Bluebird Care in Norfolk | 2 Home Care Providers

Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Clare B (Daughter of Client) published on 4 March 2026 Submitted via Website • Report

Overall Experience

Bluebird Care do a very good job of looking after my dad. They are very attentive and offer him a lot of support with his day to day needs. Similarly, the office are quick to respond if I have any questions or concerns and are always very helpful. Bluebird have been looking after my dad for almost two

years and they have been really good for him, helping him to face the many challenges that being older brings. The carers always offer a lot of reassurance and positivity. It's been good for for dad that he can have the same carers day to day and he's been able to build a good relationship with them all. I know that dad is looked after really well by Bluebird and would definitely recommend.

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Review of
Bluebird Care Norwich & North Norfolk
from Anna-Marie C (Daughter of Client) published on 25 February 2026 Submitted via Website • Report

Overall Experience

Blue bird Norwich have taken care of my mum for the last three years and I would not hesitate to recommend them to family and friends.
The office staff are helpful even when changes are needed at short notice.
The carers are frendly and respectful paying attention to her dignify when dealing with

her personal care.
We required live in care when her partner went on holiday again the care and service was excellent.
My thanks to all the team you have been amazing.

Reply from Sarah Johnson, Registered Manager at Bluebird Care Norwich & North NorfolkThank you for the wonderful review, it is a shame we will be seeing Mum less frequently but hopefully we will be able to provide her with the Respite Live in care should she need it in the future. I hope she has settled in to her new care regime and getting used to the new routine.

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Review of
Bluebird Care Norwich & North Norfolk
from Rachel W (Daughter of Client) published on 5 February 2026 Submitted via Website • Report

Overall Experience

Such amazing care. The team genuinely show concern and compassion for Mum, always going above and beyond what's expected. They are incredibly responsive and will happily adjust the care provided to reflect Mum's needs, even at very short notice. I highly recommend them.

Reply from Sarah Johnson, Registered Manager at Bluebird Care Norwich & North NorfolkThank you so much for the amazing review. Your Mum is a lovely lady and I'm pleased we have been able to support her to remain in her home, helping her to gain confidence and improve her mobility. I hope her period of Live-in care provided some respite not only for Mum but for you and your family also.

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Review of
Bluebird Care Norwich & North Norfolk
from Paul H (Son of Client) published on 3 February 2026 Submitted via Postal Card • Report

Overall Experience

First class. Professinal care support
We were reccommend Bluebird
So glad we took you on
Special mention to Maries kindness

Reply from Sarah Johnson, Registered Manager at Bluebird Care Norwich & North NorfolkThank you so much for the positive feedback. I pleased Mum has settled in well and we have been able to make a difference, I am sure Marie and the team will agree that she is a pleasure to look after.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Karen K (Daughter of Client) published on 3 December 2025 Submitted via Website • Report

Overall Experience

The Lowestoft Bluebird team have been visiting my Mum for two years now and their care and support have been invaluable for both Mum and her family in helping her remain in her home and have some independence.
This is of particular significance as Mum has dementia and the Bluebird team ensure regular

continuity of the carers who visit and have therefore really got to know Mum. They are friendly, attentive, professional and kind.
The management team are superb. Quick to contact the family if there are any concerns and very prompt in arranging schedules and accommodating changes due to Mum's appointments etc.
In short, we are very happy to have the Bluebird team help support and care for Mum and the excellent service they provide. Thank you Bluebird team.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for taking the time to share this wonderful review. It means a great deal to our whole team to know that our support has made a positive difference for your mum and your family.
We understand how important continuity and trust are, especially when supporting someone living with dementia, and we're so pleased that our carers have been able to build such a great relationship with your mum and that communication and flexibility have helped make things a little easier for you. We will pass on your kind words to the whole team. Thank you again.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Susan H (Daughter of Client) published on 14 November 2025 Submitted via Website • Report

Overall Experience

Always helpful , when I have needed extra care. For mum this has always been sorted out promptly.
Good communication from the office .Schedules are sent weekly of the carers visits.
Continuity of carers is good regular people visiting my mum.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for the many calls of positive feedback you have made to the office recently. These calls coupled with this review is very much appreciated and I will ensure these are passed onto the caring team, thank you again.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Mark B (Son of Client) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My father needed some extra help to keep his independence after a short period in hospital. We found the Bluebird carers to be kind and attentive to his needs over the 11 months they provided care visits to his home. They were always quick to draw any concerns to the family's attention and accommodated

the occasions when our care plans for Dad changed. It was good to be able to read the online notes for each visit which gave us the piece of mind that Dad was ok.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Christine F (Daughter of Client) published on 24 October 2025 Submitted via Website • Report

Overall Experience

My mother has mixed Dementia and Alzheimer's, she has been having carers from Bluebird for over a month now and she really enjoys their visits. Every one of the ladies and men she has had go to her, have been friendly and professional. They have spent time with her chatting and making sure she has everything

she needs. She was recently put on medication for blood pressure and they administer the tablet every evening, prior to preparing her evening meal. As I live over 2 hours away, this has taken so much worry and pressure off me. Being able to log in to see the comments every evening is very reassuring and I get a list of the carers visiting for the next fortnight by email. From the friendly and helpful management to the carers themselves, I cannot praise them all enough, a really excellent service!...

