Right at Home UK in Bridgend | 1 Home Care Provider

Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Alison F (Daughter of Client) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

My father had Right at Home as a 90 year old who is registered Blind, suffers with COPD and a heart problem. Right at home came to meet us and started the next day. The carers that he has are absolutely amazing with him, he feels totally at ease with them and they are professional and nothing is too

much trouble for them.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words and I will be sure to pass your positive comments on to dads care team.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Maureen S (Wife of Client) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been receiving care from Right at Home since 2024. The care they provide is wonderful. All the carers are so kind and helpful. They treat my husband with dignity and he loves to see them. They are friendly to him and put him at ease and make him laugh. It's not just one of them they are

all the same. I feel so thankful that we have them. They also suggest things for my husband and care about his health.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for taking the time to share this review with us. We are extremely happy to hear that your husband is getting along well with his care! We will make sure to pass this on the the team!

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Stephen R (Partner of Client) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

It has been another good year having care for my wife from Right at Home. Everything has been consistent and when instances of change may happen communication from the office is always proactive. Each carer have been kind and positive.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for leaving the time and leaving us a review. We will ensure to pass you words over to both the office and community team!

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from B F (Client) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

Carers. Find help help they give me are brilliant.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words, we will be sure to pass these comments on to your care team.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Spencer F (Husband of Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

All the carers that have been have been totally fine.

Reply from Joe Guishard, Managing Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words and we will be sure to pass this on to our carers who attend.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from M T (Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Very confident and supportive

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words, I know the carers love coming to visit.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from D K (Son of Client) published on 4 July 2024

Submitted via Website • Report

Overall Experience

We have been working closely with Right at Home for over a year now for my mother's twice-daily care. It is not an easy job to do but the individual carers show great compassion and understanding of a difficult situation and allow us, the family, to spend time as son and daughter rather than carer.

We cannot give enough praise to the staff involved in Mum's care and would not hesitate to recommend the service to others. Any minor problems that arose have been sorted quickly and efficiently between us.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words; I know our carers love visiting mum, as much as she enjoys seeing them.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from M H (Daughter-in-law of Client) published on 13 June 2024

Submitted via Website • Report

Overall Experience

We had Right at Home for my mother-in-law last year and the year before. They were absolutely brilliant, very attentive to her needs and compassionate. The only reason we changed is because she needed double care and they didn't have the capacity at the time. I would highly recommend them to anyone

looking for care.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Hi, thank you for your lovely comments. We loved looking after your mother in-law and were disappointed that we were unable to offer double handed care.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Jean F (Client) published on 4 June 2024

Submitted via Postal Card • Report

Overall Experience

Right at Home has provided me with a straightforward, supportive and efficient level of care. Most importantly they have empowered me to grow in confidence over the last 6 months and enabled me to remain in my own home. My thanks go to all my carers for their kindness, competence, patience and encouragement.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for taking the time to leave us a great review! We are so glad our care team have been able to help you grow in confidence, whilst remaining in your own home. We will be sure to share your lovely comments with your care team too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from E R (Client) published on 3 June 2024

Submitted via Postal Card • Report

Overall Experience

Carers are helpful and kind.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind comments and I know the carers enjoy visiting and spending time with you too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Rosalie C (Client) published on 3 June 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy with my weekly carer and my weekend ones. They are very helpful and pleasant.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind comments, Rosalie, I know the carers love visiting you too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from June E (Client) published on 3 June 2024

Submitted via Postal Card • Report

Overall Experience

I find the staff very helpful and they will do all that I ask them to do.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you, June, our care team love visiting you too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Andrew H (Son of Client) published on 3 June 2024

Submitted via Website • Report

Overall Experience

My parents have been with Right at home for over a year now. The carers are compassionate, friendly and always willing to help in any way they can. The service is very good indeed. We are just about to increase the level of care to mornings as well as the current evenings. That in itself shows how highly

we rate them.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind comments Andrew, I know the carers love visiting your parents and we look forward to supporting you and your parents with any further increases too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Christine B (Wife of Client) published on 3 June 2024

Submitted via Website • Report

Overall Experience

Since becoming one of Right at Home's clients my husband has responded to the interaction of the carers coming to our flat, he looks forward to them arriving and having a chat. Communication between office staff and us has been good, any changes to times or any concerns are resolved quickly.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words Christine, we are so glad you are happy with the carers and the service provided to your husband.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from W H (Client) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience

I have no complaints regarding my carers. Find everyone courteous and helpful, only too willing to help me in any way.

