Right at Home UK in West Sussex | 3 Home Care Providers

Review of
Right at Home (Worthing & Shoreham)
from Bob M (Brother of Client) published on 20 January 2026 Submitted via Website • Report

Overall Experience

I have been using Right at Home for the last 2+ years since August 2023 to provide care for my brother in law and sister, who have both required support at home. My brother had multiple heath needs and my sister has alzheimer's. Unfortunately my brother in law recently died and my sister has now gone

into a dementia care home.
I have always found that Right at Home supplied excellent carers - very experienced, dedicated and good at their duties within a difficult home environment. I met several of the carers over the last couple of years and they were all lovely people and seemed to form a good relationship with my brother and sister and provided high quality care.
The office communications was also very good - I was always kept up to date with issues that were arising, so these could be dealt with as required.
I also found the admin of the office to be excellent. Anton and his team are providing a brilliant service. I would highly recommend Right at Home.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)It has been an absolute privilege to have supported your brother-in-law and your sister, and are very pleased that your sister has now settled in her new home well. Thank you for your lovely review - we are extremely proud of our very professional and caring team!

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Review of
Right at Home (Mid Sussex)
from Andy C (Son of Client) published on 14 January 2026 Submitted via Website • Report

Overall Experience

I live in Australia and engaged Right At Home Mid Sussex to provide care services for my 84 year old mum in Burgess Hill. She was initially reticent at the idea but from the first visit by RAH she has been thrilled with them and looks forward to their visits.
All three of the staff mum has met have

gone above and beyond expectations. And from my perspective, 10,000 miles away, I find them to be super responsive and excellent at keeping me suitably informed. I almost feel like they are now an extension of the family.
I cannot rate them high enough!

Reply from Andy McNiven, Managing Director at Right at Home (Mid Sussex)We're glad to hear that mum is enjoying the visits of our team, and that in turn we have given the family a little peace of mind. Mum is an absolute joy and quite a character and so it is a real pleasure to visit her. Thank you for taking the time to give such a kind review from the other side of the world!

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Review of
Right at Home (Mid Sussex)
from David E (Son-in-law of Client) published on 13 January 2026 Submitted via Website • Report

Overall Experience

For over 7 years Right at Home have saved the day with my mother-in-law.
Always friendly and completely focussed on her needs, they come rain or shine and as her needs changed, they accommodated those changes with efficiency and kindness.
My mother-in-law formed some real friendships with a few of the

people who came, and her horizons grew later in life in ways we hadn't expected. As she took in so many different stories in the lives of her carers, as they chatted to each other and swapped life stories, she gained a much broader perspective on society and the varied things people cope with in their daily lives. This had an amazing enrichening effect on her and she became more tolerant and understanding of much which had been closed to her life-view in the past.
Sadly as her care requirements changed, there was less time to chat, but that broadened view of life has stayed with her and is one of the unexpected benefits of having carers come to your home.
Thoroughly recommended.

Reply from Andy McNiven, Managing Director at Right at Home (Mid Sussex)Thank you for your fabulous and enlightening review. This certainly does add a different perspective to the care we provide and it is great to see that it has had such a positive impact on your mother-in-law. She was certainly very much thought of by everyone who visited her and so it was a pleasure and a privilege to have supported her over these past 7 years.

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Review of
Right at Home (Worthing & Shoreham)
from D M (Daughter of Client) published on 12 January 2026 Submitted via Website • Report

Overall Experience

The carers are kind and very supportive and the office staff are helpful and friendly. During the last months of my mother's life, all the staff and carers were such a comfort and support for Dad and I. The carers always leave the house clean and tidy and the care they provide is second to none. I cannot

thank them enough for all they have done for us - they made such a difference during a very difficult time.

Reply from Anton van Baalen, Director at Right at Home (Worthing & Shoreham)It has been a real honour to have been able to support your Mum, Dad and the family during such a tough time. We are proud to have been able to have made a difference.

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Review of
Right at Home Chichester & Bognor Regis
from A W (Wife of Client) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

I have used the service for some time and I usually have the same person (Amy) although I have occasionally had someone else. All of them have done what I asked and looked after my husband well.

Reply from Nathan East, Managing Director at Right at Home Chichester & Bognor RegisThank you very much for taking the time to leave such a lovely review. We're delighted to hear that Amy and the rest of our care team have consistently provided the support you and your husband need. We're pleased we've been able to look after your husband well.

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Review of
Right at Home (Mid Sussex)
from Elizabeth R (Client) assisted by family/friend published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

The care has always been very good, punctual and friendly. But very expensive.

Reply from Andy McNiven, Managing Director at Right at Home (Mid Sussex)It was always a pleasure and a privilege to support you these past four years. We hope you will be very happy in your new surroundings.

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Review of
Right at Home Chichester & Bognor Regis
from Carly S (Daughter of Client) published on 24 December 2025 Submitted via Website • Report

Overall Experience

Right at Home have been like an emergency service for my father. They have always been there to support him and us as a family. They had treated us all with kindness at a very difficult time. We are very grateful to them.

