Bluebird Care in Kent | 7 Home Care Providers

Review of
Bluebird Care Medway
from Charlotte G (Mother of Client) published on 15 September 2025 Submitted via Website • Report

Overall Experience

Bluebird staff are all friendly and go out of their way to support my daughter. Any questions are dealt with efficiently and I get a quick response. Out of all the care agencies that we have used this is the best and would recommended to anyone else.

Reply from Sean Byrne, Director at Bluebird Care Medway

Hi Charlotte,Thank you so much for your lovely review and recommendation. We're delighted to hear how well the team have supported you and your daughter, and that you feel were always responsive.Ive had the pleasure of meeting your daughter myself shes such a lovely young person and it means a lot to know were making a positive difference for her and for you. Well be sure to share your kind words with the whole team, who will be so pleased to hear them.

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Review of
Bluebird Care Swale
from C T (Daughter of Client) published on 12 September 2025 Submitted via Website • Report

Overall Experience

The care we receive from Bluebird has changed all our lives. Our mother is safe, happy and receives the most wonderful care.
All the girls are loving and caring, and treat her with the utmost respect and affection.
They have made a point of getting to know her favourite foods, the routines that she

likes and conversation topics that interest her and she loves them all
Their daily notes are comprehensive and informative and a great help to us.
Whenever there is any difficulty with scheduling etc the management go out of their way to put in place carers who mum knows, as her dementia can cause anxiety in unfamiliar situations. This has even involved carers who do not usually live in volunteering to step in order to maintain continuity for mum, and we have been truly appreciative of this.
My brother and I now have peace of mind, in the knowledge that mum is truly looked after by people she considers as friends.
This has been a truly impressive service

Reply from Charlene Bennett, Director of Care at Bluebird Care Swale

Thank you so much for such a heartfelt review. It means the world to us to hear how much live-in care has made a difference for your mother, you, and your brother. Living with dementia can bring challenges, so knowing your mother feels safe, cared for, and happy is what matters most to us.It has been wonderful to see the bond between your mother, Phoebe, and Amelia grow, with her routines, favourite foods, and activities understood on such a personal level. Our care team and office staff work closely together to make sure those details are always at the centre of the support we provide for her.Thank you again for placing your trust in us. The whole team has loved getting to know you all and supporting your family.

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Review of
Bluebird Care Medway
from David L (Son of Client) published on 30 July 2025 Submitted via Website • Report

Overall Experience

During a recent medical emergency, Bluebird provided extra care at very short notice, later on the same day: an evening companion and someone to stay overnight. Bluebird's friendly responsiveness eased everyone's anxiety and enabled the patient to stay at home rather than go to hospital. All involved

were very grateful.

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your kind words. We're delighted to hear that our team was able to support you quickly during a difficult time. Providing compassionate, responsive care, especially when it's most needed. It's great to know that our presence brought comfort and helped your loved one remain at home. We'll be sure to pass your appreciation on to the team involved. Thank you again for taking the time to share your experience.

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Review of
Bluebird Care Medway
from V T (Daughter of Client) published on 30 July 2025 Submitted via Website • Report

Overall Experience

I was really worried that I had to get carers in to see my mum. It was because I was going away for three weeks. I can't believe how much it has been so positive for me and my mum and dad. My mum has got Alzheimer's and my dad and I have been looking after her daily needs for five years. I have continued

to have a carer here for five days a week because it's such a great help. All my concerns have been taken away.
A particular person has really clicked with my mum.
All the carers and so good too. However I am so happy that my mum treats her as a friend of hers and she will let her do what she has to do for her needs.
Excellent service. 100% professional company and I am so glad that I have got your help. I can't think of anything that I am not happy about. Wonderful.

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your lovely feedback. We're so pleased to hear how much of a positive difference our care has made for both your mum and your family. It's wonderful that your mum has connected so well with her carer and sees her as a friend, continuity really does make all the difference, especially with Alzheimer's.We're proud to be supporting you and truly grateful for your kind words about our team and service.

