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Home Care Providers Owned by Bluebird Care in North Yorkshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Bluebird Care in North Yorkshire

Only the locations & reviews in North Yorkshire for Bluebird Care are showing below.

View the details of all 178 locations (with 6122 reviews) owned by Bluebird Care

Bluebird Care Locations in North Yorkshire (3)

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3 Home Care Providers owned by Bluebird Care in North Yorkshire
Bluebird Care Northallerton, Thirsk and Catterick

Ainderby Hall, Ainderby Steeple, Northallerton DL7 9QJ 

8.6 19 reviews
"Bluebird Care Staff have always been professional, friendly, and approachable. They carried out required tasks, with attention to detail,…"   Read all 19 reviews

Bluebird Care Northallerton, Thirsk and Catterick are passionate about keeping their customers safe, happy and secure in their own homes. They provide high-quality home care, live-in care and support to keep customers safe, comfortable and as independent… Read more about Bluebird Care Northallerton, Thirsk and Catterick

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Bluebird Care York

8 Devonshire Court, Green Lane Trading Estate, Clifton Moor, York YO30 5PQ 

8.6 57 reviews
"I continue to be very happy with the services and the support I get. The carers are very kind and helpful.…"   Read all 57 reviews

At Bluebird Care York, they believe that care matters and they are committed to providing the highest quality, premium home care to ensure that their customers can remain in their own homes. The word premium stems from many meanings, whether it… Read more about Bluebird Care York

  • Care Provided
  • Visiting Care
  • Dementia
Bluebird Care Scarborough & Bridlington

Cayley Court, Hopper Hill Road, Eastfield, Scarborough YO11 3YJ 

22 reviews
"As Bluebird carers have been coming in to get my very frail mother up and dressed and washed or showered in the mornings for more than a…"   Read all 22 reviews

Bluebird Care Scarborough & Bridlington tailors care service so they are carried out to customers' wishes and in the comfort of their own home. Staff are carefully chosen for their compassionate approach and the provider is keen on ensuring all professionals… Read more about Bluebird Care Scarborough & Bridlington

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Bluebird Care Reviews in North Yorkshire (98)

9.4

Bluebird Care has a Group Review Score of 9.4 (9.385) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

Overall Experience
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  • 6
  • 1
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Date Published
  • 98
  • 0
  • 2
  • 6
  • 92
Reviewer Connection to Bluebird Care
  • 12
  • 5
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  • 1
Review of

Bluebird Care Northallerton, Thirsk and Catterick

from D V (Husband of Client) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care Staff have always been professional, friendly, and approachable. They carried out required tasks, with attention to detail, and any additional request was met wherever possible. Although sometimes (but not very often), the time requested may be changed slightly or a different carer may
arrive, that is acceptable as is the nature of providing such a service, and in most cases we would be informed of such. When caring for my wife, and more recently for myself, we have been pleased with the care provided, and would have no hesitation on recommending Bluebird care to others.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Northallerton, Thirsk and Catterick

from S L (Client) published on 17 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Really good support from the carers who were efficient, friendly and good company whilst they worked. Our requirement was only for support in the home, e.g. cleaning, not personal care. So the rate charged was comparatively high for what we needed but the jobs were done well. With hindsight, we should
have been clearer about the time required as it was overestimated.
Reply from Heather Price, Director at Bluebird Care Northallerton, Thirsk and Catterick

Thank you for your review, much appreciated. We are not the cheapest company around but pay our staff well and look after them, this is why we have carers who have been with us over ten years. So glad we could help with your recuperation, all the very best in the future. Kind regards, Heather.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care York

from Judith H (Client) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I continue to be very happy with the services and the support I get.
The carers are very kind and helpful.
Reply from Joe McKenzie, Marketing at Bluebird Care York

Hi Judith, thank you for your kind words. We are extremely happy you are still receiving great care and support from us. I will be sure to pass your comment over to our care team.
Kind regards,
Joe.

  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Northallerton, Thirsk and Catterick

from E B (Husband of Client) published on 24 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife and I have been very pleased with the standard of care service provided by all her carers and found that having the weekly rota via email is more reliable than a rota sent by post. Sometimes we received the mailed rota letter only arrived after the carer arrived. I think it might be a good idea
to make this information being made more widely known (this is not a complaint, by the way, only a suggestion).
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care York

from Rebecca C (Daughter of Client) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bluebird seems to be still having staffing problems; however, the carer is always in place for Mum.
Rota information has been very limited or not received over the last period.
Overall, very satisfied.
Reply from Joe McKenzie, Marketing at Bluebird Care York

Hi Rebecca, thank you for your positive review. I will pass your comments on to the team regarding the rotating information. We are pleased you still remain very satisfied. Kind regards.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care York

from J F (Client) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, I am very satisfied with the service given by Bluebird Care York. One issue however is that new carers do not receive enough training. They seem to shadow for a few days and then sent out. I find it very stressful to have a new person who I often haven't met. I then have to explain where
everything is and to be found and my routine. It seems to be hard for the carers too. It takes a long time and by the end, I feel tired and quite stressed. I do also feel sorry for the carriers, I would also like a schedule of carers which we used to get and any altered times. As I am an insulin-dependent diabetic who needs regular medication.
Reply from Joe McKenzie, Marketing at Bluebird Care York

Thank you very much for your review. We will take your feedback onboard and discuss this with the wider team in order to implement improvements!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Northallerton, Thirsk and Catterick

from Liz E (Daughter of Client) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been cared for since April this year, he has had two carers so far and they have both been excellent. One of the carers has a car and has taken him out for coffee, lunch and dinner which he has really enjoyed. She is so kind and helpful and my father really likes her. The other lady didn't
have a car but was so kind and thoughtful.
Reply from Heather Price, Director at Bluebird Care Northallerton, Thirsk and Catterick

Thank you for taking your time to leave us a review. Thank you for choosing Bluebird Care to care for your father.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Scarborough & Bridlington

from M H (Client) assisted by family/friend published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
A couple of members of staff have been rough and not very caring in how they have helped to dress/undress and at times when helping to the commode.
On a couple of occasions, I have been left with items I need out of reach, thus I have been cold because I could not reach a jumper or blanket or move
because the walker was left out of reach.
Reply from Paulina Jezierska, Business Development Manager at Bluebird Care Scarborough & Bridlington

Hi, thank you for taking the time to let us know about your experience. We are sorry this hasn’t met your expectations, this isn't the service we aim to deliver. We would like to help further, please can you contact us directly to resolve this issue?

