Home Care Providers Owned by Bluebird Care in City of Edinburgh

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Only the locations & reviews in City of Edinburgh for Bluebird Care are being shown.

Bluebird Care Locations in City of Edinburgh (1)

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1 Home Care Providers owned by Bluebird Care in City of Edinburgh
Bluebird Care Edinburgh
Unit 30, Castlebrae Business Centre, 40 Peffer Place, Edinburgh EH16 4BB
9.665 Reviews
Bluebird Care
Bluebird Care Edinburgh
"Staff have been very helpful and kindly and it is reassuring for my family to know that I get regular visits and that I am safe. I have a..."Read all 65 reviews
Visiting Care from £39.50 / hour|Live-in Care from £1,550 / week

Bluebird Care Edinburgh have been been in business since 08/08/08 and from that date, have delivered literally thousands of successful care visits since that time. Bluebird Care Edinburgh provide high-quality,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Bluebird Care Reviews in City of Edinburgh (65)
9.3

Bluebird Care has a Group Review Score of 9.3 (9.323) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.
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Showing 65 reviews matching selected criteria
Review of Bluebird Care Edinburgh from V T (Client / Service User) published on 24 April 2026 Submitted via Website
Overall Experience
Satisfied with the care provided by all carers. Staff are always well presented and friendly.

I enjoyed the party in bluebird office it was a great day out getting to see new members of staff and office staff.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for sharing your experience. Its wonderful to hear that you are happy with the care provided and that our team are making a positive impression with their friendliness and presentation. Were especially pleased you enjoyed the recent event bringing people together is something we really value, and its great to know it was such a positive day.

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Review of Bluebird Care Edinburgh from Elspeth T (Client / Service User) published on 24 April 2026 Submitted via Website
Overall Experience

Staff have been very helpful and kindly and it is reassuring for my family to know that I get regular visits and that I am safe. I have a planned schedule for each week sent to me in advance so I know who will visit each day

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for your kind words. Were so pleased to hear that you feel safe, supported and reassured by the care you receive. Providing clear communication, including advance visit schedules, is an important part of helping people feel comfortable and in control, and its lovely to know this is making a difference for you and your family.

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Review of Bluebird Care Edinburgh from Paul W (Son of Client) published on 24 April 2026 Submitted via Website
Overall Experience

Contacted Bluebird with my Care requirements. Person acted swiftly and diligently to put in place package that suited my needs. Assessment carried out quickly and arrangements put in place within a matter of days. Well done to the team for supporting me and my mother in a time of need.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for taking the time to leave such positive feedback. We understand how important it is to put the right care in place quickly, especially at a time of need, so its really encouraging to hear that the team were able to support both you and your mother so efficiently. Your comments will mean a great deal to everyone involved.

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Review of Bluebird Care Edinburgh from Sarah C (Client / Service User) published on 24 April 2026 Submitted via Website
Overall Experience

Having been with bluebird care for over 16 years I can say they supply a high standard of care my carers are professional and experienced in all and get on going training I get regular reviews and are able to contact the office if there any issues

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for your continued trust over the years and for sharing your experience. It means a great deal to us to have supported you for such a long time. Were delighted to hear that you value the professionalism of our carers, their ongoing training, and the regular reviews we provide. Ensuring you feel well cared for and able to reach us whenever needed remains our priority.

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Review of Bluebird Care Edinburgh from M P (Daughter of Client) published on 6 January 2026 Submitted via Website
Overall Experience

We have used Bluebird Care for a year now, whilst they supply a 24 hour live in care package for our mum. They have been brilliant to deal with. Kind, caring, responsive and professional. We have been very lucky with our carers and they all seem to enjoy their job and the support the company offers. The company themselves are very good to deal with. They are friendly, have great training and safety protocols in place and communicate well. My mum has responded well to the care package and amazing that this has allowed her to stay in the comfort of her own home. Long may this arrangement continue. Would definitely recommend to others.

Reply from Jane Perry, Director at Bluebird Care Edinburgh
Thank you so much for your lovely review! We're thrilled to hear your mum is happy and comfortable at home, and it's fantastic that our carers have made such a positive difference.

We're really proud of our team and it's great to know that their kindness, professionalism, and dedication are...  

