"From the initial assessment to 4 weeks in on of weekly care for my mother Right at Home found the best combination of being extremely…"
Read all 43 reviews
Visiting Care from
£36.50
/ hour
Live-in Care from
£1,650
/ week
Right at Home Aylesbury Vale and Chiltern was originally founded following the managing director's close involvement with the care of a family member. After witnessing first hand the dedication of ... Read more
"At a very difficult time in our lives, the last few months of my husband's life your carers gave me invaluable, kind and expert help to…"
Read all 51 reviews
Visiting Care from
£35
/ hour
Right at Home High Wycombe & South Bucks promotes independence by ensuring that clients are given the choice over how and when they are supported and that individual needs and preferences are met. ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Right at Home UK Reviews in Buckinghamshire (94)
9.8
Right at Home UK has a Group Review Score of 9.8 (9.795) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
from Anne G (Wife of Client) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
At a very difficult time in our lives, the last few months of my husband's life your carers gave me invaluable, kind and expert help to enable me to care for him. I know I could not have managed without them and for that I am most grateful.
Reply from Sam Wright, Managing Director at Right at Home (High Wycombe & District)Thank you for your kind review. It was a pleasure to provide care to your husband and to support you to care for him at home.
from Gill S (Wife of Client) published on 18 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Right at Home have provided care for my husband for nearly 6 years. More recently his physical and cognitive needs have worsened significantly. I am so happy with the care provided, not only for my husband but also the genuine care afforded to me. Last week I became ill and was unable to assist
as normal. Immediatley they were able to arrange double handed calls and an extra call during the day as requested, so I was able to rest and get better. Also the office staff were regularly in touch with me to see how I was, and how my husband was in this different situation. They offered to provide additional care if needed, and were very flexible. I would also comment that the carers are without exception compassionate and understanding of my husband's needs, and seem able to manage his often difficult behaviour with skill. Also, they come on time, and stay for the agreed time. I have no reservations in recommending this company,
Reply from Sam Wright, Managing Director at Right at Home (High Wycombe & District)Thank you so much for taking the time to share your experience and review us on Homecare.co.uk. We have come to feel that you are part of our Right at Home family and we will always be here to support you both through your husband's journey. You know you can reach out whenever you need us or if we need to make any adjustments to the care we provide.
from Lucinda H (Daughter of Client) published on 16 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From the initial assessment to 4 weeks in on of weekly care for my mother Right at Home found the best combination of being extremely professional, understanding and empathic towards both mine and my mother's needs. They listened to both mine and my mothers needs with great understanding.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)Thank you for choosing to trust our team. We always find that where we can work closely with both our clients as well as their family and actively listen to their concerns and wishes, it produces the best outcomes. You have been instrumental in achieving this and we are so delighted to be able to begin a journey with you and your mother that allows you both to have peace of mind and assurance, as well as feel well supported each time we visit. We look forward to developing a strong and growing relationship with both your mother as well as you.
from Grahame F (Son of Client) published on 13 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From start to finish Right at Home High Wycombe have been brilliant. We have had such good service from all concerned. The person who stands out most is Nichola who we first met on my dads induction. Pleasant, kind and very helpful. The whole care team did a fantastic job in keeping my dad comfortable
for the last few months of his life. He liked all he carers that came round. But he did have a soft spot for ( Nichola) I can't Thank the whole team enough for there hardwork and dedication in looking after my dad. On a side note and only for information. We originally had some other carers supplied by the council and you can tell the difference between the Private care system and the council care system, they are world's apart. Whole heartily recommend Right at Home High Wycombe.
Reply from Sam Wright, Managing Director at Right at Home (High Wycombe & District)Thank you for your kind words and review. It was a privilege to support your dad to stay safe and comfortable in his home. We pride ourselves on providing a personalised service to meet individual needs, and ensuring that every client receives the very best care.
from Emma F (Daughter of Client) published on 8 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Right at Home cared for my dad during the last six months of his life, and the care and compassion they showed was truly exceptional. From the very first day, they were professional, organised, experienced, caring and completely reliable.
My dad's wish was to remain at home, and they made this possible
with dignity and kindness. They also supported us as a family, taking so much pressure off us and allowing us to focus on spending precious quality time with him during his final months.
Every carer was amazing and treated my dad with genuine warmth and respect. Their experience and guidance were invaluable to us at such a difficult time. I would not hesitate to recommend Right at Home to anyone.
