"I've have Right at home come to support me with my shopping weekly, they are always very prompt and very helpful with everything I need. I…"
Read all 52 reviews
Visiting Care from
£39.95
/ hour
Right at Home Central Wiltshire is committed to providing personalised care that enables clients to live independently in the comfort of their own homes.
As a local homecare provider, Right at ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Right at Home (Swindon)
Unit 21, Anchor Business Centre, Clearwater Business Park, Frankland Road, Blagrove, Swindon SN5 8YZ
"After researching available carers in the area that would be appropriate for our needs, the selection process was made much easier as Right…"
Read all 83 reviews
Visiting Care from
£25
/ hour
Live-in Care from
£1,400
/ week
Right at Home Swindon delivers high-quality, personalised homecare and companionship services to adults and older people living in Swindon and nearby areas.
Support is available for a wide range ... Read more
"Courtney and Debra have been supportive from the very start with arranging care for my Nan who was extremely reluctant to care services at…"
Read all 4 reviews
Visiting Care from
£38.50
/ hour
Right at Home Salisbury & Andover is a family-run home care provider offering compassionate, person-centred support to adults across Salisbury, Andover, and nearby villages including The ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Right at Home UK Reviews in Wiltshire (139)
9.8
Right at Home UK has a Group Review Score of 9.8 (9.786) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
from M G (Daughter of Client) published on 23 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After researching available carers in the area that would be appropriate for our needs, the selection process was made much easier as Right at Home contacted me back immediately following my request for further information. They were kind, caring & offered help with no pressure. This was back in October
2025.
Since then we have experienced an excellent service, management & more recently a review of the service being provided to ensure no changes to services being provided was required. My family are so very grateful for the lovely carers that go in three days a week to help with housework & to provide companionship. I have nothing but praise for all the lovely people that have assisted and helped make the family feel reassured that they are receiving the best care possible & I have certainly recommended them to others. Thank you all.
Reply from Michael Bowen, Managing Director at Right at Home (Swindon)Thank you so much for your thoughtful and detailed review. We're delighted to hear that the initial process felt supportive and pressure-free and that this has continued through the service you have received since October. Providing consistent, compassionate care and regularly reviewing it to ensure it remains the right fit is something we care deeply about. Your kind words about our carers and the reassurance they've brought to your family are especially appreciated. We will share your feedback with them. Thank you again for your trust, your recommendation, and for allowing us to be part of your family's support.
from Sarah C (Granddaughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Courtney and Debra have been supportive from the very start with arranging care for my Nan who was extremely reluctant to care services at the beginning. They both understood all needs and have supported all the way through as well as myself as a family member also felt supported. Having a care provider
who understands how special my nan is land caring for her like she is their own family means the world. Thank you
Reply from Courtney Hillman, Director at Right at Home Salisbury & AndoverThank you for the review. We are so grateful for your kind words and for trusting us with your Nan's care. We completely understand how difficult those first steps can be when introducing care, and it means so much to hear that both your Nan and yourself have felt supported throughout the journey. At Right at Home, we truly believe in caring for every Client as if they were part of our own family, so knowing that this has come across in your Nan's care is incredibly special to us. Courtney and Debra will be so pleased to hear your feedback.
Thank you again for taking the time to share your experience, it really does mean the world to our whole team.
from G L (Client) published on 14 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I've have Right at home come to support me with my shopping weekly, they are always very prompt and very helpful with everything I need. I always look forward to the visit. But unfortunately I'm not allowed to tip her :) overall a very helpful experience, I would highly recommend this company
Reply from Caroline Evans, Operations Manager at Right at Home (Central Wiltshire)Thank you for your feedback, we are so please that we have been able to support you with your shopping. Seeing the difference that she has been able to make to you is worth more than any tip.
from M T (Friend of Client) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have POA for my neighbour and we have been using Right at Home for some months. I have found them to be responsible a stable in their care of my friend. They arrive promptly and do their job but still have time to chat etc.
They communicate with me after each visit so I am up to date with his needs.
