Bluebird Care in Kent | 7 Home Care Providers

Review of
Bluebird Care Sevenoaks
from Alexis Anne J (Daughter of Client) published on 14 January 2026 Submitted via Website • Report

Overall Experience

My parents were insistent that they were managing ok without help in their home, but when dad had a catheter fitted we had social care in and then friends recommended Bluebird who took over once care ended. Sarah arranged a home visit to assess my parent's needs and I'm not embarrassed to say I cried

with relief when we met her. She is very experienced, straightforward and caring and made a point of getting to know my parents, particularly my dad, to ensure the carers would have a good idea of what was needed/who they were looking after. The carers have been wonderful - I've met 2, and they are lovely, experienced women mainly of a certain age with a good sense of humour, happy to do some chores for mum, good at getting dad to take his meds and drink/eat, stubborn as he is. Also mum enjoys their company and it's part of the plan that if they have time, they sit and chat with my parents too.
It's made our relationship with mum and dad a fun one again, and we're very grateful.

Reply from Charlotte Gore, Manager at Bluebird Care SevenoaksMany thanks for taking the time to review Bluebird Care Sevenoaks. We really appreciate your lovely words and five-star review!

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Review of
Bluebird Care Swale
from Peter E (Son of Client) published on 8 January 2026 Submitted via Website • Report

Overall Experience

Can't express how delighted I've been with the care provided by Bluebird for my Dad. He has nothing but praise for all the staff helping him with all his needs. Making his life easier towards his end of life plan.

Son of Client

Reply from Charlene Bennett, Director of Care at Bluebird Care SwaleThank you for taking the time to share such kind feedback. We feel truly privileged to support your dad and to be part of his care during this important time. He is a gentleman who is very fondly regarded by both our carers and office team. Knowing that he feels supported, respected, and well cared for means a great deal to us, and your words will be shared with the whole team who take great pride in the care they provide every day.

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Review of
Bluebird Care Ashford
from Jayne P (Granddaughter of Client) published on 5 January 2026 Submitted via Website • Report

Overall Experience

I would like to say that changing our care to Ashford Bluebird was the best thing. The carers are pleasant and pro active in my uncles care. I have seen a difference in him. His meals are done and kitchen neat and tidy.he really enjoyed the Christmas party , that the ladies came and collected him from

home. This has restored my faith in care. Well done ladies

Reply from Bluebird Care Ashford, Manager at Bluebird Care AshfordThank you so much for taking the time to share such a wonderful review.
We are incredibly proud of our carers and the dedication they show every day, so it truly means a lot to hear that your uncle is benefiting from their care. Knowing that he is enjoying his meals, feeling well supported, and taking part in activities like the Christmas party is exactly what we strive for.
Thank you for placing your trust in Ashford Bluebird. We take great pride in the care we provide, and your kind words have been shared with the team, who will be delighted to hear them.

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Review of
Bluebird Care Medway
from J L (Daughter of Client) published on 29 December 2025 Submitted via Website • Report

Overall Experience

Bluebird care have been amazing with my Parents. Both my parents have very different care needs which can be quite challenging. They have really taken time to understand them and have tailored the care around their needs, constantly checking to ensure everything is working well and happy to make adaptions

as the care needs change.
I have been so impressed with level of service given. All the carers are so patient, kind and courteous. They always go the extra mile and nothing is too much trouble. The support structure in the office is also extremely efficient and well run. They are always on hand should I have any questions or need additional help.
The care notes system also allows me to see updates all the time which I find invaluable as I do not live locally to my parents. The notes are very thorough and informative.
I cannot speak highly enough of Bluebird, they have been a lifeline for me and my parents.

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you very much for your 5 star review, Jane. I shared your feedback with the team this morning and it was incredibly moving to read, it reminded us all why we do what we do. Our office team all started their journey as carers and bring natural empathy, compassion, and understanding into everything they do. We truly give our all to our customers, including your parents who we all have a great deal of time for, and we are proud to support them to remain comfortable at home and stay together. Our carers are exceptional, their care, attention, and empathy are second to none, and they consistently document thoroughly and report any concerns promptly. We are very fortunate to have such a dedicated and caring team. We genuinely appreciate you taking the time to share your experience, it really does mean the world to us all.

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Review of
Bluebird Care Medway
from Mark G (Son of Client) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Bluebird care have been excellent- my dad is very happy with the service and the carers give me and my family piece of mind that a friendly and professional team are helping him get up and get to bed each day. The carers truly care about what they do and regularly go above and beyond to make sure my

dad is well looked after. I'm so glad we chose Bluebird and I would recommend highly to anyone struggling with caring for a loved one. You won't regret it! Thank you!

