Right at Home UK in Berkshire | 2 Home Care Providers

Review of
Right at Home (Henley, Maidenhead & Windsor)
from J B (Client) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience

I have had a really great experience with Right at Home from the first contact and assessment. I was very reassured and relieved that there would be tailored support on leaving the hospital. Once home, the care and support was just what I needed, and the people with me were lovely, listening to what

I needed and helping wherever needed. I can't fault the service I have received. I would highly recommend Right at Home and would use them again.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

Thank you so much for sharing your experience. We're delighted to hear you felt reassured from your first contact with us and that our tailored support after leaving hospital met your needs. It's wonderful to know our CareGivers made you feel listened to and supported. Your recommendation means a great deal to us, and we'll make sure to pass your kind words on to the team. Should you ever need our support again, we would be honoured to help.

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Review of
Right at Home (Reading & Wokingham District)
from J S (Son of Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience

A very professional team from the support distaff and management , they have been looking after my mother and very impressed with all of the support care and kindness given , I would recommend this team .

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much for taking the time to leave your feedback here. I am pleased that you are finding the service to be as you expected, and grateful that I have the chance to let your mum's team know you have been so kind in your review. I know they very much enjoy their visits with your mum, and will feel very proud to see your comments here.

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Review of
Right at Home (Reading & Wokingham District)
from M W (Son of Client) published on 14 May 2025

Submitted via Website • Report

Overall Experience

We have been using the care assistants from Right at Home for a few years now to help with my mother who has mild dementia. They visit several times a week to prepare meals for her, help keep the house tidy, assist in administering medications & provide friendship. They sometimes even taking her out

for trips to local coffee shops.
We find them to be thoroughly reliable & professional, it is such a relief for us to know we can trust them with mum & she tells us she enjoys having them visit. They are good to deal with, being easily contactable & try their best to adapt to our requirements regarding days & timings for care.
I thoroughly recommend them to anyone thinking of getting in care for a friend or relative.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much for taking the time out to write this review with your feedback about the ladies that support your mum. Your comments are lovely to read and the team will take heart from reading them. It's a pleasure doing our bit to help support your wonderful mum, and the ladies all enjoy their visits with her and seeing your mum enjoying her trips out.

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Review of
Right at Home (Reading & Wokingham District)
from Andrew F (Son of Client) published on 13 May 2025

Submitted via Website • Report

Overall Experience

Excellent! RaH have been supporting my mother for 6 years now, and have cheerfully handled her changing needs in that time. In the early days they provided companionship and mental stimulation as well as regular meals and household management. The emphasis now is more on support with the tasks of daily

living, but the carers still find time to help with jigsaws, play games and read aloud.
We get regular reports of what is going on via the app, and if any maintenance issues crop up there is always an email or phone call to discuss what to do. Turnover in the care team is slow, so the whole family gets to know them and new people are always introduced by one of the existing team so that continuity is maintained.
This is how care should be done.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much for doing a review for us, and for being so generous in your feedback. We feel very fortunate that you and the family chose us to support your amazing mum back in early 2019; and those members of the team who support her are all tremendously fond of her. As always, I'll be sure to let them know that you have sent in a review, and I know they will be very proud when then read your feedback.

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from D F (Client) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience

I have two ladies over the last few days and am very delighted with the work and attention at all times. Top notch to add to that.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

It's wonderful to know our caregivers have provided such top-notch service. Thank you for sharing your positive experience with us!

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from M D (Client) assisted by family/friend published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

A most conscientious and courteous lady. Always willing and most helpful and with good sense of humour.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

That's wonderful to hear! We're very proud of our team and especially your regular CareGiver's dedication to providing excellent care with a smile.

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from Tim O (Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Excellent carer. Very good and thoughtful always glad to see the carer.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

Thank you for your wonderful review! We're so pleased to hear you have an excellent, thoughtful carer and always look forward to their visits. We truly appreciate your feedback!

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from A L (Husband of Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

All the carers are very kind to my wife. They treat her with respect and she indicates her approval.
The carers always arrive on time. They are always cheerful and uplifting.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

We are so pleased to hear that our carers are providing such excellent and compassionate care to your wife. It's wonderful to know she feels respected and that their cheerfulness and punctuality are making a positive difference. Thank you for taking the time to share your positive experience!

