Right at Home UK in Nottinghamshire | 2 Home Care Providers

Review of
Right at Home (Nottingham North)
from Andrea M (Daughter of Client) published on 9 February 2026 Submitted via Website • Report

Overall Experience

RightAtHome Nottingham North has been supporting my parents since August 2023 - we started a gradual introduction of just 1 hour a week to get them used to having some help and to start building a relationship with RAH. Mum's dementia was starting to have a big impact and caring for her was becoming

too much for us - we recognised we would need help but mum and dad were very resistant.
RAH support has gradually increased over the last 30 months and the management team has worked in close partnership with us to really understand what support we want, going to great lengths to match suitable caregivers with mum and dad and we have an ongoing dialogue to make sure things work smoothly. They provide personalised, kind, patient, professional, respectful and excellent care, enabling mum and dad to be as independent as possible whilst keeping them safe, well, clean and nourished, so we could step back and be daughters again, not carers - and RAH are part of our family now, thank you.

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you so much for taking the time to share your experience with us. Your review mean a great deal to the whole team. It has been a privilege to support your parents since August 2023 and to work alongside you during what we know have sometimes been challenging and emotional periods. We are so happy that you trusted us to take that gradual, relationship-led approach to support your wonderful mum and dad. Knowing that our support has helped your parents remain as independent as possible, while allowing you to step back into being daughters rather than carers, is exactly why we do what we do. Your whole family has become very important to us, and we are grateful to be considered part of it. Thank you

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Review of
Right at Home Nottingham (South)
from Phillip S (Client) published on 9 February 2026 Submitted via Postal Card • Report

Overall Experience

We have been using this care provided for over a month. All the staff have been competent, obliging and very kind both to myself and my wife.
We would have no hesitation recommending Right at Home to anyone requiring care and more.

Reply from Julie Tansley, Director at Right at Home Nottingham (South)Thank you very much for taking the time to write your review - we really appreciate your kind words and feedback. Emma said it has been a pleasure getting to know you both!

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Review of
Right at Home Nottingham (South)
from Vanessa D (Daughter of Client) published on 29 January 2026 Submitted via Website • Report

Overall Experience

The care my Mum receives from Right at Home is excellent . All the care team who visit Mum are caring, helpful and really enhance Mum's day .
Thank you so much to each and every one of you for what you do , you all make a huge positive difference to Mum's life .Without you Mum wouldn't be able to

live in the house she loves !

Reply from Julie Tansley, Director at Right at Home Nottingham (South)Thank you so much for taking the time to write your review. Your feedback reflects the high standards and person-centred approach that our team strive for to provide professional, and empathetic support, helping our Clients to maintain independence in their own homes. We are thrilled by your words and will ensure Mum's team hear them!

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Review of
Right at Home (Nottingham North)
from Joanna H (Daughter of Client) published on 15 January 2026 Submitted via Website • Report

Overall Experience

My Dad has care visits twice a day to help my Mum with the daily tasks such as bathing, and changing bedsheets etc. From day one, the care was completely different from the other two care companies we have used previously, where Dad was just a number. They wanted to know all about my Dad as a person

- his hobbies and interests - which meant the carers always have something to chat to Mum and Dad about. It feels like Dad is truly cared about by everyone that visits him, and by the management team. They have done everything they can to learn about Dad's additional requirements and his Parkinson's-specific symptoms. They also go the extra mile sharing time schedules so Mum and Dad know exactly when they will be visiting each day. A very well managed and organised, and really caring company, I couldn't recommend them highly enough.

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a great deal to us.
We're so pleased to hear that your Dad's care has felt personal and genuinely caring from day one. Getting to know the people we support as individuals - their interests, routines, and what matters most to them - is something we believe is essential, and it's wonderful to know this has made a positive difference for both your Mum and Dad. Your kind words about our carers and management team will be shared with everyone involved.
Thank you again for your recommendation and for trusting us to support your family. It's a privilege to be part of your Dad's care.

