Home Care Provider Owned by Bluebird Care in Cumbria

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bluebird Care in Cumbria

Only the locations & reviews in Cumbria for Bluebird Care are showing below.

View the details of all 180 locations (with 6090 reviews) owned by Bluebird Care

Bluebird Care Locations in Cumbria (1)

 

1 Home Care Provider owned by Bluebird Care in Cumbria

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Bluebird Care Carlisle

First Floor Crown House, 3 Wavell Drive, Rosehill Industrial Estate, Carlisle CA1 2ST 

9.4 10 reviews
"Very pleased and impressed with the service. Would recommend to family and friends. Five star treatment. Nothing is too much bother for…"   Read all 10 reviews

Bluebird Care Carlisle & Dumfries is a provider of premium home care in Carlisle. The home care provider offers flexible homecare services, anything from a 15 minute check call to 24-hour live-in care. It offers short term help (following an… Read more about Bluebird Care Carlisle

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £19 / hour

Bluebird Care Reviews in Cumbria (10)

9.4
Bluebird Care has a Group Review Score of 9.4 (9.387) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

Overall Experience

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Review of

Bluebird Care Carlisle

from P I (Daughter of Client) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with service.

Reply from Sandie Donald, Operations Manager at Bluebird Care Carlisle

Thank you so much for your review, it means a lot to us to receive positive feedback. We will be sure to pass your positive comment to all of our dedicated care experts.

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Review of

Bluebird Care Carlisle

from A T (Client) published on 7 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was introduced to the new manager, previously there had not been one for months. I had no real issues with the company in general I am happy with everything except a lot of staff wear false or acrylic nails and varnish which frighten me for skin problems. No one steps them.

Reply from Sandie Donald, Operations Manager at Bluebird Care Carlisle

Thank you for your honest feedback - customers opinions are very important to us and we are pleased that you are happy with everything in general. Your response has highlighted that we need to communicate more effectively with our valued customers about changes to our office team and we will learn from this. We are delighted that you have already met our new care manager, however, we have always had a registered manager in post overseeing quality and compliance. Even when a new member of management has joined the team, we have always been protected by the longstanding care manager overseeing quality and compliance during the changeover. We will certainly also look into your concerns regarding carer's nails.

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Review of

Bluebird Care Carlisle

from Joan H (Client) published on 3 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff all are good and helpful and I look forward to them daily (4 times) visits to my home.

Reply from John Donald, Director at Bluebird Care Carlisle

Many thanks for your kind words. Its great to know we are making a difference

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Review of

Bluebird Care Carlisle

from Lynnsay V (Client) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased and impressed with the service.
Would recommend to family and friends.
Five star treatment.
Nothing is too much bother for them.
Well done to you all.

Reply from Sandie Donald, Director at Bluebird Care Carlisle

Thank you for your kind words which have been passed onto the carers who take great pride in the support they provide. Your recommendation means a lot to us - thank you.

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Review of

Bluebird Care Carlisle

from Y H (Daughter of Client) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't recommend the Bluebird team highly enough! They are so helpful and approachable and feel more like friends helping us with mum's care. Nothing is too much trouble and It's such a relief knowing they are there 24/7 for any problems that may arise. Thank you Bluebird! We can 100% recommend your
services to anyone needing care.

Reply from Sandie Donald, Operations Manager at Bluebird Care Carlisle

Thank you for your kind words and recommendation. The team are delighted to hear your positive comments as they take huge pride in caring for your mum.

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Review of

Bluebird Care Carlisle

from William R (Client) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the quality of care I receive and also the quality of your staff.

Reply from Sandie Donald, Operations Manager at Bluebird Care Carlisle

Thank you for taking the time to review Bluebird Care Carlisle and for your kind words about the quality of care and staff, we appreciate it.

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Review of

Bluebird Care Carlisle

from S H (Daughter of Client) published on 18 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by the Bluebird team is excellent. The staff are very friendly, polite, patient and reassured my mum (aged 101) is in safe hands. The staff are always going above and beyond their remit when attending to Mum's needs. They also spent time chatting with Mum, which is a massive positive
for her mental wellbeing.

Reply from Sandie Donald, Operations Manager at Bluebird Care Carlisle

Thank you for your kind words, our team take huge pride in the trust you place in us to care for your mum. The team will be thrilled to hear your positive comments. Thank you!

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Review of

Bluebird Care Carlisle

from G H (Wife of Client) published on 12 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care have been able to come and care for my husband at a very difficult time. The help of their staff has been invaluable to both of us. Unused to asking for help, we found the transition to accept care made easy. It all worked out extremely easy and well organised.

Reply from Sandie Donald, Operations Manager at Bluebird Care Carlisle

Thank you for taking the time to review our service and for your kind words. We look forward to continuing to support you as a family.

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Review of

Bluebird Care Carlisle

from Shannon L (Niece of Client) published on 25 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 100% happy with the care my Auntie is receiving from all your carers. She is also very happy with her care.

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Review of

Bluebird Care Carlisle

from Duncan N (Son of Client) published on 20 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I’ve found the staff very helpful and caring during this difficult time. I live 2 hours away which the staff are aware of and keep me in the loop over my mum's care and have supported me to get extra care. The staff are aware of my mother's need and try to facilitate these and have looked at working
around during the Covid lockdowns.

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Awards / Recognitions (2)

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