Only the locations & reviews in Merseyside for Right at Home UK are being shown.
"Had Right at Home caters in for about 5 weeks now ,,, carers have been very good and always helpful The feedback from the app is good and..."Read all 72 reviews
Right at Home Sefton is an expert in adult home care and covers the entire Sefton area. The team understand conditions such as dementia and Alzheimer's and the way in which home care is delivered, enabling... Read more
Care Provided
"Everything is good but I would like a permanent carer for James. No issues at all with carer, all good with James. We would like someone..."Read all 54 reviews
Right at Home (South Liverpool & Halton) is a high-quality, family-owned home care provider serving Allerton, Aigburth, Childwall, Cronton, Garston, Gateacre, Halewood, Calderstones, Mossley Hill, Woolton,... Read more
Care ProvidedRight at Home UK has a Group Review Score of 9.8 (9.789) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
Carers were on time very good company for my wife Sandra and helpful.
Hi Paul. that you very much for your feedback. We are pleased to be able to support your wife.
Everything is good but I would like a permanent carer for James. No issues at all with carer, all good with James. We would like someone (local) which we have had in the past.
Hi Pauline, thank you for your feedback which is noted. I will feedback to the team.
Carers no complaints at all.
Thank you for your feedback Bob. It is a real pleasure to support you both. Thank you.
I am very pleased with your care and attention you give me @ all times. Thank you.
Thank you for your feedback. It means a lot to the team providing the care and the team supporting them in the office. Thank you.
Before jan I had a wide range of people who didn't know what they were doing. The only thing that I have a problem with is that one of the carers called the RCPCA on me which I think is unforgivable.
Thank you for taking the time to share your feedback. We are delighted to hear how happy you are with Jan and the care she provides. It is wonderful to know that her dedication, compassion, and understanding of your needs have made such a positive difference to your experience. We will be sure to...
We have been using right at home now for 3.5 years and highly rate their services.
Thank you for your thoughtful review and for trusting Right at Home to support your aunt and uncle over the past 3.5 years. We're delighted our care has helped them remain safely and comfortably in their own home.
It's wonderful to hear that our flexible, person-centred approach and responsive...
My mum looks forward to visits. This helps put me at ease knowing she truest the staff.
Thank you very much taking the time to leave us a review. Having the right carers on the team is more than the technical aspects of care, they need to be warm, caring, trust worthy people that love making a difference in the lives of their clients. I am delighted that you Mum is experiencing just this. Thank you for your review.
I find the carers all to be very friendly, kind, considerate and happy to help in any way they can.
It is always a real pleasure for the whole team to care for your Mum and yourself. We are delighted with your progress and achieving your specific goals with your care / health. Thank you very much for your feedback.
Had Right at Home caters in for about 5 weeks now ,,, carers have been very good and always helpful The feedback from the app is good and you always feel the admin staff keep in touch to make sure everything is okay
Thank you so much for your lovely review. We're delighted to hear that you've had such a positive experience with our carers over the past five weeks. It's wonderful to know they've been helpful and that you've found the app updates reassuring. We're also pleased that our office team has kept in...
Generally, the care is excellent. There are two aspects which would really help are -
There is no care plan, apart from making an evening meal, although I have a list. This means I gave to explain it all every time I have a different carer.
If the time If a call is altered by more than, say, 15 minutes, it would be helpful if someone lets me know. Sometimes the timescales with my visitors or when I get out.
Thank you for your feedback. I am glad to see that you find the care excellent. I would like to point out that you do have a care plan. I have spoken to the team and asked to ensure it includes more detailed instructions regarding the preparation of your evening meal and food choices. During...
Quite honestly my aunt couldn't manage at all without their care. The staff are genuinely caring and that's a great comfort to me when I can't be with her myself
Thank you very much for taking the time to share your feedback. Both our care and office teams go the extra mile for your aunt and are delighted to have the opportunity to do so. I will share your feedback with them, they will be delighted. Thank you
The carers are always prompt in following the time table they are alway friendly on arrival and during my wife's care, they inform me of any issues they may come across during the visit. The cares are very respectful of the property and also the family pet.
Thank you Paul for taking the time to leave us some feedback and for your feedback. It means a lot to the whole team, both the carers and the office team.