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Review of
Right at Home (Nottingham North)
from Ruth B (Client) published on 9 January 2026 Submitted via Website • Report

Overall Experience

I would like to drop you a line to say a very big thank you for the wonderful care I received after my shoulder replacement surgery.
Everyone of the girls that looked after me at this difficult time were kind, caring,amazingly competent and patient.
Especial thank you to Paula who was faced with

an extremely unpleasant emergency situation when she discovered me covered in blood and bleeding heavily from my wound and nose. Not what she was expecting. I could not have coped without her, and her other visits. Ruth

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you very much for your kind message. We're so pleased to hear that you felt well supported during your recovery after surgery.
Your lovely feedback about the team, and especially Paula, will be shared.
Thank you for trusting us with your care, and we wish you continued recovery and good health.

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Review of
Right at Home (Nottingham North)
from L J (Daughter-in-law of Client) published on 8 January 2026 Submitted via Website • Report

Overall Experience

Sarah and all the team have been supportive and professional when caring for my mother in law and father in law. The team communicate well and are so flexible when circumstances change.
The team don't just support the service users but the whole family. X

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you so much for taking the time to leave such a kind review. We're delighted to hear that Sarah and the wider team have been able to support your mother-in-law and father-in-law in a way that feels professional, flexible, and reassuring. It means a great deal to us to know that you and your family have felt supported as well. Your feedback will be shared with Sarah and the team, who will really appreciate your feedback.
Thank you again for your trust and for recommending our service.

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Review of
Right at Home Nottingham (South)
from Shirley M (Wife of Client) published on 19 November 2025 Submitted via Website • Report

Overall Experience

My husband feels very comfortable with his care.
The girls assist wherever needed i.e
bed making, getting breakfast, shopping
Evenings: cooking & serving evening meal
washing up, making sure we are both O.K
for the evening
Many thanks to them all

Reply from Julie Tansley, Director at Right at Home Nottingham (South)Thank you for taking the time to do a review. We do try our very best to build relationships and meet our Clients needs so your kind words are really appreciated by our team.

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Review of
Right at Home (Nottingham North)
from E J (Nephew of Client) published on 3 October 2025 Submitted via Website • Report

Overall Experience

This company looked after my aunty during the day whilst I was at work, and I couldn't be more grateful. She told me the staff were kind, caring, and made her feel well looked after. They were very professional and attentive to her needs, which gave me great peace of mind knowing she was in safe hands.

I would highly recommend their services

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you so much for your kind words and for taking the time to share your experience. Were delighted to hear that your aunty felt comfortable and well cared for while in our company. Providing compassionate, professional support is at the heart of what we do, and it means a lot to know this gave you peace of mind. We truly appreciate your recommendation and will share your feedback with our team.

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Review of
Right at Home (Nottingham North)
from M W (Friend of Client) published on 24 September 2025 Submitted via Website • Report

Overall Experience

I have already submitted a review of this company due to the amount of repetitive issues being located. Many chances were given and I was willing them to succeed. However, issues and concerns were still being located, with poor responses from some of the managerial team, which was very disappointing.

Needless to say the correct decision was made to replace Right at Home Nottingham North as they did not change. I still stand by my opinion that there were some good carers that came, though there are clear failings that need resolve and better monitoring. This was a 3 at best on my last review. However, due to failing again, I would give them a 2 in the hope of improvement.

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations. Our carers always strive to go above and beyond to support clients, and during our time with your neighbour, her wellbeing was always our priority. It is important to note that she often expressed to us that she valued the support we provided and did not wish for it to end. We respect your perspective, and our focus will always remain on ensuring every person we care for is treated with dignity, compassion, and respect. We will continue to listen, learn, and improve, so that families can have confidence their loved ones are in safe and caring hands.

