Home Care Providers Owned by Right at Home UK in Cardiff

Her excellent.

All carers are very helpful and kind and considerate.

Thats when Right at Home was introduced and I could not believe the consistency always precise from day one with there time and excellent care, total game changer.

Right at Home provides care for mum for 18 months + good care girls and communication with office staff. Would recommend to family and friends.

Our communication with the Right at Home office is good and they have been very responsive to any changes we have requested.

A most excellent team, and I look forward to them coming.

Contacted Right at home following my mother's hip replacement surgery. Live in carer very friendly , patient and supportive to my mother, brother and myself. Contact with all members of staff always friendly and courteous and helpful.

I have met many of the teams , and they are all pleasant and caring and respectful.

My wife and I needed respite care for my mother while we went on holiday. The carer from Right at Home stayed with her for 2 weeks. Mum and the carer got on very well and Mum was very happy. There were no issues at all, and we had a very tranquil holiday. mum's carer also went above and beyond in keeping the house clean and tidy. It was much cleaner and tidier when we got back than when we left. We will certainly be going back to Right at Home for further respite care in the future

My mother has carers every morning to help wash and dress her. She also has occasional companionship care when I have to attend meetings. Right at Home carers are always attentive to Mum's needs, chat with her whilst washing and dressing her or when keeping her company when I am away. They are professional and caring in their approach. The carers regularly check in case of any changes to Mum's medication or routine. We are very happy with the standard of care.

Dad has been frail since May 24, gradually declining. Since December he's been pallliative with recurring chest infections and a directive not to go to hospital so I manage his care from home. It's highly stressful. The carers have always been amazing but since December, and especially this February and March when he's been very ill, they have been utterly incredible. So kind, so efficient, so knowledgeable and well trained. It's great having consistency in carers, because I can relax knowing he's being looked after, and can go out for a walk or worry less if I am stuck in traffic. Many of them will go the extra mile, and will let me know if they think something needs attention, either to make Dad more comfortable or what might be a medical issue, like confusion, bed sore, ordering more incontinence pads. The manager and the office staff have been exceptionally helpful too when I've needed to change the schedule or ask for help. Thank you Right at Home. You're a godsend.

We are very grateful for this service as our previous providers were dreadful, to say the least.

Excellent service, very pleasant and polite carers. We look forward to them coming, they do an excellent service with dignified care.

The care is not the best as things are not being done as they should be all the time some do more than others but it also doesn't help when the client is saying they don't need anything done obviously that is going to hinder the carer's job - but for instance, like showering once the client says I've had one nothing is checked to prove so and I know for a fact that it is not happening but it doesn't matter now as the client will no longer be using your service as they are moving homes shortly out of your catchment area.

The care provided to my husband over the last six months has been outstanding. The carers are genuinely kind and compassionate people. They have enabled my husband to remain safe and comfortable at home throughout his illness. My husband was consistently treated with dignity and respect and the support from the office staff, accommodating changing needs with short notice has been excellent. I am very grateful for the support that we have received from Right at Home.

Right at Home has been my support for around ten years plus, the carers are excellent. My regular carers have been brilliant with me and know all my needs.

I enjoy having someone to talk to. I was very pleased at how fast my package was able to start. The carer I have for support is a really lovely, experienced lady.

A few nice words to thank the staff and office for the diligent care they've given my auntie over the past years. The carers are caring and always treat her as if she were part of their family. Keep up the great work, and hope I can write another review next year. Merry Christmas to office and cares at Right at Home Cardiff.

I am really happy with the service. The manager and her team have been excellent. They have treated my mother with great care and kindness.

I was looking for a service to assist my mother-in-law with her progressing dementia and came across Right at Home online. I contacted Right at Home and they sent out a lovely young lady to help discuss our needs and to assign the correct carer for my mother-in-law. The community development manager has been so helpful and has answered any queries we have had quickly and efficiently. I highly recommend Right at Home for your in-home care needs.