Bluebird Care in Devon | 4 Home Care Providers

Review of
Bluebird Care Plymouth & South Hams
from D M (Client) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

I am happy with the service provided

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to write a review for us. I am so pleased that you are happy with the service that we provide. I will pass your comments on to the team

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Review of
Bluebird Care Torbay
from Daren H (Client) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

I think Bluebird are very good and very helpfull. Nothing is to much trouble.

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Review of
Bluebird Care Torbay
from M P (Wife of Client) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

We have been receiving personal care for my husband who has Parkinsons and Parkinsons Dementia, through Bluebird Care Torbay.
Over the past months we have experienced very professional carers for whom nothing is too much trouble. The level of communication with my husband, from each carer, is second

to none. Friendly attitudes, helpful suggestions, non judgmental personal care, all in the mornings when the carers are most under pressure. We are very happy with the level of care provided.

Reply from Dawn Hackett, Home Manager at Bluebird Care Torbay

Thank you for taking the time to leave us such a lovely review. We are delighted to hear about the positive impact our care expert's conduct has had on you and your family.
Best wishes,
Dawn

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Review of
Bluebird Care Torbay
from Kathleen P (Client) assisted by family/friend published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

Very good to know their help & kindness is on hand, when they arrive

Reply from Deserie Atkins, Operations Manager at Bluebird Care Torbay

Thank you for submitting a review for us. I am pleased that you find our carers are kind and helpful and hope that we make a difference to you each time we visit.

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Review of
Bluebird Care Plymouth & South Hams
from John C (Son of Client) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother has now been with BBC for several years. The level of service is excellent with my mother having built up a strong and beneficial set of relationships with all the carers that visit her 3 times a day. BBC not only delivers the highest level of care to my mother but always keep me informed

with any concerns they may have concerning her welfare. Their daily online reporting system completed every day is a real help in keeping tabs on how well my mother is doing and again for raising any concerns. I would highly recomend BBC.

Reply from Dawn Hackett, Home Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to write us this lovely review. We are so pleased to hear that we are able to care for your Mother in such a positive manner for both her and your whole family.
Best…read more

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Review of
Bluebird Care Torbay
from Philip R (Son of Client) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

I am happy with it all.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Torbay

Thank you for submitting a review for us. It means a lot that you value the service that we provide.

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Review of
Bluebird Care East Devon
from Tom H (Grandson of Client) published on 13 June 2025 Submitted via Website • Report

Overall Experience

The team at Bluebird have been providing care to my Grandad three times a week in Exmouth. All the staff from the carers, managers and administrators have provided a fantastic service from initial discussions and enquiries to delivering the service. All the carers have made a real effort to get to know

my Grandad and he now looks forward to their visit where previously he was reluctant to accept help.

Reply from Sharon Wilkinson, Operations Director at Bluebird Care East Devon

Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for the opportunity to support your Grandad and are so pleased to hear that he now looks…read more

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Review of
Bluebird Care Plymouth & South Hams
from J R (Client) assisted by family/friend published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

Bluebird carers started visiting 2 weeks ago. We've probably had about 8-10 different carers from them and they've all been brilliant - very professional and caring. They're happy to help with anything in the house if they have extra time from their personal care duties. I would recommend to anyone

who needs care and can afford it because it's not cheap. But we think it's good value for money in this personally difficult time for us.

Reply from Dawn Hackett, Home Manager at Bluebird Care Plymouth & South Hams

Thank you so much for taking the time to leave us this lovely review. We are so pleased to hear you would recommend us as a service, this is what we strive for.
Best Wishes,
Dawn

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Review of
Bluebird Care Plymouth & South Hams
from S O (Client) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

I have been very pleased with the service I have received. I have found the staff to be efficient and cooperative. I would have no hesitation in recommending the agency to others.

Reply from Dawn Hackett, Registered Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to leave us such a great review, this is so appreciated. It is wonderful to hear about how well you are enjoying having our Care Experts visit you in your home, and we…read more

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Review of
Bluebird Care Plymouth & South Hams
from P L (Client) assisted by family/friend published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

I find the staff very efficient and pleasant and helpful. They always ask if there is anything else they can do and are very caring and respectful. They are smartly dressed in uniforms and used the appropriate PPE.

Reply from Dawn Hackett, Registered Manager at Bluebird Care Plymouth & South Hams

Thank you so much for taking the time to leave us such a lovely review. It is fantastic to hear of the wonderful service you are receiving, and we are pleased to hear that our Care Experts are always…read more

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Review of
Bluebird Care Torbay
from F S (Client) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with my service. My care is excellent and carers are friendly and efficient.

Reply from Nicky Gardner, Manager at Bluebird Care Torbay

Thank you for completing the review for us at Bluebird Care. I am pleased to hear that you are happy and satisfied with our service.

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Review of
Bluebird Care Exeter and West Devon
from S A (Daughter of Client) published on 28 May 2025 Submitted via Website • Report

Overall Experience

From the first point of contact Bluebird were sensitive, understanding and respectful of my mother's needs.This is not a one size fits all company - they really take the time to listen and understand the person rather than just their condition. Kind, flexible and totally professional. Highly recommend.

Reply from Sharon Wilkinson, Operations Director at Bluebird Care Exeter and West Devon

Thank you so much for your kind words and recommendation. We're truly grateful for your feedback. At Bluebird Care, we believe in delivering personalised care that respects the individuality and…read more

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Review of
Bluebird Care Plymouth & South Hams
from Valerie S (Client) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

The staff are very caring and treat me with dignity. They are also very thoughtful.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to send in a review. It is lovely to hear that our staff support you in a way that respects your dignity and choices.

