Right at Home UK in Buckinghamshire | 2 Home Care Providers

Review of
Right at Home (Aylesbury Vale and Chiltern)
from Stephen B (Son of Client) published on 30 June 2025

Submitted via Website • Report

Overall Experience

My mum was very happy with the care and service provided. The carers were very friendly, courteous and helpful and assisted my mum with whatever she needed. I would certainly be happy to recommend them.

Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)

We were so pleased to be able to meet your mother and help her along her way to recovery. She has been a really wonderful and positive lady that our carers are loving to see and support. Thank you for your very positive message.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from Eli A (Wife of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience

We've been using Right At Home for some time now and overall, our experience has been very positive. The carers are reliable, friendly, caring and professional, and they've treated our family member with patience and kindness. Communication with the office has been good, and any concerns or changes

we've needed to make have been dealt with promptly and respectfully. Both the office team and the carers have done their utmost to be supportive to both my husband and myself.
We're grateful for the help we receive and feel confident recommending them to others looking for solid, compassionate care.

Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)

Thank you so much for giving our team such a boost. We are so delighted to be able to support H over the years. The team has commented on what an amazing supportive and caring wife you have also been to him, and it is this partnership working that is so uplifting for our wonderful carers to witness. We hope that we can continue to support H so that you can have some much needed respite care too. With best wishes from all the team.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from M B (Son of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience

We have received an outstanding service. Right from the very start, the Managing Director personally responded to my enquiry and it was a relief to speak with someone who truly understood not just what I was having to deal with but also how the rest of my family and in particular my parents were feeling

as we were taking on care for the very first time. He and the rest of his team went out of their way to understand our needs and help us to feel comfortable with our care arrangements. The carers who came could not have been more kind with my parents and tuned into their personalities practically immediately. We would highly highly recommend Right at Home to anyone.

Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)

It has been a great pleasure to meet all the family and be able to advise on how to manage things at home for everyone concerned. Our carers were welcomed and this make a big difference. Thankyou so much for giving us the opportunity. With best wishes.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from Fiona-Mary H (Daughter of Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience

We were so impressed by the service from Right at Home (Aylesbury Vale and Chiltern). The management team, especially the manager, were very good to deal with and all of the carers were friendly and supportive. Although my father was the one having the care (due to dementia and mobility issues following

a fall), the carers were a great support for my mother too as she felt quite isolated due to my father's dementia. The carers all recognised this and ensured they chatted to my mum. We were all so pleased with the service and would recommend Right at Home to anyone.

Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)

we were delighted to be able to support your father at a time of transition, when he needed more support. We realise the impact that increased care needs are placed on partners, so it was especially good to hear that you mother also benefitted from our care visits. We wish your parents all the best as they settle into their new home.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from C H (Client) assisted by family/friend published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

The carers have all been supportive and friendly and very capable.

Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)

Thank you for taking time to give us a review. We have passed your comment on to the team of care givers that have attended your calls.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from J W (Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

Only joined Right at Home at the beginning of May 2025 following cessation of previous care provider. Experience generally good but various communication issues as to service times took a while is settle down. Service provision satisfactory and a nice group of care staff.

Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)

We had the privilege of looking after this client, and were sad to see them leave to move out of the area. Thankyou for giving us the opportunity of supporting you over the last few weeks.

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Review of
Right at Home (High Wycombe & District)
from Aran R (Daughter of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience

We were very happy with the service. RAH provided carers for mum for a short time as her mobility deteriorated and the requirement changed frequently. The carer was always very responsive and flexible, and mum found the carers to be generally very good.

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Review of
Right at Home (High Wycombe & District)
from Carol M (Partner of Client) published on 1 April 2025

Submitted via Website • Report

Overall Experience

Carers treated my partner with kindness, patience and compassion. They were alert to changes in his condition and well being and taking appropriate action. Office staff were accessible and helpful. I felt he was in very safe hands.

Reply from Danny OReilly, General Manager at Right at Home (High Wycombe & District)

Thank you very much for taking the time to leave these comments, we know his spirits were lifted by the visits from our team. It is also crucial to us that family members can relax somewhat knowing their loved one is in safe hands. It was a pleasure to support him at home for over a year.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from J G (Client) published on 10 March 2025

Submitted via Website • Report

Overall Experience

All of the carers are delivering a first rate service. They think on their feet when needed and genuinely seem to have mums best interests at heart. Mum loves them and is very happy with them all.
I wouldn't hesitate to recommend Right at Home to others.

Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)

We are so delighted to be supporting your dear mother. She is a delight and always ready to help our carers to help her. We look forward to helping her get out to the community in the coming months ahead.

