Bluebird Care in Kent | 7 Home Care Providers

Review of
Bluebird Care Medway
from Carol E (Client) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

All carers are polite & friendly.
Jobs are done quickly & efficiently

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your lovely feedback. It's been an absolute pleasure supporting you over the past six months. We're so glad to hear that you find the carers polite, friendly, and efficient! They…read more

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Review of
Bluebird Care Medway
from P N (Husband of Client) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

One word will do, excellent

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your lovely 5 star review. It's been an absolute pleasure supporting PN over the past few years. All of our carers truly enjoy seeing her each day and always look forward to…read more

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Review of
Bluebird Care Ashford
from Alec L (Client) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

To whom it may concern. I have found all members of staff to be very concerned during their visits. They are always smartly dressed, kind and polite. Nothing is too much trouble.

Reply from Bluebird Care Ashford, Manager at Bluebird Care Ashford

Thank you so much for your kind words and positive feedback. We're delighted to hear that you've found our team to be professional, polite, and helpful during their visits. Providing excellent service…read more

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Review of
Bluebird Care Medway
from Sarah T (Granddaughter of Client) published on 21 October 2025 Submitted via Website • Report

Overall Experience

5 star service! We as a family cannot fault the care that my Nan is currently receiving. Every carer that has entered by grandparents home have been kind, respectful and so caring. I would highly recommend BlueBird Care.

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for taking the time to leave such a wonderful review. We're truly grateful for your kind words. It's incredible to hear how every carer has shown kindness, respect, and care towards…read more

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Review of
Bluebird Care Medway
from A D (Daughter of Client) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My mother receives excellent care . The carers are punctual, kind totally understanding of her needs and highlight any problems or concerns which is very much appreciated by the family. Bluebird staff are always very helpful and easy to reach if the needs arise . As a family we are very happy with

the service so far .

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your lovely words. We're truly delighted to hear how happy you and your family are with the care mum receives from the whole team. It means a lot to us to know our team's…read more

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Review of
Bluebird Care Swale
from B N (Client) published on 13 October 2025 Submitted via Postal Card • Report

Overall Experience

All carers are very good.

Reply from Charlene Bennett, Director of Care at Bluebird Care Swale

Thank you so much for your lovely feedback and for taking the time to share your thoughts. We're delighted to hear that you're happy with all of your carers and that you've given five stars across the…read more

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Review of
Bluebird Care Sevenoaks
from P H (Son of Client) published on 3 October 2025 Submitted via Website • Report

Overall Experience

All carers and office staff very proactive and keeping the family informed including chasing up GP where necessary. Always willing to help to get things sorted out. Carers happy to spend time with patient to give extra help where needed.

Reply from Charlotte Gore, Manager at Bluebird Care Sevenoaks

Many thanks for taking the time to review Bluebird Care Sevenoaks. We really appreciate your five-star review. Dad was an absolute pleasure to support over the past 3 years.

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Review of
Bluebird Care Ashford
from Mary B (Wife of Client) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

Kind, supportive and willing for any necessary task.

Reply from Jo, Care Manager at Bluebird Care Ashford

Thank you so much for your kind words. We are delighted to hear that you find our team kind, supportive, and willing to help with any care task. Providing compassionate and reliable care is at the…read more

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Review of
Bluebird Care Medway
from Jacqui J (Daughter of Client) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Been with the team for a while initially as companions but with recent changes in health etc the team have stepped up and offer a personal professional extremely friendly service. Not just the visiting team either. The team at the office are exactly the same. It makes this next stage in my life and

my parents lives easier in every way. Thank you.

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

We're absolutely over the moon reading your review - thank you so much! Knowing that both our carers and office staff have made such a positive difference for you and your parents truly means…read more

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Review of
Bluebird Care Medway
from Charlotte G (Mother of Client) published on 15 September 2025 Submitted via Website • Report

Overall Experience

Bluebird staff are all friendly and go out of their way to support my daughter. Any questions are dealt with efficiently and I get a quick response. Out of all the care agencies that we have used this is the best and would recommended to anyone else.

Reply from Sean Byrne, Director at Bluebird Care Medway

Hi Charlotte,Thank you so much for your lovely review and recommendation. We're delighted to hear how well the team have supported you and your daughter, and that you feel were always responsive.Ive…read more

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Review of
Bluebird Care Swale
from C T (Daughter of Client) published on 12 September 2025 Submitted via Website • Report

Overall Experience

The care we receive from Bluebird has changed all our lives. Our mother is safe, happy and receives the most wonderful care.
All the girls are loving and caring, and treat her with the utmost respect and affection.
They have made a point of getting to know her favourite foods, the routines that she

likes and conversation topics that interest her and she loves them all
Their daily notes are comprehensive and informative and a great help to us.
Whenever there is any difficulty with scheduling etc the management go out of their way to put in place carers who mum knows, as her dementia can cause anxiety in unfamiliar situations. This has even involved carers who do not usually live in volunteering to step in order to maintain continuity for mum, and we have been truly appreciative of this.
My brother and I now have peace of mind, in the knowledge that mum is truly looked after by people she considers as friends.
This has been a truly impressive service

Reply from Charlene Bennett, Director of Care at Bluebird Care Swale

Thank you so much for such a heartfelt review. It means the world to us to hear how much live-in care has made a difference for your mother, you, and your brother. Living with dementia can bring…read more

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Review of
Bluebird Care Medway
from David L (Son of Client) published on 30 July 2025 Submitted via Website • Report

Overall Experience

During a recent medical emergency, Bluebird provided extra care at very short notice, later on the same day: an evening companion and someone to stay overnight. Bluebird's friendly responsiveness eased everyone's anxiety and enabled the patient to stay at home rather than go to hospital. All involved

were very grateful.