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you for taking the time to leave this review. We're really pleased to hear that you and your dad are happy with the support he receives and that our carers help give you and your family peace of mind. Your feedback means a lot to the team and will be shared with them, and thank you as well for recommending us. We appreciate you choosing Bluebird Care and are glad to be supporting your dad each day.

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Review of
Bluebird Care Swale
from P H (Client) assisted by family/friend published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

I enjoy that they make my bed and help sort my lunch. I like that they help me shower.
I would like it if staff could show me earlier in the day as I have to wait until lunch to have staff do it.

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Review of
Bluebird Care Medway
from K P (Client) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

Always on time, always stay the whole allotted time. Always helpful and professional. I'm pleased overall with the level of service I have received.

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you so much for your wonderful 5-star review. We're delighted to hear that you're pleased with the level of service and that Carla has been fantastic in providing your care and support. We'll make sure your kind words are passed on to her and the team - feedback like this really means a lot to us all. Thank you again

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Review of
Bluebird Care Medway
from Rob W (Father of Client) published on 3 November 2025 Submitted via Website • Report

Overall Experience

Really appreciate the continuous care we've been receiving for our son. Your support really goes a long way with our family. Your carers are always so friendly and always take excellent care for our son and show attention to the other children.
Thank you

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you so much for your lovely words. It truly means a lot to the whole team. Your son is a fantastic young man, and it's an absolute pleasure for us and our carers to support him. He brightens our day, and we're so glad to hear that our care has made a positive difference for your family. Thank you again for your kind feedback and trust in us!

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Review of
Bluebird Care Medway
from Carol E (Client) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

All carers are polite & friendly.
Jobs are done quickly & efficiently

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you so much for your lovely feedback. It's been an absolute pleasure supporting you over the past six months. We're so glad to hear that you find the carers polite, friendly, and efficient! They all really enjoy visiting you and helping where they can. It means a lot to know you're happy with the care and support we provide. Thank you!

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Review of
Bluebird Care Medway
from P N (Husband of Client) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

One word will do, excellent

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you so much for your lovely 5 star review. It's been an absolute pleasure supporting PN over the past few years. All of our carers truly enjoy seeing her each day and always look forward to their visits. We're so pleased to know you're happy with the care and support provided, your feedback means a lot to the whole team. Thank you again!

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Review of
Bluebird Care Ashford
from Alec L (Client) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

To whom it may concern. I have found all members of staff to be very concerned during their visits. They are always smartly dressed, kind and polite. Nothing is too much trouble.

Reply from Bluebird Care Ashford, Manager at Bluebird Care AshfordThank you so much for your kind words and positive feedback. We're delighted to hear that you've found our team to be professional, polite, and helpful during their visits. Providing excellent service and care is very important to us, and it's wonderful to know that this has been reflected in your experience.
We truly appreciate you taking the time to share your thoughts and look forward to continuing to provide the same high standard of service in the future.

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Review of
Bluebird Care Medway
from Sarah T (Granddaughter of Client) published on 21 October 2025 Submitted via Website • Report

Overall Experience

5 star service! We as a family cannot fault the care that my Nan is currently receiving. Every carer that has entered by grandparents home have been kind, respectful and so caring. I would highly recommend BlueBird Care.

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you so much for taking the time to leave such a wonderful review. We're truly grateful for your kind words. It's incredible to hear how every carer has shown kindness, respect, and care towards your Nan and her home. We're so pleased to know that our support has made a positive difference to your Nan's wellbeing and to your family as a whole. Thank you again for your trust in Bluebird Care - it means so much to our team

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Review of
Bluebird Care Medway
from A D (Daughter of Client) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My mother receives excellent care . The carers are punctual, kind totally understanding of her needs and highlight any problems or concerns which is very much appreciated by the family. Bluebird staff are always very helpful and easy to reach if the needs arise . As a family we are very happy with

the service so far .

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you so much for your lovely words. We're truly delighted to hear how happy you and your family are with the care mum receives from the whole team. It means a lot to us to know our team's kindness and understanding have made a positive difference to you all. We'll make sure your feedback is shared with everyone involved - they'll be so pleased to hear it. Thank you for choosing us and for trusting us to care for your mum.

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Review of
Bluebird Care Swale
from B N (Client) published on 13 October 2025 Submitted via Postal Card • Report

Overall Experience

All carers are very good.

Reply from Charlene Bennett, Director of Care at Bluebird Care SwaleThank you so much for your lovely feedback and for taking the time to share your thoughts. We're delighted to hear that you're happy with all of your carers and that you've given five stars across the board. Your kind words mean a great deal to the whole team - we're so pleased that our support is making a positive difference for you. Thank you again!

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Review of
Bluebird Care Sevenoaks
from P H (Son of Client) published on 3 October 2025 Submitted via Website • Report

Overall Experience

All carers and office staff very proactive and keeping the family informed including chasing up GP where necessary. Always willing to help to get things sorted out. Carers happy to spend time with patient to give extra help where needed.

