Home Care Provider Owned by Bluebird Care in County Londonderry
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in County Londonderry for Bluebird Care are showing below.
View the details of all 177 locations (with 6308 reviews) owned by Bluebird Care
Bluebird Care Locations in County Londonderry (1)
Bluebird Care Coleraine
8.9
17 reviews
Unit 1 & 2 Old Distillery Court, Long Commons, Coleraine BT52 1LH
"Staff have excellent communication skills, being active in conversation, making good eye contact, building rapport with the client. They…" Read all 17 reviews
Since 2009, Bluebird Care Coleraine has been supporting people at home across Coleraine, Ballymoney, Ballymena and surrounding areas. More recently in 2020, they expanded their services to offer Live-in Care which is available across Northern Ireland. Bluebird… Read more about Bluebird Care Coleraine
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Bluebird Care Reviews in County Londonderry (17)
9.4
Bluebird Care has a Group Review Score of 9.4 (9.411) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.
Review of
Bluebird Care Coleraine
from Ewan S (Son of Client) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff have excellent communication skills, being active in conversation, making good eye contact, building rapport with the client. They make the client feel at ease when carrying out procedures. Their standards of personal hygiene are excellent. They are very thorough and do not waste time. They listen
actively to any concerns that the client may have.
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Review of
Bluebird Care Coleraine
from Harry C (Client) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Every carer comes into my house with a smile and a very cheery hello and tells me who they are. They were extremely proficient but to be honest it was done in a great way. They all were like good friends. During the exercises I had to do they were strict in making sure that I was doing them correctly,
especially in leg alignment. I started with apprehension but changed instantly when we commenced with your carers.
First-class, totally efficient and extremely nice and pleasant. Congratulations to all staff.
First-class, totally efficient and extremely nice and pleasant. Congratulations to all staff.
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Review of
Bluebird Care Coleraine
from Isobel M (Wife of Client) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Every one of the carers is delightful, it brightens our day when they come. They are willing to help in every situation, e.g. when I was in hospital they just couldn't do enough for my husband and when I had to take a blood test to hospital urgently, I left the kitchen in a mess and when I came back,
I was delighted to have a neat and tidy home.
We just couldn't do without them.
We just couldn't do without them.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Annie M (Client) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the staff all very polite and helpful, there is always a very pleasant hello in the morning when they come in. I did have an issue with the time they came in at first but that has been sorted, they are now in good time and they give me a lovely shower twice a week and I do get the help I need
other days. It is a pleasure to know they are coming in each day.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Margaret M (Client) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I thoroughly enjoy seeing the happy faces coming in to assist me.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Catherine M (Client) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with the service of the Bluebird staff and am happy and pleased to see and appreciate them coming in.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Mark M (Son of Client) published on 26 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I contacted Bluebird Care, Coleraine approximately 2 years ago to help with my mum who has dementia, it was difficult as Mum did not think she needed help. The dom care calls had to be phased in over a number of months to let Mum get used to the situation until we had regular calls 4 times a day, 7
days a week. As time progressed my dad also required assistance and the call duration had to be increased. It then became apparent that live-in-care was required for Mum and Dad and Bluebird Care seamlessly put this in place for us. My family could not speak highly enough of all the staff at Bluebird, the management, the dom care and the live-in carers were fantastic and looked after Mum and Dad in a loving and caring way. Nothing was ever a problem and you were always sure of a friendly voice on the end of the phone.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Susie M (Client) published on 20 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My family approached Bluebird Care Coleraine to help us when my mum was referred to palliative end-of-life care. From beginning to end the service we received from the team who organised full-time care was outstanding. Two staff members, in particular, were invaluable help to us. Empathetic, efficient,
proactive, professional, thorough and most of all kind. They looked after the whole family, not just my lovely mum. We will be forever grateful and would not hesitate to recommend them.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Charles S (Husband of Client) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife was looked after in a loving and caring way. The two live-in carers were excellent and lovely people. I will greatly miss them. It felt that they were part of my family.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from B H (Client) published on 11 July 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Without my carers coming in, I would have great difficulty seeing to my basic personal needs. I also look forward to the company and find all the staff to be very professional, and they are always respectful and friendly.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from S D (Friend of Client) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the initial enquiry to the service being provided was a great experience. The standard of care has been excellent.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Lavinia M (Daughter of Client) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Bluebird Care Coleraine comes into my dad, mum and disabled brother. I could not manage without them. They do their job excellently and will help in other ways if needed. They are all lovely girls and my mum, dad and brother look forward to seeing them daily.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from L T (Sister of Client) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother who has learning disabilities and physical loves his carers from Bluebird coming in. They are pleasant, friendly and have empathy for him. Nothing is a bother and they give him time, he doesn't feel rushed and enjoys their chats. He is sitting waiting for them which is a good sign.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Moira Y (Daughter-in-law of Client) published on 10 December 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The support from Bluebird Care Coleraine to my mother-in-law has been reliable and much appreciated by her. She enjoys the company of the carers who attend. They have responded flexibly to any queries we have had about how to vary input to fit better with my mother-in-law's new accommodation arrangements
and have been quick to problem solve when required. We have felt able to step back from all the caring responsibility, with confidence in Bluebird care.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Vicky E (Daughter of Client) published on 10 December 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since mum passed away, Bluebird have been a life-line for us. Just knowing that someone is going in every day to help dad with meals and generally providing company for him, has given us a lot of comfort and taken away a lot of worry.
The carers are all lovely, helping with all sorts of things to make
The carers are all lovely, helping with all sorts of things to make
dad's day a bit more normal.
I can't recommend them and what they do highly enough.
I can't recommend them and what they do highly enough.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Keith N (Son of Client) published on 30 November 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Bluebird Care visit my mother 3 times each week and they have been invaluable, especially during the Covid-19 lockdown periods when we cannot visit her. They give us peace of mind that she is well and being cared for when we are not there. She looks forward to the visits as the staff are friendly and
take her out shopping when needed. She has developed good relations with the Bluebird staff and they always have time to chat to her. We would be lost without Bluebird Care.
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Review of
Bluebird Care Coleraine
from Jane D (Niece of Client) published on 4 September 2020 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Uncle is an elderly man living alone in the Ballymena area, with us, his only family, living some distance away in the South. During a visit this summer, my parents and I were most concerned at the decline in his living standards and thought that the only option would be for him to move to a residential
home. My Uncle was vehemently opposed to this idea so we had to find a way to enable him to continue living independently. And though one staff member in particular and the superb team at Bluebird Care Coleraine, we found it! So far my Uncle is happy to have the carers come in twice a week, and that seems to be working well as he can still shop, cook and wash himself. My Mum now has peace of mind that her brother is still safe to live on is own, that the lovely carers keep on top of the washing up, laundry etc but that hopefully when the time comes, he will have built up a relationship with the girls so he will allow them to help with his personal care needs as they increase. Thank you Bluebird Care!
Reply from Sue MacLaughlin, Owner at Bluebird Care Coleraine
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Awards / Recognitions (2)
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