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Review of
Bluebird Care Medway
from V S (Daughter of Client) published on 28 July 2025 Submitted via Website • Report

Overall Experience

Always excellent service. The carers are always in uniform and nothing is too much trouble. A range of care, from domestic, shipping, personal or companionship is on offer at reasonable rates.
Office staff very helpful and on hand with any queries.
Would thoroughly recommend.

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your kind words and thoughtful review. We're absolutely delighted to hear that you've been pleased with the service we provide. Our carers take great pride in their work, and it means a lot to know that their efforts are appreciated. We're also glad the office team has been helpful and responsive when needed. Thank you again!

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Review of
Bluebird Care Medway
from B F (Mother of Client) published on 22 July 2025 Submitted via Website • Report

Overall Experience

Our son really enjoys his time with his carers, and every carer that comes into our home is lovely. We are sent a rota every week so that we are aware of any changes. The office staff are really helpful too!

Reply from Sean Byrne, Director at Bluebird Care Medway

Thank you so much. I've had the pleasure of meeting your son myself - I can honestly say the team always speak so highly of him. We really appreciate your kind words about Bluebird - it means a lot to us all. Thanks, Sean

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Review of
Bluebird Care Medway
from Karan B (Friend of Client) published on 22 July 2025 Submitted via Website • Report

Overall Experience

Bluebird are a very caring company.
They have gone above and beyond on many occasions.
The carers are very knowledgeable, consistent with care they provide.
The office is contactable 24 hours a day.

Reply from Sean Byrne, Director at Bluebird Care Medway

Thanks so much for the lovely review and kind words on behalf of Bob - he's a favourite with many of our team! We're really proud to support him and glad to hear you've witness how amazing the team are!Thanks, Sean

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Review of
Bluebird Care Medway
from Jo B (Daughter of Client) published on 15 July 2025 Submitted via Website • Report

Overall Experience

I cannot praise the carers and office staff at Bluebird Medway enough. I live in the USA and facilitate the care for my elderly mother (Medway resident). Bluebird are incredibly professional and understanding to my situation, and do everything they can to help both Mum and I on a day-to-day basis, as

well as any unplanned events or emergencies that pop up. I know Mum can be headstrong and difficult sometimes, and I know the girls take this with grace, compassion and humour. I don't have cause to call the office much these days, as they streamlined some processes, but whenever I do, they are friendly and incredibly helpful. Highly recommended for help and peace of mind for family member.

Reply from Sean Byrne, Director at Bluebird Care Medway

Dear Jo,Thank you so much for your thoughtful review. We can only imagine how challenging it must be to support your mum from overseas, and we're really glad to know that we've been able to make things a little easier for both of you.It means a great deal to us that you feel confident in the care your mum is receiving. We always aims to be caring, reliable, and responsive, and it's lovely to know that this has made a difference for you and your family.We'll make sure your message is shared with everyone involved. Thank you again for your trust and recommendation.Best regards, Sean

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Review of
Bluebird Care Swale
from G M (Wife of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

So happy I chose Bluebird. Carers were so well trained. Looked after my husband for 5 months. I never doubted that my husband was in good hands. Kind & considerate, not only to my husband but to me too. Phoned when he went into the hospice to see if I was Ok. Also checked on me after he passed away.

Reply from Sean Byrne, Director at Bluebird Care Swale

Thank you so much for your kind words and for sharing your experience. We're truly sorry for your loss and want you to know how much it means to us that we were able to support you and your husband during such a difficult time.Your comments about the carers being kind and considerate will mean a great deal to the team - we'll make sure they're passed on. We're also glad to hear that you felt supported personally; that care extends to families too, and we're grateful to have been there for you and will continue to be.Thank you again for your thoughtful message.With warmest regards,Sean

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Review of
Bluebird Care Swale
from Mark H (Son of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

As a package Bluebird care offer good value for money, the carers are also very flexible and helpful, my mother can rely on them to provide support and care when she needs them, when required they are always willing and able to provide support.