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for your kind words. It is lovely to see how well your mother has settled into her new routine and the benefit our Bluebird service is bringing to her. Our carers have quickly built trust and developed a great relationship with your mother. I will ensure your lovely comments are passed onto Deena and the team, thank you again.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Ronnie A (Son of Client) published on 8 September 2025 Submitted via Website • Report

Overall Experience

Bluebird have been caring for mum (who lives with my wife & I) for the past month. During this time the company have listened to our requirements and done everything they had said they would. All the carers are kind & have established good routines for mum (a challenge in itself as she's a 92 year old

with mixed dementia). The manager & her team are professional, considerate & helpful.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for your kind comments, it is lovely to hear how well your mum is responding to our care. Our caring team work extremely hard to deliver on our promises and it is wonderful to know that this is appreciated, thank you again.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from D K (Daughter of Client) published on 6 June 2025 Submitted via Website • Report

Overall Experience

Mum is more than happy with all of her carers which means I'm also happy !
She feels more at ease now after moving to her bungalow last year and I think we can all agree this has changed her for the better.
She enjoys the carers jokes and banter as she always loves a laugh so we would like to thank

you all , for everything you all do for her !
Thank you for her card and birthday flowers too she's was over the moon

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for your very kind comments. There are many sides to care and It is so pleasing to know that the friendly personalities of our caring team comes through in each visit. A laugh and a smile goes along way. Thank you again.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Beverly W (Friend of Client) published on 28 May 2025 Submitted via Website • Report

Overall Experience

My friend and I have been very pleased with Blue Bird's services, we really appreciate the kindness and consideration of our carers. Also the management too, they really do accommodate us wherever they can, to help make my friend's life in living in their home comfortable, we couldn't have done it without

them all.

The girls are always punctual with their visits, and care for my friend with the utmost respect as they go about their day. They always leave my friend's residence in tidy condition, and are very sensitive to my friend according to what kind of day my friend is having.

On another note, its a comfort to know that regular help is going to my friend, so that my friend isn't alone at various parts of the day, or if we are away at anytime.

A big thank you to everyone.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThankyou for your extremely kind review. Maintaining our clients independence so they can stay in and enjoy their own home is one of our core aims, it is amazing to know that we are supporting your friend in this....................and so much more. Thank you again for your positive feedback.

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Review of
Bluebird Care Norwich & North Norfolk
from G A (Client) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

Good service mostly but issuing of rotas in good time could be better. More attention to informing of late arrivals! Why doesn't carer inform client direct instead of going through office first.

Reply from Sarah Johnson, Registered Manager at Bluebird Care Norwich & North NorfolkThank you for your review, I have spoken to our Co-ordinator to make sure she continues with her weekly Friday phone call advising you of your rota for the following week. Apologies if this has not always been prompt but we will strive to make this more consistent. Unfortunately, our care assistants are not allowed to make direct contact with customers as they do not have work issued phones and this would potentially breach provisional boundaries. Where possible, we will always notify customers if we are aware a carer is running 15 minutes or more late as we know this can interrupt routines and cause unnecessary distress. Again I would like to thank you for you review and your continued custom, we value all feedback and always looking at ways to improve our services.

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Review of
Bluebird Care Norwich & North Norfolk
from C P (Granddaughter of Client) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

We have found everyone at Bluebird Norwich to be very caring and helpful. It has been so reassuring knowing that they visit Grandad four times a day.
Recently, Grandad has been feeling unwell and they really have gone the extra mile, and also communicating with us regularly.
We can't fault the service!
Thank

you for being amazing!

Reply from Sarah Johnson, Registered Manager at Bluebird Care Norwich & North NorfolkThank you for the great review, your Grandad is a wonderful man and he is certainly a pleasure to look after. He always has a smile for the care assistants and office team. I'm pleased we are making a difference to his life and giving you and your family the reassurance that he is in good hands.

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Review of
Bluebird Care Norwich & North Norfolk
from G H (Daughter of Client) published on 27 March 2025 Submitted via Website • Report

Overall Experience

We are extremely happy with Bluebird care Norwich.
The carers are all very professional, patient and kind.
Mum needs a lot of encouragement and reassurance, which they always provide.
The office staff are very approachable and respond quickly to any queries.
The carers and admin are all very open

to any changes to the care plan and happy to set and help Mum to achieve new goals.
We really cannot fault the service and support we've had and would happily recommend Bluebird Norwich.

