Home Care Providers Owned by Right at Home UK in Berkshire

Right at Home UK logo
Award winner
Group Review Score

Only the locations & reviews in Berkshire for Right at Home UK are being shown.

Right at Home UK Locations in Berkshire (2)

Loading...
2 Home Care Providers owned by Right at Home UK in Berkshire
Right at Home (Reading & Wokingham District)
Twyford Business Units, Station Road, Twyford, Reading RG10 9TU
"I have dealt with lots of care agencies during my career and when caring for my own mum. I have been and continue to be extremely impressed..."Read all 53 reviews

Rated "Outstanding" for Caring by the CQC (July 2023), this award-winning service has a tremendous reputation for the quality of it's care services, and as an employer. For 8 consecutive years, in annual... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Right at Home Maidenhead, Marlow & Henley
Bridgeview House, Ray Mead Road, Maidenhead SL6 8NJ
"We initially contacted RAH for professional advice and care for our Mum who is still living independently. Mum and I met her companion in..."Read all 97 reviews
Visiting Care from £34.50 / hour|Live-in Care from £1,500 / week

Right at Home provides versatile care packages, built to specific caregiving needs and preferences, helping families with vulnerable members who need assistance around the home, as well as for post-hospital... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Right at Home UK Reviews in Berkshire (150)

9.8

Right at Home UK has a Group Review Score of 9.8 (9.79) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Right at Home UK
Loading...
Showing 150 reviews matching selected criteria
Review of Right at Home (Reading & Wokingham District) from Anne F (Wife of Client) published on 29 May 2026 Submitted via Website
Overall Experience

My husband is disabled and I am suffering from arthritis and cannot do everything he needs. I also go away for a break and leave him alone. The service we get is exemplary. They turn up on time do an excellent job and go beyond what's needed. We are both very happy.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you Anne for your kind comments, and for finding the time to share them here. We very much enjoy supporting your husband, and also know that as well as being with him while you have a break, we give you peace of mind whenever you are travelling. It's great to know that we have been able to make a positive difference for you both.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from J S (Daughter-in-law of Client) published on 29 May 2026 Submitted via Website
Overall Experience

I have dealt with lots of care agencies during my career and when caring for my own mum. I have been and continue to be extremely impressed by the services that Right at Home provide. Time keeping is excellent, everyone I have met treats my partners mum with such care compassion and dignity. It is a marvel to watch them work with mum to encourage her to do tasks that we sometimes struggle with. They support us and educate us on how to encourage mum to mobilise, eat, keep us informed of any changes in medication or concerns. I have never come across another agency that goes above and beyond to enable us to support mum at home. They are truly remarkable people who work quietly and politely in the background on family gatherings and Christmas. The team are very trustworthy, with a good work ethic demonstrating commitment and flexibility every day of the year. Thanks to everyone at Right at Home Reading and Wokingham.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much J for such a lovely informative review of the service we provide for your mum-in-law. It is a pleasure to look after her, and I am sure that her team will be so proud to read your comments and observations, as am I.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from David S (Client / Service User) published on 28 May 2026 Submitted via Website
Overall Experience
This is an excellent service. They are extremely helpful and accommodating. They turn up on time, do a great job, and go beyond what is required.

I would recommend them to anyone needing this type of help.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Hello David, Thank you so much for finding your way to this page and leaving such a kind review. It is great to have your valuable feedback, and the whole team here will take great heart from reading your comments. We are very proud that you chose us to give you some extra support with things at home, and I am very happy that you feel so positive about how it has worked out for you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Tim F (Son of Client) published on 28 May 2026 Submitted via Website
Overall Experience

Right at Home (Reading and Wokingham District) have been caring for our Mum for years and from the beginning have been a godsend for the family. Each one of the care staff I have met over the years has been bright, cheerful, friendly, extremely caring, observant and competent, uncomplaining, punctual and good natured. The management team have always been responsive, helpful and engaging and have often gone 'above and beyond' to provide a level of assistance that has both delighted and amazed us in our hour of greatest need. Quite frankly the whole package delivered by Right at Home is second to none in my opinion and I am so thankful that they were able to take on our Mum's care - she is in very good hands - hands that we know care deeply about her wellbeing and which deliver excellence each and every day.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

What lovely generous feedback about the team Tim, which I know they will all find very heart-warming. Thank you for taking the time to post your thoughts here. Your mum is an incredible lady, and all of us that have spend any time with her over the years have felt very privileged to be part of the team (together with you and your family) that supports her.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Chris A (Son of Client) published on 26 May 2026 Submitted via Website
Overall Experience

Right at home have been helping to look after my mum for a few years now, particularly when her live-in carer has her days off.

