular carer (for two hours twice a week), and we have met several other members of staff, all of whom have been kind, reliable and resourceful. When I was seriously ill recently, RAH was able to temporarily increase its input significantly which was extremely helpful in managing the crisis.

I'd be very happy to recommend RAH.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

It has been a pleasure supporting both of you. I know the carers enjoy the time they spend with your wife on their long visits and we are always happy to help out with any extra. Thank you very much for your kind recommendation.

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Review of Right at Home Exeter and Exmouth from Keith E (Husband of Client) published on 11 February 2025 Submitted via Website
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Excellent understanding and willing support given to both my wife and myself by the two wonderful carers provided by Right at Home during the

period under review. We consider ourselves fortunate to have had the continued assistance of these two charming and considerate ladies.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you for the lovely words, I will pass on your compliments to our two charming ladies! Trust and respect are fundamental to building strong relationships with our Clients and we look forward to continuing to provide high quality care. All the best.

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Review of Right at Home Exeter and Exmouth from C A (Niece of Client) published on 18 November 2024 Submitted via Website
Overall Experience

We had to organise carers very quickly when our Uncle came out of hospital and couldn't have wished for more helpful and caring people to deal with during this stressful time. Since then we simply can not fault how they have cared for him and we certainly feel that he now has terrific support. We definitely feel that he is able to continue living happily and independently, which is so important to him.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

We are very pleased that we have been able to help your Uncle feel safe and independent at home. Thank you very much for such a lovely review - I will be sure to pass this on to the great Care Givers who love their visits with your Uncle!

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Review of Right at Home Exeter and Exmouth from P P (Daughter-in-law of Client) published on 8 August 2024 Submitted via Website
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Contacted care service for holiday respite for my 94-year-old father-in-law at quite late notice. They couldn't do enough to offer help. The manager visited with the carer to introduce themselves and discuss the services needed. Everyone was very polite, friendly, caring and extremely helpful. I would highly recommend this company and will certainly use them again. My father-in-law said everybody was lovely, he was very happy.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

It was an absolute pleasure to support your father-in-law, even if only for a short time. I know our team would be more than happy to assist again when needed. We are glad we were able to help and thank you for your kind words. Please get in touch if the need arises again.

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Review of Right at Home Exeter and Exmouth from H M (Daughter of Client) published on 22 July 2024 Submitted via Website
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We have had a wonderful, kind and caring experience with both the carers and management. They are incredibly thoughtful and understanding and provide a fantastic service to my mum. They have been a fantastic support, and we couldn't ask for better.

Reply from Michael Macrae, General Manager at Right at Home Exeter and Exmouth

Thank you for your kind words. We are passionate about delivering high-quality, compassionate care to our clients and this is made possible by our fantastic team of care givers. I will make sure to share this positive review with the carers; we look forward to continuing our support and building the relationship with Mum and yourself.

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Review of Right at Home Exeter and Exmouth from Caren H (Daughter of Client) published on 15 March 2024 Submitted via Postal Card
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Right at Home are brilliant and we have nothing but admiration for the whole team. Both managers and carers go above and beyond in helping our mother and have taken time to get to know her and make sure all her requirements are met. Our family feel totally relaxed in the knowledge that she is being properly cared for and have no hesitation in recommending them. If you are looking for a care company to look after your loved ones like family, then look no further than Right at Home.

Reply from Anthony Macrae, Managing Director at Right at Home Exeter and Exmouth

Thank you very much for this positive review. It is much appreciated and motivates the team to continue to live our values of high-quality care, compassion, respect and trust as we meet the growing demand for this important service in the community.

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Review of Right at Home Exeter and Exmouth from Carol P (Niece of Client) published on 23 June 2023 Submitted via Postal Card
Overall Experience

Sometimes, there are people you meet in life that make a real difference to you and those you love most. From the very start, Right at Home listened to the needs of my aunt and subsequently acted accordingly. My aunt was shown great understanding, wonderful care and friendship. Every need was met. For me, in her final week, the support we received was incredible. Thank you from the bottom of my heart for all you did. You really are 'angels'.

Reply from Anthony Macrae, Managing Director at Right at Home Exeter and Exmouth

Beautiful words, wow! They matter a lot to us. Thank you very much and much appreciated because it confirms what we try to do and that is to provide the highest quality care and support, aligned to our company values of trust, compassion and respect. Take care and all the very best.

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Review of Right at Home Exeter and Exmouth from Sandra A (Client / Service User) published on 23 June 2023 Submitted via Postal Card
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I cannot fault Right at Home, from management down. The carers are excellent, high quality, perceptive and a cut above! Nothing is too much of a problem. They took us on last minute and nothing has been too much trouble. I will definitely recommend them in the future.

Reply from Anthony Macrae, Managing Director at Right at Home Exeter and Exmouth

Thank you very much for your kind and positive words, your feedback is much appreciated and it is highly motivational for our team. It also confirms what we try to do, i.e. deliver the highest quality care and support to our clients based on trust, compassion and respect. Take care, best regards.

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Awards / Recognitions (11)

  • Recipient: Right at Home UKDate: Friday 30 May 2025
  • Recipient: Right at Home UKDate: Friday 31 May 2024
  • Recipient: Right at Home UKDate: Wednesday 31 May 2023

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