Home Care Providers Owned by Bluebird Care in City of Edinburgh

Everything is great and I am so happy that my lovely mum is being so well looked after. Her preferences are respected and I am very confident in her care.

I enjoyed the party in bluebird office it was a great day out getting to see new members of staff and office staff.

Staff have been very helpful and kindly and it is reassuring for my family to know that I get regular visits and that I am safe. I have a planned schedule for each week sent to me in advance so I know who will visit each day

Contacted Bluebird with my Care requirements. Person acted swiftly and diligently to put in place package that suited my needs. Assessment carried out quickly and arrangements put in place within a matter of days. Well done to the team for supporting me and my mother in a time of need.

Having been with bluebird care for over 16 years I can say they supply a high standard of care my carers are professional and experienced in all and get on going training I get regular reviews and are able to contact the office if there any issues

We have used Bluebird Care for a year now, whilst they supply a 24 hour live in care package for our mum. They have been brilliant to deal with. Kind, caring, responsive and professional. We have been very lucky with our carers and they all seem to enjoy their job and the support the company offers. The company themselves are very good to deal with. They are friendly, have great training and safety protocols in place and communicate well. My mum has responded well to the care package and amazing that this has allowed her to stay in the comfort of her own home. Long may this arrangement continue. Would definitely recommend to others.

I feel it is worthwhile having this 6 month review so that if anything changes it can easily be notified.

Management responsive to any request. Schedule always provided ahead of visits. Care staff obviously been trained attentive to person being cared for.

Really great service. The carers are always friendly and they do an exceptional job. My wife and I have seen our lives substantially improve since signing on.

My contact with carers has been satisfactory. Despite my age, I prefer to look after myself as much as I can. Without practical help I would find it difficult or impossible to manage. However, one occasion, the company has sent somebody that should have been employed with this type of work however that's care. Mostly, the staff are kind and considerate.

Everything is going fine - no issues or concerns. All carers are most helpful.

I have had care from Bluebird Care for a year now and have found it very satisfactory. I'm very independent and didn't think I needed help - yet - but my son and daughter-in-law were insistent that I at least tried it. I have been pleasantly surprised that I find it very helpful and have a very thoughtful, helpful and cheerful carer. I can see that when I need more care I will be happy to ask for more assistance.

Excellent experience, all carers are very helpful and willing to work as needed. Everyone looks neat and tidy.

We just started care several weeks ago but so far, have nothing but praise for the carers and the service.

Bluebird Care has been excellent in supporting my mum who has been diagnosed with Alzheimer's. Their care gives the family peace of mind. She sees the same carer once a week. Mum really enjoys the carer's visits and enjoys a coffee and a chat. The carer will also turn her hand to anything Mum needs done and will assist with a hair wash/shower etc. The family have decided to increase Mum's visits so that more household duties could be completed. This means our time with Mum is "quality time" and we can take her out and do the "fun" things! Any communication I have had with the supervisor and the coordinator at Bluebird have been excellent. The support is appreciated so much and makes a huge difference to me. Five stars all round!

I found Bluebird Care listened well to the care I judged was needed. They were responsive and remarkably flexible about meeting our particular needs. The carer they provided was courteous and looked after us - as well as our mother. I don’t think the family could have done what we did without the professional support and expertise of Bluebird. They are very client-centred.

Got matched for support very quickly. We have 2 x 1 hour companionship visits to allow me to have some respite time. All of the carers have been very kind, caring and considerate. Built up very good rapport with all carers quickly. Generally have 2/3 regular carers. Very happy to leave my partner in their care. The support from the office is also very good. Timely phone calls if there needs to be any changes to agreed arrangements.

Extremely poor service recently. Left a message for a carer not to call yesterday but still turned up. Very inconvenient and poorly managed company (at least here in Edinburgh). I was aghast at how poorly their care has been for my mother. They only seem to be interested in money rather than service.

We find the carers to be kind and compassionate to my mother’s requirements. We normally get the same professional team. The managers also keep in touch with me regularly to advise what is happening with the service they are providing.

I am very grateful for the care we receive from Bluebird Care without whom my father would not have been discharged from the hospital. It is good to have him home and in the good hands of capable carers to bathe, dress and attend to his catheter. Thank you.