Reply from Sam Wright, Managing Director at Right at Home (High Wycombe & District)Thank you so much for taking the time to review us on Homecare.co.uk. We enjoyed getting to know your dad and he always brought a smile to our faces. He genuinely seemed to enjoy the company of all of the carers and cracking jokes or pulling their leg wherever he could! He remained positive throughout and to give him that precious family time with you all, was our ultimate shared goal.
from Antony Y (Son of Client) published on 8 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
RAH provided lunchtime care for my mother who is in her nineties. From the initial visit RAH took time to understand her care needs and were particularly attentive to her communication needs. The care givers were efficient, kind and cheerful and provided good company as well as attentive care. The office
staff were always helpful and responsive. Overall a good company to deal with and some lovely people who provided excellent care.
from Beverley R (Daughter of Client) published on 4 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I was getting desperate for help with care for my lovely mum. We were visited by Giles and his deputy Kelly. They were both so calming and informative I felt confident that their services were just what we needed. We organised overnight care at weekends to give me a break. Mum had regular carers Kelly
and Vanessa. They built a relationship very quickly with mum and she enjoyed having them stay with her. Her relationship with Kelly particularly made her feel safe and I felt safe and could relax knowing mum was in their care. The compassion and kind nature of mums two wonderful carers made me feel I was leaving her with someone who would care as I did. Giles was very understanding of how caring for a loved one is and even at short notice would best sort out help when extra was needed. I couldn't recommend them more and words cannot describe my appreciation for their help well enough. I thank you all at Right at Home for helping me through the last few months of my mums life.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)It was a real privilege to be able to support your mother with overnight care. Thankyou for giving us the opportunity to get to know her and to be able to support you as well by giving you some much needed time off. She was so wonderfully grateful to our carers and they so looked forward to seeing her. She was clearly so loved by her family and knowing this made it so much easier for our carers to support her with companionship as well as practical needs overnight, just making her comfortable and feeling safe in the last few weeks of her long life. We wish you all the very best in remembering her best days and happy moments in her life going forward.
from C J (Niece of Client) published on 16 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Right at Home has provided a reliable care service which has helped our elderly aunt to live alone in her own home. The support provided is tailored to her needs and is delivered in a competent, caring and respectful manner. Our aunt looks forward to the friendly visits from the carers. Our aunt
has no family living nearby and we are particularly impressed by the detailed log that is completed by the carer for each visit and to which we have online access straight after the visit. Thank you to all at Right at Home.
Review from Nieces of the Client.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)we have been so touched by your aunt and her wonderful nature, our carers have all remarked on what a really kind and generous hearted person she is. She has been a real pleasure to support, and we are so sad to be saying goodbye as she moves into the capable hands of her local care home, where I know that she will be warmly welcomed. Thanks for trusting Right at Home to care.
from S A (Daughter of Client) published on 6 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
RAH have been an excellent care company. Organised, flexible polite, well trained carers who are all delightful. The office staff are very good, able to assist with changes that may be needed and always understanding.
They are able to help with numerous tasks around the house as well as all the personal
care required.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)It has been a real delight supporting your dear mother; she has been an inspiration to all the carers and working with her and her family has enabled us to keep her comfortable and safe at home. Thank you for trusting Right at Home to care for your mother!
from Robert N (Client) published on 5 December 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
My wife and I have been impressed with the carer's empathy, flexibility and , with a couple of exceptions, ability to meet our complex and changing needs,
Management and the office are accessible and have been very helpful in meeting changes requested.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)It has been a privilege to support you since becoming a client with Right at Home. It is always a pleasure to work with clients who also treat our own carers with respect and dignity, which means they give their best to go above and beyond to satisfy our clients. Thanks for working collaboratively with us all, to help and support you at home.
from D G (Wife of Client) published on 31 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Cannot thank the carers who visited and supported us from Right at Home enough. From the outset it was clear that all the staff were committed to providing the right care, the very best of care for both myself and husband. Right at Home do provide wraparound care . They responded to our needs without
any fuss or bother. Nothing was too much trouble for them even a change of days. I know that they had our interests at heart and conscientiously supported us.
The induction was detailed and thorough and they provided a comprehensive profile of my husband's condition and care required.
Two members of staff attended a training session to enable them to further understand and respond to my husband's needs.