Reply from Sean Byrne, Director at Bluebird Care Swale

Dear Mark,Thank you for taking the time to share your feedback. We're really pleased to hear that your mum has been able to rely on our team and that the carers have been flexible and supportive when needed.It's important to us that families feel confident in the care we provide, and we appreciate your comments on the value and responsiveness of the service.Thanks again for your kind words.Best regards,Sean

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Review of
Bluebird Care Swale
from S M (Daughter of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

Although the office staff are always very pleasant it is the carers that make the difference to Bluebirds. My mum loves them. Unfortunately the admin side lets bluebirds down. Lack of rotas, such varied timing, which we are not always advised of up front. Changes constantly being made, staff that are

never sure where they are going. All this is known by them and they are working on improving things. They couldn't even get the new payment system up and running correctly. All staff are very nice but being nice does not help my mums anxiety. That said the carers are so nice and invaluable to her.

Reply from Sean Byrne, Director at Bluebird Care Swale

Thank you for your honest and thoughtful feedback. We're so pleased to hear how much your mum values the carers - they'll be really glad to know the positive impact they're having.We're also sorry for the frustrations you've experienced with communication and rota changes. We understand how unsettling this can be, particularly when it affects your mum's peace of mind. These are areas we're continuing to improve, and your feedback is really helpful as part of that process.We're glad to say the issues with the new payment system have now been resolved, and we're working hard to make sure other parts of the service feel just as consistent and reliable.Thanks again for taking the time to share your experience. Please do reach out if there's anything more we can do to support you and your mum.Best regardsSean

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Review of
Bluebird Care Swale
from Richard C (Son of Client) published on 8 July 2025 Submitted via Website • Report

Overall Experience

The care my parents get is exceptionally good from all the carers. I have nothing but praise for them.
Also, the office staff are brilliant. They provide me with essential support; nothing is too much trouble.
I would have no hesitation in recommending Bluebird Care.

Reply from Sean Byrne, Director at Bluebird Care Swale

Dear Richard,Thank you for your thoughtful review. We're really glad to hear that both your mum and dad are receiving the level of care you'd hoped for, and that the office team has been able to support you as well.It means a lot to us to know you feel confident in the service we're providing. We'll make sure your kind words are passed on to everyone involved.Best regards,Sean

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Review of
Bluebird Care Sevenoaks
from J T (Daughter of Client) published on 1 July 2025 Submitted via Website • Report

Overall Experience

Bluebird carers have been looking after my Mum twice a day for nearly a year. They have always been caring and helpful and willing to assist with regular and, on one recent occasion, extra urgent care.
The management have kept in touch and updated us if any issues arose.
I would highly recommend Bluebird,

Sevenoaks to anybody needing home care.

Reply from Charlotte Gore, Manager at Bluebird Care Sevenoaks

Many thanks for taking the time to review Bluebird Care Sevenoaks. We really appreciate your lovely words and five-star review. It was an absolute pleasure supporting Mum over the past year!

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Review of
Bluebird Care Gravesham & Dartford
from Tony W (Husband of Client) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

I have been using Bluebird for many years for domestic services & now have increased our use for personal care for my sick wife. The services I have received has been outstanding & I would recommend them to anyone, indeed have done so many times.

Reply from Mel Marriott, Home Manager at Bluebird Care Gravesham & Dartford

Thank you for this lovely feedback and recommending us.

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Review of
Bluebird Care Swale
from B M (Client) published on 5 May 2025 Submitted via Postal Card • Report

Overall Experience

I have used Bluebird Care for 12 years, for personal care. They have always been highly professional, extremely competent and friendly. The carers usually arrive on time, and if they have been delayed for any reason, they usually call me to let me know.
Bluebird Care are probably not the cheapest

care company out there, but they provide a high quality service and I have been very satisfied. I would certainly recommend them.

