Right at Home UK in Hertfordshire | 3 Home Care Providers

Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Jane A (Daughter of Client) published on 19 August 2025

Submitted via Website • Report

Overall Experience

The Managers were excellent and always there to help with any problems that arose. Also, all the carers went above and beyond with their care for my Mum and Dad. I would definitely recommend Right at Home to anyone needing care in the home.

Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you so much for your review. It was an absolute pleasure caring for your parents, and we do hope they settle into their new home. I will pass on your kind words to the team. Thank you also for the flowers and card received.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Jackie M (Daughter of Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

The team carers have been great. They have supported both my parents to stay at home. They are professional and hardworking, and have offered practical and emotional support to my mum, who is the full-time carer for my dad.

Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you so much for your review. It is not just about our clients that we support, but also their main carers and families. To ensure everyone receives the support they need, so families can spend quality time together. Thank you once again. I will pass on your compliments to the team.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Carol F (Wife of Client) published on 8 July 2025

Submitted via Website • Report

Overall Experience

I would highly recommend right at home,all the carers are very helpful and can put their expert hands to many careing rolls,they not only help my husband they help me with household tasks which is much appreciated they put a smile on my face every day thank you right at home.

Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you very much for taking the time to give us this kind and positive review, we always aim to provide support and reassurance not just to our clients who receive our care but also to their loved ones.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from D B (Husband of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience

My wife needed care following hospitalisation for the implanting of a heart pacemaker. The arrangements were made by the manager and her team and they could not have been more helpful. The carer chosen was just excellent; the care she provides for my wife is of the highest standard and greatly appreciated

- she is a lovely person and nothing is too much trouble for her. We would highly recommend Right at Home.

Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you for review and kind words, I feel proud and thankful for my team. So glad we were of support to you all at a time of need. I will certainly pass your kind words to your caregiver, I agree, she is amazing. Thank you

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Clare P (Daughter of Client) published on 23 June 2025

Submitted via Website • Report

Overall Experience

My mother has received very good care from Right at Home. The carers are very supportive and do a great job. Communication from management is also very good. They are always accessible and very quick to come back to me about any concerns. I would definitely recommend Right at Home.

Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you so much for your kind words and thoughtful review. We're truly grateful for the opportunity to care for your mother. Our team is committed to providing compassionate and high-quality care, and it means the world to know that our efforts are making a positive impact.

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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from David C (Client) published on 27 May 2025

Submitted via Postal Card • Report

Overall Experience

We are very pleased with the quality of service received from Right at Home.

Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)

Thank you for taking the time to give a review. We do try our best to provide a high quality of service and care. Over the many years I think we can say you've got to know us and the care team well.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Joanna H (Daughter of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My father needed care set in place urgently and this was accommodated within 5 days, excellent service, fantastic care so far, the same carer each time as much as possible building a rappor with my dad who is late stages of dementia

Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you for your kind review, this is exactly how we approach care for any of the people we support and I am really pleased that we are able to make such a difference to your father's care and support for your mother also

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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from Paul C (Son of Client) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Right at Home has provided excellent care for my mum since last October until now when she moved in to sheltered accommodation. All of the carers that mum came in to contact with have looked after her with compassion and professionalism. The communication flow between the management team, the carers

and myself was excellent. It helped so much to know, sometimes each day, how the visit had gone and how mum was. I would highly recommend Right at Home to anyone looking for professional and compassionate support for themselves or their relative.

Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)

Thank you for mentioning all of us, the Care Team and the Management Team, in your lovely review. We do pride ourselves on our communication, which of course starts from the carers observations shared to us, and thereafter we like to keep the families in the loop too. It was lovely supporting your Mum, after a few visits she began to build a good rapport with our carers . We wish her well in her new sheltered accommodation.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from S M (Client) published on 22 January 2025

Submitted via Website • Report

Overall Experience

We have been using Right at Home since December 2024 and are truly delighted with the service we have been receiving. We have a carer come to our home for two hours a day, four times a week and the two individuals allocated to us on rotation are both charming people whose company we enjoy. Nothing is

ever too much trouble for either of them to take on and complete in the most helpful and efficient manner. The Manager is also excellent and extremely helpful and clearly has the respect of all her carers.

Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you so much for your kind words. Your amazing review means a lot to all staff and caregivers at Right at Home Hemel Hempstead and inspires us to make a difference every day.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from S W (Brother of Client) published on 6 January 2025

Submitted via Website • Report

Overall Experience

Right at Home have been incredibly responsive in our request for help in caring for my brother who is a private and reclusive man living alone and not used to having people around him.
The carer has been amazing in building a rapport with him and persuading him to accept the care and attention he now

needs.
The management team are very helpful and pro-active in addressing additional problems we have encountered and are able to quickly respond to our request to increase his care provision immediately.
We fully recommend this company for their empathy, understanding and excellent care provision.

Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

I'd like to sincerely thank you for your kind words and review, which have just made our day in Right at Home Hemel Hempstead. My team and I could not have expected a better New Year present. I'll also be personally thanking the lovely caregivers involved for their outstanding service and commitment. Thank you and kind regards.

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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from D G (Son of Client) published on 27 December 2024

Submitted via Website • Report

Overall Experience

I really high level of care for Mum and wonderful interaction with us as well. We were extremely happy with the care provided and the transition to greater care needed was done in a thoughtful and caring manner.