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Review of
Right at Home Nottingham (South)
from Mairi M (Client) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

After breaking my wrist on 10th May, 2025, later sustaining 'shock', the manager and her team of eight arrived. They were with me for twelve weeks, with patience and skilful caring, each and every one of them contributed to restoring my health and confidence. I will be forever grateful to them for enabling

my small dachshund (Willow) and me to enjoy once more our day walks and our joy in living.
Their manager was always so calm and kind, setting a wonderful example for her team. She treated them so well. They cared for Willpw as well as for me.

Reply from Julie Tansley, Director at Right at Home Nottingham (South)This is an amazing review - our team are so touched with your kind words and that you are doing so well. We are also thrilled that we are still able to support you both with escorted outings. Thank you so much!

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Review of
Right at Home (Nottingham North)
from Catherine J (Sister of Client) published on 29 August 2025 Submitted via Website • Report

Overall Experience

The standard of care received by my sister was exceptional. The staff made sure all if her needs were met. Over the course of one week two different carers were assigned to her. They were both friendly and competent, going above and beyond my expectations. I will definitely be using them again and highly

recommend this company to other families who have caring needs

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you so much for your kind words. Were so pleased to hear your sister felt well cared for and supported. Our carers will be delighted to know their friendliness and dedication made such a difference. It means a lot that youd recommend us, and well be here whenever you need us again.

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Review of
Right at Home (Nottingham North)
from Tracey B (Daughter of Client) published on 6 August 2025 Submitted via Website • Report

Overall Experience

After speaking to three care companies, we decided to put our trust in Right At Home.
So pleased we did. My Mum, who has dementia, has received and continues to receive the best care, delivered by some amazing carers. She is happy to see them and enjoys their visits. Believe me, if that wasn't the

case, she would let me know; there would be signs!

I can access carer notes to see what Mum has eaten, that medication has been administered without problems and how she seems in herself. Any concerns are raised with me immediately. Managers are always available and approachable and go out of their way to accommodate any last-minute requests. Not the cheapest, not the most expensive, but they provide a great service and most importantly, my Mum is happy. Would highly recommend.

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you so much for taking the time to share this wonderful feedback. We are truly grateful for your kind words and are very pleased to hear that your mum is receiving the best care from our team. I will be sure to share your review with the carers, as they genuinely love supporting your mum and ensuring her well-being. It's lovely to know that you are happy with the level of communication, care, and support provided. We are always here to ensure that you and your mum feel confident and comfortable with the service. Thank you again for your trust and for recommending us. We truly appreciate it.

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Review of
Right at Home (Nottingham North)
from Brian H (Client) published on 28 July 2025 Submitted via Website • Report

Overall Experience

My helper has been coming twice a week for some months now & has been most reliable and a pleasure to have around. Shopping & cooking are a great bonus for me. Nothing is too much trouble. It is very easy to change dates and hours as required.

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)Thank you for sharing your positive experience. We are delighted to hear that your helper has been both reliable and a pleasure to have around. It's wonderful that the assistance has been beneficial to you, and we're pleased that the flexibility has been convenient. We'll be sure to pass along your feedback, as your helper truly enjoys the visits and is committed to providing the best support. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts.

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Review of
Right at Home (Nottingham North)
from M C (Wife of Client) published on 4 July 2025 Submitted via Website • Report

Overall Experience

Never consider taking live in care or Carers. Managers not supportive. Poor delivery of care. Carers not giving training standards. Poor quality of care. Carers on the phone no interaction with client. Cost for live in care very high.

Reply from Anne Downey, Managing Director at Right at Home (Nottingham North)We are saddened by your review, as we contacted you on your return and no issues were raised. We take all feedback seriously and want to address your points. Prior to the placement, we had many conversations to ensure everything was clear. The carer arrived a day early to familiarise herself with routines and during the placement daily unannounced visits were made by me and our Manager to check on the wellbeing of your loved one and our carer. Each time he was well supported and expressed satisfaction with the care. Our carer was engaged in regular conversations and activities, such as word search games, and was invited to stay an additional night upon your return, suggesting your satisfaction. The cost was based on comparisons you provided and followed months of satisfactory care. We are proud of the high level of training our carers receive and regret we couldn't discuss these concerns directly. We remain open to further conversation and are always committed to improving our service.

