Right at Home UK in Bridgend | 1 Home Care Provider

Review of
Right at Home (Bridgend and Vale of Glamorgan)
from C M (Wife of Client) published on 29 May 2025

Submitted via Postal Card • Report

Overall Experience

Needed immediate care for both my husband (personal care) and help for myself as a crisis point, both having norovirus. Carers were so helpful ordering online supplies for my husband's toilet situation. All carers were so kind and helpful and arrived at the said time.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank for talking the time to leave us a review, we apricate it. We are so happy to hear that we were able to help yourself and your family during as crisis point. We will share your kind words with the carers.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from M M (Client) assisted by family/friend published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

We both (husband and wife) needed immediate help as we were at a crisis point after contracting norovirus on holiday. We couldn't have managed without the help we received.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for taking the time to leave us a review, we are extremely happy to hear that we were able to help you both when you needed it! We will share your words with the team!

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from G B (Client) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

I have no complaints about my care; the girls are wonderful.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for taking the time to leave us a lovely review, we know the girls enjoy visiting you! We will make sure to share you kind words with the rest of the care staff.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from M T (Husband of Client) published on 20 May 2025

Submitted via Postal Card • Report

Overall Experience

My wife has had care for 10 days so far and has been very pleased. Both the care given and the carers have been excellent. My wife has Alzheimer's and the carers have been so understanding, listening to her many stories of her younger days.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you do much for this lovely review, it is amazing to hear how the carers are interacting with with your wife.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Alison F (Daughter of Client) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

My father had Right at Home as a 90 year old who is registered Blind, suffers with COPD and a heart problem. Right at home came to meet us and started the next day. The carers that he has are absolutely amazing with him, he feels totally at ease with them and they are professional and nothing is too

much trouble for them.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words and I will be sure to pass your positive comments on to dads care team.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Maureen S (Wife of Client) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been receiving care from Right at Home since 2024. The care they provide is wonderful. All the carers are so kind and helpful. They treat my husband with dignity and he loves to see them. They are friendly to him and put him at ease and make him laugh. It's not just one of them they are

all the same. I feel so thankful that we have them. They also suggest things for my husband and care about his health.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for taking the time to share this review with us. We are extremely happy to hear that your husband is getting along well with his care! We will make sure to pass this on the the team!

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Stephen R (Partner of Client) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

It has been another good year having care for my wife from Right at Home. Everything has been consistent and when instances of change may happen communication from the office is always proactive. Each carer have been kind and positive.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for leaving the time and leaving us a review. We will ensure to pass you words over to both the office and community team!

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from B F (Client) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

Carers. Find help help they give me are brilliant.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words, we will be sure to pass these comments on to your care team.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Spencer F (Husband of Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

All the carers that have been have been totally fine.

Reply from Joe Guishard, Managing Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words and we will be sure to pass this on to our carers who attend.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from M T (Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Very confident and supportive

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words, I know the carers love coming to visit.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from D K (Son of Client) published on 4 July 2024

Submitted via Website • Report

Overall Experience

We have been working closely with Right at Home for over a year now for my mother's twice-daily care. It is not an easy job to do but the individual carers show great compassion and understanding of a difficult situation and allow us, the family, to spend time as son and daughter rather than carer.

We cannot give enough praise to the staff involved in Mum's care and would not hesitate to recommend the service to others. Any minor problems that arose have been sorted quickly and efficiently between us.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words; I know our carers love visiting mum, as much as she enjoys seeing them.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from M H (Daughter-in-law of Client) published on 13 June 2024

Submitted via Website • Report

Overall Experience

We had Right at Home for my mother-in-law last year and the year before. They were absolutely brilliant, very attentive to her needs and compassionate. The only reason we changed is because she needed double care and they didn't have the capacity at the time. I would highly recommend them to anyone

looking for care.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Hi, thank you for your lovely comments. We loved looking after your mother in-law and were disappointed that we were unable to offer double handed care.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Jean F (Client) published on 4 June 2024

Submitted via Postal Card • Report

Overall Experience

Right at Home has provided me with a straightforward, supportive and efficient level of care. Most importantly they have empowered me to grow in confidence over the last 6 months and enabled me to remain in my own home. My thanks go to all my carers for their kindness, competence, patience and encouragement.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for taking the time to leave us a great review! We are so glad our care team have been able to help you grow in confidence, whilst remaining in your own home. We will be sure to share your lovely comments with your care team too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from E R (Client) published on 3 June 2024

Submitted via Postal Card • Report

Overall Experience

Carers are helpful and kind.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind comments and I know the carers enjoy visiting and spending time with you too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Rosalie C (Client) published on 3 June 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy with my weekly carer and my weekend ones. They are very helpful and pleasant.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind comments, Rosalie, I know the carers love visiting you too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from June E (Client) published on 3 June 2024

Submitted via Postal Card • Report

Overall Experience

I find the staff very helpful and they will do all that I ask them to do.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you, June, our care team love visiting you too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Andrew H (Son of Client) published on 3 June 2024

Submitted via Website • Report

Overall Experience

My parents have been with Right at home for over a year now. The carers are compassionate, friendly and always willing to help in any way they can. The service is very good indeed. We are just about to increase the level of care to mornings as well as the current evenings. That in itself shows how highly

we rate them.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind comments Andrew, I know the carers love visiting your parents and we look forward to supporting you and your parents with any further increases too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Christine B (Wife of Client) published on 3 June 2024

Submitted via Website • Report

Overall Experience

Since becoming one of Right at Home's clients my husband has responded to the interaction of the carers coming to our flat, he looks forward to them arriving and having a chat. Communication between office staff and us has been good, any changes to times or any concerns are resolved quickly.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words Christine, we are so glad you are happy with the carers and the service provided to your husband.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from W H (Client) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience

I have no complaints regarding my carers. Find everyone courteous and helpful, only too willing to help me in any way.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you very much for leaving us this review, we are always happy to receive positive feedback!

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Jeffrey P (Husband of Client) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience

We have found all the Right at Home carers to be excellent and look forward to the visits.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words Jeffrey, I know the care team love visiting too.

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Home Care Provider Owned by Right at Home UK in Bridgend

Right at Home UK Locations in Bridgend (1)

Right at Home UK Reviews in Bridgend (65)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

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