Reply from Laura French, Recruitment & Retention Coord at Right at Home (Bridgend and Vale of Glamorgan)

Thank you very much for leaving us this review, we are always happy to receive positive feedback!

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Jeffrey P (Husband of Client) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience

We have found all the Right at Home carers to be excellent and look forward to the visits.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words Jeffrey, I know the care team love visiting too.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from N C (Daughter of Client) published on 26 April 2024

Submitted via Website • Report

Overall Experience

I cannot thank the team at Right at Home enough for all their incredible kindness and support. Their professionalism when dealing with my mother, who has Alzheimer’s, was first-rate. Mum is incredibly private and caring for her can sometimes be tricky. Right at Home was able to embrace this challenge

positively - gaining Mum’s trust. Thank you to you all for being so respectful and compassionate.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your kind words about the company and the carers. The carers and team love coming to Mum and having the pleasure of spending time with her.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Noel B (Son of Client) published on 1 December 2023

Submitted via Website • Report

Overall Experience

My mum initially received domiciliary care from Right at Home before her health deteriorated / care needs increased after Right At Home provided Live In Care too. From the very first point we engaged the manager and her team of carers we were nothing but impressed with their commitment, empathy, speed

in being able to re-configure the ever-changing care needs/package and overall ability to always go the extra mile to ensure my mum's needs were met. Nothing was ever too much trouble for the team. Special mention must be made specifically of the core care team of three who were simply outstanding! I would have absolutely no qualms in recommending Right at Home as a really great care provider for anyone reading this/trying to navigate the challenges of devising a care package to suit an elderly relative or friend.

Reply from Megan Forshaw, Community Development Manager at Right at Home (Bridgend and Vale of Glamorgan)

Hi Noel,
Thank you very much for your kind words, it was an absolute pleasure to have cared for Mum and we are extremely pleased with the positive experience you received from the Office Staff and the Care Team.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Karla D (Wife of Client) published on 13 June 2023

Submitted via Website • Report

Overall Experience

We’ve received personal care from Right at Home for just over four years. Having had care previously from other providers, we found Right at Home to be second to none. From day one, we’ve had fantastic care from the management at very affordable prices. The management have been so kind, thoughtful and

caring throughout. They were also extremely helpful to us as and when our needs changed, providing continuity of exceptional care which enabled us to cope with the changes that faced us. The carers have been absolutely amazing in the way they care for us. Very professional, kind and thoughtful. Always on time. We were saddened to hear that the owner was stepping down. She has been a great support to us and will be sorely missed, not just by ourselves but also I’m sure by all at Right at Home. The manager has dedicated herself to being the best for her clients, as well as for her employees. We trust the new owners will be able to provide the same fantastic care as she has.

Reply from Joe Guishard, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you so much for your kind words, we are thrilled you are so happy.

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Review of
Right at Home (Bridgend and Vale of Glamorgan)
from Martin H (Son of Client) published on 21 March 2023

Submitted via Website • Report

Overall Experience

I have no hesitation in recommending Right at Home care services providing care and companionship services in the community. The staff are very friendly and reliable and provide an excellent service/package of care for my mother.
With the support of the carers, my mother is able to live at home independently.

She has companionship and supervision when taken out on local trips and weekly activities with the carers. The carers supervise with meals and ensure she is compliant with her regular medication which makes her feel better.

Reply from Gabriela Ablorsu, Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you so much for taking the time to leave a review and for your lovely feedback. Our carers are extremely fond of your mum and visiting her is always a pleasure. We are proud to support your mum and your family. We will ensure your feedback is passed on to the team. Thanks again, and best wishes.

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Home Care Provider Owned by Right at Home UK in Bridgend

Right at Home UK Locations in Bridgend (1)

Right at Home UK Reviews in Bridgend (61)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

Right at Home (Bridgend and Vale of Glamorgan)

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