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Review of
Right at Home Nottingham (South)
from Georgene S (Client) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

I am very pleased with all the girls who come out to shower me. They are always punctual, willing to do extra jobs. I think some of them would like to do more hours. I would recommend Right at Home to anyone.

Reply from Christopher Tansley, Managing Director at Right at Home Nottingham (South)Thank you for the kind review, we are very proud of our professional team and pleased that you are very satisfied with the support you receive.

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Review of
Right at Home Nottingham (South)
from Walters (Client) published on 3 April 2025 Submitted via Postal Card • Report

Overall Experience

I have been very pleased with Right at Home from the begining. This last week we have moved home. Our new property had been standing empty for some time and needed a good clean and dust. My regular cleaner was very thorough and made a superb job of everything from shower room, dusting, hoovering. It

looks absolutely fantastic. Thank you Right at Home Nottingham South. All the team have been super helpful.

Reply from Christopher Tansley, Managing Director at Right at Home Nottingham (South)Thank you for the kind review our team appreciate the feedback.

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Review of
Right at Home Nottingham (South)
from J R (Wife of Client) published on 9 January 2025 Submitted via Website • Report

Overall Experience

The thoughtful, caring, friendly, companionship being given to my husband is above and beyond expectations. He looks forward to his outings and always comes back home a happier man. The team are helpful and friendly. It's good to know they are there when needed. I would recommend them.

Reply from Julie Tansley, Director at Right at Home Nottingham (South)Thank you, you're comments are so lovely to hear - I know our MD thoroughly enjoys spending time in your husband's company.

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Review of
Right at Home Nottingham (South)
from Paula W (Daughter of Client) published on 9 January 2025 Submitted via Website • Report

Overall Experience

Excellent service and care. I am so pleased I found this company to look after my parents. The carers and managers are wonderful and the care is exceptional. Communication between us is excellent and has been from the very beginning. Everybody is very friendly and caring. I would not hesitate to recommend

Right at Home in West Bridgford.

Reply from Julie Tansley, Director at Right at Home Nottingham (South)What wonderful feedback. It is an absolute pleasure to provide care and support for your parents and work together with a family who are so supportive. Thank you - it makes a big difference.

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Review of
Right at Home Nottingham (South)
from R L (Client) published on 6 January 2025 Submitted via Postal Card • Report

Overall Experience

Very satisfied with service.

Reply from Julie Tansley, Director at Right at Home Nottingham (South)Thank you for taking the time to complete a review of our services. It is very important to us and we will feed back to our team.

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Review of
Right at Home Nottingham (South)
from A N (Client) published on 24 December 2024 Submitted via Postal Card • Report

Overall Experience

I find all the girls very helpful and friendly. They care for me very well and I am very satisfied with their care. I could not manage without them. Thank you very much.

Reply from Julie Tansley, Director at Right at Home Nottingham (South)Thank you very much for your kind words - our team will be thrilled, we all work very hard to ensure we provide you with an outstanding service.

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Home Care Providers Owned by Right at Home UK in Nottinghamshire

Right at Home UK Locations in Nottinghamshire (2)

Right at Home UK Reviews in Nottinghamshire (91)

Right at Home (Nottingham North)

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Right at Home Nottingham (South)

Right at Home (Nottingham North)

Right at Home (Nottingham North)

Right at Home (Nottingham North)

Right at Home Nottingham (South)

Right at Home (Nottingham North)

Right at Home (Nottingham North)

Right at Home Nottingham (South)

Right at Home (Nottingham North)

Right at Home (Nottingham North)

Right at Home (Nottingham North)

Right at Home (Nottingham North)

Right at Home Nottingham (South)

Right at Home Nottingham (South)

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Right at Home Nottingham (South)

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