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from N S (Husband of Client) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

Carers are just that...caring. Our main carer knows out routine and works well within those parameters. My wife is kept safe and I feel confident that I am able to leave the house without worries of what I might find on my return.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

Thank you so much for your kind words! We're delighted to hear that our carer provides such excellent, caring support and that you feel confident and secure. It's wonderful to know that our team's dedication to understanding and working within your routine is making a positive difference. We truly appreciate your feedback.

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from S M (Daughter of Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been cared for by Right at Home for 3 years and I definitely think they are an amazing company!
Mum has been very well looked after and throughout the whole journey Right at Home always put her needs first.
Since using Right at Home my mothers life is so much better and it is a comfort

to me that she is in a good hands with people I can trust and lean on.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

Thank you so much for your kind words and thoughtful review! We are so grateful to have been able to care for your mum over the past three years. It's truly rewarding to hear that she has been well looked after, and that our team has been able to provide the support and comfort you both deserve. At Right at Home, we always strive to put the needs of our clients first, and it's heartening to know we've made a positive impact on your mum's life. Thank you for trusting us with her care-we're always here for you!

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from S M (Client) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I enjoy being part of Right at Home community and able my day activities, feels good have to independence, I recommend to anyone who needs of once Right at Home. I am able to make friends regular support team.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

Thank you so much for your kind words! We're delighted to hear that you enjoy being part of the Right at Home Maidenhead community and that you value your independence and the support from our team. It's wonderful to know you've been able to make friends and enjoy your daily activities. We really appreciate your recommendation!

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from E C (Husband of Client) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

The whole team was very efficient and compassionate. Very highly recommend. Fortunate to find Right at Home.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

Thank you for taking the time to share your positive experience. We're so pleased to hear that our team's efficiency and compassion shone through. It's truly rewarding to know you felt fortunate to find Right at Home Maidenhead.

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from T H (Husband of Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience

Thank you so much Right at Home. You have helped me out of tight spots time and time again. Your staff have been so patient and professional with my wife.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

We're absolutely thrilled to receive such a wonderful review. Thank you so much for your kind words. It means the world to us to know that we've been able to support you and your wife. We're truly committed to providing compassionate and professional care and we're so glad that our team's patience and dedication have made a positive difference. We appreciate your trust in Right at Home Maidenhead and we'll continue to strive to provide the best possible care.

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Review of
Right at Home (Reading & Wokingham District)
from Oliver S (Son of Client) published on 11 November 2024

Submitted via Website • Report

Overall Experience

We have been using the services of the manager and the team from Right at Home since January this year for assistance in looking after my elderly father and cannot fault the ongoing service provided. They have been more than accommodating to us as my Father's needs change and have his best interests

at heart. They offer a professional approach making us feel as a family he is in safe hands. I feel that we have the much-needed assistance in place and great support available to us whenever we need it.
My father enjoys their visits every day, and the regular company has meant so much to him as he deals with his medical condition giving him the mental uplift he so often needs.
To conclude I would not hesitate to recommend their services and have no negatives to the service they provide, they have exceeded our expectations.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much for your generous comments. It is a pleasure supporting your dad. All the team that know him look forward to seeing him and it's great to know that we are also giving you and the family peace of mind too, by being here to help you all to help and support your father. I'll be sure to let his CareGivers know that you have taken the time to give your feedback, as I know they will feel very proud to read your review.

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from M H (Wife of Client) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience

We have had morning care for 2 weeks so far and the service provided has been excellent. The carers are all lovely people and I cannot fault the care we have had so far.

Reply from Sam Iqbal, Assistant Care Manager at Right at Home (Henley, Maidenhead & Windsor)

Thank you for your kind review, we are very grateful that you have been happy with the level of care that we have provided! Here at Right at Home, we are very proud of our exceptional CareGivers.