The care my husband received from this care provider has been shocking to say the least mainly the office staff, don't think anyone of them knows how to tell the truth, had times when carers not turned up and lost count of how many times they put calls back to back, only 10 minutes apart sometimes the carers just didn't leave and care just rolled over, husband rota stopped been done for the week and was done basically day by day, some of the care received by the carers was so bad if you love your loved ones then I would definitely look somewhere else.
This individual received care from us for two years. We are unable to discuss personal circumstances publicly, but we can say the points raised here have previously been...
My brother David has been in hospital, I'm very grateful for the concern they have shown, even in contact with the hospital ward, to make sure that on his discharge, his care was put in place straight away. From the office staff to hands-on carers, thank you for the excellent service you give.
Your appreciation for both our...
Right at home (Sefton) have been providing our mum with excellent care, this has only been since January this year. But I would like to take this opportunity to thank them so much. My mum get's four visits a day to assist with her personal hygiene, assistance with dressing/undressing, meal's & medication. Every single carer that has been is so lovely and extremally caring. Me and my sister work full time and were struggling. I feel so grateful for all the help that mum has been given. Mum loves to engage with the carer's as she loves a good chat. I would highly recommend Right at home (Sefton) to anybody, the staff at the office are always happy to help and accommodate us.
We're absolutely delighted to hear that your mum has had such a positive experience with Right at Home Sefton since January. It means a great deal to us to know that our team has been able to support her with her daily visits and provide the...
An excellent company in all respects.Management always do their utmost to fit in with all of our needs and the carers themselves are very friendly,kind and professional in all that they do.I am more than happy to recommend this company.
Thank you very much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you are happy with both our management team and our carers. Your recommendation means a great deal to us, and we truly appreciate your trust and support. We look forward to continuing to provide the highest standard of care.
We cannot thank Right at Home enough for the outstanding care they gave to our dad, John, and the support they offered to our whole family. From the very beginning, the team showed compassion, warmth, and professionalism that immediately put us at ease. Every carer treated Dad with dignity and respect, while also taking the time to bring comfort and reassurance to us as a family keeping in constant contact. What meant the most was how personal the care felt. They truly got to know Dad, made him feel valued, and supported us every step of the way. Their presence gave us peace of mind and comfort during a very stressful time in our lives.
Right at Home became more than just a care provider - they became like an extension of our family. Even one career took my dad out on a day out free of charge to a local football club stadium on her day off, truly wonderful person. They also proved monthly get togethers' at the local church free of charge I will always be deeply grateful.
Thank you so much for your feedback. I will share with the team as they were particularly fond of your Dad and will be delighted to see the impact they had on your Dad and your family. Thank you for taking the time to share your feedback, as your words will make a big difference to our care team.
able to address them promptly. We are glad that we chose Right At Home to care for mum.
Thank you so much for your kind words and thoughtful review. We're thrilled to hear that your mother is receiving the high standard of care she deserves and that our team has been able to support her in maintaining her independence at home. It's lovely to know that she enjoys sharing her stories...
My decision to ask the company for help following my accident in May was made as a result of the help given by them to my Mum nearly four years ago. The carers who came to help Mum and who have helped me are professional caring people who do their work efficiently and with great care and consideration. I have valued the time they have spent with me and will be sorry when I have to call a halt to their services as I believe they have been a contributory factor in my speedy recovery after my accident. I feel they are now friends and it will be hard not seeing them each day. Thank you to all.
Thank you so much for your kind and heartfelt words. We're truly honoured that you turned to us again after the care we provided for your mum-it means a great deal to know that our support made such a positive impact. Our team will be touched to hear how much their care, professionalism, and...
Communication is excellent with the office who will call me if they have any concerns; I live a distance away and it is very reassuring to know that their carers are so conscientious and reliable.
Thank you so much for your thoughtful and heartfelt review. We're truly honoured to be entrusted with the care of your parents and are delighted to hear that they've been happy with the support they've received from our team.Our carers work hard to provide not only practical help but also genuine...
There are no news items for Right at Home UK.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home UK to verify any information. View our terms and conditions. Right at Home UK has an Enhanced Service -more info.