Reply from Charlotte Gore, Manager at Bluebird Care SevenoaksMany thanks for taking the time to review Bluebird Care Sevenoaks. We really appreciate your five-star review. Dad was an absolute pleasure to support over the past 3 years.

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Review of
Bluebird Care Ashford
from Mary B (Wife of Client) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

Kind, supportive and willing for any necessary task.

Reply from Jo, Care Manager at Bluebird Care AshfordThank you so much for your kind words. We are delighted to hear that you find our team kind, supportive, and willing to help with any care task. Providing compassionate and reliable care is at the heart of what we do, and feedback like this encourages us to continue delivering the highest standards of support.Kind regards,Bluebird Care Ashford

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Review of
Bluebird Care Medway
from Jacqui J (Daughter of Client) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Been with the team for a while initially as companions but with recent changes in health etc the team have stepped up and offer a personal professional extremely friendly service. Not just the visiting team either. The team at the office are exactly the same. It makes this next stage in my life and

my parents lives easier in every way. Thank you.

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayWe're absolutely over the moon reading your review - thank you so much! Knowing that both our carers and office staff have made such a positive difference for you and your parents truly means everything to us. It's a real privilege to support you through this stage, and we'll continue giving our all to make things that little bit easier every day.

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Review of
Bluebird Care Medway
from Charlotte G (Mother of Client) published on 15 September 2025 Submitted via Website • Report

Overall Experience

Bluebird staff are all friendly and go out of their way to support my daughter. Any questions are dealt with efficiently and I get a quick response. Out of all the care agencies that we have used this is the best and would recommended to anyone else.

Reply from Sean Byrne, Director at Bluebird Care MedwayHi Charlotte,Thank you so much for your lovely review and recommendation. We're delighted to hear how well the team have supported you and your daughter, and that you feel were always responsive.Ive had the pleasure of meeting your daughter myself shes such a lovely young person and it means a lot to know were making a positive difference for her and for you. Well be sure to share your kind words with the whole team, who will be so pleased to hear them.

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Review of
Bluebird Care Swale
from C T (Daughter of Client) published on 12 September 2025 Submitted via Website • Report

Overall Experience

The care we receive from Bluebird has changed all our lives. Our mother is safe, happy and receives the most wonderful care.
All the girls are loving and caring, and treat her with the utmost respect and affection.
They have made a point of getting to know her favourite foods, the routines that she

likes and conversation topics that interest her and she loves them all
Their daily notes are comprehensive and informative and a great help to us.
Whenever there is any difficulty with scheduling etc the management go out of their way to put in place carers who mum knows, as her dementia can cause anxiety in unfamiliar situations. This has even involved carers who do not usually live in volunteering to step in order to maintain continuity for mum, and we have been truly appreciative of this.
My brother and I now have peace of mind, in the knowledge that mum is truly looked after by people she considers as friends.
This has been a truly impressive service

Reply from Charlene Bennett, Director of Care at Bluebird Care SwaleThank you so much for such a heartfelt review. It means the world to us to hear how much live-in care has made a difference for your mother, you, and your brother. Living with dementia can bring challenges, so knowing your mother feels safe, cared for, and happy is what matters most to us.It has been wonderful to see the bond between your mother, Phoebe, and Amelia grow, with her routines, favourite foods, and activities understood on such a personal level. Our care team and office staff work closely together to make sure those details are always at the centre of the support we provide for her.Thank you again for placing your trust in us. The whole team has loved getting to know you all and supporting your family.

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Review of
Bluebird Care Medway
from David L (Son of Client) published on 30 July 2025 Submitted via Website • Report

Overall Experience

During a recent medical emergency, Bluebird provided extra care at very short notice, later on the same day: an evening companion and someone to stay overnight. Bluebird's friendly responsiveness eased everyone's anxiety and enabled the patient to stay at home rather than go to hospital. All involved

were very grateful.

Reply from Charlene Bennett, Director of Care at Bluebird Care MedwayThank you so much for your kind words. We're delighted to hear that our team was able to support you quickly during a difficult time. Providing compassionate, responsive care, especially when it's most needed. It's great to know that our presence brought comfort and helped your loved one remain at home. We'll be sure to pass your appreciation on to the team involved. Thank you again for taking the time to share your experience.

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Home Care Providers Owned by Bluebird Care in Kent

Bluebird Care Locations in Kent (7)

Bluebird Care Reviews in Kent (242)

Bluebird Care Sevenoaks

Bluebird Care Swale

Bluebird Care Ashford

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Swale

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Ashford

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Swale

Bluebird Care Sevenoaks

Bluebird Care Ashford

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Swale

Bluebird Care Medway

Awards / Recognitions (2)

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