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Review of
Right at Home (High Wycombe & District)
from T F (Son of Client) published on 10 January 2025

Submitted via Website • Report

Overall Experience

Mum has been receiving care visits over the last 18 months and overall the service provided has been very good. Initially it was just once a day but our need to increase to twice a day as well as varying the times was readily accommodated.
Her Rota included regular carers which was reassuring that

it wasn't frequent new faces for mum to get familiar with. They were all very understanding of mum's needs and as well as dealing with the necessary household tasks they provided a degree of companionship/friendship as well.
Communication with carers and the office has been good and any concerns/changes were immediately notified.
Regular monitoring and updating of her care plan also took place.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from Fiona C (Daughter of Client) published on 3 December 2024

Submitted via Website • Report

Overall Experience

RAH has provided care for my 93-year-old mum for over 2 years. Initially, they set out to preserve her independence at home following a fall. Over time, her physical and mental health began to deteriorate and RAH was able to adapt the care provided to meet her personal needs. The service was innovative

and flexible whilst remaining sensitive and personal. RAH provided consistency and frequently the same couple of individual carers would visit Mum at home on a regular basis. The result was that both Mum and the family could develop a trusting and understanding relationship. RAH was always approachable and responsive as needs changed or if the situation required it. For example, Mum became upset about the approach an individual carer had taken with her and RAH involved the family in a review which improved practice. RAH instigated regular and comprehensive care reviews which all parties found very helpful. Mum made good connections with her caregivers and we are pleased we chose RAH.

Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)

We have been so delighted to look after your mother since we began in 2022. She has become a firm favourite of all of those that cared for her. Of particular note was how engaged and supportive her immediate family was for her, and working together with you all has meant that we have been able to offer more responsive and personal care. I was so delighted to be able to meet all four of her (adult) children you have all been very sympathetic. Thank you all for your support of our carers too. We are so pleased that the transition to care home has been a good experience and look forward to paying a visit to her in the coming weeks.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from Rosemary B (Wife of Client) published on 9 September 2024

Submitted via Website • Report

Overall Experience

We were a little apprehensive at first as my husband is quite a private person and doesn't like his privacy invaded. He also wasn't quite sure about not having the same person every day but soon got used to the idea. All the ladies who have been have been kind and considerate of his needs also an anaesthetic

at his age is quite a shock to the system especially if you haven't experienced one before. I would thoroughly recommend Right at Home to anybody I know needing care at any time.

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Review of
Right at Home (High Wycombe & District)
from Keith O (Son of Client) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience

Very happy with the service. All carers and office staff communicate with family over any concerns. Professional, friendly staff who always arrive at given times and we are always informed if carers are running late. Overall a very satisfied customer with the service Right At Home delivers. Would recommend

it to family and friends.

Reply from Danny O'Reilly, General Manager at Right at Home (High Wycombe & District)

Dear Keith, it was a delight to support your mother for nearly a year. One of her regular carers referred to your mum as her “ ray of sunshine”. We are so pleased to have been able to make a difference. Thank you for your words.

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Review of
Right at Home (High Wycombe & District)
from Tim B (Client) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

I have been using RAH for about 2 years. I couldn't in the early days have managed without them, three times a day. Now reduced to two a day.
Pity they are so horrendously expensive. A shame I see so many different faces.

Reply from Danny O'Reilly, General Manager at Right at Home (High Wycombe & District)

Dear Tim, we are delighted the service you receive is worthy of a 5-star review. Thank you. We are a premium care provider, and whilst we are not the cheapest nor the most expensive provider almost every client review we have received has graded Value for Money as either 5/5 or 4/5. Consistency and continuity in Caregivers is paramount to us because it is important to our clients, however none of our team works 7 days a week or at 7am and 9pm on the same day, they are also occasionally unwell or on holiday so inevitably you will see more than one face. Most importantly though it is brilliant news that your improved strength has facilitated a reduction in the support you required from our team. Thank you for taking the time to leave your review.

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Review of
Right at Home (High Wycombe & District)
from Gail R (Daughter of Client) published on 13 August 2024

Submitted via Website • Report

Overall Experience

The care provided for my mother by Right at Home over the years has been exemplary at all times. The management stepped up immediately if we had additional or varying needs and was always flexible and always prompt with guidance and advice, and putting what was needed in place. Most importantly Right

at Home was able to ensure regular carers who were professional and empathetic and who became friends, not just care providers.

