Home Care Providers Owned by Right at Home UK in Buckinghamshire

I needed to visit family in the USA and needed stoma care for my husband twice a day while I was away. My husband found the carers very pleasant and his stoma looked clean and healthy on my return so I was very pleased about that. They said light housework would be included but am not too sure what they did.

I feel very fortunate to have chosen Right At Home as the care provider for my partner Tony. The quality of their care for him eased enormously the task of looking after him towards the end of his life and ensured that he was treated with the dignity, respect and compassion which I wished for him and which he so deserved. The carers who came in were almost always able to make him smile and share a joke with them, even in the difficult times. Sam, the manager, was always approachable and available, helping to solve any problems that came up. I couldn't have asked for better support as his full time carer and I have decided to keep up the contact with some of the staff through visits to support me in the period following my loss.

I can't recommend Right at Home highly enough.

In many ways I think she was disappointed when we had to cancel the Care package as her Surgery was also cancelled but we would both feel very happy to approach Right at home in the future.

The office staff were similarly helpful both during my contract and before it started, when they helped me to understand my options and decide how to proceed.

I have been with Right at Home for over a year receiving daily care, and have found the carers to be very understanding, helpful and professional. Communication with the office is good, although there have been occasional "blips", particularly when the "app" that controls the work goes down.

A large % of the Care visits were carried out by Kelly, a very competent young lady.

John needed assistance mainly to shower and dress. These needs were met very well by RAH. He also enjoyed their company whilst I could do other things away from home.

At a very difficult time in our lives, the last few months of my husband's life your carers gave me invaluable, kind and expert help to enable me to care for him. I know I could not have managed without them and for that I am most grateful.

Right at Home have provided care for my husband for nearly 6 years. More recently his physical and cognitive needs have worsened significantly. I am so happy with the care provided, not only for my husband but also the genuine care afforded to me. Last week I became ill and was unable to assist as normal. Immediatley they were able to arrange double handed calls and an extra call during the day as requested, so I was able to rest and get better. Also the office staff were regularly in touch with me to see how I was, and how my husband was in this different situation. They offered to provide additional care if needed, and were very flexible. I would also comment that the carers are without exception compassionate and understanding of my husband's needs, and seem able to manage his often difficult behaviour with skill. Also, they come on time, and stay for the agreed time. I have no reservations in recommending this company,

From the initial assessment to 4 weeks in on of weekly care for my mother Right at Home found the best combination of being extremely professional, understanding and empathic towards both mine and my mother's needs. They listened to both mine and my mothers needs with great understanding.

From start to finish Right at Home High Wycombe have been brilliant. We have had such good service from all concerned. The person who stands out most is Nichola who we first met on my dads induction. Pleasant, kind and very helpful. The whole care team did a fantastic job in keeping my dad comfortable for the last few months of his life. He liked all he carers that came round. But he did have a soft spot for ( Nichola) I can't Thank the whole team enough for there hardwork and dedication in looking after my dad. On a side note and only for information. We originally had some other carers supplied by the council and you can tell the difference between the Private care system and the council care system, they are world's apart. Whole heartily recommend Right at Home High Wycombe.

Every carer was amazing and treated my dad with genuine warmth and respect. Their experience and guidance were invaluable to us at such a difficult time. I would not hesitate to recommend Right at Home to anyone.

RAH provided lunchtime care for my mother who is in her nineties. From the initial visit RAH took time to understand her care needs and were particularly attentive to her communication needs. The care givers were efficient, kind and cheerful and provided good company as well as attentive care. The office staff were always helpful and responsive. Overall a good company to deal with and some lovely people who provided excellent care.

I was getting desperate for help with care for my lovely mum. We were visited by Giles and his deputy Kelly. They were both so calming and informative I felt confident that their services were just what we needed. We organised overnight care at weekends to give me a break. Mum had regular carers Kelly and Vanessa. They built a relationship very quickly with mum and she enjoyed having them stay with her. Her relationship with Kelly particularly made her feel safe and I felt safe and could relax knowing mum was in their care. The compassion and kind nature of mums two wonderful carers made me feel I was leaving her with someone who would care as I did. Giles was very understanding of how caring for a loved one is and even at short notice would best sort out help when extra was needed. I couldn't recommend them more and words cannot describe my appreciation for their help well enough. I thank you all at Right at Home for helping me through the last few months of my mums life.

Review from Nieces of the Client.

They are able to help with numerous tasks around the house as well as all the personal care required.

Management and the office are accessible and have been very helpful in meeting changes requested.

Sincere thanks to all staff for their professionalism, empathy and support.

Very short notice of increased carer cover requirement, after a long period of fairly limited requirement. This was provided almost seamlessly and to our entire satisfaction. This follows a long period of mainly limited, but again, very satisfactory all-around support. We would have no hesitation in recommending Right at Home for caring needs.