The staff are really friendly and help my mum with a really wide variety of tasks. The management are courteous, responsive and a real pleasure to deal with. Would definitely recommend.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you Chris for taking the time out to pass on your thoughts about the support we provide for your lovely mum. As you know, her small team of carers are really fond of her, and it's great to hear your positive feedback. Thanks again for choosing us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Sarah R (Daughter of Client) published on 26 May 2026 Submitted via Website
Overall Experience
I am so pleased with the Right at home carers. They took a lot of trouble to introduce the carers to my dad, which made him feel comfortable. My dad isn't the easiest person to talk to . He is quiet and not comfortable with strangers, but he is relaxed and happy with the two lovely carers who alternate weekends with him.
I was worried that he wouldn't allow someone else to help him with his personal care, but yet again he is absolutely fine with them.

This has taken a load off my shoulders and my mind.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

HI Sarah, and thank you so much for logging on here and leaving your review. We do take time to listen and get to know our clients, and understand that some people take a little time to get used to the idea of having some extra help with things, so I am pleased that the ladies we matched up with your dad have earned his trust and that he (and you) are pleased too.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home Maidenhead, Marlow & Henley from Helen S (Daughter of Client) published on 17 April 2026 Submitted via Postal Card
Overall Experience

We initially contacted RAH for professional advice and care for our Mum who is still living independently. Mum and I met her companion in her home with Georgia. I could tell immediately how caring and warm she was and most importantly, Mum seemed to bond with her straightaway. This was such a relief for me, as we were going away and I was riddled with guilt and worry about leaving Mum. Mum's companion visited a couple of times before our holiday, which enabled me to relax a little and Mum to get to know her more, and I could gently ask Mum if she was happy. Whilst away, Mum and her companion phoned me twice a week via a messaging app, which was amazing. I thought this was so kind and thoughtful and it reassured me so much. Mum's carer is a true professional who obviously is gifted in caring for people. She is so aware of Mum's situation and makes her feel safe and happy. Occasionally Mum wears the same jumper etc., which her carer notices. In a lovely manner together they choose a different outfit. She brushes her hair, massages her hands, and makes sure she looks lovely. She makes Mum feel special. She also prepares her lunch and they sit together with a cup of tea... the perfect friend! Mum's companion also works so hard in cleaning her bathrooms, kitchen, hoovering etc. She fills her bird feeders and takes her shopping for a few items. She will accompany Mum to the senior group if Mum doesn't have her keep fit class. Mum's carer is so professional and genuinely kind. I feel we are blessed to have her looking after our mum. Mum has completely bonded with her and looks forward to her visits. Mum has a new friend now... which is the very best compliment. Thank you for sharing her with us, as we are so lucky to have her in our lives.

Reply from Scott MacRae, MD at Right at Home Maidenhead, Marlow & Henley
Dear Helen,
Thank you so much for taking the time to share such a beautiful and detailed account of your experience with us. Reading your words truly brought a smile to all our faces.

We understand that the transition to accepting care-especially when a loved one is still living independently-can...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home Maidenhead, Marlow & Henley from D T (Client / Service User) published on 26 March 2026 Submitted via Postal Card
Overall Experience

The carers are professional and very attentive and cheer me up every day. They deal with all the little jobs I need as they arrive.

Reply from Scott MacRae, MD at Right at Home Maidenhead, Marlow & Henley

Thank you so much for your kind words! We are absolutely thrilled to hear that our team is able to bring a smile to your face every day. At Right at Home, we believe that 'quality care' is just as much about the little things and a cheerful chat as it is about the professional support. We'll be sure to share your lovely feedback with your caregivers-it will truly make their day!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Right at Home (Reading & Wokingham District) from Justin S (Son of Client) published on 20 March 2026 Submitted via Website
Overall Experience
I can highly recommend the right at home team. They are all very professional and friendly. My Father is extremely well looked after with just the right amount of respect, patience and care. The team are all very trustworthy and reliable, with great attention to detail, especially when it comes to medication.
My brother and I feel very confident in the team's ability to spot and report any issues with our Dad.

All of this adds up to our Dad being able to continue living in his home of more than 50 years with as much comfort and dignity as possible.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)
Hi Justin
Thank you so much for your review here, and for the wonderful feedback about our team of carers who visit your dad regularly.

