SureCare | 63 Home Care Providers

Review of
SureCare (Tameside & Oldham)
from Tom P (Son of Client) published on 8 January 2026 Submitted via Website • Report

Overall Experience

I've found Surecare management & care providers to be professional, dedicated & friendly during the time they've been looking after my mum.
She really enjoys & appreciates their visits as she finds them respectful, whilst maintaining her dignity & remaining wonderfully cheerful.
Thanks Surecare,

you're a breath of fresh air.

Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)We're delighted to hear that your mum enjoys her visits and feels respected, dignified and cheerful in our care. Your kind words about our team mean a great deal to us, I will certainly pass the compliments onto them. Thank you for taking the time to share your experience.

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Review of
SureCare (Tameside & Oldham)
from Alison P (Daughter of Client) published on 8 January 2026 Submitted via Website • Report

Overall Experience

As a whole the company is well organized and friendly providing excellent service, this includes the office staff and the people on the ground dealing directly with Dad. The staff operating the phones are pleasant and courteous and nothing was too much trouble for them, they are knowledgeable and always

available to answer any questions that may arise.
The carers themselves are obviously well trained and experienced and were able to meet Dad's needs and able to deal with any situation that arose, and more importantly actually seemed to care.
I would recommend this company to anyone who finds themselves in need of this kind of care.

Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)Thank you so much for taking the time to share such kind feedback. We're really pleased to hear that both our office team and carers were able to support your dad so well. Knowing that our staff were not only professional but genuinely caring means a great deal to us. Your recommendation is truly appreciated. Thank you for choosing SureCare.

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Review of
SureCare (Doncaster)
from Stephen C (Client) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

I couldn't wish for an fantastic lovely bunch of loyal genuine carers and management. They look after me 4 times a day due to my condition COPD also on oxygen 24/7. Fantastic company.

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Review of
SureCare (Calderdale & Kirklees)
from Jess T (Daughter of Client) published on 6 January 2026 Submitted via Website • Report

Overall Experience

We have been very pleased with Surecare. The carers were all lovely and professional and genuinely cared for my Mum. They would also check in with my Dad to offer additional help. If they had any concerns for my Mum they would act immediately.
When contacting the management, action was always taken

promptly and the carers were updated straight away.
We would recommend Surecare.

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Review of
SureCare Stourbridge, Hagley & Halesowen
from S H (Client) published on 19 December 2025 Submitted via Website • Report

Overall Experience

Well my very complex needs are more than catered for and I get more astonished by the week as to how flexible sure care can be and is. I think if I wanted a ticket to the moon and it could be arranged they would find the way to do it. I do have extremely complex needs and nothing is beyond there capability.

Thank you surecare. No one supplies a care package as complete and unique as you do.

Reply from Miguel Camelo, Registered Manager at SureCare Stourbridge, Hagley & HalesowenThank you so much for taking the time to leave such a thoughtful and generous review.

We are truly grateful for your kind words and for the trust you place in SureCare. Supporting people with complex and individual needs is something we take great pride in, and it means a lot to know that our flexibility and commitment make a positive difference for you.

Your feedback will be shared with the whole team, as it reflects the dedication and passion they bring every day. Thank you again for your appreciation, it really does mean a great deal to us.

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Review of
SureCare (Redbridge & Epping Forest)
from B L (Friend of Client) published on 18 December 2025 Submitted via Website • Report

Overall Experience

I was thoroughly impressed with how they looked after a family friend. The whole teams was attentive and caring. They provided great care for years and was amazing during her final days. I would recommend this company to anyone.

The manager was very hands on and always reachable. They gave everyone

peace of mind and met the needs, and always willing to go over and above to make sure she was happy and comfortable.

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Review of
SureCare (Batley & Wakefield)
from Vincent M (Client) published on 18 December 2025 Submitted via Website • Report

Overall Experience

I would like to thank sure care and the staff that have been caring for me since my accident .
I have found them extremly good with a very proffessional standard .
They all ways turn up on time all ways ask if iam ok its so reassuring to hear .
They know exactly what needs to be done and get on with

the job .
I have called the office a few times and jemma and sharon are very helpful and all ways make sure i understand every thing .
I would tell every one to use sure care i know iam in safe hands .