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Scarborough & Bridlington

from H K (Daughter of Client) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As Bluebird carers have been coming in to get my very frail mother up and dressed and washed or showered in the mornings for more than a year, I think I'm in a good position to say that Bluebird is excellent. Very reliable, with lovely carers who are kind as well as efficient and professional. Altogether
great support.
Reply from Paulina Jezierska, Business Development Manager at Bluebird Care Scarborough & Bridlington

Hi, thank you so much for your positive comments about Bluebird Care Scarborough & Bridlington. We always strive to provide top-quality service to every customer and are pleased to hear that your experience is positive.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care York

from Josephine W (Daughter of Client) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with Bluebird Care has been absolutely brilliant.
Reply from Jacob Sloan, Marketing Manager at Bluebird Care York

Hi Josephine, we're so pleased that we were able to support you and your family! Thank you for this kind review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care York

from Catherine L (Daughter of Client) published on 19 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care has been looking after my mum for over a year, and I have been very impressed with their support. They have gone the extra mile to ensure Mum has been looked after. They have provided good communication with the rest of the family.
Reply from Yvonne Oxendale, Care Manager at Bluebird Care York

Catherine, thank you so much for your positive review. I will be sure to pass this on to the staff who cared for Mum.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care York

from A W (Client) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer is like a young sister. Can talk to her about anything.
Reply from John Hollins, Owner at Bluebird Care York

Thank you for completing the review. We are very happy that you are happy with our service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care York

from L T (Client) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was diagnosed with Motor neurone disease more than seven years ago. After four years, Bluebird was called in to help as she could no longer support her body weight even with a walking frame. She is now housebound and almost bed-bound. Her carers come four times a day (in tows) for the hoist.
They are always helpful, know their job and are discreet. Recently they took over the administration of her medication. I could not have survived as a 24hour carer without them, and I would have no hesitation in recommending the company to others.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Scarborough & Bridlington

from D P (Partner of Client) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is good. The carers are very good. No problems.
Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care Scarborough & Bridlington

Thank you for leaving us a review! We are delighted to hear that you are happy with our services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Scarborough & Bridlington

from Linda W (Client) published on 1 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am satisfied with the service I receive.
Reply from Paulina Jezierska, Recruitment and Marketing Officer at Bluebird Care Scarborough & Bridlington

Thank you for leaving us a review! We are delighted to hear that you are happy with our services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Scarborough & Bridlington

from Janine H (Client) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I started with Bluebird in February 2021. Over one year on, I happily have the same Carer, now a firm friend. Living alone with terminal Cancer over the past 5 years, with multiple disabilities, I cannot go out alone. With no family or friends living near me, I felt alone and abandoned until my Bluebird
Carer came into my life. Compassionate, Caring and Gentle. She brought with her LIFE! She supports me in every way - attending appointments, giving me someone to talk them over with after, a constant reassuring presence. I have met most of, if not all the team who work at Bluebird, Scarborough. Everyone has a wonderful way of bringing laughter and joy into Life. I look forward so much to their visits. Their love of people knows no bounds, no matter who they are, or what their experience. Cancer is a frightening disease. Loneliness and living this journey alone have been eased by their presence, their support, laughter and sense of peace. Thank you, Bluebird. You are SPECIAL! xx
Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care Scarborough & Bridlington

Thank you so much for taking the time in leaving us a review. It is highly appreciated! We are delighted to hear that you are happy with our services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Scarborough & Bridlington

from C R (Client) published on 25 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never had such good carers I feel safe when they are here. Being both disabled and in very ill health they are a godsend to me.
Reply from Paulina Jezierska, Recruitment and Marketing Offier at Bluebird Care Scarborough & Bridlington

Thank you so much, for taking the time in leaving us a review. It is highly appreciated. We are delighted to hear that you are happy with our services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Northallerton, Thirsk and Catterick

from J M (Client) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cannot fault it, very good service.
Reply from Sophie Jackson, Marketing Assistant at Bluebird Care Northallerton, Thirsk and Catterick

Thank you for leaving us a review. We are over the moon that you have a good experience with our home care service. Take care!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Northallerton, Thirsk and Catterick

from H H (Client) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We all need a little care at some point in our lives.
I choose Bluebird Care. They are good.
Reply from Sophie Jackson, Marketing at Bluebird Care Northallerton, Thirsk and Catterick

Thank you for taking the time to leave us a review. We at Bluebird Care are very thankful that you chose us to provide assistance at home. Take care!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Northallerton, Thirsk and Catterick

from D W (Client) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bluebird ladies are kind, thoughtful, efficient and friendly when they visit. For their sake and their client visits the carers would benefit from more efficient management of their time when rotas have to be changed at short notice especially geography of visits.
Reply from Sophie Jackson, Marketing Assistant at Bluebird Care Northallerton, Thirsk and Catterick

Thank you very much for your feedback, we are very pleased you find our care assistants kind and caring. Take care!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (2)

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