Reply from Sean Byrne, Director at Bluebird Care Swale

Thank you for taking the time to leave a review, and for staying with us over the past 12 years. We really appreciate your kind words and are glad to hear that you've consistently found our team professional, competent, and friendly.It's also good to know our communication and reliability have made a difference. We understand how important those things are, and we'll keep doing our best to maintain that standard.Thanks again for the recommendation - it genuinely means a lot.Best regards,Sean

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Review of
Bluebird Care Swale
from J L (Client) published on 30 April 2025 Submitted via Postal Card • Report

Overall Experience

My experience with Bluebird Care is very good. All my carers are very polite and cheerful. Overall, I am very satisfied with my care, and would recommend Bluebird.

Reply from Sean Byrne, Director at Bluebird Care Swale

Thank you for your lovely feedback. We're really pleased to hear that you've had a positive experience with us and that your carers are polite and cheerful. That's exactly the kind of care we aim to provide.It means a lot to know you feel well supported. We appreciate you taking the time to share your thoughts.Best wishes,Sean

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Review of
Bluebird Care Swale
from E R (Client) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

All the girls are gentle, kind and good company.

Reply from Sean Byrne, Director at Bluebird Care Swale

Thank you for your kind words. We're really pleased to hear that you've found the team good company. That's exactly the kind of care we hope to provide every day.We appreciate you taking the time to share your experience.Best wishes,Sean

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Review of
Bluebird Care Sevenoaks
from C P (Daughter of Client) published on 22 April 2025 Submitted via Website • Report

Overall Experience

We have been using Bluebird for over a year and have been impressed by their consistency and professionalism.
They are very open to assisting when any issues arise and communicate with me to ensure the best care for my mother.
Having the same carers visiting each week is very reassuring for my mother.

The carers help in so many practical ways but also take time to chat show an interest in pastimes that bring her pleasure.
I would highly recommend Bluebird for anyone looking for care that really is genuine. In my experience, you won't be disappointed.

Reply from Charlotte Gore, Manager at Bluebird Care Sevenoaks

Many thanks for your kind words and taking the time to leave such a positive review! We are so glad to hear you have found our services beneficial for your mother. I know the regular carers thoroughly enjoy the visits and the rapport they have built.

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Review of
Bluebird Care Medway
from Julie W (Daughter of Client) published on 10 April 2025 Submitted via Postal Card • Report

Overall Experience

He is very happy with the care and support he receives.

Reply from Lorraine Crawley, Marketing at Bluebird Care Medway

Thank you very much for taking the time to write your review. We are delighted you are happy with our services.

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Review of
Bluebird Care Ashford
from C A (Daughter of Client) published on 10 April 2025 Submitted via Website • Report

Overall Experience

Bluebird are the SAS of home care - the Special Angels Services.

From the moment we onboarded with them, their service has been outstanding. Their use of the app, along with their exceptional punctuality and professionalism, has given us complete confidence.

After more than five years of caring

for my mum at home, I finally feel like I have a genuine partner providing us both with high-quality care and peace of mind. I only wish we had commissioned them sooner!

A huge thank you to the care manager, marketing associate, customer supervisor and the entire team - you are truly God-sent angels.

Reply from Bluebird Care Ashford, Manager at Bluebird Care Ashford

Dear CA,Thank you so much for your incredibly kind words - your message truly means the world to us.We're honored to be your chosen partner in care and are so glad to hear that you feel supported, confident, and at peace with the care your mum is receiving. Knowing that we've made a meaningful difference to you and your family is exactly why we do what we do.Your appreciation has been shared with the team - and I can assure you, it made their day!Thank you once again for your trust. We're here for you always.Warmest regards,The Bluebird Care Team

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Home Care Providers Owned by Bluebird Care in Kent

Bluebird Care Locations in Kent (7)

Bluebird Care Reviews in Kent (226)

Bluebird Care Medway

Bluebird Care Swale

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Swale

Bluebird Care Swale

Bluebird Care Swale

Bluebird Care Swale

Bluebird Care Sevenoaks

Bluebird Care Gravesham & Dartford

Bluebird Care Swale

Bluebird Care Swale

Bluebird Care Swale

Bluebird Care Sevenoaks

Bluebird Care Medway

Bluebird Care Ashford

Awards / Recognitions (2)

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