They are flexible with care and very responsive to me.
Reply from Michael Bowen, Managing Director at Right at Home (Swindon)Its wonderful to hear that you have found our team responsible, reliable and supportive in the care of your friend. Providing not only professional care but also companionship during visits is very important to us, so its lovely to know this has made a positive difference. Were also pleased that our communication and flexibility are helping you stay informed and reassured about your neighbours care. Thank you for trusting us to support both of you, and please dont hesitate to contact us if there is ever anything more we can do.
from Albert S (Client) assisted by family/friend published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
When the time came for a carer to look after me I chose Right at Home. They really look after me well and give me choice on breakfast, lunch and dinner. They help me to shower with dignity and choose my clothes.
They are always cheerful and have chats every day.
I look forward to them coming to sort
me out now I am so confused.
Reply from Michael Bowen, Managing Director at Right at Home (Swindon)It means a great deal to us to hear that you feel well looked after and that our carers help you maintain your dignity and independence. We are very pleased that you enjoy the chats and the support with your daily routine, from meals to getting ready for the day. Our team always aims to provide care that is respectful, cheerful and centred around your choices, so it is wonderful to know this makes a difference.
from Sarah W (Daughter of Client) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I'd like to say a HUGE thank you to RAH Salisbury and Andover for taking such great care of my Dad whilst I was on holiday in July 2025. My usual carer let me down at the last minute and RAH Salisbury came out instantly and did a thorough assessment of Dad's complex health needs. My Dad loved seeing
the carer everyday, who took great care to not just do the chores I asked of her, but also spent time getting to know him, spending time with him so that he wasn't lonely whilst I was away. No job was too much trouble, and the carer always got in touch daily to ensure I knew how Dad was - we were abroad with minimal internet access and so at times this was tricky, but they always persevered. The team treated my Dad with such kindness, respect and with great dignity, and he really looked forward to his visits daily. I would thoroughly recommend to anyone the care that RAH Salisbury and Andover provide, and will definitely be using them again this year when we take another holiday!
Reply from Courtney Hillman, Director at Right at Home Salisbury & AndoverThank you for the review! We are so grateful that you took the time to share your experience with Right at Home Salisbury and Andover. It was an absolute pleasure supporting your Dad while you were away, and we are delighted that we were able to step in quickly when you needed us most.
Providing reassurance to families is incredibly important to us, especially when loved ones are travelling and communication can be difficult. We are so pleased that our team were able to keep you updated and give you peace of mind while you were abroad.
It means a great deal to hear that your Dad enjoyed the visits and that our carer took the time not only to help with the practical tasks but also to provide companionship. Building those personal connections and ensuring every client feels respected, valued and never lonely is at the heart of everything we do.
Thank you again for your kind words and recommendation. We very much look forward to supporting your Dad again when you next travel.
from Claire G (Daughter of Client) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After reluctantly accepting we couldn't help my elderly father from a distance of 85 miles he finally agreed to having twice weekly visits, within two weeks due to ill health with less than 24 hours notice they managed to schedule him 3 x day visits to assist with medication. What an amazing service
we have had from Swindon team, no problem is too large, all staff from the carer givers, to office team have been so helpful and friendly. They are true professionals who have shown us great compassion and understanding while we transition through what is a tricky time and we feel confident that this support will continue and most importantly my father can remain in his home which is where he wants to stay
Reply from Michael Bowen, Managing Director at Right at Home (Swindon)Thank you so much for your kind words which will be shared with your father's care team. If there is anything you need we are always here to listen and help.
from A D (Daughter of Client) published on 19 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I felt that within the 3 months of using the company they had really got to know Mum and understand her needs. They offer a flexible approach to be able to to adapt their service to better suit Mums needs. The staff have a sunny disposition with a will do and can do attitude.