Reply from Jemma Dunbar, Registered Manager at SureCare (Batley & Wakefield)Thank you so much for your kind and thoughtful words. It truly means a lot to all of us at Sure Care to know that you feel supported, reassured, and well cared for during your recovery.

We take great pride in maintaining a high professional standard, and your feedback about our carers being punctual, attentive, and knowledgeable will be shared with the whole team. They will be so pleased to know the positive impact they are making.

I am also really glad to hear that we have been able to help when you contacted the office and that everything was explained clearly for you. Making sure you feel informed, comfortable, and safe is always our priority.

Thank you again for taking the time to leave such a lovely review and for recommending Sure Care. It is a privilege to support you, and we are very grateful for your trust.

Warm regards,
Jemma

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Review of
SureCare (Dumfries & Galloway)
from Fiona M (Wife of Client) published on 18 December 2025 Submitted via Website • Report

Overall Experience

I had been trying to source care for my husband since the beginning of this year but to no avail. I contacted Peter early this year but he was still waiting for registration from the oranginsation which finally came through in June
. It's been a long, heartbreaking, arduous and frustrating journey

being unable to find care in our home area.
I can't explain the relief when finally we heard from Sure Care that they were able to help me with my husband's care. My husband has multiple care needs and requires lots of support, help, kindness, respect, knowledge & experience in effective caregiving. Sure care supports us with all my husband's requirements. The carers are so kind, supportive and very respectful towards both my husband and myself and even the pets!. The carers help my husband with all activities of daily living and help him to live as normal a life as possible given his conditions.
Thank you Sure Care for all your help support and kindness.

Reply from Peter Bomer, Managing Director at SureCare (Dumfries & Galloway)Dear Fiona, Thank you so much for taking the time to write this - it really does mean a great deal to us. I know how long and difficult the journey has been in trying to find the right care locally, and I'm very glad that we've been able to support you and your husband at last.

Kindness, respect and genuine support matter enormously in care, particularly where needs are complex, and I'm very pleased to hear that this has been your experience with our team. I'll make sure your comments are shared with the carers involved - it means a great deal to them to know their work is felt and appreciated.

Thank you again for your trust, and for your very generous words.
Yours Sincerely,
Peter

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Review of
SureCare Trafford
from Sue T (Daughter of Client) published on 9 December 2025 Submitted via Website • Report

Overall Experience

I can't rate this service or their carers highly enough. Care for my parents began after a hospital stay. Following an assessment from the discharge carers we were handed over to SureCare a few weeks later. From the initial meeting, this service stepped in like angels from heaven! Everyone has been

supportive, respectful and treated my parents so well. Nothing is too much trouble and the communication between them & us is excellent. The guy who comes in, in a morning and at teatime, is so caring towards them. He ensures my dad has taken his tablets, eaten, and also makes sure that other things are done to make them comfortable and 'how things used to be', like putting the TV on, a snack out, a short walk etc.At teatime, although he gets the dinner he treats my mum respectfully & encourages her to help him so that she feels valued and useful. He has built up a good rapport with them both and makes them smile. Their life has changed so much but SureCare has eased the transition. Thankyou

Reply from Hasina Anwar, Registered Manager at SureCare TraffordWe would like to thank you wholeheartedly for leaving such a wonderful and kind review. It truly touches the heart to receive positive feedback as it rewards the hard work that all the team put into into their roles and further enforces our commitment of aiming to provide the best care and support possible. We are extremely proud of our care staff, who put compassion, kindness and always go over and above with all whom they visit, so thank you for giving them the recognition! I will pass this feedback to them, i know it will be greatly received. If there is anything further we can assist with, please do not hesitate to contact the office team, they are always happy to help.
Thanks once again,
From all the team at SureCare Trafford!

