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Home Care Provider Owned by Bluebird Care in Rhondda, Cynon, Taff

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9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bluebird Care in Rhondda, Cynon, Taff

Only the locations & reviews in Rhondda, Cynon, Taff for Bluebird Care are showing below.

View the details of all 178 locations (with 6673 reviews) owned by Bluebird Care

Bluebird Care Locations in Rhondda, Cynon, Taff (1)

1 Home Care Provider owned by Bluebird Care in Rhondda, Cynon, Taff
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Bluebird Care Pontypridd
Office G, Business in Focus, Business Development Centre, Main Avenue, Treforest Industrial, Pontypridd CF37 5UR 
Top 20 homecare award certificate
9.9 45 reviews
Bluebird Care Pontypridd, Pontypridd, Rhondda, Cynon, Taff
Top 20 homecare award certificate
"The care provided to my parents has been excellent from June 2024 to date. The two carers who provide the care are brilliant and I feel…"   Read all 45 reviews
  • Visiting Care from £21.50 / hour
  • Live-in Care from £1,350 / week

Bluebird Care Pontypridd provides domiciliary care services that offer everything from 30-minute visits to full live in and respite care. They are passionate about promoting independence and quality ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Bluebird Care Reviews in Rhondda, Cynon, Taff (45)

9.3

Bluebird Care has a Group Review Score of 9.3 (9.324) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

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Review of

Bluebird Care Pontypridd

from Catherine B (Daughter of Client) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to my parents has been excellent from June 2024 to date. The two carers who provide the care are brilliant and I feel assured at all times that my parents are safe and well cared for.
My dad's only complaint is that he sometimes feels communication from management is lacking.
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Review of

Bluebird Care Pontypridd

from Shan G (Daughter of Client) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers at Bluebird have looked after my mother with care, love and empathy. Nothing is too much trouble and even when pushed for time if my mother looks sad they will turn around and give her a hug. They have made such a huge difference to my mothers wellbeing and she has nothing but praise and
affection for them all. Her conversation always includes the carers and says most days how she could never cope without them.
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Review of

Bluebird Care Pontypridd

from L B (Sister of Client) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having other care companies I was very impressed with the care provided by Bluebird Care. They are professional, supportive and have improved my sisters quality of life. The management team are approachable and very efficient. Thank you Bluebirds.
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Review of

Bluebird Care Pontypridd

from Susan K (Daughter of Client) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been caring for both my parents and working full time for a while now. It was a hard decision but I reached out for help. I phoned a few providers but didn't look any further than Bluebird as they were so helpful, friendly, supportive and professional from the first contact right the way though.
The care delivered is excellent and I feel confident and safe having Bluebird support my parents. Cannot praise them enough and highly recommend.
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Review of

Bluebird Care Pontypridd

from A D (Client) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was the second ever customer of Bluebird when they first started and I can honestly and truthfully say the service has been impeccable and very professional. I wouldn't want to be with anyone else.
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Review of

Bluebird Care Pontypridd

from P L (Client) assisted by family/friend published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carer attends exercize classes with me to help me with instructing me to do the exercizes correctly and help with reading the exercize instructions. Carer would help me if I had a seizure during the class.
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Review of

Bluebird Care Pontypridd

from V E (Client) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the lady carers employed by Bluebird Care Pontypridd are lovely. They are always willing to do whatever I ask of them. It means we have a 'visitor' each day, so if something comes up that we cannot do (such as change a light bulb even) we know that the carer will be coming and will do it. They are
very careful with medication. Office staff are great and friendly too.
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Review of

Bluebird Care Pontypridd

from Lorraine M (Sister of Client) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good service they visit once a day to help with personal care you can rely on them to be there on time Very professional and helpful the carers are always pleasant it puts the families mind at rest knowing they will be there
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Review of

Bluebird Care Pontypridd

from Richard W (Nephew of Client) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
BlueBird carers are always responsive, professional and smart. They arrive in smart uniforms, engage with my uncle who is 86 and tend to his care needs. I am impressed with their service and they also answer the phone every time!
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Review of

Bluebird Care Pontypridd

from M V (Mother of Client) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service since October2025.
Staff arrive punctually at the times agreed and are always pleasant.
Continuity of staff is important for personal care.
A great improvement on two previous providers.
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Review of

