Home Care Providers Owned by Right at Home UK in Greater Manchester

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you so much for your heartfelt words. It truly means a great deal to our whole team to know that the care and support we provided for your brother and your wider family was felt in such a positive way. We understand how important it is to provide not only professional and safe care, but also kindness, patience, and clear communication, especially when circumstances can change at short notice. I'm so pleased we could help you care for your loved one at home, surrounded by familiarity, while offering reassurance along the way. I'll be sure to share your kind comments with every member of the team involved; they'll be as touched as I am.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for sharing your experience with Right at Home Cheshire East. I'm delighted to hear that our initial visit was helpful and that you felt confident in your choice from the very beginning.It's wonderful to know that our carer built such a positive relationship with your husband, particularly through his love of music. Our team's experience with dementia care and their patience in building meaningful connections is something we're very proud of.I'm especially pleased that your weekly two-hour break has been so valuable to you. We understand how important respite is for family carers, and knowing you can relax while your husband is safely cared for is exactly what we aim to provide.Thank you for trusting Right at Home with your husband's care. We're honoured to support both of you.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for your wonderful review of Right at Home Cheshire East. We're delighted to hear that we've been able to understand and adapt to your family's changing needs from the very beginning. It's particularly pleasing to know that our responsiveness to your concerns and queries has met your expectations. Clear communication is so important when supporting families through their care journey. I'm thrilled that our carers have been such a help and provided relief for you and your family. Knowing we've taken that weight off your minds is exactly what we aim to achieve - giving families peace of mind while ensuring excellent care. Thank you for your brilliant recommendation. We remain committed to continuing this high standard of flexible, responsive care for your family.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for your positive review of Right at Home Cheshire East. We're delighted to hear that your experience with us has been excellent from that very first phone call through to the ongoing care of your parents.It's wonderful to know that our carers have consistently demonstrated punctuality, care and support. Your feedback about our team's ability to adapt to changing circumstances is particularly valuable - we understand that care needs evolve, and flexibility is essential. We're pleased that you've found our agency both knowledgeable and responsive. These qualities are fundamental to providing the high standard of care your parents deserve. Thank you for choosing Right at Home to care for your parents. We remain committed to continuing this excellent service for your family.

Reply from Mark Beeby, Managing Director at Right at Home (South Trafford)

Sam, thank you for taking the time to share your kind words. We're delighted to be supporting your family and truly appreciate your feedback. Our commitment is to always provide the best service possible, adapting to meet the evolving needs of our clients.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for sharing such a heartfelt review of Right at Home Cheshire East. I'm deeply moved by your words about the care we provided during your dad's final months. It means everything to hear that our team showed genuine love and care that comforted not just your dad, but you and your mum as well. Treating our clients with dignity and respect, especially during their most vulnerable moments, is at the heart of what we do.We understand how difficult these times can be for families, and I'm grateful our staff could provide reliable, compassionate support when you needed it most. The trust you placed in us is something we truly value. Thank you for recommending our services. It was our privilege to care for your dad and support your family.

Reply from Mark Beeby, Managing Director at Right at Home (South Trafford)

Thank you. The care team will really appreciate seeing this.

Reply from David Meanwell, Managing Director at Right at Home (Stockport & Didsbury)

Thank you for the feedback, we appreciate the opportunity to share what we do well and how we can improve. I believe that the Registered Manager has indicated that should you not be receiving timely responses you can call her directly. Please also feel free to contact myself if you need assistance. It is pleasing to hear that the carers are going the 'extra' mile.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for your heartfelt review about the care your husband received from Right at Home Cheshire East. I'm deeply touched to hear how our carers connected with your husband's humour and provided consistent, dignified care throughout. It's particularly meaningful to know that both you and your husband felt reassured by our team, especially as his needs evolved. Our carers take great pride in communicating effectively with each other to ensure seamless care. The comfort and support you felt during such difficult times is exactly what we strive to provide for all our clients and their families. We believe that caring for a loved one extends to supporting the whole family.Thank you for your recommendation and for trusting us with your husband's care. It was our privilege to support you both.

Reply from David Meanwell, Managing Director at Right at Home (Stockport & Didsbury)

Thank you so much for your kind words, we are pleased that we are able to help at a very difficult time.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for your wonderful review of Right at Home Cheshire East. We're truly touched by your kind words about our care team and the support provided to your family during such a difficult time.Ensuring excellent communication, dignity and discretion are fundamental to our approach, so it's heartwarming to hear this was your experience. Although our time supporting your family was brief, I'm grateful we could make those final weeks at home more bearable for everyone involved.The emotional support we provide to families is just as important as the physical care for our clients, and I'm pleased this made a difference to you.Your recommendation means so much to us. Thank you for trusting Right at Home during such a sensitive time.

Reply from Rebecca Whiting, Registered Manager at Right at Home Cheshire East

Thank you for sharing such a touching and heartfelt review of your experience with Right at Home Cheshire East. We're deeply moved by your words about the care your mother received during her cancer journey. It means so much to hear how our team provided support and comfort to both you and your mother throughout this difficult time, especially during her final days. The special moments of chats and laughter you shared with our carers are exactly what makes our work so meaningful. Your kind recommendation means the world to us. While we know nothing can ease the loss of your dear mother, we're grateful to have been there to support you both and to have made her final months more comfortable. Thank you for trusting us with your mother's care. You and your mum will always hold a special place in our hearts too.

Reply from David Meanwell, Managing Director at Right at Home (Stockport & Didsbury)

Thank you so much for the kind words and great feedback. Good to know we are working with a smile on our faces.

Reply from Stacey Gentle, Registered Manager at Right at Home (Stockport & Didsbury)

Thank you for the lovely review - I will be sure to pass on your feedback to the Caregivers who cared for your Mum.

Reply from Mark Beeby, Managing Director at Right at Home (South Trafford)

Thank you. The team will really appreciate this.