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Review of
SureCare (Bolton)
from Emma B (Client) published on 9 December 2025 Submitted via Website • Report

Overall Experience

I've been with surecare as a service user for a few months now and they've been nothing but helpful, courteous and kind throughout. Donna, Saba, Hafsa, Ayesha, Sidia, Esha, Anmol are some of the carers I've had. I think I've missed some but every carer that comes to help me at home have been brilliant

and i'm grateful for them all.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)We would like to thank you wholeheartedly for leaving such a wonderful and kind review. It truly touches the heart to receive positive feedback as it rewards the hard work that all the team put into into their roles and further enforces our commitment of aiming to provide the best care and support possible. We are extremely proud of our care staff, so thank you for giving them the recognition! I will pass this feedback to them, i know it will be greatly received. If there is anything further we can assist with, please do not hesitate to contact the office team, they are always happy to help.
Thanks once again,
From all the team at SureCare Bolton!

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Review of
SureCare East Surrey & Sevenoaks
from Serena D (Client) published on 8 December 2025 Submitted via Website • Report

Overall Experience

I write to say that over the past year I have received the best possible sympathetic and efficient care from SureCare East Surrey and Sevenoaks. Their attentiveness and compassion has made my life as an old person so much easier. I regard my personal carer as a friend and look forward to her visits.

Reply from Gaj Muralii, Managing Director at SureCare East Surrey & SevenoaksDear Serena,

Thank you so much for taking the time to share such a beautiful and touching review. Your kind words truly mean more to us than we can express.

To hear that you have felt supported, cared for with compassion, and treated with dignity over the past year is exactly why we do what we do. Knowing that your carer has become not just a support to you, but also a friend, is incredibly special and something we are so proud of as a team.

You are very much part of the SureCare family, Serena, and it is an absolute privilege to support you. Your feedback will be shared with our care team, who will be deeply touched by your words.

With our warmest thanks and very best wishes,
Gaj & The SureCare East Surrey & Sevenoaks Team

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Review of
SureCare (Bolton)
from M B (Son of Client) published on 5 December 2025 Submitted via Website • Report

Overall Experience

Sure Care certainly delivers what they offer on the website and a bit more.
After mum used a previous care company who let her down in many ways she didn't feel safe. So we tried Sure Care and from the very beginning they were kind understanding and most of all did what they promised, being polite,

punctual, friendly and accessible
I would certainly recommend Sure Care if you want people who really do care.

Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)SureCare would like to thank you for your kind words and leaving such a wonderful and kind review! We are truly honoured to receive such positive feedback, and to know that we did not fail you or mum, its so rewarding to hear. SureCare thrive on delivering the best care and support possible and we are extremely proud of our entire team, so thank you for giving them the much deserved recognition, i will pass this on to them, it will be gratefully received!
If there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help.
From all the team at SureCare Bolton!

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Review of
SureCare (Doncaster)
from Jane H (Daughter of Client) published on 29 November 2025 Submitted via Postal Card • Report

Overall Experience

SureCare have been outstanding in their care for my mother. They look after her well - working with us and also supporting with prescriptions, liaising with district nurses and other health professionals. The carers are helpful, kind and patient. Staff in the office are very supportive and approachable,

keeping me up to date with things via phone and text and I am also kept up to date with the carers' comments on the app. Thank you SureCare - you are providing an outstanding service, not just for Mum but for us as her family - peace of mind!

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Review of
SureCare (Hillingdon)
from S A (Daughter of Client) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

We have generally been very happy and pleased with the service and care given by SureCare. They were very able to put my father at ease and to attend to his needs with dignity. The carers have always been very willing to do extra house chores (light) if asked. We have always found the office staff to

be available and helpful whenever we have had need to contact them. Any issues that we have had to raise have been attended to and resolved promptly. Thank you.

Reply from Bindesh Patel, Director at SureCare (Hillingdon)Thank you so much for sharing your kind words. We are delighted to hear that your father has felt at ease and cared for with dignity, and that our team has been able to support both him and your family.
We're especially pleased that our carers' willingness to go the extra mile and our office staff's responsiveness have made a positive difference. Your feedback means a great deal to us, as it reflects the values we strive to uphold every day.
Please don't hesitate to reach out if there's ever anything more we can do. We look forward to continuing to provide the highest standard of care and support.