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Review of
Right at Home (High Wycombe & District)
from Lynne R (Daughter of Client) published on 13 August 2024

Submitted via Website • Report

Overall Experience

Right at Home has provided daily care for my mother for the past 5 years.
Mum forged friendships with a number of the carers and the management did an amazing job of maintaining continuity wherever possible. All the staff were very patient and caring and also always punctual.
Most importantly, the

team made it possible for Mum to continue living independently, which meant the world to her!
Not living close by, Right at Home gave me peace of mind that Mum was well looked after.

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Review of
Right at Home (High Wycombe & District)
from Sally M (Daughter of Client) published on 13 August 2024

Submitted via Website • Report

Overall Experience

The care that Right at Home has provided for Mum over the last few years has been exceptional. They are a such professional team, extremely reliable, providing regular reviews and always on hand if you need to contact them. I cannot speak highly enough of the carers that Mum has had, not only the care

she has received but also the support, friendship and companionship that comes with it. I can't thank you enough.

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Review of
Right at Home (High Wycombe & District)
from Jennifer W (Wife of Client) published on 7 August 2024

Submitted via Website • Report

Overall Experience

For 3 years until his death in February we used Right at Home's services to give personal care to my bedbound husband. The care given to him was exemplary. Carers made him feel at ease, were always friendly and treated him with respect and dignity. From the moment they started providing care, all involved

exhibited the utmost professionalism and kindness. They took the time to understand his specific needs, and it was clear that they genuinely cared about his well-being. They came to feel like friends. Another outstanding area was the reliability. Never having to worry about whether carers would turn up. The office would phone to advise of any delays or changes. This peace of mind was invaluable. I would certainly recommend their excellent services.

Reply from Sam Wright, Managing Director at Right at Home (High Wycombe & District)

Thank you for such a lovely review Jenny. It truly was a privilege to work alongside you to best meet the care needs of your husband. We feel that we have lost a member of our Right at Home family now that we no longer get to work with you. We wish you all the very best Jenny and do stay in touch with us.

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Review of
Right at Home (High Wycombe & District)
from Gillian Y (Daughter of Client) published on 7 August 2024

Submitted via Website • Report

Overall Experience

I contacted Right at Home after finding them in the care services directory and subsequent research. From initial assessment all the way through my mam's short period of care to the last contact with this wonderful group of people I found the whole service exemplary. All the staff treated Mam with dignity

and respect and even took the time to research her music preferences to sing with her as well as find out about her working life to enable two-way discussions, nothing was too much trouble. The care manager was very kind and accommodating; visits were adjusted, care needs were reassessed as Mam's health deteriorated and the whole service provided was professional throughout. Sadly my mam passed away after a few short weeks but it brings me comfort to know that she was looked after so well by such an amazing team of individuals. I have no hesitation in recommending 'Right at Home' to anyone looking for care for a loved one.

Reply from Sam Wright, Managing Director at Right at Home (High Wycombe & District)

Thank you for your kind words Gillian and for taking the time to submit a review of our services. Whilst we only got the opportunity to provide short-term support for your mam, we are honoured to hear that it made such a difference to Mam and such a comfort to you too. We will share your lovely feedback with the team. Thank you.

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Review of
Right at Home (Aylesbury Vale and Chiltern)
from M E (Daughter of Client) published on 7 August 2024

Submitted via Website • Report

Overall Experience

We have used the services of Right at Home from January to July 2024. A carer has come twice a week to give my mother personal care. My mother suffers from Alzheimer's and we were concerned that she would be resistant to this help. However, the manager and carers consistently provided my mum with kindness

and compassion. She enjoyed the carer's visits and the chats that they had. They were sensitive to her ups and downs and she felt safe with them. It was also nice for my husband and I to have some respite and the carers were always compassionate towards us too.

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Home Care Providers Owned by Right at Home UK in Buckinghamshire

Right at Home UK Locations in Buckinghamshire (2)

Right at Home UK Reviews in Buckinghamshire (83)

Right at Home (Aylesbury Vale and Chiltern)

Right at Home (Aylesbury Vale and Chiltern)

Right at Home (Aylesbury Vale and Chiltern)

Right at Home (Aylesbury Vale and Chiltern)

Right at Home (Aylesbury Vale and Chiltern)

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Right at Home (High Wycombe & District)

Right at Home (High Wycombe & District)

Right at Home (Aylesbury Vale and Chiltern)

Right at Home (High Wycombe & District)

Right at Home (Aylesbury Vale and Chiltern)

Right at Home (Aylesbury Vale and Chiltern)

Right at Home (High Wycombe & District)

Right at Home (High Wycombe & District)

Right at Home (High Wycombe & District)

Right at Home (High Wycombe & District)

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