Home Care Providers Owned by Right at Home UK in West Midlands

Excellent, very happy with the service. My carer was very friendly and willing making her visits a very enjoyable experience. The odd trip out made the visits more enjoyable having company. I intend using this service again during the winter months when i dont get out as much.

( As someone with 30 + years of working in the health service I obviously have a critical eye on services)

I have been delighted with the care provided by RAH. The communication with me has been appropriate and helpful. It is really reassuring to know that my parents have someone to turn to and have people looking out for them when I am not there. The carers feel like part of the family.

I cannot fault the care, communication and their desire to work with everybody who is involved in my mother's care. They show the utmost patience with my mother, whom has dementia and whom can be very difficult in her personality at times. Because of distance and personal circumstances, I am able to leave my mother in their complete care and only need to interject once in a while. Certainly a great weight has been taken off my shoulders.

We are delighted with the whole team at RAH Solihull. The management team go out of their way to support us - from answering our call on Christmas Eve when we needed to find new carers to finding a wonderful team for day and night. My mum is happy and very well cared for and they make her feel special and also help all of us. We would not hesitate to recommend them.

The care, assistance and companionship provided to me by my RAH carer is excellent, as is her holiday stand-in. They are genuinely caring and attentive - I wish I could see them more often. If I need to add or change an appointment their response is friendly, helpful and immediate. They offer advice, companionship besides personal care with respect and privacy. They have become "'part of the family" and I would recommend them to anyone needing care.

Our experience with Right at Home has been brilliant. Lissa is very professional and is very kind and caring. She listened to what we needed for mum and also gave us a lot of good advice. Would highly recommend Right at Home.

Right at Home made an extremely difficult time much easier, in terms of hands-on care of course, but also by bringing moments of joy and warmth.

I cannot speak too highly of the care provided for my wife by Right at Home. She had been bedridden for six months so careful and respectful care was essential. The management team were closely involved and took a real hands-on approach to ensure my wife's needs were met. During this time my wife actually enjoyed the company of her carers on their morning and evening visits, in fact they became friends as much as carers, chatting about families or TV programmes or whatever came to mind. In her final days, her carers showed a particular sensitivity which was lovely to see as it did indeed show true care by people who cared. needs were met

My mother with her dementia and mobility issues was in a bad way following a hospital stay. The care provided by social services was not good enough nor flexible enough to support her and my father. We switched to Direct Payments and engaged with Right At Home to support my mother back in June 2023. They have been absolutely fantastic, so helpful, caring, and flexible. The management can't do enough to help. I would highly recommend them.

Being disabled and long retired I needed someone to provide care and companionship so I searched for an appropriate care company. When I found Right At Home, Solihull I was fairly sure I'd found what I needed and after a month of their care, I couldn't ask for more. They have the highest standards and are excellent at caring with good company too.