Home Care Providers Owned by Bluebird Care in Devon

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Group Review Score

Only the locations & reviews in Devon for Bluebird Care are being shown.

Bluebird Care Locations in Devon (4)

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4 Home Care Providers owned by Bluebird Care in Devon
Bluebird Care Plymouth & South Hams
1st Floor, Valley House, Valley Road, Plymouth PL7 1RF
"I appointed Bluebird to provide daily care for my mum following the death of my dad on 1st March. The Bluebird central team are incredibly..."Read all 52 reviews
Visiting Care from £39 / hour|Live-in Care from £1,500 / week

Bluebird Care Plymouth & South Hams is a locally-owned provider of quality home care services and was graded 'outstanding' again the latest CQC inspection (April 2024). Bluebird Care delivers the services... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Bluebird Care Torbay
Solaris House, Dunmere Road, Torquay TQ1 1LR
"We have been receiving personal care for my husband who has Parkinsons and Parkinsons Dementia, through Bluebird Care Torbay. Over the..."Read all 35 reviews
Visiting Care from £38 / hour|Live-in Care from £1,500 / week

Bluebird Care Torbay is a locally-owned provider of quality home care services and was rated 'outstanding' by CQC (January 2019). Bluebird Care delivers the services customers want, how and when they... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Bluebird Care Exeter and West Devon
Suite 2, Chiltern House, Sigford Road, Exeter EX2 8NL
"My mother needed carers at home before moving to a residential home. This was her first experience of needing care, after being very..."Read all 52 reviews

Bluebird Care Exeter is an award-winning, locally-owned provider of quality home care services. Bluebird Care East Devon is passionate about keeping their customers safe, secure and happy in their... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Bluebird Care East Devon
141 High Street, Honiton EX14 1LW
"The team at Bluebird have been providing care to my Grandad three times a week in Exmouth. All the staff from the carers, managers and..."Read all 91 reviews
Visiting Care from £38.55 / hour|Live-in Care from £1,768 / week

Bluebird Care East Devon is an award-winning, locally-owned provider of quality home care services. Bluebird Care East Devon is passionate about keeping their customers safe, secure and happy in their... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Bluebird Care Reviews in Devon (230)

9.3

Bluebird Care has a Group Review Score of 9.3 (9.328) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

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Showing 230 reviews matching selected criteria
Review of Bluebird Care Plymouth & South Hams from Janet P (Daughter of Client) published on 7 May 2026 Submitted via Website
Overall Experience
I appointed Bluebird to provide daily care for my mum following the death of my dad on 1st March.
The Bluebird central team are incredibly well organised and were extremely flexible when I need additional emergency carers before and after my mum's 5 day hospital visit. Their record keeping is outstanding and I had access to the records my mum's carers wrote every day using a special App. I could view which carers were looking after my mum every day using this App.
Many times I had to pass on very detailed instructions to the central team and they were efficiently relayed on to the team of carers.
I personally met many of my mum's Bluebird carers and found them all to be cheerful, professional and efficient. Several times the carers went that extra mile to ensure that my mum was very well looked after and to share important information with me via phone/text (as I live in London and my mum lives in Plymouth).

I feel 100% confident in recommending Bluebird to anyone!

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Review of Bluebird Care Exeter and West Devon from S S (Daughter of Client) published on 30 April 2026 Submitted via Website
Overall Experience

My mother needed carers at home before moving to a residential home. This was her first experience of needing care, after being very independent. Each of the Bluebird carers was friendly and caring and treated her with respect. Because of this she settled well and was happy with their care . I'd very happily recommend Bluebird.

Reply from Sharon Wilkinson, Head of Operations at Bluebird Care Exeter and West Devon
Thank you very much for taking the time to share your experience.

We are delighted to hear that your mother's first experience of receiving care was a positive one. Supporting someone who has been independent to feel comfortable, respected and at ease is incredibly important to us, and it's...  

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Review of Bluebird Care Plymouth & South Hams from O B (Grandson of Client) published on 28 April 2026 Submitted via Website
Overall Experience
The care that my grandmother received by Bluebird Care was very poor. My grandmother suffered from dementia which staff were not able to handle and caused great concern with my family and myself. The interactions that my family had with management at Bluebird Care was also very poor. I would be contacted by my Mother frequently distressed about her interactions with Bluebird Care and their persistent failure to understand my grandmother's needs. There correspondence via e-mails and phone calls to my family were mostly unprofessional.
It took several months for staff to call my grandmother by her preferred name, which caused much confusion for my grandmother and frustration for my family.
When a review was carried out by Bluebird Care, we as a family were reassured that the problems would have been solved, but they were not.