Reply from Nathan East, Managing Director at Right at Home Chichester & Bognor RegisThank you so much for your kind words. It has truly been a privilege to support your father and your family. We understand how challenging these moments can be, and our team is committed to being there for all of you whenever you need us. Your trust means so much to us.

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Review of
Right at Home (Mid Sussex)
from john patrick h (Husband of Client) published on 23 December 2025 Submitted via Website • Report

Overall Experience

We have been using Right at Home for more than 12 months now. The carers are well trained and clearly carefully selected, as all have the best interpersonal skills. Above all they really seem to care about their clients. It is not just a job. They care about caring and are so warm and friendly with

clients.

I could not speak highly enough of their services.

Reply from Andy McNiven, Managing Director at Right at Home (Mid Sussex)Thank you for your very kind review, and for highlighting the quality of our care team. It is true that we always take on the best possible staff who share our values of a care provider, and genuinely want to do the best by their clients, so it is really gratifying to hear that this translates into the excellent service you are experiencing.

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Review of
Right at Home Chichester & Bognor Regis
from E G (Granddaughter of Client) published on 22 December 2025 Submitted via Website • Report

Overall Experience

I contacted Right at Home to discuss the possibility of arranging some carers for my Nan after a family emergency meant she would need some additional help around the house. I initially spoke to Georgie, who has been absolutely fantastic throughout. I work full time so often had to phone after 5 pm

or at the weekend and she was always available and happy to help. My Nan was initially strongly opposed to having anyone in to help, but Sophie handled this with sensitivity, and obviously has great respect and understanding for her clients. My Nan now has a carer come in every day of the week and has fully embraced them, which has made such a difference to her day to day living and also to our family.
We had researched many different companies and the reviews for Right at Home were outstanding and they haven't disappointed. I cannot thank Georgie enough for getting things organised so quickly and ensuring things ran so smoothly, at what was such a difficult time for our family.

Reply from Nathan East, Commercial Director at Right at Home Chichester & Bognor RegisThank you so much for sharing your experience. We're delighted to hear that Georgie and Sophie were able to support your family during such a difficult time. It's wonderful that your Nan has embraced her carers and that the visits have made a positive difference. We truly appreciate your trust in Right at Home Chichester & Bognor Regis

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Review of
Right at Home Chichester & Bognor Regis
from Joy W (Client) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

First class in every respect. Thank you. I contacted Right at Home at very short notice having realized I would not be able to cope with the time table required for me to prepare for neurosurgery. I needed to shower with an antibacterial 3 days prior to admit once to hospital the person I spoke to arranged

everything and assured me all would be well - and it was!

Reply from Nathan East, Managing Director at Right at Home Chichester & Bognor RegisThank you for taking the time to share your lovely feedback. We are pleased to hear that we were able to provide the support you needed during such an important time. We strive to provide reliable and compassionate care, and it's rewarding to know that our team met your expectations.

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Review of
Right at Home Chichester & Bognor Regis
from C C (Daughter of Client) published on 10 December 2025 Submitted via Website • Report

Overall Experience

Exceptional care and consideration for my mum. Privacy always a priority . Punctual timing and plenty of notice when appointments need changing. Nothing too much trouble. We are so happy with this company and would recommend them to anyone that finds themselves with aging parents.

Reply from Nathan East, Managing Director at Right at Home Chichester & Bognor RegisThank you so much for your wonderful review. We're truly grateful for your kind words. It's a privilege to support your mum
Our team always aims to go the extra mile, so knowing you feel supported means a great deal to us. Thank you for trusting us with your mum's care and for recommending our services to others.

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Review of
Right at Home Chichester & Bognor Regis
from B A (Daughter of Client) published on 17 November 2025 Submitted via Website • Report

Overall Experience

The team do a great job with our dad. He can be an extremely stubborn and difficult man, but they all take it in their stride and do a good job of looking after him. Living alone, and far from us, it's also really nice that he has someone to chat to a couple of times a day.

Reply from Nathan East, Managing Director at Right at Home Chichester & Bognor RegisThank you so much for sharing this lovely feedback. It means the world to us to know that our team is making a positive difference for your dad. We understand how important it is for him to feel respected and cared for, especially when he's living on his own and far from family. Our carers truly enjoy spending time with him.

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Review of
Right at Home (Mid Sussex)
from N S (Daughter of Client) published on 28 October 2025 Submitted via Website • Report

Overall Experience

From the initial call about support with care the service has been wonderful. Our needs were listened to and the carer who looked after us was exceptional. Friendly, empathetic, patient and efficient, always happy to be flexible and do all she could to help. Those that covered holiday periods were

also great.
I would highly recommend Right at Home

Reply from Andy McNiven, Managing Director at Right at Home (Mid Sussex)Thank you for your very kind words. It is great to hear that your experience of using RaH has been positive, that you had a good relation with our carer and that you found our team to be responsive to your family's needs.

