Home Care Providers Owned by Right at Home UK in West Sussex

The carers were very quick to draw my attention to a nasty blister on my Dad's leg back in March this year. Given that my father is a diabetic, I was very grateful to them drawing this to my attention so I could arrange an appointment with his doctor/nurse.

They have also been extremely helpful when my Dad needed an urgent prescription picked up over a weekend and went out of their way to ensure my Dad received his medication despite issues with the pharmacies. I cannot thank them enough given that I don't live in West Sussex and was unable to travel down to Dad's due to my own health issues.

What a joy dealing with the staff at Right to Home. Always cheerful and friendly and, at the same time, providing an excellent service. The team have been working with my sister who is presently in a nursing home. They have been providing additional support to my sister in the form of a car and driver/carer twice a week, providing my sister with mobility and companionship. Due to problems with her eyesight she has had to give up driving. Besides providing the transport the carers have helped my sister with sorting out around her house and at the same time provided companionship.

We've been using Right At Home for daily care for my 93-year-old mother, and the carers are wonderful. They are kind, thoughtful, and treat her with genuine warmth and respect. It's clear they truly care about the people they look after, and they always go the extra mile to brighten her day. Highly recommended.

I speak very highly of RIght at Home. They provide consistent high quality care, both in the office team and the visiting carers, forming friendly, considerate relationships with their clients. Because I trusted the standard of care they provide, I felt I could relax knowing my dad and then my aunt were in safe capable hands. On occasions, outside of the care times provided, if there was an issue, which I was unable to manage due to circumstance, they were always available to be a reliable point of contact to ask for extra support. RIght at Home are not just a service provider they are a team of genuinely caring human beings.

RAH have worked with us to ensure the continued independence and safety of our parents.

My Mum's care and support needs have been variable and changing over the last year and we wanted care than can respond to this with flexibility and understanding. She was transitioning from established carer relationships to new carers which was also a concern and stress for her and myself. The understanding, communication, process, flexibility and care have been professional and top class.

Right at Home offered a truly professional approach from the start. Managers listened carefully to the needs within the home and supported new carers in building relationships with my parents and training. Initially supporting my Dad with dementia, and then my Mum with failing sight and mobility issues, we have had an ongoing relationship with Right at Home over many years. My Mum built very positive relationships with caregivers and their gentle approach supported her to live as independently as possible within her home, whilst also supporting her to complete tasks which she struggled. Wherever possible, there was a continuity of care offered from two regular carers each week. Regular communication ensured Mum knew who would be attending and monitoring enabled changes to be made to care offered as needs increased. We would highly recommend the Right at Home team as providers of high quality care in the home offering compassion and kindness. Thank-you to all for many years of care

Living a distance away from Dad, the service given gave us peace of mind that he was being cared for. No issues with any of the carers. Last few weeks have been challenging to say the least. Georgina and her team have gone beyond their duties to ensure safe outcome. We are extremely grateful. Thank you.

I cannot speak highly enough of both the office staff and the carers. The office staff always worked with my my mum's and the family's interest at heart, and provided carers that my mum simply loved. Her days were made special by looking forward to those carers. I cannot get over the kindness and care they showed to my mum.

We cannot thank ALL enough for everything!

Mum has been recieving companion calls for the last six months and really enjoys the carer's visits. Mum has Dementia and this impacts social abilities etc. The Carers chat, support Mum with small chores and play silly games which she loves! Mum has a regular team of 4 carers, a rarity these days! And these ladies really seem to care about supporting and encouraging Mum. We are very impressed with the company, Lisa and Leah do their best to provide the consistent care, along with any extra calls we may need, most of the time with the same carers from her team. Timing is consistent and any changes are communicated to us beforehand to make sure we are happy. The team of carers are excellent, and Mum looks forward to their arrival. Am well impressed with the service this company provides so far.

I would have no hesitation in recommending RAH to other families based on our experience.

We started using Right at Home in May 2025. Sammie the Registered Care Manager was very responsive to the needs of my father-in-law, and a care plan was quickly in place. I am my father-in-laws full time carer and Right at Home have allowed my husband and I to have 1 day a week to ourselves, giving me a much needed break. We generally have the same ladies visiting 4 times during the day. All of the carers are kind and gentle with my father-in-law who at 96 has dementia and other physical needs. Very importantly, if we ever have a query Sammie and other office based staff are easy to contact and quick to respond.

I called several care companies before I found Right at Home and from the moment I spoke to the office staff I knew I had found the right company for my mum. They weren't just filling in a form but instead listened to our needs. The ladies who visit are wonderful and suggest ideas on how they can help her each week. We are also able to extend visits to cover appointments too. I am extremely happy with the service received so far and all the staff at Right at Home. Thank you - it has given me the additional support we needed.

I also found the admin of the office to be excellent. Anton and his team are providing a brilliant service. I would highly recommend Right at Home.

I cannot rate them high enough!

Thoroughly recommended.

The carers are kind and very supportive and the office staff are helpful and friendly. During the last months of my mother's life, all the staff and carers were such a comfort and support for Dad and I. The carers always leave the house clean and tidy and the care they provide is second to none. I cannot thank them enough for all they have done for us - they made such a difference during a very difficult time.

I have used the service for some time and I usually have the same person (Amy) although I have occasionally had someone else. All of them have done what I asked and looked after my husband well.

The care has always been very good, punctual and friendly. But very expensive.