SureCare | 65 Home Care Providers

Review of
Surecare Ayrshire
from John C (Client) published on 31 October 2025 Submitted via Website • Report

Overall Experience

First class home and personal care from Surecare Ayrshire. The whole service was faultless. The carer was really friendly and looked after my personal care needs in a really professional and respectful way. She also left my home spotlessly clean, did my laundry and even brought me some much needed shopping.

I would highly recommend Surecare Ayrshire for homecare.

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Review of
Surecare Ayrshire
from Robert S (Son of Client) published on 31 October 2025 Submitted via Website • Report

Overall Experience

We are very happy with the approach and support we have received from SCA. They were responsive to our requests and needs working with us when we were not sure how best to move forward. We always feel they are putting support our needs first.

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Review of
SureCare (Central Cheshire)
from Thomas Edward B (Husband of Client) published on 31 October 2025 Submitted via Website • Report

Overall Experience

Having spent a lifetime running successful businesses Sure Care provided that reliability, efficiency and due care and attention expected of a fully compliant firm. Re-assurance and support is a prerequisite and an added bonus was that all the ladies were fantastic and were all complimentary about

me !!

Reply from Sarah Castelow, Care Manager at SureCare (Central Cheshire)

Thank you for taking the time to provide a 5* review of our service. We are so happy that our team provided the care and support that was required for your wife as we always strive to provide the…read more

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Review of
SureCare Maidstone
from Connie C (Client) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

I am very satisfied with the care and service I receive. Always on time. Friendly and professional. I am treated with respect and dignity and with great care and attention at all times. I have nothing bad to say.

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Review of
SureCare (Cheshire East)
from Barbara P (Client) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Have been having carers coming and they have just been great they were friendly and very helpful. I recommend them to my friends.

Reply from Lisa Whalley, Registered Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us

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Review of
SureCare Swale
from Helen T (Daughter of Client) published on 23 October 2025 Submitted via Website • Report

Overall Experience

I have been using Surecare for the past 6 months for my 97 year old mum for both mornings and evenings. I am so glad I found them. They have been excellent and I highly recommend them.
My mum at first was resistant to any carers as she had lived independently for years but within a short time had

warmed to her carers. They act professionally and at the same time are compassionate and efficient. Surecare have been extremely responsive when I have messaged them to change anything and do their best to accomodate my requests asap. They keep detailed notes and will give me any useful feedback. The carers have been very reliable and their time keeping has been very good. I have been very impressed and am very comfortable with the Surecare Team.

Reply from Lisa Khalique, Registered Manager at SureCare Swale

Thank you so much for your lovely words it truly means the world to us. Were so pleased to hear that mum has felt comfortable and cared for by our team, especially after living independently for so…read more

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Review of
SureCare (Central Cheshire)
from Rebecca W (Daughter of Client) published on 21 October 2025 Submitted via Website • Report

Overall Experience

Surecare have been visiting my elderly mum for two years they call twice daily morning and evening to do breakfast and tea and make sure she takes her medication they also leave her a sandwich for lunch time .
All the staff are brilliant and my mum praises them and says how helpful they are . They

are always on time and I can't thank them for the peace of mind to me it gives me
Surecare are very helpful if you have any concerns at all great care given.

Reply from Sarah Castelow, Care Manager at SureCare (Central Cheshire)

Thank you for taking the time to provide a lovely review of our service. We are so happy that our team does all that you ask and that they are always helpful and punctual. Its great to hear that we…read more

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Review of
SureCare (Cheshire East)
from H W (Wife of Client) published on 20 October 2025 Submitted via Postal Card • Report

Overall Experience

My experience with SureCare has been very positive, we have used them since September 2022 and never had a problem. Carers are excellent and knowledgeable in all areas. They have an excellent management team who are friendly and very helpful.

Reply from Lisa Whalley, Care Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us

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Review of
SureCare (Doncaster)
from Craig S (Client) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

This service is amazing, it saved my life. They make my life so much easier I would be lost without them.

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Review of
SureCare Swale
from D B (Client) published on 16 October 2025 Submitted via Website • Report

Overall Experience

I have been using sure care for domestic cleaning for almost a year now and it has been a very positive experience, the 2 ladies who come to my house Bev and Liv do a great job, they're both very friendly, professional and efficient and have made a huge difference to me by tackling the jobs I am no

longer able to do.

The management and office staff are very efficient keeping me informed of i any unavoidable changes to the schedule which have been minimal.

Overall I can not fault sure care and wouldn't hesitate to recommend them to family or friends.

Reply from Stephanie Kew, Registered Manager at SureCare Swale

Thank you so much for your kind words and for taking the time to share your experience. Were delighted to hear that Bev and Liv have made such a positive difference for you they'll be so pleased to…read more

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Review of
SureCare Trafford
from A D (Daughter of Client) published on 15 October 2025 Submitted via Website • Report

Overall Experience

Excellent service from all members of staff, prompt, reliable, carers are first class.
My mum has live in carers. They treat mum with great care and respect.
My mum and I are really happy with the service.