I would not recommend Bluebird Care to support anyone with dementia related illnesses as from what we experienced as a family, caused many problems and upset.

Reply from deserie atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to send in your review - We set a high standard for ourselves when delivering support to our customers, and we're so sorry to hear this was not met in your interaction with our business. We fully investigated the issues that you initially raised and liaised with other...  

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Review of Bluebird Care Plymouth & South Hams from Kirsty H (Daughter of Client) published on 19 March 2026 Submitted via Postal Card
Overall Experience

Such kind and friendly and patient staff. A big relief knowing that Mum is safe & has company Thank you. Mum really enjoys the visits & frequently talks about the staff

Reply from Bluebird Care, Reviewer at Bluebird Care Plymouth & South Hams

Thank you for sharing your lovely words about our team. Knowing your mum feels safe and enjoys our visits brings us great joy.

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Review of Bluebird Care Plymouth & South Hams from Kay R (Wife of Client) published on 6 March 2026 Submitted via Postal Card
Overall Experience
I am most impressed with Bluebird Care, each and every carer is punctual, very caring and willing to help whatever is required, ie: shopping, ironing, prep Martin's breakfast if needed.

I couldn't be happier for the help Bluebird give us.

Reply from Bluebird Care, Reviewer at Bluebird Care Plymouth & South Hams

Thank you for your kind comments. We are pleased that we make a difference and offer support for you and Martin

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Review of Bluebird Care Plymouth & South Hams from Peter G (Client / Service User) published on 16 February 2026 Submitted via Postal Card
Overall Experience

I am very pleased with Bluebird's care. The carers arrive on time and stay up to 30/40 mins. Some carers talk with me about daily news and family. Other are very taciturn especially 2 of the girls. All carers wear uniform. I tease some who come who display "Bluebird" on black tops and trousers. I would like visits from physiotherapists to help me to walk.

Reply from Bluebird Care, Reviewer at Bluebird Care Plymouth & South Hams

Thank you for taking the time to review our services. We are pleased that the careworkers make a difference to your day. I will pass your comments on to your team.

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Review of Bluebird Care Plymouth & South Hams from Dawn C (Daughter-in-law of Client) published on 14 January 2026 Submitted via Postal Card
Overall Experience

We are extremely pleased with the care that Mum is recieving. The three ladies that visit here are very patient and understanding. We would certainly recommend Bluebird Care to other people in our situation.

Reply from deserie atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you so much for your comments it is much appreciated. I will pass your comments on to our staff as this is what makes their job worthwhile. I am pleased that we are able to support your Mum as this time

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Review of Bluebird Care Plymouth & South Hams from D M (Client / Service User) published on 30 October 2025 Submitted via Postal Card
Overall Experience

I am happy with the service provided

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to write a review for us. I am so pleased that you are happy with the service that we provide. I will pass your comments on to the team

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Review of Bluebird Care Torbay from Daren H (Client / Service User) published on 24 September 2025 Submitted via Postal Card
Overall Experience

I think Bluebird are very good and very helpfull. Nothing is to much trouble.

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Review of Bluebird Care Torbay from M P (Wife of Client) published on 4 September 2025 Submitted via Postal Card
Overall Experience
We have been receiving personal care for my husband who has Parkinsons and Parkinsons Dementia, through Bluebird Care Torbay.

Over the past months we have experienced very professional carers for whom nothing is too much trouble. The level of communication with my husband, from each carer, is second to none. Friendly attitudes, helpful suggestions, non judgmental personal care, all in the mornings when the carers are most under pressure. We are very happy with the level of care provided.

Reply from Dawn Hackett, Home Manager at Bluebird Care Torbay
Thank you for taking the time to leave us such a lovely review. We are delighted to hear about the positive impact our care expert's conduct has had on you and your family.
Best wishes,

Dawn

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Review of Bluebird Care Torbay from Kathleen P (Client / Service User) published on 29 August 2025 Submitted via Postal Card
Overall Experience

Very good to know their help & kindness is on hand, when they arrive

Reply from Deserie Atkins, Operations Manager at Bluebird Care Torbay

Thank you for submitting a review for us. I am pleased that you find our carers are kind and helpful and hope that we make a difference to you each time we visit.