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Review of Bluebird Care Edinburgh from M G (Client / Service User) published on 10 February 2025 Submitted via Postal Card
Overall Experience

I feel it is worthwhile having this 6 month review so that if anything changes it can easily be notified.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for sharing your feedback. We're so pleased to hear that you find the six-month reviews beneficial. Ensuring your care continues to meet your needs and preferences is our priority, and these regular conversations help us to adapt and support you in the best way possible. We truly appreciate your thoughts and look forward to continuing to provide the care that's right for you.

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Review of Bluebird Care Edinburgh from A T (Husband of Client) published on 7 January 2025 Submitted via Postal Card
Overall Experience

Management responsive to any request. Schedule always provided ahead of visits. Care staff obviously been trained attentive to person being cared for.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that our management team has been responsive to your requests and that our care staff has provided attentive and professional support. We take great pride in ensuring that both...  

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Review of Bluebird Care Edinburgh from Riccardo B (Client / Service User) published on 18 December 2024 Submitted via Postal Card
Overall Experience

Really great service. The carers are always friendly and they do an exceptional job. My wife and I have seen our lives substantially improve since signing on.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that our carers have had such a positive impact on your lives. It's truly rewarding to know that our teams friendliness and dedication have made a difference. We're here to continue providing exceptional care and support and we're grateful to have you as part of our community!

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Review of Bluebird Care Edinburgh from Vera C (Client / Service User) published on 10 December 2024 Submitted via Postal Card
Overall Experience

My contact with carers has been satisfactory. Despite my age, I prefer to look after myself as much as I can. Without practical help I would find it difficult or impossible to manage. However, one occasion, the company has sent somebody that should have been employed with this type of work however that's care. Mostly, the staff are kind and considerate.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for sharing your experience. We're glad to hear our services help you maintain your independence and that you find our staff mostly kind and considerate. We sincerely apologise for the one occasion where we did not meet your expectations. Once we became aware of the issue, we acted...  

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Review of Bluebird Care Edinburgh from Sylvia R (Client / Service User) published on 26 November 2024 Submitted via Postal Card
Overall Experience

Everything is going fine - no issues or concerns. All carers are most helpful.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you so much for taking the time to submit this review. We appreciate you have told us your thoughts on our service, but this evidence is needed in writing. I will be sure to share your kind words with the team. Your feedback is really important to us and helps others find highly rated care services when needed, so thank you again.

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Review of Bluebird Care Edinburgh from A W (Client / Service User) published on 26 November 2024 Submitted via Postal Card
Overall Experience

I have had care from Bluebird Care for a year now and have found it very satisfactory. I'm very independent and didn't think I needed help - yet - but my son and daughter-in-law were insistent that I at least tried it. I have been pleasantly surprised that I find it very helpful and have a very thoughtful, helpful and cheerful carer. I can see that when I need more care I will be happy to ask for more assistance.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you so much for taking the time to submit this review. We appreciate you have told us your thoughts on our service, but this evidence is needed in writing. I will be sure to share your kind words with the team. We are delighted you have been so pleasantly surprised by the benefits and are...  

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Review of Bluebird Care Edinburgh from Jackie H (Client / Service User) published on 18 October 2024 Submitted via Postal Card
Overall Experience

Excellent experience, all carers are very helpful and willing to work as needed. Everyone looks neat and tidy.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thanks very much for taking the time to review our services which we will use to give feedback to our entire team. It's really important for us to hear all about our customers' experiences and views as we can only get better by listening. We will be in touch to discuss the aspects where you don't feel merit 5/5.

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Review of Bluebird Care Edinburgh from Tracy T (Next of Kin) published on 10 October 2024 Submitted via Website
Overall Experience
We are very grateful to Bluebird Care for providing support quickly for our elderly friend. They were and are very quick to respond to emails and the initial process to set up was very thorough but also timely. I have had to call the office on one occasion out of hours and found staff very responsive.
The care staff are great, proactive and flexible to our friend's changing needs. Having one main carer who knows our friend well also helps.

We just started care several weeks ago but so far, have nothing but praise for the carers and the service.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you so much for this glowing review. It means the world to all of us that we are making a difference not only with your friend but that our customer service when contacting the office - even out of hours is five-star. We will share this with our team right away.

