Home Care Provider Owned by Bluebird Care in Rhondda, Cynon, Taff

any issues are discussed and dealt with. This has proved useful when some things needed to be adjusted or updated due to the progression of my parents' dementia. The app provides daily reports from the Carers, is very useful and provides reassurance. Initially we were concerned my parents would object to the Carers coming into their home. However, this has never been an issue, and my mother very much enjoys their company. That in itself shows you the level of compassion and professionalism Bluebird provide.

as a Nuscience. So pleased to have found you.

to seeing them and has no issues about the way they care for her. I have no criticism about this care company and would recommend them.

time, but she struck me as being friendly and efficient. My father has not raised any issues with me since he has been the service user and has built up a good rapport with his carers.

by all the different carers and has only good things to say about the support they give him.

As I live 130 miles from my dad, it is good to know he has the support and care that he needs on a daily basis, and I have found that nothing is too much trouble for Bluebird, from offering to take my dad to a doctor's appointment, to organising his repeat prescription.

I am definitely very happy to recommend Bluebird Care.

2 days a week to 7 days a week .
This request was only asked for on December the 5th 2025, I have now had conformation that Bluebird have managed to provide this care for my uncle within just 2 days, Again this shows the care and commitment that the Bluebird team are providing to their clients, it is excellent.
I will say that as a family we know that my uncle will be cared for in a professional way with Bluebird.
Many thanks and I would recommend Bluebird Care to my friends as the care they provide is outstanding ..Thanks

repeat all that
has been said with a smile. Nothing is too much trouble for any of the carers, and as my mother is well
known for her saying "dont be mean with the cream". By this she means that she likes to have plenty of
cream to moisturise her dry skin and this is what she says to all of them when they take her into the
bathroom. The carers are so used to her saying this that they say it before her and my mother laughs.
To have them daily is a godsend. I have no worries that my mother is receiving the best care that she
can have and I have only good things to say about this agency.

not have had better care. . I have always been a very active independent person and never before needed assistance of such a personal nature, I will always be grateful to you.
I relocated to Pontypridd last June and live alone. I am so glad I found Bluebird care. I I now have a sense of security that they are there to help me. All best wishes and thanks to you all.

right choice .

were not able to be with her.
Every individual from day one have been professional. First contact with the care coordinator who has always replied to my emails promptly and another member of staff who completed the initial assessment through to the daily carers.
We will be using Bluebird in the future.

I got to meet her recently, it was so wonderful to see how great she is with Mum. To be honest- all of the carers have been great, but that incident was very stressful for the family, so it was reassuring to see that Mum was in such good hands. The family portal is brilliant too, allowing us to check in on how everything's going at the touch of a button.

and we really couldn't have wished for a better team to care for them, especially the last weeks of life.
A big special shout-out goes to two carers who went above and beyond every time. They were very professional, gentle and knowledgeable. Our service user described them as his 'lovely girls'.
They also offered outstanding care towards the service user's wife - they comforted her and listened to any concerns she may had and supported her with general 'chit chat' which made a difference to her.
As a good friend and neighbour of both, we were caring for the service user before his situation deteriorated and they took the pressure off us.
Thank you for everything - we'll always be grateful.

all the carers is exceptional.

hat, they are extremely responsive and knowledgeable and have gone above and beyond to make both my Dad and myself feel reassured. Now back at home with a live-in care package in place, we are so impressed with the level of care provided by Bluebird. My Dad is treated with complete respect, kindness and compassion. He has regained his dignity, and with delicious home-cooked meals, he is slowly regaining his strength. His carers are highly experienced and we feel confident that he is receiving the highest standard of care at all times.

admin team are very accommodating and patient, and will do their very best to get back to you with what you need, as soon as possible. I wish I could give them 10/5! If you are looking to have care, I couldn’t recommend Bluebird Pontypridd any higher!