Home Care Providers Owned by Bluebird Care in Berkshire

Bluebird Care in Twyford have been checking in on my mother daily for the past few months. All the carers are very friendly and most have worked for the company for many years. She enjoys sharing a cup of coffee and a chat with them every morning. When she fell and broke her wrist I rang Bluebird and their flexibility immediately allowed for a temporary increase in her carer time to help with dressing and household tasks. Everyone I have spoken with has been friendly and helpful and I highly recommend them.

We are really pleased and happy with the level of care and support provided by Bluebird. The support given to my wife has been excellent throughout by both her regular carers and all other colleagues. The care given at the start of each day is important for both of us and we draw great comfort from my wife being well looked after. The information and support provided by management is also clear and helpful. The good-natured interaction with the caring team is therapy for both of us in the morning.

Bluebird care have been providing daily care for my mother who is in her 90s and suffers with dementia. As her needs changed the carers and their supervisors have been wonderful in adjusting the care to match her needs, including night waking care following falling from her bed. The responsiveness both day and night has been exemplary. The carers have shown great kindness, patience and also initiative in their contact with her. I have an internal camera and have seen first hand how they have managed quite challenging situations with calmness and they have always maintained her dignity. It has been a huge relief to know that they are visiting and this is also providing support to us as unofficial carers. I have no hesitation in recommending Bluebird care to others.

Thanks Team.

The specific jobs I've needed doing - help with shower and rubbish have been fulfilled well. People pleasant and punctual.

Also happy with communication.

I'm glad someone gets me my tea and toast and has time for a chat

Bluebird home care helped me after a total knee replacement op. They came. 4 times a day for two weeks and for 4 nights. They were extremely helpful, came on tme, were unrushed and careful. Nothing was too much trouble for them

Delighted with the speed & professionalism in which drop in care has been arranged at short notice for my mother. She is enjoying getting to know the regular carer who is dropping by to make sure that she is ok.

I found Bluebird an excellent service for my 98-year-old mother. Kind, compassionate, and caring staff who treat people with respect and dignity, and who genuinely take the time to understand individual needs. The app gives me clear details of visits and care, which I really value.

Organised company. Carers very caring. Nothing to complain about.

Since using the service everything has gone well and is running efficiently . The daily morning help is great and I have had no problems. The staff have all been kind and friendly and more than helpful.

Caring helpful friendly

Having carers has reduced my workload and I am very pleased to have Bluebird on board. My wife also like the time spent with the carers.

I forget one member of staff, in particular - a man of the highest calibre.

We have used Blue Bird care for the last 9 months. The care my husband has received has been very good. The carers always chat to him and take great care when helping him in and out of bed and showering each day. The carers themselves are clean and tidy and never rush, they always have time for any questions we may have.

Only negative is sometimes the office don't reply to emails/ messages.

All our carers are respectful, helpful & engaging. Our home runs like clockwork inluding domestic chores that I as my wife's carer find more burdensome. The importance of reliability & consistency is taken seriously & if someone is running late I am informed by telephone. What's outstanding is to get my wife in the showier - watch this space!

Overall all carers have been very helpful making the client's life so easy and helping with tasks she couldn't normally do. They keep us updated regularly very accomdating and supportive. Helping in anyway needed but appropriate very happy with everything.

The experience for my husband and myself has been positive from the start. Care staff and office staff have been very accommodating and friendly and the level of care has been good throughout. No complaints whatsoever.