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Review of Bluebird Care Edinburgh from L C (Daughter of Client) published on 10 October 2024 Submitted via Website
Overall Experience

Bluebird Care has been excellent in supporting my mum who has been diagnosed with Alzheimer's. Their care gives the family peace of mind. She sees the same carer once a week. Mum really enjoys the carer's visits and enjoys a coffee and a chat. The carer will also turn her hand to anything Mum needs done and will assist with a hair wash/shower etc. The family have decided to increase Mum's visits so that more household duties could be completed. This means our time with Mum is "quality time" and we can take her out and do the "fun" things! Any communication I have had with the supervisor and the coordinator at Bluebird have been excellent. The support is appreciated so much and makes a huge difference to me. Five stars all round!

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you so much for this glowing review. It means the world to all of us that we are making a difference to all of you. Love that the "fun" things and quality time are being enjoyed. We will share this with our team right away.

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Review of Bluebird Care Edinburgh from Keith R (Son of Client) published on 14 May 2024 Submitted via Website
Overall Experience

I found Bluebird Care listened well to the care I judged was needed. They were responsive and remarkably flexible about meeting our particular needs. The carer they provided was courteous and looked after us - as well as our mother. I don’t think the family could have done what we did without the professional support and expertise of Bluebird. They are very client-centred.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for your kind words which we will share with our team. Your feedback inspires us to continue delivering excellent care and we are grateful for your trust in us.

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Review of Bluebird Care Edinburgh from Laura S (Partner of Client) published on 19 June 2023 Submitted via Website
Overall Experience

Got matched for support very quickly. We have 2 x 1 hour companionship visits to allow me to have some respite time. All of the carers have been very kind, caring and considerate. Built up very good rapport with all carers quickly. Generally have 2/3 regular carers. Very happy to leave my partner in their care. The support from the office is also very good. Timely phone calls if there needs to be any changes to agreed arrangements.

Reply from Nicole Clarke, Marketing Manager at Bluebird Care Edinburgh

Thank you for taking the time to leave us a lovely review. We're so pleased that we've been able to take care of your partner but most importantly allow you the respite time. We pride ourselves on delivering the very best care so please do speak to our team if you have any feedback on how we can gain 5/5 across the board.

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Review of Bluebird Care Edinburgh from William D (Son of Client) published on 1 June 2023 Submitted via Website
Overall Experience

Extremely poor service recently. Left a message for a carer not to call yesterday but still turned up. Very inconvenient and poorly managed company (at least here in Edinburgh). I was aghast at how poorly their care has been for my mother. They only seem to be interested in money rather than service.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for taking the time to speak with our supervisor about this review and we appreciate and understand your feeling of frustration when you wrote this. As we discussed, when you cancel visits with little notice, sometimes our care teams have busy mornings and like on this occasion, didn't...  

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Review of Bluebird Care Edinburgh from Thomas W (Son of Client) published on 3 May 2023 Submitted via Website
Overall Experience

We find the carers to be kind and compassionate to my mother’s requirements. We normally get the same professional team. The managers also keep in touch with me regularly to advise what is happening with the service they are providing.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you for your kind words and positive review. Your feedback inspires us to continue delivering excellent care and exceeding expectations. We are grateful for your support and trust in us and will share this with all the team involved in your care.

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Review of Bluebird Care Edinburgh from S R (Daughter of Client) published on 9 February 2023 Submitted via Website
Overall Experience

I am very grateful for the care we receive from Bluebird Care without whom my father would not have been discharged from the hospital. It is good to have him home and in the good hands of capable carers to bathe, dress and attend to his catheter. Thank you.

Reply from John Perry, Director at Bluebird Care Edinburgh

Thank you for taking the time to review our care at home service for your father, it must be such a relief to have him back in his own home, being looked after by caring professional carers. I'm happy to discuss with you your thoughts on how we as a service, can get the 5 stars for the other areas...  

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Review of Bluebird Care Edinburgh from Anna M (Daughter of Client) published on 12 January 2023 Submitted via Website
Overall Experience

I can honestly say my mum's carers have been amazing. They have built up a good relationship and tend to her every need! They are reliable and compassionate and although my mum was reluctant at first, she wouldn't be without them now.

Reply from Jane Perry, Director at Bluebird Care Edinburgh

Thank you very much for taking the time to leave us such a lovely review. We are really pleased to hear that we have changed mum's mind about her help at home allowing her to live independently at home. Your kind words will be shared with the team involved in mum's care as this matters so much to us all.

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Awards / Recognitions (2)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023

  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

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