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Review of
Bluebird Care Torbay
from Geoffrey R (Client) published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

Wouldn't be able to cope without them - so pleased to have found them.

Reply from deserie atkins, Operations Manager at Bluebird Care Torbay

Thank you for your comments. I am so pleased that we are supporting you and making a difference. I will pass your kind comments onto your care experts.

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Review of
Bluebird Care Plymouth & South Hams
from A D (Niece of Client) published on 30 April 2025 Submitted via Postal Card • Report

Overall Experience

I am extremely grateful to Bluebird Care and the whole team for the care + support they provide on a daily basis for my aunt. The live-in carers especially work together as a good team + have helped my aunt + the family get through a number of difficulties in recent months. It has been hugely reassuring

to be able to talk about my aunt's care on a regular basis, especially since I live a great distance away. Thank you so much for everything you have done + continue to do.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you for taking the time to complete a review for us. I am so pleased that our live in team help support your Aunt and the family as a whole. We realise how difficult it is to live far away and…read more

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Review of
Bluebird Care Torbay
from Caroline H (Wife of Client) published on 21 April 2025 Submitted via Postal Card • Report

Overall Experience

After nearly a year of companionship for my husband I have found one staff member in particular to be perfect for my husbands needs as a carer, he helps my husband with, shopping, cooking, walking and gets him out. (my husband cannot do any of these independantly) He also asks if I need anything doing

or shopping etc. and make sure that my husband doesn't forget to pick it up when they are out. It's so good for my husband to have man to man company lots of jokes + laughter which helps my husbands moods. The member of staff is the perfect companion/carer for my husband, all my family agree too.

Reply from Nicky Gardner, Recruiter at Bluebird Care Torbay

Thank you so much for the lovely kind words. Its lovely to hear that Bluebird care is working well for your husband and his journey so far.

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Review of
Bluebird Care Plymouth & South Hams
from Cathy C (Daughter of Client) published on 16 April 2025 Submitted via Website • Report

Overall Experience

We have used Bluebird South Ham's to support my Mum both through daytime visits and eventually live in care. Communication with the management has been easy and quick, excellent support in both situations. Mums live in carer especially was excellent- calm, professional and proactive. Mum felt safe and

heard, through a very difficult period in all our lives.
I recommend Bluebird to anyone who may be in need.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you so much for taking the time to post a review. It is wonderful to hear that your Mum was well supported across all of our services - we really do strive to keep people at home feeling safe…read more

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Review of
Bluebird Care Plymouth & South Hams
from Liz D (Daughter of Client) published on 10 April 2025 Submitted via Website • Report

Overall Experience

Bluebird Care continues to provide a highly professional, sensitive and competent service that meets our 97 year old mother's complex and changing needs.
24/7 Carers are dedicated and cheerful in their demeanour as are our mother's Respite carers. They fulfill her medical needs regarding administering

prescription medication or assisting the physiotherapist or podiatrist or community nursing team when they visit. All carers work alongside eachother and other medical personnel for our mother's health and welfare constructively and cooperatively. They always place our mother's care needs first and respond sensitively to her wishes at all times striving to please her and ensure her comfort and dignity are maintained.
In addition, Bluebird carers do an excellent job keeping our mother's home clean, tidy and welcoming for her and for family and friends who visit. Visiting OTs and other professionals have remarked on how lucky our mother is to be receiving such a high standard of care in her own home.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you so much for taking the time to write such a comprehensive review. Everything that you have mentioned is what we strive to achieve everyday in order to make our customers and families feel…read more

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Review of
Bluebird Care Plymouth & South Hams
from J B (Daughter of Client) published on 10 April 2025 Submitted via Postal Card • Report

Overall Experience

Bluebird Care were fantastic. Always reliable, which Mum loved. Communication was always good and Mum was always impressed with the carers, who they always tried to keep as regular. The carers were kind, thoughtful and willing to help however they could. Thank you for the help in transition from home

care to nursing residential care.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you for completing a review for us. I am pleased that we were able to support your Mum at home and help to make the journey from her home to a care home go more smoothly. We appreciate that this…read more

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Review of
Bluebird Care Plymouth & South Hams
from Robert B (Son of Client) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

Just had my mum's six monthly review meeting with the care manager.
A thorough and sensitive review of my mum's care with Bluebird.
A useful meeting. Thank you.

Reply from Deserie Atkins, Operations Manager at Bluebird Care Plymouth & South Hams

Thank you for completing a review for us. We hold reviews to ensure that we are providing the support that is required and in order to make any changes that are required. However, we make changes…read more

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Home Care Providers Owned by Bluebird Care in Devon

Bluebird Care Locations in Devon (4)

Bluebird Care Reviews in Devon (223)

Bluebird Care Plymouth & South Hams

Bluebird Care Torbay

Bluebird Care Torbay

Bluebird Care Torbay

Bluebird Care Plymouth & South Hams

Bluebird Care Torbay

Bluebird Care East Devon

Bluebird Care Plymouth & South Hams

Bluebird Care Plymouth & South Hams

Bluebird Care Plymouth & South Hams

Bluebird Care Torbay

Bluebird Care Exeter and West Devon

Bluebird Care Plymouth & South Hams

Bluebird Care Torbay

Bluebird Care Plymouth & South Hams

Bluebird Care Torbay

Bluebird Care Plymouth & South Hams

Bluebird Care Plymouth & South Hams

Bluebird Care Plymouth & South Hams

Bluebird Care Plymouth & South Hams

Awards / Recognitions (2)

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