Reply from Courtney Hillman, Director at Right at Home Salisbury & AndoverThank you for the review We are truly grateful for your kind words and for the trust you placed in us to support your Mum. It means so much to hear that within just three months you felt we had really taken the time to understand her needs and preferences. Building meaningful relationships and delivering truly person centred care is at the heart of everything we do. We are especially pleased that you recognised the flexibility of our approach. Care needs can change, and being able to adapt quickly and thoughtfully is so important in ensuring your Mum continues to feel safe, comfortable and well supported at home. Your comments about our team's sunny disposition and "will do, can do" attitude will mean the world to them. We are incredibly proud of our Care Assistants and management team, and of the way they treat every client with dignity, respect and genuine warmth. Thank you again for your wonderful feedback.
from P P (Husband of Client) published on 16 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Staff that have come to care for my wife have all been very nice, understanding and very genuine. I'm happy with the care that has been provided to my wife and I. It's nice to see such happy and helpful staff. I would definitely recommend this company to others.
Reply from Caroline Evans, Registered Manager at Right at Home (Central Wiltshire)Thank you for your feedback. We are so please to hear that the staff who visit you are always so happy and helpful
from K C (Wife of Client) published on 16 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband has been with right at home for some time now and really enjoys the team coming to visits, he's got good continuity and gets on really well with the team that visits him daily. We would recommend this company to others
Reply from Caroline Evans, Registered Manager at Right at Home (Central Wiltshire)Thank you for your lovely feedback. We are so pleased that your husband gets on so well with the team.
from P P (Daughter of Client) published on 12 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Following a needs assessment meeting on 21st Jan we agreed a limited care package with Right at Home starting on 23rd January. But on 22nd January we had a problem with my father which we could not manage alone. I called Right at Home to ask for advice and amazingly they offered to send two people immediately
one of which was the manager. They resolved the situation and gave me a chance to leave the house and recover. It was incredible support. I am so grateful.
Reply from Courtney Hillman, Director at Right at Home Salisbury & AndoverThank you for the review We truly appreciate you taking the time to share your experience with us. Although your care package was due to begin on 23rd January, when you contacted us on 22nd January in need of urgent support, our priority was to ensure you and your father were not facing the situation alone. We believe that responsive, compassionate care should extend beyond scheduled visits, particularly at moments of unexpected difficulty. We are pleased that our manager and team were able to attend promptly, stabilise the situation and provide you with the reassurance and breathing space you needed. Knowing that we were able to support you at such a critical time means a great deal to us. Thank you for your trust in Right at Home Salisbury & Andover. We remain committed to delivering the same level of support and reliability as we continue working with you and your father.
from M N (Daughter of Client) published on 23 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Happy with the attitude of most of the carers. They are considerate and helpful. It is easier for Marion that there are regular carers that she is used to.
Reply from Michael Bowen, Managing Director at Right at Home (Swindon)Thank you for taking the time to share your feedback. Were very pleased to hear that youre happy with the attitude of our carers and that they have been considerate and helpful. We understand how important consistency is, and were glad that having regular carers has made things easier and more comfortable for Marion. Your comments will be shared with the team and are very much appreciated.
from Fran B (Daughter of Client) published on 16 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have 24/7 line-in care in place for my 91 year old mother, who very much wanted to remain living in her own home, and this company has made that possible in the best way.
One of the things we value most is the consistency - it is the same carers providing the live-in care, not different people coming
in and out each day. This has made a huge difference to my mother's comfort and wellbeing. She is genuinely happy and feels at ease, and the carer has blended in so well that she feels like part of our family.
Communication has also been excellent. I am kept informed on a daily basis, which gives me real peace of mind knowing my mother is safe, cared for, and content.
I wouldn't hesitate to recommend this Right at Home to anyone looking for reliable, compassionate live-in care that truly respects the person being cared for and their wish to stay at home.