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from D L (Client) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience

During my recovery from hip surgery, I found Right at Home an excellent service to help me back to health. All the carers especially one in particular were courteous, sensitive, caring and useful. My early morning call was an unexpected pleasure. If I need care again, I shall use Right at Home again.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

We're so pleased to hear that Right at Home played a positive role in your recovery from hip surgery. Our goal is to provide compassionate and supportive care, and it's wonderful to know that our team exceeded your expectations. Thank you for your kind words about our carers. We'll be sure to share your feedback with them. We hope you continue to enjoy a full recovery.

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from S P (Wife of Client) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience

The main carer has been very kind, supporting and understanding my husband's needs. I would have no hesitation in recommending Right at Home.

Reply from Scott MacRae, MD at Right at Home (Henley, Maidenhead & Windsor)

Thank you for your kind words and positive review. We're delighted to hear that our carer has been so supportive of your husband. It's our mission to provide exceptional care, and your feedback is invaluable to us. We'll be sure to share your review with the team. Thank you again for choosing Right at Home.

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Review of
Right at Home (Reading & Wokingham District)
from Susan F (Power of Attorney of Client) published on 23 August 2024

Submitted via Website • Report

Overall Experience

Acting in the capacity of Attorney for an elderly lady with dementia and mobility issues, I have used the services of Right at Home since May 2018.
Without them, we would not be able to provide the care required to keep the lady in her own home. They have repeatedly gone above and beyond normal duties,

they have liaised with doctors and other live-in care givers, they have kept me informed of any potential problems and always helped to provide the answers to those problems. You can without doubt put your trust in Right at Home.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Many thanks, Susan for your kind comments about the team and the support we have been providing for the last 6 years, keeping your lovely lady safe and content at home. It is a pleasure working with her, and we also really appreciate the open dialogue with you in your role, working as a team to provide and adjust the care in line with her needs.
I'll be sure to let the ladies that visit know that you have taken the time to leave us this review - they will be very proud I'm sure.

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Review of
Right at Home (Reading & Wokingham District)
from Kate F (Daughter of Client) published on 20 August 2024

Submitted via Website • Report

Overall Experience

Absolutely outstanding. Mum has now been under the care of Right at Home for about five years and I continue to be impressed by their attention to detail and vigilance with Mum, who has severe Alzheimers. The team are cheerful, sympathetic, thoughtful and utterly reliable. They clearly enjoy their visits

to Mum and find ways to entertain her appropriately. The team that visits Mum is small and consistent, which helps Mum get to know and trust them. They routinely go way beyond what I would have expected and help in any way they can in what can be challenging situations. Recently they have been working closely with Mum's doctors and are really good at keeping on top of her complex medications. It has given me peace of mind to know that they will always alert me immediately if there are any problems with Mum's health.
I honestly cannot recommend them highly enough for what they do.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you Kate for such wonderful kind words about the team that supports your lovely mum. Each of the ladies who have been part of your mum's team over the years have grown very fond of her, and have worked hard to provide a consistent approach to her care and support as her condition has progressed. We are really proud that you chose us to help you look after her, to help her to remain safe and content at home with all the lovely memories that she and your family have built there over the years. To receive this feedback spanning those 5 years that we have known you all is truly heartwarming, and I know I speak for all the team when I say how proud we are that we have been the ones to support her for all that time.

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Review of
Right at Home (Henley, Maidenhead & Windsor)
from Rita A (Client) published on 6 August 2024

Submitted via Postal Card • Report

Overall Experience

This is the second time I have had carers from Right at Home. I have found the staff to be very caring and thoughtful. I would not hesitate to recommend them.

Reply from Scott MacRae, M D at Right at Home (Henley, Maidenhead & Windsor)

Many thanks for your kind review it is always lovely to reable our client so they no longer need our services, but it's also great to see them happy enough to come back again.

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Home Care Providers Owned by Right at Home UK in Berkshire

Right at Home UK Locations in Berkshire (2)

Right at Home UK Reviews in Berkshire (138)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Reading & Wokingham District)

Right at Home (Reading & Wokingham District)

Right at Home (Reading & Wokingham District)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Reading & Wokingham District)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

Right at Home (Henley, Maidenhead & Windsor)

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