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your kind words. We're delighted to hear that our team was able to support you quickly during a difficult time. Providing compassionate, responsive care, especially when it's…read more

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Review of
Bluebird Care Medway
from V T (Daughter of Client) published on 30 July 2025 Submitted via Website • Report

Overall Experience

I was really worried that I had to get carers in to see my mum. It was because I was going away for three weeks. I can't believe how much it has been so positive for me and my mum and dad. My mum has got Alzheimer's and my dad and I have been looking after her daily needs for five years. I have continued

to have a carer here for five days a week because it's such a great help. All my concerns have been taken away.
A particular person has really clicked with my mum.
All the carers and so good too. However I am so happy that my mum treats her as a friend of hers and she will let her do what she has to do for her needs.
Excellent service. 100% professional company and I am so glad that I have got your help. I can't think of anything that I am not happy about. Wonderful.

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your lovely feedback. We're so pleased to hear how much of a positive difference our care has made for both your mum and your family. It's wonderful that your mum has connected…read more

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Review of
Bluebird Care Medway
from V S (Daughter of Client) published on 28 July 2025 Submitted via Website • Report

Overall Experience

Always excellent service. The carers are always in uniform and nothing is too much trouble. A range of care, from domestic, shipping, personal or companionship is on offer at reasonable rates.
Office staff very helpful and on hand with any queries.
Would thoroughly recommend.

Reply from Charlene Bennett, Director of Care at Bluebird Care Medway

Thank you so much for your kind words and thoughtful review. We're absolutely delighted to hear that you've been pleased with the service we provide. Our carers take great pride in their work, and it…read more

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Review of
Bluebird Care Medway
from B F (Mother of Client) published on 22 July 2025 Submitted via Website • Report

Overall Experience

Our son really enjoys his time with his carers, and every carer that comes into our home is lovely. We are sent a rota every week so that we are aware of any changes. The office staff are really helpful too!

Reply from Sean Byrne, Director at Bluebird Care Medway

Thank you so much. I've had the pleasure of meeting your son myself - I can honestly say the team always speak so highly of him. We really appreciate your kind words about Bluebird - it means a lot to…read more

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Review of
Bluebird Care Medway
from Karan B (Friend of Client) published on 22 July 2025 Submitted via Website • Report

Overall Experience

Bluebird are a very caring company.
They have gone above and beyond on many occasions.
The carers are very knowledgeable, consistent with care they provide.
The office is contactable 24 hours a day.

Reply from Sean Byrne, Director at Bluebird Care Medway

Thanks so much for the lovely review and kind words on behalf of Bob - he's a favourite with many of our team! We're really proud to support him and glad to hear you've witness how amazing the team…read more

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Review of
Bluebird Care Medway
from Jo B (Daughter of Client) published on 15 July 2025 Submitted via Website • Report

Overall Experience

I cannot praise the carers and office staff at Bluebird Medway enough. I live in the USA and facilitate the care for my elderly mother (Medway resident). Bluebird are incredibly professional and understanding to my situation, and do everything they can to help both Mum and I on a day-to-day basis, as

well as any unplanned events or emergencies that pop up. I know Mum can be headstrong and difficult sometimes, and I know the girls take this with grace, compassion and humour. I don't have cause to call the office much these days, as they streamlined some processes, but whenever I do, they are friendly and incredibly helpful. Highly recommended for help and peace of mind for family member.

Reply from Sean Byrne, Director at Bluebird Care Medway

Dear Jo,Thank you so much for your thoughtful review. We can only imagine how challenging it must be to support your mum from overseas, and we're really glad to know that we've been able to make…read more

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Review of
Bluebird Care Swale
from G M (Wife of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

So happy I chose Bluebird. Carers were so well trained. Looked after my husband for 5 months. I never doubted that my husband was in good hands. Kind & considerate, not only to my husband but to me too. Phoned when he went into the hospice to see if I was Ok. Also checked on me after he passed away.

Reply from Sean Byrne, Director at Bluebird Care Swale

Thank you so much for your kind words and for sharing your experience. We're truly sorry for your loss and want you to know how much it means to us that we were able to support you and your husband…read more

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Review of
Bluebird Care Swale
from Mark H (Son of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

As a package Bluebird care offer good value for money, the carers are also very flexible and helpful, my mother can rely on them to provide support and care when she needs them, when required they are always willing and able to provide support.

Reply from Sean Byrne, Director at Bluebird Care Swale

Dear Mark,Thank you for taking the time to share your feedback. We're really pleased to hear that your mum has been able to rely on our team and that the carers have been flexible and supportive when…read more

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Review of
Bluebird Care Swale
from S M (Daughter of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

Although the office staff are always very pleasant it is the carers that make the difference to Bluebirds. My mum loves them. Unfortunately the admin side lets bluebirds down. Lack of rotas, such varied timing, which we are not always advised of up front. Changes constantly being made, staff that are

never sure where they are going. All this is known by them and they are working on improving things. They couldn't even get the new payment system up and running correctly. All staff are very nice but being nice does not help my mums anxiety. That said the carers are so nice and invaluable to her.

Reply from Sean Byrne, Director at Bluebird Care Swale

Thank you for your honest and thoughtful feedback. We're so pleased to hear how much your mum values the carers - they'll be really glad to know the positive impact they're having.We're also sorry for…read more

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Home Care Providers Owned by Bluebird Care in Kent

Bluebird Care Locations in Kent (7)

Bluebird Care Reviews in Kent (234)

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Ashford

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Swale

Bluebird Care Sevenoaks

Bluebird Care Ashford

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Swale

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Medway

Bluebird Care Swale

Bluebird Care Swale

Bluebird Care Swale

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