Sincere thanks to all staff for their professionalism, empathy and support.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)We have been so lucky to have supported both your husband and enabled you to have some respite. it is always such a pleasure to be working with really wonderful people, and this makes all the difference for our professional carers. Thankyou for giving us the opportunity to start you on your journey caring for your husband, and we wish you our very best wishes moving forward.
from Mike E (Client) published on 7 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Very short notice of increased carer cover requirement, after a long period of fairly limited requirement. This was provided almost seamlessly and to our entire satisfaction. This follows a long period of mainly limited, but again, very satisfactory all-around support. We would have no hesitation in
recommending Right at Home for caring needs.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)We have been so pleased to support you and as things change we are ready to change our levels of support. it has made it a lot easier by having very good communications with you both as well as with your wider family who are also very supportive. Our team of carers are really delighted to help.
from Stephen B (Son of Client) published on 30 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was very happy with the care and service provided. The carers were very friendly, courteous and helpful and assisted my mum with whatever she needed. I would certainly be happy to recommend them.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)We were so pleased to be able to meet your mother and help her along her way to recovery. She has been a really wonderful and positive lady that our carers are loving to see and support. Thank you for your very positive message.
from Eli A (Wife of Client) published on 26 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We've been using Right At Home for some time now and overall, our experience has been very positive. The carers are reliable, friendly, caring and professional, and they've treated our family member with patience and kindness. Communication with the office has been good, and any concerns or changes
we've needed to make have been dealt with promptly and respectfully. Both the office team and the carers have done their utmost to be supportive to both my husband and myself.
We're grateful for the help we receive and feel confident recommending them to others looking for solid, compassionate care.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)Thank you so much for giving our team such a boost. We are so delighted to be able to support H over the years. The team has commented on what an amazing supportive and caring wife you have also been to him, and it is this partnership working that is so uplifting for our wonderful carers to witness. We hope that we can continue to support H so that you can have some much needed respite care too. With best wishes from all the team.
from M B (Son of Client) published on 26 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We have received an outstanding service. Right from the very start, the Managing Director personally responded to my enquiry and it was a relief to speak with someone who truly understood not just what I was having to deal with but also how the rest of my family and in particular my parents were feeling
as we were taking on care for the very first time. He and the rest of his team went out of their way to understand our needs and help us to feel comfortable with our care arrangements. The carers who came could not have been more kind with my parents and tuned into their personalities practically immediately. We would highly highly recommend Right at Home to anyone.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)It has been a great pleasure to meet all the family and be able to advise on how to manage things at home for everyone concerned. Our carers were welcomed and this make a big difference. Thankyou so much for giving us the opportunity. With best wishes.
from Fiona-Mary H (Daughter of Client) published on 16 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We were so impressed by the service from Right at Home (Aylesbury Vale and Chiltern). The management team, especially the manager, were very good to deal with and all of the carers were friendly and supportive. Although my father was the one having the care (due to dementia and mobility issues following
a fall), the carers were a great support for my mother too as she felt quite isolated due to my father's dementia. The carers all recognised this and ensured they chatted to my mum. We were all so pleased with the service and would recommend Right at Home to anyone.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)we were delighted to be able to support your father at a time of transition, when he needed more support. We realise the impact that increased care needs are placed on partners, so it was especially good to hear that you mother also benefitted from our care visits. We wish your parents all the best as they settle into their new home.
from C H (Client) assisted by family/friend published on 5 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The carers have all been supportive and friendly and very capable.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)Thank you for taking time to give us a review. We have passed your comment on to the team of care givers that have attended your calls.
from J W (Client) published on 30 May 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Only joined Right at Home at the beginning of May 2025 following cessation of previous care provider. Experience generally good but various communication issues as to service times took a while is settle down. Service provision satisfactory and a nice group of care staff.
Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)We had the privilege of looking after this client, and were sad to see them leave to move out of the area. Thankyou for giving us the opportunity of supporting you over the last few weeks.
from Aran R (Daughter of Client) published on 22 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We were very happy with the service. RAH provided carers for mum for a short time as her mobility deteriorated and the requirement changed frequently. The carer was always very responsive and flexible, and mum found the carers to be generally very good.
from Carol M (Partner of Client) published on 1 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Carers treated my partner with kindness, patience and compassion. They were alert to changes in his condition and well being and taking appropriate action. Office staff were accessible and helpful. I felt he was in very safe hands.
Reply from Danny OReilly, General Manager at Right at Home (High Wycombe & District)Thank you very much for taking the time to leave these comments, we know his spirits were lifted by the visits from our team. It is also crucial to us that family members can relax somewhat knowing their loved one is in safe hands. It was a pleasure to support him at home for over a year.
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