Bluebird Care Pontypridd

from David H (Son of Client) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care have been supported my parents for the last 12 months. The service they provide has been consistently professional and friendly. Both Carers on the ground and Office staff respond quickly if we have any queries. The company does a regular in-person review of the service they provide, where
any issues are discussed and dealt with. This has proved useful when some things needed to be adjusted or updated due to the progression of my parents' dementia. The app provides daily reports from the Carers, is very useful and provides reassurance. Initially we were concerned my parents would object to the Carers coming into their home. However, this has never been an issue, and my mother very much enjoys their company. That in itself shows you the level of compassion and professionalism Bluebird provide.
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Review of

Bluebird Care Pontypridd

from Caryl H (Client) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been with Bluebird for a while now.
I have Lymphadema and can't bend down to wash,cream & put wraps on myself.
Bluebird Team are very friendly, while staying professional also My legs have a lot of flair ups and I often have to go back under the care of the district nurse, But I am not treated
as a Nuscience. So pleased to have found you.
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Review of

Bluebird Care Pontypridd

from Mike M (Son of Client) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird have been caring for 99 yo mother since April 25 and we have been as a family very pleased with the whole package, from the managers, supervisor and especially the carers themselves. They visit my mother four times a day and are reliable, polite, pleasant but what's more my mother looks forward
to seeing them and has no issues about the way they care for her. I have no criticism about this care company and would recommend them.
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Review of

Bluebird Care Pontypridd

from K D (Daughter of Client) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Initially provided morning care for my mother. Now provide home help for my father, whose needs are not as complex as my mother's. Mum enjoyed the visits from her carers, particularly the regulars, who she has kept in touch with since moving into residential care. I only met one of them during this
time, but she struck me as being friendly and efficient. My father has not raised any issues with me since he has been the service user and has built up a good rapport with his carers.
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Review of

Bluebird Care Pontypridd

from Suzanne W (Daughter of Client) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used Bluebird for the last few months of my father in laws life ,this enabled him to remain home with us .
He was always treated with care and dignity and we appreciate what you did for us as a family .
Many thanks to all the team .
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Review of

Bluebird Care Pontypridd

from Paul J (Son of Client) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the last 6/7 weeks my 86 year old father, who has mild dementia, has been receiving help from Bluebird Care in the form of a carer visiting every morning to help him with his medication, to make him cups of tea, breakfast or lunch, and to give him some company each day. My dad has been very impressed
by all the different carers and has only good things to say about the support they give him.


As I live 130 miles from my dad, it is good to know he has the support and care that he needs on a daily basis, and I have found that nothing is too much trouble for Bluebird, from offering to take my dad to a doctor's appointment, to organising his repeat prescription.


I am definitely very happy to recommend Bluebird Care.

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Review of

Bluebird Care Pontypridd

from Terry M (Nephew of Client) published on 26 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has had Bluebird Care attending for over a 12 months with a call for just 2 days an evening and this service has been fantastic and very professional.
As the level of the care my uncle has been receiving is so good, I have asked if possible for this care to be increased from the original
2 days a week to 7 days a week .
This request was only asked for on December the 5th 2025, I have now had conformation that Bluebird have managed to provide this care for my uncle within just 2 days, Again this shows the care and commitment that the Bluebird team are providing to their clients, it is excellent.
I will say that as a family we know that my uncle will be cared for in a professional way with Bluebird.
Many thanks and I would recommend Bluebird Care to my friends as the care they provide is outstanding ..Thanks
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Review of

Bluebird Care Pontypridd

from June M (Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
One member of staff came to me at 7am to help me prepare for a hospital visit for a colonoscopy. I was unwell at the time and suffering from severe arthritis. I needed a lot of help and care and it was given to me in the best possible way. She was so kind, so caring and very professional. I could
not have had better care. . I have always been a very active independent person and never before needed assistance of such a personal nature, I will always be grateful to you.
I relocated to Pontypridd last June and live alone. I am so glad I found Bluebird care. I I now have a sense of security that they are there to help me. All best wishes and thanks to you all.
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Review of

Bluebird Care Pontypridd

from K P (Husband of Client) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience since having Bluebirds support in the requirements needed by my wife and I ,have been extremely efficient, caring and professional. We found the team adaptable and understanding to sometimes our changing needs. From first contact with the company,.we felt confident that we had made the
right choice .
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Review of

Bluebird Care Pontypridd

from Tanya B (Daughter-in-law of Client) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care Service have provided a great service at short notice.
All the carers who visited my mother in law were always caring and polite which made her feel safe and secure at a time when her family were absent. The carers notes provided reassurance that our relative was well and safe while we
were not able to be with her.
Every individual from day one have been professional. First contact with the care coordinator who has always replied to my emails promptly and another member of staff who completed the initial assessment through to the daily carers.
We will be using Bluebird in the future.
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Awards / Recognitions (2)

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