Reply from Sarah Johnson, Registered Manager at Bluebird Care Norwich & North NorfolkThank you for your fantastic review, it's great to hear our team are helping Mum with achieving her goals and that we are making a difference to her quality of life. We appreciate the positive feedback and will pass this on to our fantastic carers.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Anna H (Daughter of Client) published on 11 March 2025 Submitted via Website • Report

Overall Experience

Excellent service, carers are lovely and always reliable and on time. I didn't think that mum would accept carers at first but she really looks forward to them coming in now. We have a communication book so carers can leave messages about what mood mum is in, what she has had to eat or if we have run

out of anything, or if I need to report any changes .This works really well. All the carers are so professional and caring, they have a great relationship with mum and nothing is too much trouble. Thank you for all your support for mum.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for your kind words, it is so rewarding to hear how much your mum is enjoying the Bluebird care service, I will ensue this is passed onto the team. Thank you again for this super review.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from P R (Daughter of Client) published on 25 February 2025 Submitted via Website • Report

Overall Experience

We appointed Bluebird Care to provide drop in carers from August 2024 when my dad's Alzheimer's had progressed. Mum needed increasing support for personal care and occasional respite.
During the 5 months, I found Bluebird to be reliable, caring and professional. As Dad's care needs increased, they

went above and beyond to help when things became difficult such as Dad's mobility. The carers' communication via the online app was helpful since I live 2 hours away. The roster managed efficiently with occasional extra help added when possible.
The manager always replied to my emails and was particularly helpful when Dad's care moved to end of life. Her reliability and efficiency much appreciated. She arranged for a live in carer to assist when Dad's brief care home stay did not go successfully. Not an easy thing to do 4 days before Christmas!
My dad died in early January and we will always be grateful to the carers, a few in particular, who supported us through this very challenging time.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for your very kind comments. We were privileged to support you and your dad during those difficult times. Receiving such positive feedback really makes all the hard work worthwhile, we will ensure your comments are fed back to the team, thank you again.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Angela H (Daughter of Client) published on 20 January 2025 Submitted via Website • Report

Overall Experience

After a less-than-satisfactory discharge of my mum from hospital for palliative care at home, Bluebird Care Services (Great Yarmouth) has given my dad, sister and me excellent help and advice. One person going above and beyond what was scheduled. Before her serious fall, my mum had Bluebird carers for

three years to help with personal care and we have found that she has been treated with kindness and respect. The carers also gave my dad a break from care and cheered him up each day.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for your very kind comments. I think it is fair to say that the manager and her team had grown very fond of your mum over the years and her passing was met with great sadness. We are privileged to be caring for your dad now and supporting him through the difficult days and weeks that lie ahead. Thank you again for such a positive review.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from S L (Wife of Client) published on 29 November 2024 Submitted via Website • Report

Overall Experience

Getting used to strangers coming into the house to shower your client has been difficult as I have always seen after him myself, nice, friendly young men, I am gradually coming to terms with the need for them.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for your kind words, I am delighted that our caring team are making you feel more comfortable about this significant change in your life. We offer both female and male support and it is great to know that the preferred option of male for your husband is working well.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from Valerie P (Daughter of Client) published on 29 November 2024 Submitted via Website • Report

Overall Experience

I was so worried about using carers for my mum but we couldn't cope on our own anymore.
I would recommend Bluebird Care to anyone with no qualms.
Each and every one of your staff has been absolutely brilliant with Mum, even taking time to chat with me if I have rang Mum whilst the carer has been

there, I have yet to meet anyone face to face but I go in at lunchtime.
The office staff are always helpful and friendly, no matter how many times I contact them to let them know when I won't be available.
Well done everyone, you really have been my sanity savers.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftSuch an amazing review, thank you. We are extremely proud of the work we do and it is so rewarding to know how much it is appreciated, thank you again.

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Review of
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
from V P (Daughter of Client) published on 29 November 2024 Submitted via Website • Report

Overall Experience

I contacted Bluebird Care as we required a live-in carer for my parents at very short notice. They arranged a visit within a few days and provided us with a wonderful lady who both my parents are very comfortable with. Very professional service from the office staff and carer alike. Would 100% recommend

this company.

Reply from Kerry Hobbs, Director at Bluebird Care East Suffolk, Great Yarmouth & LowestoftThank you for your kind words and 100% recommendation. We work hard to deliver the most caring and professional service we can and it is such a delight to know how much our efforts are appreciated, thank you again for such a generous review.

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Home Care Providers Owned by Bluebird Care in Norfolk

Bluebird Care Locations in Norfolk (2)

Bluebird Care Reviews in Norfolk (63)

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care Norwich & North Norfolk

Bluebird Care Norwich & North Norfolk

Bluebird Care Norwich & North Norfolk

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care Norwich & North Norfolk

Bluebird Care Norwich & North Norfolk

Bluebird Care Norwich & North Norfolk

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

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