Reply from Michael Bowen, Managing Director at Right at Home (Swindon)Thank you so much for taking the time to share such a thoughtful and detailed review. It certainly looks like live-in care was the right choice for your mother. Consistency of care and strong relationships are at the heart of what we do, so it's wonderful to know that having the same carers has made such a meaningful difference to your mother's comfort, happiness and wellbeing. We're especially pleased to hear that she feels so at ease and glad that regular communication has given you peace of mind. Supporting families as well as our clients is incredibly important to us. Thank you again for your recommendation and trust in Right at Home. It's been a privilege to support your mother, and we're grateful for your kind words.
from Heather N (Daughter of Client) published on 12 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The total quality of care provided by this care company was absolutely first class and each and every care assistant were absolutely amazing and so caring. My mum was initially extremely reluctant to have any carers go into her home but soon came to enjoy their visits and they helped her through a
very difficult and challenging time after a lengthy hospital stay. It gave both my sister and I complete peace of mind and an extremely well needed period of respite after what had been a very difficult and challenging time. I would highly recommend this care company and if my mum's circumstances change in the future and she requires care services again this is definitely the company I would entrust my mum's care to again within out hesitation whatsoever.
Reply from Caroline Evans, Registered Manager at Right at Home (Central Wiltshire)Thank you so much for your feedback. We are glad that we were able to support your family through such a challenging time. It was a pleasure to care for your Mum and wish her all the best in the future.
from T T (Husband of Client) published on 6 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The carers are very polite and kind, they are very nice and most are chatty. They really look after the client and make her feel very good and comfortable.
Reply from Abbie Garder, Registered Manager at Right at Home (Swindon)We're really pleased to hear that our carers are polite, kind, and friendly, and that they help make her feel comfortable and well cared for. Your feedback means a great deal to the whole team and truly recognises the dedication they show every day.
from L W (Daughter of Client) published on 22 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Once again would like to thank the team at RAH Swindon
Exceptional service yesterday, no hesitation recommending RAH Swindon, team, the whole team quick to help and give us peace of mind
5 star service
Thankyou
Reply from Michael Bowen, Managing Director at Right at Home (Swindon)Thank you so much for taking the time to share your review. We are delighted to hear that our team provided exceptional service and were able to give you peace of mind when you needed it most. Your kind words about the team mean a great deal to us, and we appreciate your recommendation. Thank you for your continued trust and support-it really does motivate us to keep delivering a 5-star service.
from J K (Client) published on 24 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
All the carers go above and beyond for their clients I like the carers coming in I also like to make them laugh everyone is friendly and polite they are all like family to me they treat their clients with respect
Reply from Caroline Evans, Registered Manager at Right at Home (Central Wiltshire)Thank you so much for your lovely feedback about our carers. We are so pleased that you feel able to have a laugh with them and that they always treat you with respect.
from L W (Daughter of Client) published on 5 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Would like the thank the team at RAH Swindon. Following a recent stay in hospital Dad needed some help to enable him to be independent at home.
He looks forward to his visits, so would like to thank the team for all their care and support and would definitely recommend RAH.
Reply from Michael Bowen, Managing Director at Right at Home (Swindon)Were delighted to hear that your dad enjoys his visits and that our team has been able to support his independence at home. Your feedback means a great deal to us, and well be sure to share your appreciation with the team at RAH Swindon. Thank you for recommending us!
from Christopher H (Client) published on 31 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Since I've started with right at home they have been very helpful with getting me to my stroke class and taking me out a couple times, they have helped me with my walking, they are all very attentive and caring. I would have no hesitation in recommending Right at home to people who need assistance.
Reply from Caroline Evans, Registered Manager at Right at Home (Central Wiltshire)Thank you for your feedback, we are so pleased that we have managed to support you in attending your group over the last 15 months and hope that this can continue for many more.
from L T (Client) published on 15 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I am beyond impressed with the company. They have gone above and beyond when things became harder to make sure I was ok. The carers listen, they ask before doing anything to make sure I'm ok with it. They accommodate my autism, they are friendly, happy to help, encouraging and helping me reach goals
I never thought I would achieved.
Reply from Caroline Evans, Registered Manager at Right at Home (Central Wiltshire)Thank you for your feedback, we are so please that we have been able to support you to make these really positive steps to achieving your goals.
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