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Review of
Right at Home (Mid Sussex)
from T E (Son of Client) published on 22 October 2025 Submitted via Website • Report

Overall Experience

The care for my father from Right At Home over the last two years has been absolutely outstanding. It has helped him to remain in his own home, which is his dearest wish for much longer than I could've forecast, despite his worsening dementia. I can't recommend Right At Home highly enough. Thank you.

Reply from Andy McNiven, Managing Director at Right at Home (Mid Sussex)It has been an absolute pleasure to support your father, and indeed your mother before that. We truly value the relationship we have built with all of your lovely family. Thank you for the kind words.

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Review of
Right at Home Chichester & Bognor Regis
from C S (Client) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

The carers have displayed initiative, friendliness, and were always been ready to make my situation as comfortable as possible.

Reply from Nathan East, Managing Director at Right at Home Chichester & Bognor RegisThank you so much for your thoughtful review. We're truly grateful for your kind words and delighted to hear that our carers have helped make your experience more comfortable. Their friendliness and initiative are qualities we deeply value, and it's lovely to know they've made a positive difference for you.Your feedback means a great deal to us and will be shared with the team with pride.

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Review of
Right at Home Chichester & Bognor Regis
from J K (Daughter of Client) published on 3 October 2025 Submitted via Website • Report

Overall Experience

My mum has been treated with kindness and respect. She often has giggles with the carers and they understand her personality. She has been taken out for an ice-cream and had walks along the coast followed by chips on the beach.
They have a genuine fondness for their clients.
The management team

have been excellent. They are approachable, responsive and have always acted promptly, given good advice and showed great understanding. Thank you to all the team.

Reply from Nathan East, Managing Director at Right at Home Chichester & Bognor RegisThank you for your lovely review. We're so pleased your mum is enjoying her time with our carers - especially the outings and shared laughter. It's wonderful to know she's treated with kindness and respect.We also appreciate your kind words about our management team. Your feedback means a lot to us and will be shared with everyone involved.

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Review of
Right at Home (Mid Sussex)
from Margie F (Client) published on 26 June 2025 Submitted via Postal Card • Report

Overall Experience

Exceptional carers, office staff and owner.

Reply from Andy McNiven, Managing Director at Right at Home (Mid Sussex)Thank you for taking the time to leave a review and for your very kind words!

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Review of
Right at Home (Worthing & Shoreham)
from Jonathan P (Power of Attorney of Client) published on 20 May 2025 Submitted via Website • Report

Overall Experience

Absolutely excellent communication when setting up the care provision. The care provided has then been seamless. We are rarely troubled unless essential to ensuring our client is well looked after at all times.

Reply from Louisa Connor, Manager at Right at Home (Worthing & Shoreham)Thank you for the wonderful reply. It's a pleasure to look after all of our clients.

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Review of
Right at Home (Worthing & Shoreham)
from Declan R (Client) published on 29 April 2025 Submitted via Website • Report

Overall Experience

I have found my carers from Right at Home to be really friendly, supportive and considerate to my needs. They always come across as very professional and skilled. Their focus and attention to detail is really appreciated.

Reply from Louisa Connor, Manager at Right at Home (Worthing & Shoreham)Thank you very much for your wonderful review! It truly means a lot to us. We're thrilled to hear that you are happy with the caregivers and the care they provide.

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Review of
Right at Home (Worthing & Shoreham)
from Simon C (Son of Client) published on 10 April 2025 Submitted via Website • Report

Overall Experience

Excellent carers and lovely office staff. Prompt updates informing me of any concerns regarding my mothers well-being.
We couldn't be more happy with the service all round, and the accommodating nature of the company.

Reply from Louisa Connor, Manager at Right at Home (Worthing & Shoreham)Thankyou for the lovely review and feedback. We are extremely proud of our staff.

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Home Care Providers Owned by Right at Home UK in West Sussex

Right at Home UK Locations in West Sussex (3)

Right at Home UK Reviews in West Sussex (217)

Right at Home (Worthing & Shoreham)

Right at Home (Mid Sussex)

Right at Home (Mid Sussex)

Right at Home (Worthing & Shoreham)

Right at Home Chichester & Bognor Regis

Right at Home (Mid Sussex)

Right at Home Chichester & Bognor Regis

Right at Home (Mid Sussex)

Right at Home Chichester & Bognor Regis

Right at Home Chichester & Bognor Regis

Right at Home Chichester & Bognor Regis

Right at Home Chichester & Bognor Regis

Right at Home (Mid Sussex)

Right at Home (Mid Sussex)

Right at Home Chichester & Bognor Regis

Right at Home Chichester & Bognor Regis

Right at Home (Mid Sussex)

Right at Home (Worthing & Shoreham)

Right at Home (Worthing & Shoreham)

Right at Home (Worthing & Shoreham)

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