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Review of
SureCare (Rugby & North Warwickshire)
from Lorraine B (Daughter of Client) published on 25 November 2025 Submitted via Website • Report

Overall Experience

I am so pleased with Surecare's ongoing support for my Mum while she learns to deal with the emotional hurdles of memory loss, anxiety and agitation. Mum's regular care staff are always on time and so kind & efficient. We have small photos of them on Mum's fridge to try and jog her memory (provided

by Surecare). It definitely helps takes the pressure off and they're worth every penny. Nothing is ever too much trouble for the Admin staff either and they always send me Mum's weekly care notes. Surecare Rugby are definitely worth 5 stars! Well done and thank you.

Reply from liz Easthope, Care Manager at SureCare (Rugby & North Warwickshire)Thank you so much for your kind words. We understand the challenges faced by your mum and we will do anything we can, to best support her remain in her home for as long as possible. We also value the feedback of how our support in turn supports you all as a family also. Once again, thank you for your time in sending this review. Your comments will be shared with the team

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Review of
Surecare (Bracknell & Farnborough)
from M S (Granddaughter of Client) published on 24 November 2025 Submitted via Website • Report

Overall Experience

After trying other care agencies and not receiving the best care we found homecare. Homecare gave the best care for my grandmother with mixed dementia. Staff are caring, friendly, patient to my nan and feel like they become one of the family to all
Of us. I highly recommend this company to anyone who

needs care in their own home.

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Review of
SureCare Guildford & Woking
from Kathleen R (Client) published on 20 November 2025 Submitted via Postal Card • Report

Overall Experience

Each helper is willing, efficient in all they are asked to do, sharing happy memories and making sure all is left safe and secure before they leave.

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Review of
SureCare Swale
from H G (Daughter of Client) published on 18 November 2025 Submitted via Website • Report

Overall Experience

I contacted a few care providers, but Surecare came out top from the first phone call. Full of empathy, explaining how they prepare care packages personal to each client. After a home visit with Mum and them taking lots of notes they prepared the perfect package for Mum. The carers that visit are very

kind and chat to Mum making her feel at ease. The same carers visit so she has got to know them. Everyone wants the best for Mum, they are always happy to amend the package so Mum gets the best care. Nothing is to much trouble, and they respond to requests very quickly. A great team.

Reply from Lisa Khalique, Manager Director at SureCare SwaleThank you so much for sharing this lovely review. It means a great deal to us to know that your mum feels comfortable and supported, and that youve felt reassured throughout the process. Getting to know her and tailoring her care has truly been our pleasure, and the team will be thrilled to hear your kind words. Were always here for you both, and well continue doing everything we can to make sure your mum receives the care she deserves.

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Review of
SureCare Guildford & Woking
from May W (Client) published on 17 November 2025 Submitted via Postal Card • Report

Overall Experience

Feeling very happy. I get all the help that I need.

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Review of
SureCare (Doncaster)
from Marion S (Brother of Client) published on 14 November 2025 Submitted via Website • Report

Overall Experience

The instance the carer walked through the door it was clear she was very competent, knowledgeble and experienced.
Taking my brother's wishes into account she immediately met my brother's needs in a competent and friedly manner. This made it possible for my brother to renain at home for the remainder

of his days.

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Home Care Providers Owned by SureCare

SureCare Locations (63)

SureCare Reviews (1018)

Reviews posted for members of SureCare

SureCare (Tameside & Oldham)

SureCare (Tameside & Oldham)

SureCare (Doncaster)

SureCare (Calderdale & Kirklees)

SureCare Stourbridge, Hagley & Halesowen

SureCare (Redbridge & Epping Forest)

SureCare (Batley & Wakefield)

SureCare (Dumfries & Galloway)

SureCare Trafford

SureCare (Bolton)

SureCare East Surrey & Sevenoaks

SureCare (Bolton)

SureCare (Doncaster)

SureCare (Hillingdon)

SureCare (Rugby & North Warwickshire)

Surecare (Bracknell & Farnborough)

SureCare Guildford & Woking

SureCare Swale

SureCare Guildford & Woking

SureCare (Doncaster)

Awards / Recognitions (0)

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