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Review of Bluebird Care Plymouth & South Hams from John C (Son of Client) published on 26 August 2025 Submitted via Postal Card
Overall Experience

My mother has now been with BBC for several years. The level of service is excellent with my mother having built up a strong and beneficial set of relationships with all the carers that visit her 3 times a day. BBC not only delivers the highest level of care to my mother but always keep me informed with any concerns they may have concerning her welfare. Their daily online reporting system completed every day is a real help in keeping tabs on how well my mother is doing and again for raising any concerns. I would highly recomend BBC.

Reply from Dawn Hackett, Home Manager at Bluebird Care Plymouth & South Hams
Thank you for taking the time to write us this lovely review. We are so pleased to hear that we are able to care for your Mother in such a positive manner for both her and your whole family.
Best Wishes,

Dawn

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Review of Bluebird Care Torbay from Philip R (Son of Client) published on 30 June 2025 Submitted via Postal Card
Overall Experience

I am happy with it all.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Torbay

Thank you for submitting a review for us. It means a lot that you value the service that we provide.

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Review of Bluebird Care East Devon from Tom H (Grandson of Client) published on 13 June 2025 Submitted via Website
Overall Experience

The team at Bluebird have been providing care to my Grandad three times a week in Exmouth. All the staff from the carers, managers and administrators have provided a fantastic service from initial discussions and enquiries to delivering the service. All the carers have made a real effort to get to know my Grandad and he now looks forward to their visit where previously he was reluctant to accept help.

Reply from Sharon Wilkinson, Operations Director at Bluebird Care East Devon

Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for the opportunity to support your Grandad and are so pleased to hear that he now looks forward to our visits-that means a lot to us.Our team in Exmouth takes great pride in providing...  

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Review of Bluebird Care Plymouth & South Hams from J R (Client / Service User) published on 5 June 2025 Submitted via Postal Card
Overall Experience

Bluebird carers started visiting 2 weeks ago. We've probably had about 8-10 different carers from them and they've all been brilliant - very professional and caring. They're happy to help with anything in the house if they have extra time from their personal care duties. I would recommend to anyone who needs care and can afford it because it's not cheap. But we think it's good value for money in this personally difficult time for us.

Reply from Dawn Hackett, Home Manager at Bluebird Care Plymouth & South Hams
Thank you so much for taking the time to leave us this lovely review. We are so pleased to hear you would recommend us as a service, this is what we strive for.
Best Wishes,

Dawn

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Review of Bluebird Care Plymouth & South Hams from S O (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

I have been very pleased with the service I have received. I have found the staff to be efficient and cooperative. I would have no hesitation in recommending the agency to others.

Reply from Dawn Hackett, Registered Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to leave us such a great review, this is so appreciated. It is wonderful to hear about how well you are enjoying having our Care Experts visit you in your home, and we are very grateful that you would feel able to recommend us as a service to other people in your life.Best Wishes

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Review of Bluebird Care Plymouth & South Hams from P L (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

I find the staff very efficient and pleasant and helpful. They always ask if there is anything else they can do and are very caring and respectful. They are smartly dressed in uniforms and used the appropriate PPE.

Reply from Dawn Hackett, Registered Manager at Bluebird Care Plymouth & South Hams

Thank you so much for taking the time to leave us such a lovely review. It is fantastic to hear of the wonderful service you are receiving, and we are pleased to hear that our Care Experts are always smart and helpful to you.Best Wishes,

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Review of Bluebird Care Torbay from F S (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

I am very happy with my service. My care is excellent and carers are friendly and efficient.

Reply from Nicky Gardner, Manager at Bluebird Care Torbay

Thank you for completing the review for us at Bluebird Care. I am pleased to hear that you are happy and satisfied with our service.

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Review of Bluebird Care Exeter and West Devon from S A (Daughter of Client) published on 28 May 2025 Submitted via Website
Overall Experience

From the first point of contact Bluebird were sensitive, understanding and respectful of my mother's needs.This is not a one size fits all company - they really take the time to listen and understand the person rather than just their condition. Kind, flexible and totally professional. Highly recommend.

Reply from Sharon Wilkinson, Operations Director at Bluebird Care Exeter and West Devon

Thank you so much for your kind words and recommendation. We're truly grateful for your feedback. At Bluebird Care, we believe in delivering personalised care that respects the individuality and dignity of each person we support. Knowing that our approach made a positive difference to your mother's experience means a great deal to our team. Thank you again for placing your trust in us.

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Review of Bluebird Care Plymouth & South Hams from Valerie S (Client / Service User) published on 23 May 2025 Submitted via Postal Card
Overall Experience

The staff are very caring and treat me with dignity. They are also very thoughtful.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to send in a review. It is lovely to hear that our staff support you in a way that respects your dignity and choices.

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Awards / Recognitions (2)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

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