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Review of
Right at Home (Borehamwood & Watford)
from Alison L (Client) published on 20 December 2024

Submitted via Website • Report

Overall Experience

Right At Home have supported me almost continuously for 6 years now. The carers fulfil their job title of being very caring, they are punctual, willing and nothing is too much trouble. I moved to another care company for a short time earlier this year and quickly realised that not all care companies

provide as brilliant care as Right At Home. The other care company was considerably more expensive and the carers weren't punctual or nearly as thorough as the RAH carers so 5 weeks after moving I returned to RAH. I definitely won't move again and I highly recommend RAH for anyone considering care for themselves or a loved one.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Michelle C (Niece of Client) published on 18 November 2024

Submitted via Website • Report

Overall Experience

All of the carers from Right At Home have been amazing with my Aunt, Two carers in particular built a special relationship with her and she looked forward to them arriving. Nothing was too much trouble. I can't praise them enough and would highly recommend them.

Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you so very much for your kind review, your kind words and appreciation will be passed onto our amazing team of caregivers and staff.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Suzanne D (Daughter of Client) published on 22 October 2024

Submitted via Website • Report

Overall Experience

We have been using Right at Home since July 2024 initially for both my stepfather and my mother and now just for my mother as my stepfather passed away in August. I have found the team to be so empathic and helpful. They really care about my mum and have gone out of their way to build a super relationship

with both mum and myself. They are proactive, always suggesting recommendations to make Mum more comfortable in her own home. They listen to her needs and requirements and provide her with the support she needs. They are also super flexible, nothing ever seems to be a problem. I would absolutely have no hesitation in recommending such a wonderful team. Thank you.

Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you so much, your kind review means so much to us at Right at Home. Knowing we are truly making a difference.

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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from Jen M (Daughter of Client) published on 20 September 2024

Submitted via Website • Report

Overall Experience

I want to thank the Deputy Care Manger and her lovely team of carers for the great service they all provided helping my mum, whilst she was living at home.
I highly recommend this company and would definitely use them again in the future. Once again, many thanks.

Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)

Thank you so much. I've let the care team know, you've taken the time to write a lovely review. The carers thoroughly enjoyed their visits with your mum. We felt as if we worked in a team with the family too, and this is how we like to be. Great family support and a lovely client.

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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from Richard D (Son of Client) published on 16 September 2024

Submitted via Website • Report

Overall Experience

Right at Home has provided excellent care for our mum over the past year or so. All of the carers have looked after Mum with compassion and professionalism and have done their utmost to meet our changing needs. I would highly recommend Right at Home.

Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)

Thank you for taking the time to give a lovely review. We enjoyed our visits with your mum. She loved showing and telling us all about the family photos, and her life experiences. Coffee and cake outings were great too.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Lucy F (Daughter of Client) published on 22 August 2024

Submitted via Website • Report

Overall Experience

Right at Home Hemel Hempstead have been helping my elderly Dad since January this year. We have an unusual situation as Dad lives on a narrowboat in Apsley Marina. He is fiercely independent and even with his many health issues and poor mobility, doesn't think he needs any help which has been really

challenging. They help him Monday to Friday for 45 minutes, walking the dog, helping him keep on top of his housework, washing his hair and assisting with eye drops when needed. We are trying to keep him on the boat for as long as we can, which is what he wants more than anything and Right at Home are key to helping us with this. It hasn't been plain sailing as Dad can be difficult but the team there ring me with any concerns and we work together to find a solution. I live two hours away so it's peace of mind for myself and my siblings that Dad is getting regular help. They are really helpful and I highly recommend them.

Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you for your kind words, we are pleased to know that we are making a difference to not only your dad's life but giving you peace of mind that all his needs are being met. We thank you again for choosing Right at Home.

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Review of
Right at Home (Welwyn, Hatfield & St Albans)
from Georgia K (Daughter of Client) published on 22 July 2024

Submitted via Website • Report

Overall Experience

All the staff who attended Mum were incredibly kind and attentive. They helped to enrich her life and became good friends. They had such a positive impact on her life and mine too! In the past Mum had used other caring companies but Right at Home were by far the best and altogether very lovely. Thank

you again and again for all you did for her.

Reply from Jackie Gamby, Deputy Care Manager at Right at Home (Welwyn, Hatfield & St Albans)

What a lovely review, thank you Georgia. We felt privileged to enable your Mum to continue doing what she enjoyed. Creative works and trips out. Her positive can-do attitude, rubbed off on the carers too. She will always remain in our thoughts.

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Review of
Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
from Gary J (Friend of Client) published on 5 July 2024

Submitted via Website • Report

Overall Experience

Manage the care for a 92-year-old client - started with a visit a day then graduated to 4 per day - now have just gone to 'live in' care in the last month.
Right at Home always make sure there is an appropriate member of staff to attend the scheduled visit times and during the visits, duties around

the house are carried out, as required.
A good service, with attention paid to the needs and requirements of the client.

Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Thank you so very much for your kind review, we will be sure to share with our wonderful care team.

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Review of
Right at Home (Borehamwood & Watford)
from Karin H (Daughter of Client) published on 18 June 2024

Submitted via Website • Report

Overall Experience

I have found that the carers for my mum have carried out their duties to the best of their abilities and some of them going above and beyond their care duties. Plus they have guided me with what we should try and put in place, To try and make Mum more comfortable.
Personally I have a good repour with

all who is in contact with my mum.

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Home Care Providers Owned by Right at Home UK in Hertfordshire

Right at Home UK Locations in Hertfordshire (3)

Right at Home UK Reviews in Hertfordshire (171)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Welwyn, Hatfield & St Albans)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Welwyn, Hatfield & St Albans)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Welwyn, Hatfield & St Albans)

Right at Home (Borehamwood & Watford)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Welwyn, Hatfield & St Albans)

Right at Home (Welwyn, Hatfield & St Albans)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Welwyn, Hatfield & St Albans)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Right at Home (Borehamwood & Watford)

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