Reply from Hasina Anwar, Registered Manager at SureCare Trafford

Thank you so much for taking the precious time out and leaving SureCare such a wonderful and glowing review of the support being provided for your mum! She is such a lovely and warm lady and the…read more

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Review of
SureCare Milton Keynes
from Julia F (Daughter-in-law of Client) published on 10 October 2025 Submitted via Website • Report

Overall Experience

Becky from SureCare is absolutely amazing.
Stepped in at very short notice and gave my mother in-law the very best care after she had a fall. Having worked in care many years ago myself I couldn't have asked for a nicer kinder more patient caring person. I would recommend them to anyone looking for

care for a loved one
Thank you so much Becky
Julia

Reply from Rebecca Hyland, Manager at SureCare Milton Keynes

Thank you so much for your review, We're thrilled to hear that you're happy with the care and support provided by our team. At SureCare Milton Keynes, we're passionate about making a positive…read more

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Review of
SureCare East Surrey & Sevenoaks
from Philippa T (Daughter of Client) published on 10 October 2025 Submitted via Website • Report

Overall Experience

SureCare Sevenoaks have been superb in looking after my Father twice a day for the last 3 months. Everyone has been kind and caring and taken the time to get to know Dad and work with him in meeting his needs. Communication with me has also been excellent, there are a small core group of carers so Dad

always knows the person visiting him and everyone is very friendly.

Reply from Tracy Dankert, Registered Manager at SureCare East Surrey & Sevenoaks

Many thanks for taking the time to send such a positive review. Looking after your dad is an absolute pleasure and we are so happy that not only the Care Givers but the office team have played their…read more

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Review of
SureCare (Scarborough)
from Trev D (Son of Client) published on 10 October 2025 Submitted via Website • Report

Overall Experience

Thank you to all concerned for the excellent service provided.
Prompt, professional assistance from the start.
Will not hesitate to contact you for further help if required.
Although this review is brief it will hopefully satisfy the minimum 200 words required.

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Review of
SureCare (Cheshire East)
from C W (Client) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

Brilliant smily faces all the time excellent.

Reply from Lisa Whalley, Care Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us Care Provider Verification

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Review of
SureCare Gateshead
from George W (Husband of Client) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

We have a main carer Monday to Friday who is excellent. Weekends are different but still good Carole is well looked after I'm really pleased.

Reply from Shakiru Egunjobi, Director at SureCare Gateshead

Thank you for your kind words, we are pleased to know you are happy with the service we provide

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Review of
SureCare (Doncaster)
from A R (Daughter of Client) published on 8 October 2025 Submitted via Website • Report

Overall Experience

I would like to share my own appreciation for the care and compassion my mum receives on a daily basis from the carers.
Always a friendly hello and time for a little chat.
Don't know what we would do without them.

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Review of
SureCare (Newcastle & North Tyneside)
from L C (Daughter of Client) published on 2 October 2025 Submitted via Website • Report

Overall Experience

The staff go above and beyond at short notice. They have spent a lot of time building a therapeutic compassionate relationship with Mam. Nothing I ask is ever a problem. Needed medication collected from GP at short notice during a care visit and they got it immediately ! Superb team cannot speak highly

enough of them.

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Review of
SureCare (North Herts & Stevenage)
from A B (Next of Kin) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Sure care have been an absolute godsend. They have helped so much. They are incredible with their care delivery and every single staff member I have met are, kind, caring, compassionate, empathetic, fun thorough and professional. They are always happy to go the extra mile! Always! The management team

have been exceptional also, they help when needed in emergencies in regard to rotas, they have made changes when needed, even when they themselves may be under pressure and they have always met the needs and requirements of the service user I am next of kin for. They always find a solution. They have also supported me by listening when finding things difficult and always offered extra support where they can! They are trustworthy and I know that the job will always be done and to an exceptional standard! Having sure care support me has changed mine, along with the service users life tremendously. Wonderful care company!!! We couldn't be happier.

Reply from Ran Haer, Managing Director at SureCare (North Herts & Stevenage)

Thank you so much for your wonderful feedback. We are truly humbled to hear how much of a positive difference our care and support has made for both you and your loved one.Our team prides itself on…read more

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Review of
SureCare Stourbridge, Hagley & Halesowen
from Nigel B (Son of Client) published on 29 September 2025 Submitted via Website • Report

Overall Experience

I'm in the process of organising informal care for my mother and I approached Sure Care without any prior knowledge of the company. I'd like to comment on just how confidant I am about the proactive way in which my initial enquiry was handled and the extremely professional way the first assessment of

my mother's needs was conducted.
I'm also impressed by the level of communication I have with the manager and the super-helpful access to the family portal.
We're several weeks in now and starting to firm up how SureCare can best support my mother and relieve some of the responsibility I currently undertake.
Over the past few years, my mother and I have trialled various care providers, but, possibly because my mother has mental capacity and can self-care to a large extent, the agencies have found the role of companionship difficult to fulfil.
SureCare is the 5th agency I've tried and my opinion is that it's simply the most professional, adaptable and communicative of them all.

Reply from Miguel Camelo, Registered Manager at SureCare Stourbridge, Hagley & Halesowen

Thank you so much for taking the time to share your experience with SureCare. We're delighted to hear that you felt reassured right from your initial enquiry and that our team has been able to provide…read more

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Home Care Providers Owned by SureCare

SureCare Locations (65)

SureCare Reviews (985)

Reviews posted for members of SureCare

Surecare Ayrshire

Surecare Ayrshire

SureCare (Central Cheshire)

SureCare Maidstone

SureCare (Cheshire East)

SureCare Swale

SureCare (Central Cheshire)

SureCare (Cheshire East)

SureCare (Doncaster)

SureCare Swale

SureCare Trafford

SureCare Milton Keynes

SureCare East Surrey & Sevenoaks

SureCare (Scarborough)

SureCare (Cheshire East)

SureCare Gateshead

SureCare (Doncaster)

SureCare (Newcastle & North Tyneside)

SureCare (North Herts & Stevenage)

SureCare Stourbridge, Hagley & Halesowen

Awards / Recognitions (0)

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