Really appreciate you taking the time to do it, as I know how busy you are. All the team members who support your dad enjoy visiting him, and his sharp sense...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Pip S (Daughter-in-law of Client) published on 10 March 2026 Submitted via Website
Overall Experience
My mother-in-law has dementia, and while independent, was struggling with low self-esteem and loneliness, when we asked Right at Home for help. Initially, it was a once-a-week, 2-hour visit for companionship, but as time moved on and her dementia increased, her needs changed, and so her careplan needed to be adjusted. It was handled seamlessly and with ease; nothing was too much trouble.

For me, the key advantage of having a small company involved is that you get a consistent service, which is totally tailored to the needs of your loved one (and at times yourself). Kevin, Leisa and the team have always gone above and beyond; to meet my expectations whilst listening to and maintaining my mother-in-law's dignity, and therefore they have managed to bring joy and happiness into her daily life. We were just so lucky to find them.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)
Hello Pip.

Thanks so much for taking some time out of your day to leave a review for the team here - and what a lovely one too. Your mum-in-law's small team of carers are very fond of her and enjoyed her company greatly. We are very thankful that you chose us to support her and the wider...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Heather W (Daughter of Client) published on 13 January 2026 Submitted via Website
Overall Experience

The team are truly amazing, consistently providing the highest standard of care and going above and beyond on a regular basis. They care for my parents with professionalism, compassion and understanding. As family members we are also cared for and given invaluable advice and support. Thank you Team Twyford, we couldn't manage without you

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Hi Heather, Thank you so much for logging on to leave your feedback here. Reading such kind words about the team of ladies that support your mum, dad and all the family is heart warming and I'm certain will fill them with pride. As you know, we work closely to provide a highly personalised...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Mike O (Son of Client) published on 7 January 2026 Submitted via Website
Overall Experience

We have been using Right at Home for the last few years for my mum who is suffering with dementia. I have to say that the whole team have been fantastic and I really don't know how we would cope without them. They look after my mum so well and are always ready to go the extra mile to help out. Leisa and Kevin are always on hand to give expert advice and the ladies who visit mum are without exception total stars. I can thoroughly recommend the team to anyone who is looking for a first class service.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Hello Mike, Thank you so much for your kind review about the support we've been providing your mum - a wonderful character who is very popular with all the team here. Your comments will be heart-warming for your mum's carers to read, as it is for me to know that you remain so happy with us all. For our part, we are all very appreciative that you chose us to help look after your mum!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from J O (Daughter of Client) published on 5 January 2026 Submitted via Website
Overall Experience

I can not praise the reading and Wokingham district team enough. My mother has daily visits from various members of the team and has done for the last year. She really enjoys their company and looks forward to seeing them daily. The team have been a huge help since my father died in supporting my mother with companionship and work around the house. I couldn't recommend them enough.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)
Thank you J, for taking the time to post your feedback here. Especially as it was a busy time for you, it is much appreciated.

Your mum is a lovely person, and I know that her small team of ladies all look forward to their visits too. We're really thankful that you chose us to help your mum...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Sean O (Son of Client) published on 2 January 2026 Submitted via Website
Overall Experience
We've been using Right at Home for about 5 years and the quality of service has been exceptional throughout.
The carers that visit do a fantastic job looking after Mum which is not always easy, but they are 100% professional and carry out their tasks with incredible good humour.
We have visits three times a day, but nothing is too much trouble, and in the event of Mum having a fall or similar, extra resources are brought in instantly no matter what time of day so that Mum can be looked after and not left in the hands of paramedics etc, which would be confusing for her.
I never thought anyone would show as much care and dedication as RAH do. I live abroad so it is a great comfort that whatever happens Mum has someone there that I can fully trust
I also have to mention how clean and tidy the House is, which did worry me that, it would start to be neglected, but they are doing a fantastic job keeping it in good condition.

Top Notch!

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Many thanks Sean, for your review of our service and the team of carers that support your mum. Your mum is a wonderful character and over the years we have got to know her really well and enjoy her amazing sense of humour. All of our team are very fond of her and are dedicated to keeping her...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Adrian L (Son of Client) published on 30 December 2025 Submitted via Website
Overall Experience

The RaH Team are really quite exceptional! They have been providing regular care visits to my (increasingly frail) 95 year-old Dad - and also to my Mum, who has Dementia - for several years now (up to three times daily), and the reliability, adaptability, empathy and kindness of both the Carers themselves, and the Management Team, are pretty much faultless.

