Home Care Provider Owned by Bluebird Care in Berkshire

Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Dear Jeff,Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that the support from Bluebird has made a positive difference for both you and your wife. It's lovely to know that she enjoys the time spent with our carers, and that you're able to have some well-deserved time for yourself too.Warm Regards Becky

Reply from Becca Ingram, PR and Marketing Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you so much for your kind words and thoughtful review. We're delighted to hear that our team provided care to the highest standard. Your recognition means a great deal to them. We'll be sure to pass along your compliments to the entire team. It's truly our privilege to support you, and we're always here if you need anything.Warm regards,

Reply from Becca Ingram, PR and Marketing Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Dear Patricia, Thank you for your lovely feedback. We're so glad to hear you enjoy the visits and feel supported, it's also great to know the app gives your daughter peace of mind. We're sorry to hear about the communication issues from the office and will look into this to ensure we improve. Your feedback is truly appreciated. Kind Regards

Reply from Becca Ingram, PR and Marketing Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you so much for your kind words and positive feedback! We're thrilled to hear that our carers have been able to make a significant difference in your Grandmother's life by providing the necessary support and assistance. Keeping families updated is a top priorities for us, and it's wonderful to know that you are satisfied with our approach. If there's anything more we can do to support you or your family please do not hesitate to ask.

Reply from Becca Ingram, PR and Marketing Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Dear Janet,Thank you so much for taking the time to share your positive experience with Bluebird Care. We are thrilled to hear that both you and your husband have had a positive experience with us from the very beginning. We strive to ensure that our care staff and office team are always accommodating and friendly, it is wonderful to hear your feedback.

Reply from Becca Ingram, PR and Marketing Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Hello Kathryn, Thank you so much for your kind words! We are so glad to hear that your Mum is happy with the support she is receiving. We appreciate your feedback and look forward to continuing to support you and your Mum.

Reply from Becca Ingram, PR and Marketing Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you for your positive feedback. We are pleased that your Dad is extremely happy with the care he is receiving from Bluebird, we are really happy that the flexibility of our care service is benefiting you and your family. If there is anything we can help with in the future please contact us once again thank you for your review. Look forward to supporting your Dad.

Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thanks so much Hugh for your kind words and for leaving us a 5-star review! It's great to hear that you're happy with the service so far. We're always here for you, and as your needs change, you can count on us to provide the care and support you need.If there's ever anything we can do, just let us know-we're more than happy to help. Looking forward to continuing to support you!

Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you so much for your lovely review! It's really great to hear that you're happy with the care were providing and that your mum has such a good bond with her live-in carer. That kind of connection makes all the difference, and were so pleased she's well looked after. Our team works hard to support both our carers and the families we care for, so it means a lot to know were making a positive impact. Thanks again for your kind words we really appreciate it!

Reply from Rebecca Hawkins, Business Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you found our service to be lovely, friendly, and competent. Providing high-quality care and support with dignity is at the heart of what we do, and your feedback means so much to our team. If there's anything else we can do for you, please don't hesitate to reach out. We truly appreciate your support!

Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you so much for taking the time to share your positive feedback. We're thrilled to hear that you're happy with the care and kindness our team provides to your mother. It's our privilege to support her and were delighted to know that our efforts are making a difference. If there's anything further we can do to assist or improve, please don't hesitate to reach out.

Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you so much for your kind words and for taking the time to leave us such a glowing review! We are absolutely delighted to hear that our Bluebird Care team has been able to provide you with the support and care you deserve. Your feedback about the kindness, efficiency, and compassion of our carers truly means the world to us. It's wonderful to know that their dedication has made a positive difference and helped you to "carry on". We are so grateful for your five-star ratings and your trust in us. If there's anything else we can do to continue supporting you, please don't hesitate to let us know. Warm Regards.

Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you for sharing your feedback. We're sorry to hear that we didn't meet your expectations initially, especially regarding the shaving service. We've reviewed your preferences to make improvements, and our team is reminded of the importance of understanding each individual's specific needs, we will ensure more shaving practice is given through their induction training and ongoing support. Thank you again for your feedback and for allowing us to make adjustments that improve our service. We are committed to making sure you have a positive and supportive experience, and we're always here to listen and make any adjustments as needed. Many thanks.

Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you very much Joanne for your 5-star rating, it is lovely to hear you all have peace of mind having Bluebird Care coming in to support your loved one. If you have any further feedback please do not hesitate to get in contact with us.

Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell

Thank you so much for taking the time to share your positive experience with Bluebird Care! We're delighted to hear that your mum is happy with the care she receives and that our team has made a positive impact on her well-being. It's our priority to ensure that our customers are comfortable and well-cared for, and knowing that you feel reassured about your mum's safety and presentation means a lot to us. We'll continue to strive for excellence in providing the best care possible. Thanks again for your kind words!