Would recommend without hesitation to anyone looking for high-quality Home Care for their nearest and dearest.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Hi Adrian. Thanks for such a lovely review - your feedback is great to hear, and will be a super boost for the team that visits your dad and mum. As you know, we work hard to make sure we hire and then train and fully support a wonderful team of carers, and getting validation like this is...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Anne Y (Daughter of Client) published on 22 December 2025 Submitted via Website
Overall Experience
RAH have been looking after my mother one a week for a few hours. I can strongly recommend this care team are amazing.
From the initial telephone inquiry to the assessment visit and at every point of contact they have been professional and friendly. The staff work so well together and always put their clients first. The type of questions asked about what my mother needed showed exactly how good they are at understanding and communicating with clients and their families.

My mother has been using them for several months now and we are very happy with the care she is receiving.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much Anne for taking the time to logon and share your feedback here, and for your kind comments about the support we provide for you and your mum. Her carer very much enjoys your mum's company, and I am pleased that as a team we are able to provide peace of mind for your family that your mum is in safe hands while you can focus on other things. Thanks again for choosing us!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home Maidenhead, Marlow & Henley from J B (Client / Service User) published on 24 July 2025 Submitted via Postal Card
Overall Experience

I have had a really great experience with Right at Home from the first contact and assessment. I was very reassured and relieved that there would be tailored support on leaving the hospital. Once home, the care and support was just what I needed, and the people with me were lovely, listening to what I needed and helping wherever needed. I can't fault the service I have received. I would highly recommend Right at Home and would use them again.

Reply from Scott MacRae, MD at Right at Home Maidenhead, Marlow & Henley

Thank you so much for sharing your experience. We're delighted to hear you felt reassured from your first contact with us and that our tailored support after leaving hospital met your needs. It's wonderful to know our CareGivers made you feel listened to and supported. Your recommendation means a...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from J S (Son of Client) published on 11 June 2025 Submitted via Website
Overall Experience

A very professional team from the support distaff and management , they have been looking after my mother and very impressed with all of the support care and kindness given , I would recommend this team .

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much for taking the time to leave your feedback here. I am pleased that you are finding the service to be as you expected, and grateful that I have the chance to let your mum's team know you have been so kind in your review. I know they very much enjoy their visits with your mum, and will feel very proud to see your comments here.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from M W (Son of Client) published on 14 May 2025 Submitted via Website
Overall Experience
We have been using the care assistants from Right at Home for a few years now to help with my mother who has mild dementia. They visit several times a week to prepare meals for her, help keep the house tidy, assist in administering medications & provide friendship. They sometimes even taking her out for trips to local coffee shops.
We find them to be thoroughly reliable & professional, it is such a relief for us to know we can trust them with mum & she tells us she enjoys having them visit. They are good to deal with, being easily contactable & try their best to adapt to our requirements regarding days & timings for care.

I thoroughly recommend them to anyone thinking of getting in care for a friend or relative.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much for taking the time out to write this review with your feedback about the ladies that support your mum. Your comments are lovely to read and the team will take heart from reading them. It's a pleasure doing our bit to help support your wonderful mum, and the ladies all enjoy their visits with her and seeing your mum enjoying her trips out.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Right at Home (Reading & Wokingham District) from Andrew F (Son of Client) published on 13 May 2025 Submitted via Website
Overall Experience
Excellent! RaH have been supporting my mother for 6 years now, and have cheerfully handled her changing needs in that time. In the early days they provided companionship and mental stimulation as well as regular meals and household management. The emphasis now is more on support with the tasks of daily living, but the carers still find time to help with jigsaws, play games and read aloud.
We get regular reports of what is going on via the app, and if any maintenance issues crop up there is always an email or phone call to discuss what to do. Turnover in the care team is slow, so the whole family gets to know them and new people are always introduced by one of the existing team so that continuity is maintained.

This is how care should be done.

Reply from Kevin Lancaster, Managing Director / Owner at Right at Home (Reading & Wokingham District)

Thank you so much for doing a review for us, and for being so generous in your feedback. We feel very fortunate that you and the family chose us to support your amazing mum back in early 2019; and those members of the team who support her are all tremendously fond of her. As always, I'll be sure...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (11)

  • Recipient: Right at Home UKDate: Friday 30 May 2025
  • Recipient: Right at Home UKDate: Friday 31 May 2024
  • Recipient: Right at Home UKDate: Wednesday 31 May 2023

News (0)

News

There are no news items for Right at Home UK.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home UK to verify any information. View our terms and conditions. Right at Home UK has an Enhanced Service - more info.